ServiceNow Developer

🏢 Summary: Long-term remote B2B contract for a senior ServiceNow Developer specializing in SAM Pro and ITOM within a large enterprise environment in the logistics and aviation sector. The role focuses on designing, developing, and integrating scalable ServiceNow solutions, particularly across SAM and ITOM modules. The position involves complex enterprise integrations and technical leadership throughout the implementation lifecycle. 🗂️ Requirements: 5+ years of IT experience in enterprise environments, Proven experience with ServiceNow SAM Pro, Proven experience with ServiceNow ITOM, Experience with ServiceNow architecture and integrations, Experience translating functional requirements into technical specifications, Experience integrating ServiceNow with enterprise systems, Experience with ITOM Discovery and Agent Client Collector, Very good English skills 📃 Skills: ServiceNow, SAM, SAMPro, ITOM, ITOMDiscovery, AgentClientCollector, Oracle, EntraID, Dynamics, PowerPlatform, SAP, ABAP, SuccessFactors, IBM, RedHat, GitHub, Jira, Confluence, Miro, DocuSign, Slack, MFT, Integration, Architecture 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking an experienced ServiceNow Developer (SAM & ITOM) to play a key role in designing, developing, and implementing ServiceNow solutions for an international client in the logistics and aviation industry. This position requires strong expertise in ServiceNow SAM Pro and ITOM modules, as well as senior-level technical experience in enterprise environments. Project information: Industry: Logistics and aviation Type of project: Outsourcing Office location: Poland Work mode: Remote Budget: 170–200 PLN net/h – b2b Project length: Long-term Only candidates with citizenship in the European Union and residence in Poland Start date: ASAP (depending on candidate’s availability) Project scope: Design, develop, and maintain ServiceNow solutions with a focus on SAM and ITOM modules in enterprise environments Translate functional requirements into technical specifications and scalable solutions Ensure integration with key enterprise systems and platforms Collaborate with cross-functional teams, including infrastructure and application teams Act as a technical point of contact, providing guidance throughout the project lifecycle Support stakeholders in technical decision-making and solution design Work closely with delivery teams to ensure successful implementation Apply ServiceNow best practices and standards across all developments Key implementation areas (SAM & ITOM): Integration with Oracle and SSO providers (Microsoft Entra ID) to support data collection and software usage visibility Integration with enterprise platforms such as Microsoft Dynamics, Power Platform, SAP (ABAP & SuccessFactors), IBM / Red Hat, and GitHub Implementation and optimization of ITOM Discovery using Agent Client Collector Enhancement of existing integrations (Miro, Jira, Confluence, DocuSign, Slack), including transition from MFT to direct ServiceNow integrations Competence demands: At least 5+ years of IT experience in enterprise environments Proven development experience in ServiceNow SAM Pro and ITOM Strong understanding of ServiceNow architecture, integrations, and development practices Ability to translate functional requirements into technical specifications Experience working in complex enterprise environments Excellent communication skills with both business stakeholders and technical teams Very good English skills We offer: Remote working model Full-time job agreement based on b2b Private medical care with dental care (covering 70% of costs) Multisport card (also for an accompanying person) Life insurance

🏢 Summary: ServiceNow HR Service Delivery Developer role delivering configuration, customization, integrations, and scalable platform solutions for international enterprise clients. The position supports the full delivery lifecycle, including development, testing, troubleshooting, documentation, and releases, in collaboration with cross-functional teams. 🗂️ Requirements: 3+ years of ServiceNow development experience, ServiceNow platform development and configuration expertise, JavaScript proficiency, Glide API experience, Flow Designer experience, IntegrationHub experience, REST/SOAP integration experience, ServiceNow Studio experience, Understanding of ITSM processes and ServiceNow architecture, Agile delivery experience, German proficiency, written and spoken, English proficiency, written and spoken, Analytical problem-solving skills 📃 Skills: ServiceNow, JavaScript, Glide, FlowDesigner, IntegrationHub, REST, SOAP, ITSM, HRSD, ITOM, CSM, CMDB, MIDServer, Agile 🏢 Description: Are you passionate about ServiceNow development and ready to work on international client projects? We are looking for a motivated ServiceNow Developer with German language proficiency who enjoys platform development, technical problem-solving, and working in international client environments. Your Tasks As a ServiceNow HR Service Delivery (HRSD) Developer, you will design, configure, customize, and implement ServiceNow solutions for clients. Your responsibilities include: - Developing, configuring, and customizing ServiceNow applications and modules - Implementing solutions across areas such as ITSM, HRSD, ITOM, CSM, CMDB, workflows, and integrations - Creating and maintaining business rules, client scripts, UI policies, flows, forms, reports, and dashboards - Supporting integrations with third-party systems using APIs, REST/SOAP, MID Server, and other ServiceNow integration capabilities - Translating business