IT Systems Integrator / System Administrator

Quick Facts

• Role: IT Systems Integrator / System Administrator

• Work model: Hybrid in Haan (NRW) with mostly remote work and occasional on-site customer visits

Description

You will support, monitor, and continuously improve customers’ IT infrastructures. The role focuses on administration and maintenance of Windows and Linux systems and working within Microsoft environments (Active Directory, GPOs, terminal servers). You will handle incidents and service requests through a ticket system, perform root-cause analysis, and maintain technical documentation while collaborating on client projects.

Responsibilities

• Support, monitor, and further develop customers’ IT infrastructures

• Administer and maintain Windows and Linux systems

• Work with Microsoft infrastructure: Active Directory, Group Policy Objects (GPOs), terminal servers, and client environments

• Analyze and handle incidents and service requests via a ticket system

• Root-cause analysis, sustainable problem solving, and clear communication with customers and the team

• Maintain and create technical documentation, standards, and change documentation

• Contribute to customer projects from preparation to implementation

Requirements

• Completed IT training (e.g., Fachinformatiker for System Integration or comparable IT qualification)

• IT support experience (2 years required)

• Ideally 1–2+ years of experience after training

• Experience in an IT system house environment (desired)

• Good fundamentals in administering Windows Servers, clients, and Microsoft environments

• Practical experience with Active Directory, GPOs, and terminal servers

• Structured, reliable, independent working style; clear documentation and communication skills; ability to manage multiple topics

• Motivation to develop further and take responsibility

• German required

Benefits

• Up to three days of home office per week

• Flexible working hours

• Structured further training

• Modern IT equipment

• Bright office in Haan with good connection to A46

• Employee benefits and social benefits

• Company car possible

• Free e-charging stations for the team