Salesforce Business Solution Architect

Join as a Salesforce Business Solution Architect and shape impactful, scalable solutions that drive business value. Work at the intersection of business and technology, translating complex needs into effective, user-friendly solutions on the Salesforce platform. Collaborate with global, cross-functional teams and influence product direction, solution quality, and customer experience across Salesforce ecosystems.

Responsibilities

• Own end-to-end solution design aligned with business needs and strategic objectives.
• Collaborate with product stakeholders to define scope, devise plans, and develop roadmaps.
• Develop business cases and conduct feasibility assessments for new initiatives.
• Facilitate requirements workshops with global and regional teams.
• Align detailed designs with architectural standards and ensure traceability to requirements.
• Focus on user experience and Salesforce out-of-the-box capabilities for optimal outcomes.
• Ensure compliance with security policies and regulatory requirements in service delivery.
• Provide input into decision-making processes alongside business stakeholders.
• Document solutions to ensure clarity and quality in agile environments.
• Plan and coordinate deployments with project and operations teams.
• Ensure solution readiness and stability during environment transitions.

Requirements

• Strong functional expertise in Salesforce Service Cloud and Health Cloud, with solid platform knowledge.
• Background in business or technology, or equivalent practical experience.
• Fluency in written and spoken English.
• Extensive experience in solution design, business analysis, or similar healthcare roles.
• Experience working within complex global multi-team environments.
• Knowledge of Patient Services and pharmacovigilance processes.
• Excellent communication, presentation, and stakeholder-management skills.
• Ability to work effectively in matrix and multicultural organizations.
• Strong organization, attention to detail, and deadline management.
• Results-oriented mindset and proactive attitude.

We Offer

• Hybrid work model and the opportunity to work remotely within Poland.
• Opportunity to work abroad for up to 60 days annually.
• Business-driven relocation opportunities.
• Career development programs, thought leadership, mentoring, soft-skills, and well-being programs.
• Certification opportunities in Anthropic, Gemini, GCP, Azure, and AWS.
• English classes.
• Stable pay.
• Participation in the Employee Stock Purchase Plan with a 15% discount.
• Benefits package including health insurance, multisport, and shopping vouchers.
• Referral bonuses up to $2,000.
• Offices with entertainment and relaxation zones, table tennis, football, free snacks, and coffee.
• Corporate, social, and well-being events.

Benefits listed above are available to employees only. Contractor engagement is also available; B2B cooperation terms are agreed individually. Only selected candidates will be contacted.