and technical requirements into scalable ServiceNow solutions - Collaborating with consultants, architects, project managers, QA, and client stakeholders - Supporting testing, troubleshooting, documentation, deployment, and release activities - Ensuring clean code, platform best practices, maintainability, and upgrade readiness Your Profile You bring solid ServiceNow development experience and enjoy working in international project environments. You should have: - Professional experience as a ServiceNow Developer, ideally 3+ years - Strong knowledge of ServiceNow platform development and configuration - Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP integrations, and ServiceNow Studio - Good understanding of ITSM processes and ServiceNow platform architecture - Experience with Agile delivery methods - Structured, solution-oriented, and reliable working style - Strong analytical and problem-solving skills - Good command of German and English, both written and spoken Nice to Have - ServiceNow certifications, e.g. CIS HRSD, CSA, CAD, CIS ITSM, CIS ITOM - ITIL Foundation certification - Experience with CMDB, Discovery, Event Management, Performance Analytics, Service Portal, or advanced integrations - Knowledge of automated testing, ATF, DevOps, or CI/CD approaches within ServiceNow - Experience in international enterprise projects or managed service environments What We Offer - Exciting ServiceNow projects for enterprise clients - Opportunity to work with German-speaking clients and international delivery teams - Professional development and ServiceNow certification opportunities - A collaborative, hands-on working culture with short decision-making paths - Flexible working models and an attractive workplace in Wrocław Help develop modern ServiceNow solutions for clients.

🏢 Summary: The offer is for a ServiceNow Developer role focused on designing, configuring, and implementing ServiceNow solutions for international clients, particularly in German-speaking environments. The position involves platform development, integrations, and end-to-end solution delivery across key ServiceNow modules. It requires hands-on technical expertise and collaboration within Agile project teams. 🗂️ Requirements: Minimum 3 years of professional experience as a ServiceNow Developer, Strong experience in ServiceNow platform development and configuration, Experience with JavaScript and Glide API, Experience with REST and SOAP integrations, Experience with Flow Designer and IntegrationHub, Knowledge of ITSM processes and ServiceNow architecture, Experience working in Agile environments, Good command of German and English 📃 Skills: ServiceNow, JavaScript, Glide, Flow, IntegrationHub, REST, SOAP, ITSM, ITOM, HRSD, CSM, CMDB, MID, API, ServiceNowStudio, Agile 🏢 Description: Are you passionate about ServiceNow development and ready to work on international client projects? For our growing digatus team in Wrocław, we are looking for a motivated ServiceNow Developer with German language proficiency who enjoys platform development, technical problem-solving, and working in international client environments. Your Tasks As a ServiceNow HR Service Delivery (HRSD) Developer, you will design, configure, customize, and implement ServiceNow solutions for our clients. Your responsibilities include: Developing, configuring, and customizing ServiceNow applications and modules Implementing solutions across areas such as ITSM, HRSD, ITOM, CSM, CMDB, workflows, and integrations Creating and maintaining business rules, client scripts, UI policies, flows, forms, reports, and dashboards Supporting integrations with third-party systems using APIs, REST/SOAP, MID Server, and other ServiceNow integration capabilities Translating business and technical requirements into scalable ServiceNow solutions Collaborating with consultants, architects, project managers, QA, and client stakeholders Supporting testing, troubleshooting, documentation, deployment, and release activities Ensuring clean code, platform best practices, maintainability, and upgrade readiness Your Profile You bring solid ServiceNow development experience and enjoy working in international project environments. You should have: Professional experience as a ServiceNow Developer , ideally 3+ years Strong knowledge of ServiceNow platform development and configuration Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP integrations, and ServiceNow Studio Good understanding of ITSM processes and ServiceNow platform architecture Experience with Agile delivery methods Structured, solution-oriented, and reliable working style Strong analytical and problem-solving skills Good command of German and English , both written and spoken Nice to Have ServiceNow certifications, e.g. CIS HRSD , CSA, CAD, CIS ITSM, CIS ITOM ITIL Foundation certification Experience with CMDB, Discovery, Event Management, Performance Analytics, Service Portal, or advanced integrations Knowledge of automated testing, ATF, DevOps, or CI/CD approaches within ServiceNow Experience in international enterprise projects or managed service environments What We Offer A growing international team within the digatus group Exciting ServiceNow projects for enterprise clients Opportunity to work with German-speaking clients and international delivery teams Professional development and ServiceNow certification opportunities A collaborative, hands-on working culture with short decision-making paths Flexible working models and an attractive workplace in Wrocław Join digatus in Wrocław and help us develop modern ServiceNow solutions for our clients.

