Site Reliability Engineer

Quick Facts

• Role: Site Reliability Engineer (SRE)

• Engagement: Remote (B2B), full-time

Description

The SRE ensures reliability, availability, performance, and operational continuity for an enterprise ecosystem of multiple highly integrated systems. The role covers technical stability of individual applications and end-to-end reliability of critical business processes spanning multiple platforms and services, working closely with DevOps teams, application owners, architects, support teams, and SPOCs.

Responsibilities

• Ensure high availability, reliability, performance, and operational continuity of business-critical systems and services

• Monitor and analyze end-to-end business processes across multiple applications, APIs, middleware components, messaging platforms, and external systems

• Identify system dependencies and assess their impact on business service availability

• Establish and maintain monitoring, observability, alerting, and dashboards for both technical and business-process metrics

• Define and track SLIs, SLOs, availability targets, and other reliability metrics

• Coordinate major incidents involving multiple systems and technical teams

• Lead root cause analysis for production incidents, integration failures, performance degradation, and service interruptions

• Coordinate troubleshooting and communication with SPOCs, system owners, vendors, infrastructure teams, and external providers

• Manage and prioritize the work of the DevOps team responsible for deployment, monitoring, automation, infrastructure, and operational support

• Drive automation of operational activities, deployments, health checks, recovery procedures, and system maintenance

• Maintain operational runbooks, troubleshooting guides, escalation paths, and recovery procedures

• Ensure appropriate backup, disaster recovery, failover, and business continuity mechanisms are implemented and validated

• Support release planning, production readiness, risk assessment, dependency analysis, and rollback strategies

• Proactively identify reliability risks, performance bottlenecks, single points of failure, and architectural weaknesses

• Improve resilience, scalability, fault tolerance, retry mechanisms, and graceful degradation with development and architecture teams

• Lead post-incident reviews and ensure corrective and preventive actions are implemented

Requirements

• Strong experience in SRE, DevOps, Production Engineering, Application Operations, or similar

• Experience working with complex, highly integrated enterprise architectures

• Strong understanding of end-to-end business process monitoring and dependency management

• Experience with incident management, root cause analysis, problem management, and service restoration

• Practical knowledge of monitoring, logging, alerting, and observability platforms

• Good understanding of SLI, SLO, SLA, availability, latency, throughput, and reliability concepts

• Experience with CI/CD, release management, infrastructure automation, and deployment processes

• Understanding of high availability, disaster recovery, failover, and resilience patterns

• Ability to coordinate technical activities across multiple teams and system owners

• Experience managing or coordinating a DevOps or operations-focused engineering team

• Strong analytical, troubleshooting, and communication skills

Nice to have

• Cloud platforms (AWS, Azure, GCP) in a production operations context

• Containerization and orchestration (Docker, Kubernetes)

• Scripting/automation (Python, Bash, or similar)

• APM/observability tools (Datadog, Dynatrace, New Relic, Grafana, Prometheus)

• Messaging/integration middleware (Kafka, MQ, ESB platforms)

• ITIL or similar IT service management framework knowledge

Benefits

• B2B contract (rate up to 190 PLN net/h + VAT)

• Fully remote service delivery

• Broad range of projects (internal, international)

• Budget for skills development and certifications

• Regular collaboration reviews and discussion of project scope

• Additional benefits available as part of the collaboration

• Networking and team-building events for project teams