Senior Product Manager (Category Experience)

Quick Facts

• Role: Senior Product Manager (Category Experience)

• Focus: Customer experience initiatives for a vertical-specific product scope

• Work style: Hybrid with flexible hours; occasional remote work

Description

You will lead the vision, strategy, and execution of customer experience initiatives. You will own vertical-specific product scope, translate customer insights into actionable product requirements, plan and prioritize roadmaps for 6–12 month initiatives, and drive cross-functional delivery of impactful software solutions. You will also manage KPI-driven success, use data-driven experimentation, and apply high-rigor decision-making with high autonomy.

Responsibilities

• Define vertical-specific product vision and strategy

• Translate customer requirements and insights into actionable product requirements

• Prioritize the product feature backlog and plan roadmaps for mid-term scopes (6–12 months)

• Collaborate with engineering, UX, research, data science, analytics, communications, technical leaders, and support teams

• Define operational and success KPIs; track performance and link it to business KPIs and company strategy

• Align stakeholders (up to CL8) through clear, effective communication

• Optimize resource impact by recommending next steps grounded in strategic priorities

• Apply data-driven frameworks to choose the right analytical approach (e.g., A/B tests vs. quasi-experiments; AI vs. rule-based solutions)

• Craft structured decision proposals supported by sound rationale

• Exercise high rigor in decisions considering customer needs, competitive landscape, alternatives, business requirements, and constraints

• Lead through ambiguity and take ownership in challenging situations

• Inspire and coach the team; mentor junior PMs in product methodology and leadership

• Maintain peer networks to identify and advance cross-product opportunities, sharing learnings from both successes and failures

Requirements

• Extensive experience as a Product Manager or similar product/project management role (roadmapping, resource planning, risk assessment, stakeholder cooperation)

• Solid understanding of the software development lifecycle (SDLC) and IT processes

• Deep experience in data analysis and interpretation; ability to decide using a balanced view of data, context, and experience

• Exceptional problem-solving and decision-making skills under high autonomy

• Practical experience with Agile methodologies and product backlog management

• Outstanding communication, interpersonal, and stakeholder management skills

• Customer-centric mindset and ability to understand client needs deeply

• English proficiency at least B2

Benefits

• Flexible working hours in a hybrid model (4/1), with working hours starting between 7:00 a.m. and 10:00 a.m.; 30 days of occasional remote work

• Long-term discretionary incentive plan based on Allegro.eu shares (restricted stock units)

• Annual bonus based on annual performance and company results

• Well-located offices with excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms)

• Cafeteria-plan fringe benefits (e.g., medical, sports/lunch packages, insurance, purchase vouchers)

• English classes paid for related to the job’s nature

• Training budget, hackathons, and internal learning platform

• Additional day off for volunteering (alone or with a team)

• Social events for employees