🏢 Summary: Long-term hybrid B2B role focused on development, customization, and maintenance of a complex ServiceNow platform in a secure, enterprise-scale environment. The position involves designing custom solutions, managing integrations, and ensuring platform performance, security, and compliance. Work is conducted in English within an international team, with partial onsite presence in Warsaw. 🗂️ Requirements: EU citizenship, Residence in Poland, 5+ years of IT experience, 3+ years of ServiceNow experience, Hands-on ServiceNow development and configuration experience, Strong knowledge of ServiceNow platform and ecosystem, Experience with ServiceNow integrations, Knowledge of IT service management processes, Understanding of IT security standards, ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD) or equivalent, English B2 level minimum 📃 Skills: ServiceNow, REST, SOAP, SSO, LDAP, WebServices, DevOps, ITSM, MariaDB 🏢 Description: Join a long-term international project where you will contribute to the development and maintenance of a complex ServiceNow platform in a secure and highly regulated environment. This role offers stability, technical growth, and the opportunity to work on enterprise-scale solutions. Project information: Type of project: IT services Office location: Warszawa, plac Europejski Work model: Hybrid - 20% onsite Budget:140-180 PLN net/h - b2b (depending on seniority level) Project language: English Project length: Long-term Only candidates with citizenship in the European Union and based in Poland Start date: ASAP (depending on candidate's availability) Your responsibilities Develop and implement ServiceNow configurations and customizations Analyse business needs and advise on new platform functionalities Design and develop custom solutions within ServiceNow Perform testing, validation, and code reviews to ensure quality and stability Collaborate with architects and administrators on development projects Maintain and manage ServiceNow instance, ensuring performance and security Support integrations with external systems (REST, Web Services, SSO, LDAP) Troubleshoot incidents and implement bug fixes and improvements Create and maintain technical documentation, SOPs, and knowledge base articles Contribute to continuous improvement, risk management, and platform optimization We pay attention to candidates who have 5+ years of professional experience in IT, including 3+ years in a similar ServiceNow role Hands-on experience in ServiceNow development, configuration, and maintenance Strong understanding of ServiceNow platform and its product ecosystem Experience in custom solution development and DevOps environments Knowledge of Service Management processes Experience with integrations (REST, SOAP, SSO, LDAP, Web Services) Understanding of IT security standards and complex system environments Ability to analyse requirements and support technical solution design Strong analytical thinking, attention to detail, and problem-solving skills Good communication skills and English at min. B2 level Certifications (required) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) or equivalent Nice to have Experience with ServiceNow on-premise environments Knowledge of MariaDB, performance tuning, and backend maintenance Experience in solution design and architecture support We offer Hybrid work model (Warsaw – approx. 20% onsite) Long-term project ensuring stability Opportunity to work in a secure, enterprise-level environment Collaboration with experienced international teams Real impact on platform development, maintenance, and optimization Additional information Security clearance required (EU CONFIDENTIAL – process initiated within first 45 days)

🏢 Summary: Senior ServiceNow Engineer role focused on designing, building, and operating scalable ITSM and SPM solutions while consolidating the platform and modernizing integrations. The position involves end-to-end development, automation, testing, and governance of a multi-entity ServiceNow environment. You will drive migration from legacy ITSM tools and implement robust integration and CI/CD practices. 