Product Operations Specialist

Quick Facts

• Role: Product Operations Specialist

• Focus: Cross-functional coordination, product documentation, metrics/reporting, feedback management, process improvement

Description

You will coordinate collaboration across product, engineering/IT, QA, and marketing, serving as a key contact point. You will maintain product and user documentation, analyze product data and metrics via reports/dashboards, and collect and organize customer and internal feedback for the product team. You will also support onboarding, monitor market/competitive trends, identify bottlenecks, and manage multiple initiatives in parallel using Agile/Scrum/Kanban.

Requirements

• Very good knowledge of Excel or Google Sheets

• Practical knowledge of n8n

• Analytical skills to extract insights and identify process bottlenecks

• Strong communication and stakeholder management

• Ability to prepare project outlines and budget requirements before delivery

• Experience with Agile/Scrum/Kanban project methodologies

• High accuracy and attention to detail in documentation and processes

• Jira knowledge and ticket management experience (creation, assignment, status tracking)

• English proficiency B2/C1

Benefits

• Stable employment (full-time employment contract or B2B)

• Medical package (LuxMed)

• Day off for your birthday (+1 to your vacation pool)

• Cafeteria system including Multisport

• Additional group insurance

• Ongoing professional growth (soft and technical skills)

• Real impact on software/product development

• Opportunity to attend workshops, conferences, and e-commerce/marketplace events