MongoDB DBA / 3rd Line Support

Project Information

• Industry: Finance
• Remote work: Yes, 100%
• Project language: German
• Business trips: Germany once every 1–2 months; expenses covered by the client
• Project length: 12 months
• Start: 01.10.2026

Description

This team combines specialist DBA and advanced technical support capabilities. The role emphasizes MongoDB expertise and a range of high-level operational responsibilities.

Work Structure and Availability

Standard working hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., handling incoming tickets. Outside these hours, the team operates on an on-call basis, with a required response time of approximately 30 minutes after a call is received.

The shift and on-call schedule is determined by the service provider in accordance with local working-time regulations.

Operating approximately 20 clusters typically requires 1–2 people for operations alone, plus an additional 1–2 people for ongoing development, including patching. Providing full 24/7 on-call coverage requires a larger team than the base operational headcount.

Main Responsibilities

• Core MongoDB operations
• Investigation and resolution of complex incidents
• Performance management and optimization
• Replication and availability management
• Backup and restore activities
• Monitoring and capacity management
• Technical changes and releases
• Technical support for the MongoDB v7-to-v8 migration
• Security patching and vulnerability remediation
• Technical support for requirements related to DORA and the German Money Laundering Act (GWG)
• Secondary on-call support for incidents requiring specialist MongoDB intervention

Key Requirements

• Extensive experience with MongoDB
• Expertise in database administration and support
• Strong analytical and troubleshooting skills
• Knowledge of performance tuning and optimization techniques
• Experience in backup and disaster recovery processes
• Familiarity with security best practices for database management
• Ability to manage technical migrations
• Experience with monitoring tools and capacity planning
• Preparedness to learn the client’s internal tools: an in-house ticketing system, the ZIS/USU monitoring platform, and ServiceNow with custom extended workflows for change, security, and patching management

Nice to Have

• Experience with automated deployment tools
• Knowledge of regulatory compliance standards