🗂️ Requirements: 5+ years ServiceNow development in production environments, Strong expertise in ITSM modules (Incident, Problem, Change, Service Catalog, Request, CMDB), Experience with ServiceNow SPM / Project Portfolio Management, Strong JavaScript scripting with Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, Experience with REST and SOAP integrations, Hands-on experience with MID Server and IntegrationHub, Experience with ATF automated testing, Experience with CI/CD pipelines, Understanding of OOB-first implementation principles, ServiceNow Certified System Administrator (CSA) or equivalent, Experience working in agile delivery environments, Knowledge of platform governance and sustainable customization practices 📃 Skills: ServiceNow, ITSM, SPM, JavaScript, GlideAPI, REST, SOAP, MIDServer, IntegrationHub, ATF, CICD, CMDB, ServiceCatalog, Incident, Problem, Change, Request, Demand, Portfolio 🏢 Description: About our Team: Our team is responsible for the ServiceNow platform, acting as the central hub for expertise and support for Market Units and IT departments across the organization. We focus on IT Service Management (ITSM) and Strategic Portfolio Management (SPM), ensuring the platform runs reliably, scales with business needs, and continuously evolves to support the organization’s growth. Role Purpose: We are looking for a hands-on Senior ServiceNow Engineer to join our ServiceNow chapter and drive platform consolidation, strengthen our Strategic Portfolio Management (SPM), and modernize integrations. This is not a maintenance role - you will design, build and operate solutions that directly impact thousands of users and key business processes. You will help shape a scalable and well-governed ServiceNow platform across multiple business entities, support the migration from legacy ITSM tools to ServiceNow as the single platform of record and contribute to simplifying and improving the integration landscape. Key Responsibilities: Design, configure and develop solutions across ITSM modules (Incident, Problem, Change, Request, CMDB) and SPM modules (Demand, Resource, Project & Portfolio Management) Build custom applications, flows, and automation using low-code tooling and JavaScript/Glide API Architect and implement integrations with enterprise systems (monitoring, HR, finance, DevOps) via REST, MID Server, and IntegrationHub; reduce existing integration debt Own end-to-end testing including ATF automated test suites and quality gates within CI/CD pipelines Design platform automation: event-driven workflows, scheduled jobs, SLA management, and notifications Operate within agile squads across the full delivery lifecycle Platform governance and sustainable customization practices Your Skills: 5+ years hands-on ServiceNow development and configuration in production environments Deep expertise across ITSM modules: Incident, Problem, Change, Service Catalog, Request, CMDB Proven experience with ServiceNow SPM/Project Portfolio Management Strong JavaScript scripting: Glide API, Business Rules, Script Includes, UI Policies, Client Scripts Understanding of OOB-first implementation principles Solid experience with integration patterns: REST, SOAP, MID Server, IntegrationHub Hands-on ATF experience and strong testing/QA discipline ServiceNow Certified System Administrator (CSA) or equivalent Experience in agile, cross-functional delivery environments Platform governance and sustainable customization practices Ideally, you also have: ServiceNow CIS certification in ITSM or SPM/ITBM Exposure to ITOM capabilities such as Discovery, Service Mapping, or Event Management is beneficial. Experience with PLANTA or comparable PPM tooling Familiarity with cloud infrastructure (AWS, Azure, GCP) in a platform ops context CI/CD tooling experience (Jenkins, GitLab CI, GitHub Actions) applied to ServiceNow delivery Experience with event-driven architecture, microservices, or API gateway patterns You will thrive here if you: Solve complex problems with elegant solutions, not workarounds Stay ahead of ServiceNow platform releases and evolving best practices Think upstream and downstream before you build Communicate clearly with both technical and non-technical stakeholders in distributed agile teams Thrive in fast-moving environments with competing priorities and incomplete information What you can expect from us: We want to provide you with everything you need to succeed. To do that, we offer a bunch of benefits (depending on the type of contract chosen). Paid time off: Enjoy 30 paid days off per year. Flexible benefits budget: Additional budget that can be used for both personal or professional development. Comprehensive medical coverage: Full private healthcare for you and your family, including rehabilitation, psychotherapy, and dental services. Home office allowance: Support for a comfortable and productive remote work setup. Work from anywhere in Poland: Freedom to work remotely with the option to access our modern office in central Warsaw. You could expect occasional travels to Switzerland. Recruitment Process Overview: 45min video call with our recruiter. 1h Technical Video Call. 1h video call with Project Lead. Join us in shaping the future of insurance at Helvetia Baloise Group where in a dynamic, global team setting, you’ll have the freedom to bring your ideas to life and work alongside experts to solve demanding technical challenges.

