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September 28, 2026

Customer Data Analyst

Senior • On-site

50,000 - 80,000 EUR/yr

Hamburg, HH, Germany

Quick Facts

  • Role: Customer Data Analyst

  • Contract: 2-year fixed-term

Description

You’ll work on customer data and behavior questions—from defining the objective to delivering data-driven action recommendations. The role includes designing, running, and statistically evaluating test scenarios, and analyzing the omnichannel customer journey to optimize how in-app stimuli relate to in-store purchasing behavior.

Responsibilities

  • Develop solutions for emerging questions about customer data and behavior, from objectives to data-driven recommendations

  • Design, accompany, and statistically evaluate test scenarios to prove the success of different measures

  • Analyze the customer journey across channels to better understand and optimize the interplay between app impulses and in-store buying

  • Collaborate closely with Data Science to industrialize data products and act as a contact for international interfaces in customer data analytics

Requirements

  • Several years of experience in (Customer) Analytics, E-Commerce, or CRM

  • Strong statistical methods knowledge and experience with Machine Learning

  • Good knowledge of Python and/or R; Databricks experience is a plus

  • Analytical, structured, and methodical working style with the ability to communicate complex topics clearly

  • Fluent German is required; good English skills

Benefits

  • Above-average compensation and full social benefits of a large company

  • Personal mentor support from day one

  • Individual development opportunities and a collaborative team environment

  • Flat hierarchies and communication at eye level

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