Technical Business Analyst,AVP

🏢 Summary: Remote Business Systems Analyst II role supporting endpoint, mobile, and virtual desktop services within Digital Workplace Device Engineering. The position analyzes operational data, gathers requirements, builds reporting dashboards, and helps improve device management, user experience, compliance, and service reliability. Occasional travel to hub locations may be required. 🗂️ Requirements: Eligible to work remotely from Arizona, North Carolina, or Texas, Bachelor’s degree and 2 years of systems support, analytics, or operational support experience, OR high school diploma/GED and 6 years of systems support, analytics, or operational support experience 📃 Skills: Intune, ConfigurationManager, JAMF, Windows, macOS, Autopilot, Nexthink, Azure, Citrix, ServiceNow, Jira, Confluence, Absolute, VDI, Agile, Analytics, Reporting, Automation, Documentation 🏢 Description: Overview This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas. The Business Systems Analyst II role is an individual contributor within the Digital Workplace Device Engineering team and part of the Digital Workplace Technology organization, supporting the successful delivery of endpoint, mobile, and virtual desktop technologies and services. The Business Analyst will collaborate with Digital Workplace Technology leadership to understand, support, and execute strategic initiatives that enhance device management, user experience, operational efficiency, and service reliability across the enterprise. The Business Analyst will partner with engineering teams, operations teams, and key stakeholders to align solution delivery with business and technology objectives. The ideal candidate is a self-starter with excellent communication, analytical, and collaboration skills and possesses an understanding of endpoint management, virtual desktop infrastructure (VDI), device lifecycle management, and digital employee experience technologies. Experience with reporting platforms, workflow automation, data analysis, and service management tools is preferred. The position is remote; however, occasional travel to FCB Hub Locations may be required. Responsibilities Data Analysis - Sources, compiles, and interprets data from endpoint management, virtual desktop, and digital employee experience platforms. Analyzes operational trends, service performance, device compliance, and user experience metrics. Effectively communicates findings and recommendations to engineering and leadership teams. Identifying Requirements - Collaborates with Device Engineering teams to gather, analyze, and document business and technical requirements. Identifies opportunities to improve endpoint, mobile, and VDI processes through automation, standardization, and operational efficiencies. Assists in validating solutions through testing, analysis, and stakeholder feedback. Reporting - Develops and maintains reporting and dashboards related to endpoint health, device compliance, software deployment, user experience, and operational performance. Identifies trends, risks, and opportunities for service improvement and process optimization. System Support - Provides operational and analytical support for Digital Workplace platforms and services. Assists with investigation and resolution of complex issues, supports continuous service improvement initiatives, and helps ensure a high-quality end-user experience across endpoint, mobile, and virtual desktop environments. Technology Stack Microsoft Intune Microsoft Endpoint Configuration Manager JAMF Windows 11 & MacOS Windows Autopilot Nexthink Azure Virtual Desktop (AVD) Citrix Virtual Apps and Desktops ServiceNow Jira and Confluence Absolute Control TEAM PLAYER - Acts as a team player supporting peers, Device Engineering leadership, and business stakeholders to fulfill operational service levels, engineering initiatives, and project deliverables. Demonstrates a collaborative mindset and commitment to team success. DOCUMENTATION - Creates and maintains high-quality documentation, operational procedures, process maps, requirements, project artifacts, and reporting dashboards. Contributes to the knowledge base supporting enterprise endpoint, mobile, and VDI services. AGILE WORK METHODS - Participates in Agile planning, backlog refinement, and continuous improvement activities. Collaborates with engineers to define requirements, identify dependencies and risks, and support successful delivery of quarterly objectives. Maintains focus on opportunities to improve user experience, operational efficiency, compliance, and cost optimization. CHANGE MANAGEMENT - Supports and follows established technology change and release management processes while helping ensure successful implementation of endpoint and workplace technology changes. RISK MANAGEMENT - Applies a risk-based approach to technology analysis and process improvement. Evaluates operational impacts, compliance requirements, and user experience considerations associated with endpoint and virtual workplace technologies. SUBJECT MATTER EXPERT - Develops working knowledge across Digital Workplace Device Engineering products and services, including endpoint management, virtual desktops, digital employee experience monitoring, and device lifecycle processes. Remains current on industry trends and emerging technologies. TECHNOLOGY SUPPORT - Serves as a support and coordination resource for Device Engineering initiatives and operational activities. Assists with troubleshooting, analysis, testing, and escalations while coordinating with vendors and support partners as needed. Qualifications Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support Preferred Qualifications 2+ years working with infrastructure, endpoint, workplace, or engineering teams within the financial industry 3+ years operating in an Agile delivery environment 1+ years using Jira, Confluence, or Azure DevOps Experience gathering requirements, analyzing operational processes, and producing meaningful reporting and dashboards Familiarity with endpoint management platforms, virtual desktop technologies, or digital employee experience solutions Understanding of IT operations, device lifecycle management, and enterprise support processes Familiarity with FFIEC Architecture, Infrastructure, and Operations guidance and application of regulatory requirements to technology operations Working knowledge of Device / Endpoint Management technologies is preferred Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