🏢 Summary: Role focused on operational ownership and continuous development of the ServiceNow platform with strong emphasis on HR Service Delivery (HRSD). The position combines hands-on development, integrations, and platform governance with stakeholder coordination and ITSM process alignment. It ensures platform stability, scalability, and continuous improvement in line with business and ITIL standards. 🗂️ Requirements: Professional experience in ServiceNow development or technical consulting, Strong hands-on experience with ServiceNow HRSD, Experience with ITSM processes (Incident, Change, Problem, Request, Major Incident), Experience in ServiceNow development and configuration, Experience with REST and SOAP integrations, Knowledge of Agile methodologies and DevOps practices, Ability to translate business requirements into user stories, Experience with release management, testing, and deployment, Fluent English 📃 Skills: ServiceNow, HRSD, ITSM, ITOM, CMDB, CSM, REST, SOAP, JavaScript, DevOps, Agile, ITIL, IntegrationHub, PerformanceAnalytics, ServicePortal 🏢 Description: For our growing digatus team in Wrocław, we are looking for a ServiceNow Developer / Technical Consultant with strong HR Service Delivery (HRSD) experience who takes ownership of ServiceNow platform operations, service quality and continuous improvement. In this role, you act as the interface between business stakeholders, technical teams, service delivery, and clients. You ensure that the ServiceNow platform supports operational needs, remains stable and scalable, and continuously evolves in line with business priorities. Your Tasks As a ServiceNow Developer / Technical Consultant , you will be responsible for the operational ownership and continuous development of the ServiceNow platform and related services. Your responsibilities include: Taking operational ownership of the ServiceNow platform, including service quality, stability, and continuous improvement Support of DevOps approach (e.g. incidents, test case creation, peer testing, continuous improvements) Development & configuration (e.g. workflows, business rules & scripts, portals & workspaces, custom apps) Integrations expertise using REST/SOAP APIs with HR enterprise systems (e.g. monitoring and enhancements) Translating business and service requirements into clear user stories, acceptance criteria, and delivery priorities Acting as the central interface between stakeholders, ServiceNow developers, consultants, architects, service delivery managers, and business users Supporting the design, implementation, and optimization of ServiceNow modules such as HRSD, ITSM, ITOM, CMDB, CSM, and Service Portal Ensuring that ServiceNow processes support operational excellence, ITIL best practices, and client-specific service requirements Monitoring platform performance, usage, incidents, change requests, and service KPIs Coordinating platform releases, upgrades, cloning activities, testing, and deployment planning Supporting incident, problem, change, request, and major incident processes from a platform ownership perspective Ensuring proper documentation of processes, configurations, decisions, user stories, and operational handovers Driving platform governance, standardization, maintainability, and upgrade readiness Identifying risks, dependencies, improvement opportunities, and automation potential Supporting stakeholder communication, service reviews, workshops, and decision-making processes Working closely with delivery teams to ensure high-quality, timely, and business-oriented outcomes Your Profile You combine ServiceNow knowledge with strong ownership, communication skills, and a structured delivery mindset. You should have: Professional experience as a Product Owner, ServiceNow Developer, ServiceNow Consultant, Business Analyst, or similar role Seasoned hands-on ServiceNow developer / technical consultant with strong HR Service Delivery (HRSD) experience of the ServiceNow platform Good knowledge of ITSM processes , especially Incident, Change, Problem, Request, and Major Incident Management Experience in backlog management, prioritization, stakeholder management, and requirement clarification Ability to translate business needs into actionable requirements and user stories Understanding of Agile delivery methods, release planning, testing, and continuous improvement Strong analytical, organizational, and communication skills A proactive, solution-oriented mindset with strong ownership mentality Ability to work independently and coordinate across multiple teams and stakeholders Good command of English , both written and spoken Nice to Have Experience with ServiceNow modules such as ITOM, CMDB, HRSD, CSM, Service Portal, Performance Analytics, or IntegrationHub ServiceNow certifications, e.g. Certified System Administrator, CIS HRSD, CIS ITSM, CIS ITOM or Product Owner-related certifications ITIL Foundation certification Experience in managed service environments, IT operations, or enterprise service management Good command of German or other foreign languages Experience working with international clients and distributed delivery teams What We Offer A growing international team within digatus polska Opportunity to take ownership of ServiceNow operational excellence and platform development Exciting client environments and international ServiceNow delivery projects Collaboration with experts from consulting, development, operations, and managed services Professional development and certification opportunities Flexible working models and an attractive workplace in Wrocław A hands-on, team-oriented culture with short decision-making paths Join digatus polska in Wrocław and help us drive operational excellence on the ServiceNow platform.

