Risk & Compliance SME - Cards Department

Work mode: Hybrid – 2 days per month in the Kraków office

Start: ASAP / 1 month

Contract: B2B

Recruitment process: 1-hour technical interview on Zoom with the hiring manager

Duration: More than 12 months, with extensions

Project language: English

Industry: Banking

Workload: Full time – 40 hours per week

Description

The Regulatory Risk & Compliance Subject Matter Expert (SME) will support a significant global transformation initiative in the Cards department. The initiative is designed to streamline operations from multiple platforms into a unified global system while separating from the Retail Bank's infrastructure.

Main Purpose

Support implementation of the Target Operating Model (TOM) across various markets, ensuring that regulatory requirements, risks, and controls are identified, documented, and aligned with new operational standards.

Key Responsibilities

• Lead and support development of a global regulatory matrix identifying relevant requirements across markets.
• Design and develop the risk and controls framework supporting the new TOM.
• Prepare comprehensive regulatory, risk, and controls evidence packs for TOM implementation and compliance demonstration.
• Collaborate with stakeholders in Compliance, Risk, Legal, Operations, and Transformation to ensure appropriate regulatory representation in programs.
• Analyse business processes and establish clear links: Process → Risk → Control → Evidence.
• Identify regulatory and control gaps and help develop mitigation strategies.
• Ensure consistency of the control framework across markets while considering local regulatory requirements.
• Provide regulatory and compliance expertise to the wider transformation program and support stakeholders during implementation.

Must Haves

• Strong experience in Compliance, Regulatory Risk, and/or Operational Risk in banking or financial services.
• Hands-on experience designing and implementing risk and controls frameworks.
• Strong understanding of translating regulatory requirements into operational processes and controls.
• Proven ability to map processes, risks, controls, and supporting evidence.
• Experience coordinating with multiple stakeholders across various domains.
• Excellent documentation and analytical skills for producing clear regulatory and controls documentation.
• Experience in large-scale global transformation or TOM programs, particularly in banking, Cards, or Payments.

Nice to Have

• Familiarity with local regulatory frameworks in multiple jurisdictions.
• Experience with stakeholder management and engagement strategies.
• Knowledge of technology integration within operational compliance processes.

Other Details

• Team structure: Cross-functional, with Compliance, Risk, and Operations teams.
• Project context: Supporting a significant transformation initiative.