Operations Program Manager (Supply Chain)

🏢 Summary: Senior Product Manager role owning a critical part of a global logistics platform, defining product vision and roadmap, and delivering data-driven features that improve complex workflows for clients and operators. The position focuses on shipping intuitive, user-facing solutions in a data-dense environment while partnering cross-functionally with engineering, design, sales, and operations. It requires strong analytical capabilities and SQL proficiency to drive measurable business outcomes at scale. 🗂️ Requirements: 6+ years of product management or domain-relevant experience, Strong analytical and quantitative skills, Proficiency in SQL, Experience working with complex datasets and building metrics frameworks, Proven track record of shipping intuitive UX in data-dense, complex domains, Experience building user-facing or operator-facing workflow features, Ability to collaborate with engineering, design, sales, and operations teams, Excellent written and verbal communication skills 📃 Skills: SQL, Analytics, ProductManagement, UX, DataAnalysis, Metrics, B2B, Logistics, SupplyChain, WorkflowSoftware 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. You will: - Define and deliver features that improve key workflows for clients or internal operators across Flexport's platform - Own your product area end-to-end, from problem discovery through launch, adoption, and iteration - Partner with Engineering, Design, Sales, Operations, and other cross-functional teams to translate complex logistics workflows into clear, intuitive experiences - Use data to guide prioritization, measure impact, and identify opportunities - Develop analytics frameworks to track product health, user engagement, and business outcomes - Contribute to medium- and long-term product strategy, with opportunities to shape the future of the platform You should have: - 6+ years of product management experience, or other domain-relevant experience - Strong analytical and quantitative skills. You are comfortable working with complex datasets, building metrics frameworks, and using data to make decisions. SQL proficiency required - A track record of shipping intuitive UX in data-dense, complex domains - Experience building user-facing or operator-facing features that simplify multi-step workflows - Ability to collaborate deeply with designers, engineers, and commercial or operations teams - Excellent written and verbal communication skills, especially around tradeoffs and prioritization - Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus Benefits: The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $155,520—$194,400 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

🏢 Summary: Global Operations Associate role focused on managing end-to-end international freight shipments across ocean and air logistics while ensuring high-quality customer experience and operational performance. The position involves coordinating with logistics partners, handling imports and exports, supporting client operations, and driving process efficiency in a fast-paced supply chain environment. 🗂️ Requirements: 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting, Bachelor's Degree preferred, Ability to adapt to new technology, Experience working in a fast-paced environment, Effective time management, Attention to detail, Strong verbal and written communication skills, Client-facing communication skills, Teamwork and relationship-building skills, Problem-solving capabilities, Fluent in English, Compliance-focused mindset 📃 Skills: Logistics, SupplyChain, FreightForwarding, Ocean, Air, Imports, Exports, Intermodal, Drayage, Warehousing, Transloading, Trucking, KPIs, SLAs, SOP, English 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our customer's supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer's supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future team members to become founding team members in new markets, relocate internationally, and help expand the company's presence around the world. You will: - Be the front line to ensure the highest standard of quality: shipments move on-time and exceptions are handled appropriately - Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery - Follow standard operating procedures (SOP) - Own the client experience by solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed Your team will: - Coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team - Execute the end-to-end movement of freight shipments within a regional network including imports and exports and intermodal movements - Assist shipments managed by partners as partner autonomy is expanded - Quote and invoice client shipments with responsibility to their P&L - Participate in QBR and MBR presentation preparation and hold client operational calls when necessary You should have: - 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus) - Bachelor's Degree preferred - Ability to adapt to new technology and thrive in a fast-paced environment - Effective time management and prioritization skills - Attention to detail - Ability to effectively seek and receive feedback - Strong verbal and written communication skills in client-facing interactions - Teamwork and relationship-building skills - Orientation toward best practices and standardization - Problem-solving capabilities - Fluency in English - Compliance-first attitude for operating in a heavily regulated industry Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, data privacy regulations including GDPR and CCPA may regulate the way applicant data is managed. By submitting an application, candidates agree to the use and processing of their data as required.