🏢 Summary: Long-term hybrid role focused on administering, stabilizing, and continuously improving the ServiceNow platform in a secure, enterprise environment. The position involves configuration, integrations, incident support, and ensuring platform quality and compliance. Ideal for experienced ServiceNow professionals with strong governance and security awareness. 🗂️ Requirements: 5+ years of professional IT experience, 2+ years experience as ServiceNow Administrator, Hands-on ServiceNow administration and configuration, Knowledge of ServiceNow product portfolio and ITSM processes, Experience with requirements analysis and project support, Experience with system integrations, Understanding of complex IT systems interoperability, Knowledge of IT security standards, Experience creating technical documentation and SOPs, ServiceNow CSA certification, ServiceNow CAD certification or equivalent, English level B2 minimum, EU citizenship, Residence in Poland 📃 Skills: ServiceNow, ITSM, REST, SOAP, SSO, LDAP, WebServices, CSA, CAD, ITIL, BCMS 🏢 Description: Join a long-term international and public project where you will be responsible for the administration, stability, and continuous improvement of the ServiceNow platform in a secure, enterprise environment. This role is ideal for someone who combines strong technical expertise with a structured, quality-focused approach to platform management. Project information: Type of project: IT services Office location: Warszawa, plac Europejski Work model: Hybrid - 60% onsite Budget: 140-180 PLN net/h - b2b (depending on seniority level) Project language: English Project length: Long-term Only candidates with citizenship in the European Union and based in Poland Start date: ASAP (depending on candidate's availability) Your responsibilities Administer and maintain the ServiceNow platform, ensuring stability, performance, and security Configure and optimize ServiceNow modules (including ITSM and others) Analyse requirements and support implementation of new functionalities Ensure proper integration with external systems (REST, Web Services, SSO, LDAP) Maintain platform consistency, alignment, and configuration quality standards Support incident resolution, troubleshooting, and system improvements Create and maintain technical documentation, SOPs, and knowledge base articles Contribute to gap analysis and continuous improvement initiatives Support BCMS-related activities, including documentation and process alignment Collaborate with technical teams and stakeholders across the organization We pay attention to candidates who have 5+ years of professional IT experience, including 2+ years in a ServiceNow Administrator role Hands-on experience in ServiceNow administration and configuration Strong knowledge of ServiceNow product portfolio and Service Management processes Experience with requirements analysis and project support Knowledge of integration technologies (REST, SOAP, SSO, LDAP, Web Services) Understanding of complex IT systems and their interoperability Familiarity with IT security standards Experience in creating technical documentation and SOPs Strong analytical skills, attention to detail, and problem-solving mindset Good communication skills and English at min. B2 level Certifications (required) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) or equivalent Nice to have Experience with ServiceNow on-premise environments Experience in solution design or architecture support Exposure to process standardization and governance initiatives We offer Hybrid work model (Warsaw – approx. 60% onsite) Long-term cooperation Opportunity to work in a secure, enterprise-scale environment Collaboration with international teams and stakeholders Real impact on platform stability, governance, and improvement Private medicale care, MultiSport Card, life insurance Additional information Security clearance required (EU CONFIDENTIAL – initiated within first 45 days)

🏢 Summary: Długofalowa, w pełni zdalna współpraca dla Senior ServiceNow HAM Developera przy rozwoju i utrzymaniu rozwiązań Hardware Asset Management. Rola obejmuje tworzenie funkcjonalności, automatyzacji i integracji wspierających pełny cykl życia aktywów, w tym integracje z systemami zakupowymi, finansowymi, discovery i CMDB. Oferowane wynagrodzenie wynosi 150–170 PLN netto/h + VAT oraz benefity i sprzęt do pracy. 