Service Reliability Engineer (SRE)

Quick Facts

• Role: Service Reliability Engineer (SRE)
• Location: Wrocław (Silver Tower Office Centre)
• Contract: Employment contract (starting date to be agreed; available since October 2026)

Description

You will improve service reliability, performance, and operational excellence for Toyota’s connected services platform across European markets. This is a hands-on role where you will define SLIs/SLOs, build automation and observability using Datadog, run incident management, and operate AWS workloads on EKS/ECS while working closely with backend engineering teams.

Responsibilities

• Partner with product teams to define and enforce SLIs and SLOs for backend microservices
• Improve reliability across a microservices ecosystem (Java/Spring Boot, Python, Node.js)
• Optimize system performance (latency, throughput, memory/GC tuning, JVM diagnostics)
• Drive resilience patterns: circuit breakers, retries, graceful degradation
• Build deep observability with Datadog (metrics, logs, traces, synthetics, RUM, APM)
• Triage and restore services during incidents and ensure proactive communication
• Conduct post-incident reviews, root cause analysis, and track long-term remediations
• Operate backend services across EKS and ECS
• Manage AWS components: API Gateway, Lambda, ECS, EKS, RDS, IAM, S3, VPC, CloudWatch, ALB/NLB
• Support CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI)
• Build tooling and automation using Python and/or shell
• Troubleshoot and operate MSSQL/SQL and MongoDB (indexes, replica sets, PITR), including backup/restore reliability, failover, and performance tuning
• Understand and work with messaging and queues (SQS/SNS, Kafka)

Requirements

• 3+ years as a Service Reliability Engineer
• Strong hands-on experience with Java and Spring Boot
• Good proficiency in Python or another backend language
• Knowledge of AWS services including EKS, ECS, IAM, VPC, RDS, S3, and API Gateway
• Hands-on experience with Datadog: APM, Logs, Dashboards, SLOs, RUM, Synthetic Monitoring
• Experience with Docker and Kubernetes
• SQL/NoSQL: MSSQL (or other SQL dialects) and MongoDB (indexes, replica sets, performance tuning)
• Experience with CI/CD pipelines: GitHub Actions, Jenkins, GitLab CI
• Knowledge about queues and messaging: SQS/SNS, Kafka
• Basic Linux and networking fundamentals (HTTP, TLS, DNS, load balancing)

Benefits

Not specified in the provided posting.