Communications Workstream Lead / BA Card

Project Information

• Industry: Investment Banking
• Start: ASAP (flexible), around 1 October (TBC)
• Rate: 140–160 PLN/h
• Contract: B2B, 12 months with possible extensions
• Hybrid: 2 days in the office per week
• Location: Remote/Kraków
• Project language: English
• Business trips: Not required
• Recruitment process: 1 Zoom interview with the Hiring Manager

Description

This role has a dedicated focus on the Communications workstream within a large-scale transformation programme. The successful candidate will ensure stakeholders across the organisation clearly understand upcoming changes, their impact, key timelines and the overall objectives of the transformation.

Key Responsibilities

• Take ownership of communications activities across the transformation programme, working closely with Programme, Change & Adoption and business teams.
• Develop and coordinate a structured communications plan aligned with the transformation roadmap and key programme milestones.
• Translate complex programme, process and Target Operating Model (TOM) changes into clear, concise and engaging business communications.
• Tailor communications to different stakeholder groups, ensuring the right information reaches the right audience at the right time.
• Support stakeholder mapping and analysis, identifying key stakeholder groups, their level of impact and communication needs.
• Coordinate communication activities across workstreams, markets and business areas to ensure consistent messaging.
• Prepare programme updates, presentations, stakeholder briefings, FAQs and change-related materials.
• Work closely with Programme Leads and the Change & Adoption team to ensure communications support wider change-management and adoption activities.
• Gather stakeholder feedback and identify communication gaps, concerns and areas requiring additional engagement.
• Support communications around key programme milestones, implementation activities and changes to processes or ways of working.

Key Skills and Experience

• Strong Business Analysis, communications and stakeholder-management skills.
• Proven experience working with senior stakeholders and cross-functional teams.
• Ability to understand complex business and transformation topics and translate them into simple, business-friendly communications.
• Strong written and verbal communication skills.
• Experience with stakeholder mapping, engagement planning and change communications.
• Ability to work across multiple workstreams and manage competing priorities in a complex programme environment.
• Previous experience in a large-scale transformation programme is highly desirable.
• Experience in banking, Cards, Payments or financial services is a strong advantage.
• Experience supporting Target Operating Model (TOM), process transformation or organisational-change programmes is beneficial.

Benefits

• Challenging international projects in an international business culture.
• Transparently built relations based on trust and fair play.
• Medicover card.
• Multisport card on preferential terms.