🗂️ Requirements: Minimum 6 lat doświadczenia w rozwoju i programowaniu ServiceNow, Bardzo dobra znajomość JavaScript, Bardzo dobra znajomość Integration Hub, Bardzo dobra znajomość REST i SOAP API, Bardzo dobra znajomość Import Sets i Flow Designer, Doświadczenie w tworzeniu integracji, automatyzacji i funkcjonalności HAM, Doświadczenie w obszarze cyklu życia aktywów, Znajomość języka angielskiego na poziomie B2 lub C1 📃 Skills: ServiceNow, HAM, JavaScript, IntegrationHub, REST, SOAP, ImportSets, FlowDesigner, CMDB, Discovery, eBonding 🏢 Description: Zakres obowiązków - Długofalowa współpraca z międzynarodową firmą consultingową świadczącą usługi IT dla dużych i średnich firm z różnych sektorów. - Projektowanie i rozwój niestandardowych funkcjonalności, integracji, automatyzacji oraz usprawnień w środowisku ServiceNow, ze szczególnym uwzględnieniem modułu HAM (Hardware Asset Management) oraz przepływu danych w cyklu życia aktywów. - Tworzenie i optymalizacja przepływów pracy oraz automatyzacji powiązanych z modułem HAM. - Budowanie integracji z zewnętrznymi systemami: zakupowymi, finansowymi, discovery i CMDB. - Konfiguracja importu danych oraz map transformacji. - Tworzenie niestandardowych formularzy, akcji UI, skryptów i powiadomień. - Wsparcie wymagań w zakresie e-bondingu i integracji. - Diagnozowanie i usuwanie defektów technicznych oraz rozwiązywanie problemów z wydajnością systemu. - Wsparcie działań wdrożeniowych we wszystkich środowiskach. Wymagania - Minimum 6 lat doświadczenia w rozwoju i programowaniu platformy ServiceNow. - Bardzo dobra znajomość JavaScript, Integration Hub, REST/SOAP API, Import Sets oraz Flow Designer. - Doświadczenie w budowaniu integracji, automatyzacji i rozwoju funkcjonalności w obszarze HAM oraz cyklu życia aktywów. - Znajomość języka angielskiego na poziomie B2 lub C1, umożliwiająca swobodną komunikację w międzynarodowym środowisku. - Mile widziana dostępność ASAP; akceptowalny jest maksymalnie miesięczny okres wypowiedzenia ze skutkiem na koniec miesiąca. Oferujemy - Długofalową współpracę z wynagrodzeniem w przedziale 150–170 PLN netto/godz. + VAT. - Wsparcie przy zakładaniu i prowadzeniu działalności gospodarczej dla osób bez takiego doświadczenia. - Sprawny proces rekrutacyjny: dwie rozmowy techniczne online z managerami, każda trwająca maksymalnie godzinę. - Współpracę w pełni zdalną na terenie Polski. - Benefity: prywatną opiekę medyczną i kartę Multisport. - Nowoczesny sprzęt zapewniany wraz z oprogramowaniem i konfiguracją.

🏢 Summary: Senior ServiceNow Developer role focused on designing, developing and enhancing ITSM solutions on the ServiceNow platform in a fully remote international environment. The position involves working with Domain Separation, Scripted APIs and Workspaces, collaborating with global stakeholders, and supporting production and staging environments. The contract is initially for 6 months with possible extension on a B2B basis. 🗂️ Requirements: Senior-level experience as a ServiceNow Developer, Strong experience with ServiceNow ITSM development, Hands-on experience with Domain Separation, Hands-on experience with Scripted APIs, Hands-on experience with Workspaces, English proficiency at C1 level, Experience working in international environments 📃 Skills: ServiceNow, ITSM, APIs, Workspaces, DomainSeparation, JavaScript 🏢 Description: For our client, a global IT services company specialising in managing and modernising business‑critical systems and platforms for enterprise customers (including cloud, mainframe and hybrid environments) we are looking for a Senior ServiceNow Developer. You will be responsible for designing, developing and maintaining ITSM solutions on the ServiceNow platform, including work with Domain Separation, Scripted APIs and Workspaces , as well as ongoing enhancement of ITSM capabilities and close collaboration with international stakeholders and teams in English. Key responsibilities Design and implement ITSM solutions on the ServiceNow platform that meet business and operational needs. Build and maintain custom configurations, including work with domain separation, scripted APIs and workspaces. Improve existing ServiceNow ITSM modules by adding new features and optimising what is already in place. Collaborate closely with product owners, architects and other engineers, including stakeholders and teams based in the USA and the UK , to refine requirements and propose technical approaches. Support the team in troubleshooting issues in production and staging environments, helping to identify root causes and propose fixes. Ideal candidate profile Senior / Expert‑level experience as a ServiceNow Developer. Strong ServiceNow development experience within ITSM. Hands‑on experience with Domain Separation, Scripted APIs and Workspaces in ServiceNow. Excellent command of English (C1 level) , as the work and day‑to‑day collaboration are conducted fully in English. Being comfortable working in international environments and collaborating with stakeholders and team members from different countries and cultures. Conditions Work model: fully remote Start: ASAP Project duration: initially 6 months, with the possibility of extension Employment type: B2B contract via KUBO Salary: 170–200 PLN/h (net, B2B) Benefits: life insurance, private healthcare, Multisport card, and development support (co‑funding of cloud certification exams). Recruitment steps Initial call with a KUBO recruiter Narek Interview(s) with the client Decision, feedback and support through offer and onboarding

