Technical Consultant Microsoft Customer Relationship Management (CRM)

We are looking for a skilled Technical Consultant Microsoft CRM to design, customize, and deliver enterprise-grade Microsoft Dynamics 365 and Power Platform solutions. The role bridges business requirements and technical implementation, driving CRM transformation, integration, and continuous improvement across complex system landscapes.

We build our culture on Trust, Respect, and Empowerment. This means creating a safe space for open feedback, treating everyone equally, and giving teams the autonomy and support to grow. We believe in honest collaboration, inclusive communication, and ownership without micromanagement.

By joining us, you’ll:

• Drive global impact: Work on international projects that shape the digital future of industry.
• Grow your potential: Access cutting-edge tools, technologies, and training to accelerate your career.
• Thrive in a team-driven culture: Collaborate in an environment where contributions are valued and team spirit fuels success.
• Enjoy work-life balance: Flexible working support to stay connected to what matters most, professionally and personally.

We’re not just building IT systems—we’re building the future.

Description

• Translate business requirements into robust technical specifications; design, configure, and extend Microsoft Dynamics 365 Sales and Customer Service, plus Power Platform Model-Driven Apps, Dataverse, and Power Automate.
• Develop custom plugins, Custom APIs, and Azure Functions using C# and .NET to address complex business logic and functional gaps.
• Design, build, and maintain scalable, event-driven interfaces between CRM and business-critical core systems, including Azure Logic Apps, Service Bus, REST/OData APIs, and optional SAP enterprise connectivity.
• Implement Customer Data Platform concepts using Microsoft Customer Insights to build unified customer profiles, segmentations, and actionable intelligence.
• Manage end-to-end Application Lifecycle Management, CI/CD release pipelines in Azure DevOps, and enforce environment governance, security roles, and Data Loss Prevention policies.
• Support technical decision-making, estimate implementation efforts, identify technical risks, and articulate solution architecture to technical teams and business stakeholders.
• Continuously evaluate and introduce emerging capabilities, such as Power BI, Copilot Studio, and AI Builder, to modernize and optimize client business processes.

Qualifications

• Several years of hands-on experience with Microsoft Dynamics 365 Sales, Customer Service, and Microsoft Power Platform in enterprise environments.
• Proven experience implementing, customizing, operating, and evolving Dynamics 365 Customer Engagement solutions.
• Strong expertise in Microsoft Dataverse, Model-Driven Apps, and Power Automate.
• Experience in Application Lifecycle Management, release management, deployment processes, and solution governance.
• Experience designing, implementing, and operating enterprise interfaces between CRM and business-critical systems.
• Experience in CRM transformation, migration, and modernization projects.
• Ability to estimate implementation effort, identify technical risks, and support technical decision-making.
• Experience working in complex enterprise landscapes and cross-functional teams.

Benefits

• Global impact and open culture: Be part of a high-tech company shaping industries worldwide, where ideas matter.
• Flexible workstyle: Remote-work possibilities and flexible hours; start the day anytime between 7:00 and 10:00.
• Supportive onboarding and career growth: Guidance from experienced mentors and clear development and promotion paths.
• Continuous learning: Access to premium training platforms, foreign-language classes, and a personal development budget.
• Wellbeing and community: Private medical care, life insurance, and company sports initiatives.
• Team spirit and events: Integration budget, interdepartmental teams, and company and family activities to stay connected, including remotely.
• Extra perks: Anniversary bonuses, MyBenefit platform, and the “under the pear tree” holiday benefit.