🏢 Summary: Hands-on Application Development Officer role building, enhancing, and supporting enterprise Global Funds Management applications in a hybrid Krakow model. The position focuses on backend development, cloud deployment, databases, testing, DevOps, and production support in a global financial-services environment. 🗂️ Requirements: Bachelor’s degree in Computer Science, Engineering, or related technical discipline, 2–3 years of enterprise software engineering experience, Java and/or Python experience, Spring Boot and microservices experience, AWS application design and deployment experience, Strong SQL and relational database experience, Object-oriented design, design patterns, SOLID principles 📃 Skills: Java, SpringBoot, Python, SQL, AWS, Oracle, PostgreSQL, Redshift, Microservices, DevOps, CICD, GitHubCopilot 🏢 Description: State Street Investment Management (formerly State Street Global Advisors) is seeking an Application Development Officer to join the Global Funds Management (GFM) Engineering team within the Chief Operating Officer (COO) organization. This is a hands-on engineering role where you will help design, build, enhance, and support enterprise-scale applications used by Global Funds Management. You will work closely with experienced engineers, technology partners, and business stakeholders to deliver reliable, modern solutions in a global financial services environment. The role involves new software development as well as ongoing enhancement and maintenance of core GFM applications. We are looking for candidates with strong engineering fundamentals, an interest in financial markets, and the motivation to grow in a collaborative, senior engineering environment. This role follows a hybrid working model , requiring three days per week onsite at our Krakow office. Eligible employees may benefit from the Copyrights Tax Deduction Program , which allows qualifying creative work, such as software development, to be treated under preferential tax-deductible cost rules in line with Polish tax regulations and internal company policy. What you gain Hands-on ownership of meaningful development work across business-critical applications Exposure to global investment management platforms and business-critical applications used across financial services Opportunity to deepen expertise in backend engineering, cloud technologies, DevOps, and AI-assisted development Collaboration with experienced engineers, product teams, and business stakeholders across global locations A supportive environment where you can learn from senior engineers and grow your technical career Key Responsibilities Act as a hands-on software engineer within a team of experienced engineers, contributing to design, development, testing, and support activities Analyze, design, develop, test, and debug complex software solutions using Java, Spring Boot, Python, and SQL Build and maintain data-driven applications leveraging Oracle, PostgreSQL, and Redshift databases Collaborate closely with geographically distributed, cross-functional technology and business teams Provide technical support and troubleshooting for business-critical functions Ensure high-quality delivery through unit testing, automation testing, and manual test execution Contribute to DevOps practices , including automated CI/CD pipelines and environment setup across Development, QA, UAT, Production, and Disaster Recovery Explore and apply AI-assisted engineering tools and frameworks to improve efficiency and effectiveness across the enterprise software development lifecycle Share knowledge with colleagues, contribute to continuous improvement, and support a culture of accountability and engineering excellence Education & Qualifications Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, or a related technical discipline; an advanced degree is preferred Minimum 2–3 years of software engineering experience delivering enterprise applications using Java and/or Python, Spring Boot, and microservices Experience designing and deploying applications on Amazon Web Services (AWS) Strong SQL skills and hands-on experience with relational databases Strong object-oriented design expertise, including design patterns, SOLID principles, and modern engineering best practices Considered an advantage Practical experience with AI-assisted engineering tools, such as GitHub Copilot Minimum Salary: ​ zł132 000 Coroczny The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.​ Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.​ In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.​ ​ We Offer: ​ Permanent contract from day one​ Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​ Gold Medical Package for employees and their families (partner and children)​ Premium life insurance package and private pension plan​ Wide range of soft skills training, technical workshops, language classes and development programs​ Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​ Variety of well-being programs​ Additional benefits available depending on the seniority of the role About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement State Street's Speak Up Line Załącznik do standardu Whistleblowing i Speak Up SSBI GmbH dla Oddziału w Polsce