🏢 Summary: Long-term Hosting Service Owner role focused on managing global Cloud and Server environments to ensure SLA compliance, operational excellence, and cost efficiency. The position involves governance, vendor and team management, disaster recovery, and optimization of the hosting estate. The role supports service transition, capacity planning, and alignment with ITIL-based operational processes in a hybrid work model. 🗂️ Requirements: Proven experience in IT Operations with global service delivery exposure, Experience managing Cloud and Server environments, Experience with SLA management and operational performance governance, Experience with ITIL processes and IT service management frameworks, Budget management experience including FinOps and Cloud cost control, Experience managing third-party vendors and outsource agreements, Experience leading distributed technical teams, Experience with disaster recovery and capacity planning, Experience with IT asset and software management tools, European Union citizenship, Residence in Poland 📃 Skills: Cloud, Servers, ITIL, FinOps, SLA, ITSM, Governance, DisasterRecovery, CapacityPlanning, VendorManagement, AssetManagement 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking a highly experienced Hosting Service Owner to join a remote development team. This role focuses on managing the global Cloud and Server estate, ensuring operational excellence, cost efficiency, and SLA compliance across the hosting environment. The candidate will collaborate closely with IT Infrastructure leadership, application teams, and third party vendors to deliver a robust, scalable hosting service. Project information: Type of project: IT services Office location: Poland, Kraków Work mode: Hybrid, 2 days at the office Budget: 140-165 PLN net/h - b2b Project length: Long-term Only candidates with citizenship in the European Union and residence in Poland Start date: ASAP (depending on candidate's availability) Project scope: Manage and oversee global hosting operations, including Cloud and Server environments Ensure operational performance meets agreed SLA targets and business expectations Build and maintain strategic relationships with key third-party suppliers Manage nearshore and offshore teams to deliver consistent hosting services Oversee third party outsource agreements to ensure quality, reliability, and cost efficiency Maintain operational expenditure forecasting and support recharge of services to internal customers Contribute to technical governance and ensure compliance with IT policies, frameworks, and ITIL processes Attend Change Approval Board meetings to ensure alignment and governance Develop, maintain,and review internal technical processes and procedures for the hosting service Support technology rationalization, consolidation, and optimization initiatives across regions Ensure appropriate technical oversight and governance across Cloud & Server estate Drive consistency in processes, governance, and tooling across IT operations, application teams, and engineering teams Oversee service transition to IT operations for any implementations and service delivery execution Collaborate with architecture and PMO functions to ensure operationally supportable technology with gap analysis on contracts Lead cost optimization initiatives while maintaining operational stability Manage IT software and asset management tools used by the hosting service Advise and guide vendor management during contract renewals, benchmarking, and validation of quotes Run service reviews in partnership with Vendor Management to ensure SLA compliance and continual service improvement Own disaster recovery, service availability, and capacity planning for the hosting service Act as escalation point for hosting service operations Requirements: Previous experience in IT Operations, with global service delivery exposure Budgetary experience with commercial awareness, including FinOps and Cloud technology roadmaps Excellent IT people management skills,with experience managing teams across multiple locations (1-3 direct/indirect reports) Strong ability to manage relationships with internal IS and business stakeholders Excellent analytical skills to translate technical details into service language Engaging, articulate, and able to influence across global IT and business stakeholders Prepared to work flexible hours and undertake international travel as required Strong communication skills, both written and oral We offer: Challenging position in global environment Hybrid working model Full-time job agreement based on b2b (UoP can be considered) Private medical care with dental care (covering 70% of costs) Multisport card (also for an accompanying person) Life insurance