Principal Business Analyst

Quick Facts

• Role: Business Analyst

• Focus: business visibility, centralized reporting/BI, MBR support, automated recurring reporting and analytics

Description

The role improves business visibility, streamlines reporting, and enables data-driven decision-making by centralizing business intelligence. It supports the Monthly Business Review (MBR) process and automates recurring reporting and analytics.

Responsibilities

• Business Intelligence Centralization: Consolidate data, metrics, and reporting across multiple sources into standardized dashboards and a centralized BI framework; establish consistent KPI definitions and a reliable source of truth.

• Monthly Business Review: Own and continuously improve the MBR reporting process, including KPI tracking, trend and variance analysis, executive-ready insights, and coordination with business stakeholders.

• Reporting Automation: Identify manual and repetitive reporting processes and develop automated solutions that improve efficiency, accuracy, scalability, and timeliness.

• Analytics & Insights: Analyze business performance, identify trends and opportunities, and translate data into clear, actionable recommendations for leadership.

• Data Quality & Governance: Partner with business and technical teams to improve data consistency, validate reporting outputs, and maintain standardized reporting definitions.

• Continuous Improvement: Develop scalable dashboards, self-service reporting, and analytical tools that reduce manual effort and enable faster, data-informed decisions.

Requirements

• 8-10 years relevant experience

• Able to identify and resolve process, procedure, and tool gaps to improve overall program success

• Outstanding proactive communication skills: written, verbal, presentations

• High ownership with a strong bias for action

• Experience with cloud services, networking, or SaaS products

• Excellent problem-solving skills for complex problems considering various technological and business factors

• Flexibility to shift with business priorities and attention to detail

• Self-driven problem solver; able to adapt in dynamic, ambiguous, customer-focused environments

• Drive a culture of using data insights to help drive decision-making

• Highly analytical and technically proficient; able to learn new tools and software quickly

• Strong analytical and problem-solving skills, experience with BI/reporting tools and data analysis

• Proficiency with Excel and SQL

• Ability to translate complex data into concise business insights for operational and executive audiences

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance

• Short term disability and long term disability

• Life insurance and AD&D

• Supplemental life insurance

• Health care and dependent care Flexible Spending Accounts

• Pre-tax commuter and parking benefits

• 401(k) Savings and Investment Plan with company match

• Paid time off and 11 paid holidays

• Paid sick leave (72 hours upon date of hire; refreshes each calendar year)

• Paid parental leave

• Adoption assistance

• Employee Stock Purchase Plan

• Financial planning and group legal

• Voluntary benefits including auto, homeowner and pet insurance