ServiceNow HRSD Developer

Role summary

We are looking for an experienced ServiceNow Developer to support and extend the HR Service Delivery (HRSD) platform. The role focuses on designing, configuring, and developing HRSD solutions across the employee lifecycle, with strong emphasis on quality, automation, and scalable design.

Key responsibilities

• Design, configure, and develop solutions on the ServiceNow platform, with primary focus on HRSD: HR Case Management, HR Services, COEs, record producers, and lifecycle events.
• Implement end-to-end solutions including business rules, client/server scripts, UI actions, Flow Designer, and Service Catalog.
• Build and maintain automated tests using ServiceNow ATF, ensuring regression coverage and platform stability.
• Collaborate with product owners, architects, and other engineers to define implementation approaches and deliver backlog items.
• Support production stability through defect fixing, performance tuning, and continuous improvement.
• Contribute to secure, compliant, and well-documented solutions aligned with enterprise standards.

Required skills and experience

• Hands-on ServiceNow development experience, ideally 3+ years.
• Strong experience with the HRSD module, including HR services, case management, COEs, and employee lifecycle processes.
• Solid knowledge of ServiceNow core components: Business Rules, Client Scripts, Script Includes, UI Actions/UI Policies, Flow Designer and legacy workflows, ACLs, notifications, reports, and dashboards.
• Test automation experience with ServiceNow ATF, including designing, maintaining, and executing automated tests.
• Proficiency in JavaScript; HTML/CSS knowledge is a plus.
• Experience working in agile delivery teams.

Nice to have

• ServiceNow certifications, such as CSA, CAD, or CIS-HRSD.
• Experience with integrations, including REST APIs, import sets, and transform maps.
• Exposure to other ServiceNow modules, such as ITSM or CSM.
• Experience working in large, regulated enterprise environments.

Benefits

• Stable long-term cooperation with opportunity for extension.
• Opportunity to work with modern technologies in an international environment.
• Professional growth and continuous development opportunities.
• Participation in challenging and impactful projects.