Microsoft 365 & Copilot Adoption Consultant

Quick Facts

Description

You will help enterprise and public-sector organizations adopt Microsoft 365, Copilot, and other AI tools so users can use them effectively in their day-to-day work. The role combines consulting, technology, training, and change management: you’ll analyze needs, propose adoption strategies and practical use-case scenarios, and run workshops that support users through the change. You’ll also create role-based Copilot scenarios and guide users through AI fundamentals and effective prompting.

Responsibilities

• Lead analytical workshops and interviews to map customer workflows, communication, and collaboration methods
• Identify user scenarios and opportunities to leverage Microsoft 365, Copilot, and other AI tools
• Design adoption strategies, roadmaps, communication campaigns, and training plans for different user groups
• Propose usage scenarios for Teams, SharePoint, OneDrive, Outlook, Forms, Loop, OneNote, Planner, and other Microsoft 365 applications
• Support customers with migrations and process changes; optimize collaboration, document sharing, and information management
• Create Microsoft Copilot usage scenarios for specific job roles and facilitate workshops on AI basics and effective prompting
• Prepare and deliver training, workshops, and webinars, including learning materials (guides, videos, newsletters, infographics)
• Contribute to ambassador programs and Centers of Excellence supporting long-term technology adoption
• Collect feedback and adoption metrics to evaluate outcomes

Requirements

• Strong knowledge of the Microsoft 365 ecosystem, especially Teams, SharePoint, OneDrive, Outlook, Forms, Planner, Loop, and OneNote
• Orientation in Microsoft Copilot and AI tools
• Experience or strong familiarity with technology adoption and changing user habits
• Experience in adult education: leading training sessions and facilitating workshops online and onsite
• Ability to work with user scenarios and User Experience principles
• Consulting, facilitation, and presentation skills
• Ability to communicate with management and end users and explain technical topics clearly
• Independence, strategic thinking, and outcome orientation

Benefits

• Work on complex projects exclusively for enterprise and public-sector customers
• Chance to join projects during their implementation phase
• Strong room for personal development and career growth
• Team collaboration with close project partners
• Supportive company environment focused on people
• Unlimited vacation