EDI Analyst (Support)

We are looking for a SAP OTC EDI Analyst to support the SAP IT Center of Excellence. In this role, you will contribute to the design, implementation, and support of Order-to-Cash (OTC) integrations across a global SAP S/4HANA landscape.

You will work on B2B/EDI integrations between SAP, Seeburger, TECCOM, and external trading partners, ensuring reliable and scalable customer integration processes across the EMEA region. The role combines business process understanding with technical SAP integration expertise, focusing on IDocs, message mapping, and end-to-end OTC flows.

Work mode: Remote/hybrid
Travel: Up to approximately 25% across EMEA

Responsibilities

• Support the design, configuration, testing, deployment, and maintenance of SAP OTC integration processes, including customer orders and scheduling agreements, order confirmations, deliveries and ASN, billing and self-billing, and customer master integration.
• Configure and support SAP IDocs, including monitoring, troubleshooting, and error resolution.
• Participate in integration design and message mapping validation for EDI/B2B scenarios.
• Collaborate with platforms such as Seeburger, TECCOM, and other integration tools.
• Assist in unit testing, integration testing, UAT, and go-live support.
• Document integration architectures, technical specifications, mapping rules, and configuration decisions.
• Work closely with ERP Business Operations, Customer Experience (CX) teams, EDI Operations, external vendors, and integration partners.
• Support incident management, root cause analysis, and issue resolution.
• Participate in customer onboarding and new integration implementations.
• Contribute to continuous improvement initiatives focused on automation, standardization, and reliability.

Requirements

• 2–5 years of experience in SAP OTC; manufacturing or distribution experience preferred.
• Strong knowledge of SAP S/4HANA OTC processes, including order management, deliveries, billing, and customer master data.
• Hands-on experience with SAP IDocs, including configuration, monitoring, and troubleshooting.
• Knowledge of output management and integration architecture.
• Knowledge of EDI standards: EDIFACT, ANSI X12, ODETTE, and GALIA.
• Experience with at least one B2B/EDI platform is preferred: Seeburger, TECCOM, OpenText, or Sterling.
• Understanding of message mapping, electronic document exchange, and end-to-end OTC process integration.
• Experience in SAP implementation, rollout, or support projects.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder collaboration skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Benefits

• Opportunity to work in a global SAP S/4HANA environment.
• Exposure to complex EDI/B2B integration projects across EMEA.
• Potential for long-term cooperation.
• International collaboration with business and IT stakeholders.
• Dynamic and impact-driven SAP Center of Excellence.