ServiceNow Developer (space industry)

We are looking for a ServiceNow Developer to contribute to projects for clients.

Cooperation is available only to people located in Poland with EU citizenship.

Responsibilities

• Participate in ServiceNow implementation, enhancement, and optimization projects.
• Analyze business requirements and translate them into scalable ServiceNow solutions.
• Design, configure, and develop solutions on the ServiceNow platform, primarily within the ITSM module.
• Develop and maintain workflows, integrations, catalog items, business rules, script includes, and other custom platform components.
• Implement new functionalities and enhancements in accordance with business and technical requirements.
• Troubleshoot complex issues, perform root cause analysis, and implement long-term solutions.
• Review, optimize, and refactor custom code to ensure performance, maintainability, and compliance with ServiceNow best practices.
• Support platform upgrades, patches, and releases, including testing and validation activities.
• Monitor and maintain integrations and APIs to ensure reliable platform operations.
• Maintain up-to-date technical documentation for configurations, integrations, and custom developments.
• Collaborate with stakeholders, consultants, and Agile teams to deliver high-quality solutions.
• Recommend and implement continuous improvements to enhance platform functionality, performance, and user experience.

Qualifications

Must Have Requirements

• 4+ years of hands-on experience with the ServiceNow platform.
• ServiceNow CSA (Certified System Administrator) certification.
• Strong experience and deep knowledge of ServiceNow ITSM.
• Advanced JavaScript scripting skills.
• Experience working in Agile/Scrum environments and familiarity with ITIL practices.
• Strong problem-solving and analytical skills.
• Fluent English B2/C1.
• Strong communication skills to collaborate with cross-functional teams.
• Proactive and detail-oriented.
• Ability to document processes and share knowledge effectively.
• Openness to occasional business trips abroad and visits to the Katowice office.

Nice to Have

• Additional ServiceNow certifications, such as CAD, CIS-ITSM, CIS-HRSD, or CIS-ITOM.
• Experience with other ServiceNow modules, such as HRSD, SLO, ITOM, or similar.
• French B2/C1.

Benefits

• Luxmed
• Medicover Sport
• Worksmile
• Educational platforms
• Language-learning platform
• Referral bonus
• Life insurance
• Company-paid certifications
• Conferences
• Tech Lunches
• Communities focused on Project Management, Architecture, Security, Process Management, Leadership, AI, and Cloud
• Local kindergarten
• Free parking
• Fresh fruit
• Workation

Recruitment Process

• Short phone call with a recruiter, up to 30 minutes.
• One-hour Teams interview with general and technical questions.

Salary

• UOP: 12,000–16,000 PLN gross per month.
• Information about the salary range and additional components will be provided during the first stage of the recruitment process.

We are committed to fighting all forms of discrimination and fostering an inclusive, respectful work environment.