🏢 Summary: Lead the engineering of a cloud-native data platform, delivering resilient backend services, APIs, migration tooling, and event-driven integrations for Snowflake and Databricks on AWS or Azure. The role combines hands-on architecture and production operations with leadership of an engineering pod, including technical direction, coaching, and performance management. Requires at least three days per week in the office. 🗂️ Requirements: 12+ years of software engineering experience in large-scale distributed systems, BS/MS in Computer Science or Engineering, or equivalent experience, Strong object-oriented design, design patterns and SOLID principles, Proficiency in Java and/or Python, Experience building and operating microservices and APIs, Cloud-native deployment experience on AWS and/or Azure, Experience integrating services with Snowflake and Databricks, Docker, Kubernetes and Infrastructure as Code experience, Event-driven systems and streaming platform experience, Observability, on-call and incident response experience, CI/CD, automated testing and secure-by-default development experience, Experience leading, coaching and managing engineering team members, Office presence at least 3 days per week 📃 Skills: Java, Python, AWS, Azure, Snowflake, Databricks, Docker, Kubernetes, Terraform, CloudFormation, Bicep, Kafka, Kinesis, Flink, OpenTelemetry, Prometheus, Grafana, REST, RPC, gRPC, OpenAPI, CI/CD 🏢 Description: State Street Investment Management’s Data, Analytics & AI Services (DAAIS) team is seeking a Software Engineering Principal (Vice President) for its Data Platform at our Krakow, Poland office. This role is accountable for the software engineering aspects of the data platform—building and operating backend services, APIs and microservices, containerized/cloud-native components, and migration frameworks/utilities that enable Snowflake and Databricks workloads on AWS or Azure. The successful candidate will bring deep, hands-on expertise in large-scale distributed systems and will be responsible for the end-to-end design, build, and operate lifecycle of low-latency, resilient, complex software solutions. Eligible employees may benefit from the Copyrights Tax Deduction Program , which allows qualifying creative work, such as software development, to be treated under preferential tax-deductible cost rules in line with Polish tax regulations and internal company policy. Your new role Key Responsibilities: Hands-on design and delivery of core backend services (APIs, microservices, orchestration/workflow, metadata/access services), including writing and reviewing production code for critical paths. Architect large-scale, distributed components on AWS/Azure (compute, networking, storage) with a focus on low latency, resiliency, scalability, and clear service boundaries. Own operations of the software solutions, including on-call and incident response, backfills, post-incident reviews, and reliability improvements. Build and operate migration frameworks/utilities for Snowflake and Databricks (bulk load/unload, schema evolution, reconciliation, backfills, cutover automation) with strong validation, observability, rollback, and replayability. Engineer security-by-design for services and tooling: authentication/authorization, secrets management, encryption/KMS, network controls, and integration with Snowflake/Databricks access models (e.g., Unity Catalog) with audit-ready logging. Design and deliver low-latency, event-driven integration patterns (Kafka/Kinesis/Event Hubs) with replay, idempotency, schema management, and resilient failure handling. Deliver internal tools and developer experience enablers (admin/onboarding tools, diagnostics dashboards, SDKs/CLIs, client libraries, templates) to simplify integration, improve productivity, and reduce operational toil. Help lead agile delivery (standups, sprint planning, backlog refinement, retrospectives) and continuously improve engineering practices; leverage AI-assisted tools and internal agents/automations to accelerate the SDLC and raise quality. Accountable for the software engineering aspects of the Data Platform: set engineering direction and standards for platform services, partnering with Data Engineering/Analytics leaders on priorities and adoption. Build and lead a software engineering pod; hire, coach, and develop technical leaders to deliver with engineering and operational excellence. Own team performance management, including professional development and performance reviews. What we value Required Qualifications: 12+ years of software engineering experience delivering large-scale, distributed systems; BS/MS in Computer Science/Engineering (or equivalent experience). Strong object-oriented design skills, including design patterns, SOLID principles, and modern engineering best practices. Strong proficiency in Java (preferred) and/or Python , building scalable, high-performance services. Proven experience designing, building, and operating microservices and APIs (REST, RPC, gRPC, OpenAPI), including backward compatibility and resilience. Hands-on cloud-native experience on AWS and/or Azure , including service deployments that integrate with Snowflake and Databricks . Experience with containerization and orchestration (Docker, Kubernetes) and Infrastructure as Code (Terraform/CloudFormation/Bicep). Experience building event-driven systems using messaging/streaming platforms (e.g., Kafka, Kinesis, Event Hubs, Flink). Observability and production operations experience: logging/metrics/tracing (OpenTelemetry/Prometheus/Grafana), on-call, and incident response practices. Strong SDLC execution: CI/CD, automated testing, and secure-by-default development, and production support/on-call. Strong communication and influence skills, including experience leading within a pod/team (coaching, performance feedback) and collaborating effectively with engineering and business stakeholders. Preferred Qualifications Experience delivering AI-assisted SDLC initiatives (e.g., Copilot/Claude Code), including secure usage guidelines and measurable improvements in velocity and quality. Experience building internal developer agents/automations that streamline integrations and engineering operations (e.g., migration assistants, release/runbook generators, incident triage support) with guardrails and human-in-the-loop workflows. Familiarity with AI governance in regulated environments and experience operationalizing AI engineering tools (enablement, quality gates, adoption measurement) and integrating them into CI/CD workflows. Additional requirements The position requires office presence at least 3 days per week About State Street Investment Management What We Do. As the asset management arm of State Street Corporation, State Street Investment Management has served the world’s governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world’s largest asset managers with trillions of dollars under our care. Our Mission. At State Street Investment Management, our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Company: State Street Investment Management Minimum Salary: ​ zł282 000 Coroczny The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.​ Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.​ In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.​ ​ We Offer: ​ Permanent contract from day one​ Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​ Gold Medical Package for employees and their families (partner and children)​ Premium life insurance package and private pension plan​ Wide range of soft skills training, technical workshops, language classes and development programs​ Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​ Variety of well-being programs​ Additional benefits available depending on the seniority of the role About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement State Street's Speak Up Line Załącznik do standardu Whistleblowing i Speak Up SSBI GmbH dla Oddziału w Polsce

🏢 Summary: Hands-on Application Development Lead role delivering scalable platforms for Global Funds Management. The position combines solution architecture, end-to-end engineering delivery, DevOps and cloud modernization, and technical leadership of a distributed team. 🗂️ Requirements: Distributed enterprise application development experience, Java or Python expertise, Microservices, APIs, and cloud-native architecture knowledge, Cloud environment experience, Full software delivery lifecycle experience, Complex cross-functional delivery ownership, Technical stakeholder influence, Krakow location, Hybrid office attendance: minimum 3 days weekly 📃 Skills: Java, Python, Microservices, APIs, AWS, Cloud, DevOps, CICD, Automation 🏢 Description: At State Street Investment Management (SSIM), we are building the next generation of platforms that power one of the world’s largest asset managers. We are looking for an Application Development Lead to play a pivotal role in shaping and delivering the technology that underpins our Global Funds Management business — a core engine of our investment ecosystem. This is not a traditional “lead role.” It is a hands-on, high-impact leadership position where you will architect solutions, influence engineering direction, and directly contribute to building modern, scalable platforms at enterprise scale. This role is ideal for a senior engineer ready to expand their impact — someone who wants to shape systems, influence direction, and operate as a trusted technical leader within a globally significant platform, and is ready to: Own meaningful engineering outcomes : work on business-critical platforms that directly support global investment operations Shape architecture and direction : influence how systems are designed, built, and evolved Operate at senior level : partner closely with experienced engineers, architects, and business leaders across regions Blend leadership with hands-on delivery : lead by doing, not just directing Be part of modernization : drive DevOps, cloud adoption, and emerging capabilities such as AI-enabled engineering Eligible employees may benefit from the Copyrights Tax Deduction Program , which allows qualifying creative work, such as software development, to be treated under preferential tax-deductible cost rules in line with Polish tax regulations and internal company policy. Your new role You will sit at the heart of engineering delivery, combining technical depth with leadership influence: Design and build robust, scalable applications supporting Global Funds Management Act as a technical anchor within a highly capable engineering team Drive end-to-end solution delivery — from architecture through to production Lead the adoption of modern engineering practices (CI/CD, automation, DevOps) Partner with global stakeholders across Technology and the business to solve complex problems Champion engineering excellence, quality, and continuous improvement Mentor and elevate engineers, creating a high-performance, learning-oriented team What we value We are interested in strong engineers who want to step into broader technical leadership and operate at scale. You’ll likely bring: Deep experience building distributed, enterprise-grade applications (Java and/or Python environments) Strong understanding of modern architecture principles (microservices, APIs, cloud-native design) Experience working in cloud-based environments (AWS preferred) Confidence working across the full lifecycle — design, build, deploy, and operate A track record of owning delivery in complex, cross-functional environments The ability to influence stakeholders and lead through expertise, not hierarchy Prior exposure to financial services is helpful, but not essential — curiosity and learning agility matter more. You’ll join a globally distributed, high-caliber engineering team that values: Pragmatic, high-quality engineering Clear ownership and accountability Continuous learning and innovation Collaboration across regions and disciplines Additional requirements Krakow-based role; Hybrid model (min. 3 days per week in the office) Minimum Salary: ​ zł282 000 Coroczny The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.​ Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.​ In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.​ ​ We Offer: ​ Permanent contract from day one​ Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​ Gold Medical Package for employees and their families (partner and children)​ Premium life insurance package and private pension plan​ Wide range of soft skills training, technical workshops, language classes and development programs​ Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​ Variety of well-being programs​ Additional benefits available depending on the seniority of the role About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement State Street's Speak Up Line Załącznik do standardu Whistleblowing i Speak Up SSBI GmbH dla Oddziału w Polsce