🏢 Summary: Buyer Planner II supports procurement, inventory planning, and supplier coordination for regulated pharmaceutical manufacturing operations. The role focuses on maintaining material availability, optimizing supply chain performance, and improving operational efficiency using AI-enabled forecasting, ERP systems, and procurement analytics tools. Candidates should have experience in purchasing or supply chain operations within manufacturing or healthcare environments. 🗂️ Requirements: Bachelor's degree in Supply Chain, Operations, Business Administration, Finance, or related field, Minimum 3 years of purchasing, procurement, inventory planning, or supply chain experience, Experience in manufacturing, healthcare, pharmaceutical, or regulated environments, Proficiency with ERP systems and procurement platforms, Experience with inventory management and forecasting tools, Ability to manage supplier coordination and purchasing operations, Analytical problem-solving and risk management skills, Ability to collaborate across Manufacturing, Planning, Warehouse, Quality, and Finance teams 📃 Skills: ERP, Procurement, Inventory, Forecasting, Analytics, Automation, SupplyChain, Planning, Reporting, AI 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, the organization focuses on personalized medicine and pharmaceutical manufacturing. POSITION SUMMARY Buyer Planner II drives material availability, inventory optimization, and supply continuity supporting expanding 503A and 503B operations. This role owns purchasing execution, demand alignment, supplier coordination, inventory planning, and operational responsiveness ensuring uninterrupted manufacturing, service reliability, and scalable business growth. Leveraging AI-enabled forecasting, inventory analytics, workflow automation, and procurement insights, the position improves decision-making speed, purchasing accuracy, operational visibility, and supply chain efficiency across regulated environments. RESPONSIBILITIES Procurement Operations - Execute purchasing activities, supplier coordination, purchase order management, and material tracking supporting uninterrupted manufacturing operations and inventory availability. - Utilize AI-enabled forecasting, workflow automation, and procurement analytics tools to improve purchasing accuracy and accelerate transaction processing. - Manage inventory replenishment activities, demand alignment, and planning coordination supporting operational continuity and production schedules. - Apply AI-assisted forecasting, inventory analytics, and digital planning tools to reduce shortages and improve material availability. - Partner with suppliers, warehouse teams, manufacturing operations, and planning stakeholders to maintain supply continuity and resolve material challenges proactively. Operational Excellence - Identify supplier risks, inventory vulnerabilities, and operational disruptions impacting manufacturing continuity, customer service, or procurement performance. - Utilize AI-enabled analytics, predictive insights, and trend monitoring tools to strengthen contingency planning and reduce operational interruptions. - Evaluate procurement workflows, purchasing activities, and operational processes to identify opportunities improving efficiency and scalability. - Apply AI-powered automation, digital procurement systems, and continuous improvement methodologies to reduce inefficiencies and enhance workflow consistency. - Maintain accurate purchasing records, inventory data, supplier documentation, and operational reporting supporting compliance alignment and reliable decision-making. Cross Functional Collaboration - Collaborate with Manufacturing, Planning, Warehouse, Quality, and Finance teams to support operational priorities and procurement responsiveness. - Support production schedules, inventory planning initiatives, and supply chain priorities ensuring timely material availability. - Expand procurement, planning, and operational expertise through training, technology adoption, and process improvement participation. KNOWLEDGE AND SKILLS - Strong understanding of purchasing operations, inventory planning, supplier coordination, procurement workflows, and supply chain processes. - Proficiency using ERP systems, procurement platforms, AI-enabled forecasting tools, inventory analytics technologies, and operational dashboards. - Demonstrated analytical problem-solving capabilities with experience identifying inventory risks and improving purchasing efficiency. - Excellent communication, collaboration, and organizational skills. EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Supply Chain, Operations, Business Administration, Finance, or related discipline preferred. - Minimum 3 years of purchasing, procurement, inventory planning, supply chain, or buyer planner experience preferred. - Experience utilizing ERP systems, procurement platforms, inventory management tools, forecasting technologies, and operational reporting systems strongly preferred. - Familiarity with AI-enabled procurement analytics, workflow automation tools, and digital planning methodologies preferred. - Demonstrated ability to execute with precision, adapt quickly to operational change, and contribute effectively within collaborative teams. EMPLOYEE BENEFITS, HEALTH AND WELLNESS Comprehensive benefits include medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. PHYSICAL REQUIREMENTS The employee is required to communicate effectively, remain in a stationary position for extended periods, frequently use hands and fingers to operate office equipment, and regularly move throughout the office and corporate campus. The role may require standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.

🏢 Summary: Manager, Planning role focused on leading supply chain planning, inventory optimization, and SIOP processes for robotics manufacturing operations. The position involves managing planners and analysts, driving supply chain KPIs, and partnering cross-functionally to support global demand and scalable operational growth. This onsite role includes strategic and tactical planning responsibilities in a fast-paced high-tech manufacturing environment. 🗂️ Requirements: 8+ years of supply chain planning experience in high-tech, robotics, or industrial manufacturing, 2–3+ years in a supervisory or management role, BA/BS in Supply Chain, Operations, Engineering, or related field, Proficiency in IBP/SIOP processes, Experience with MRP/ERP systems, Knowledge of statistical forecasting methods, Advanced data visualization and reporting skills, Ability to work in fast-paced evolving environments, Authorization to work in the United States 📃 Skills: IBP, SIOP, MRP, ERP, Forecasting, Planning, Analytics, Visualization, Inventory, Sourcing, Manufacturing, SupplyChain, APICS, CPIM, CSCP, CPF, ACPF 🏢 Description: About the Role We are looking for a Manager, Planning who is passionate about utilizing robotics to improve our daily lives. Leading a key segment of our Supply Chain team, you will oversee the coordination of team activities including but not limited to the optimization of our material and inventory plans. You will partner closely with Manufacturing, Sourcing, and Inventory Management teams to ensure we have the necessary materials to meet surging global demand for our groundbreaking robots. The ideal candidate is a person with strong analytical skills and the ability to think at both tactical and strategic levels. This leader must be competent at doing individual contributor work as well as leading other individual contributors. As with any technology development company, we need team members who possess the ability to be proactive at anticipating and mitigating supply chain risks. About the Work - Tactical Leadership: Lead the creation, review, and execution of comprehensive supply and inventory replenishment plans for finished goods and raw materials across a 12 to 24 month time horizon. - Team Leadership: Guide and mentor a small team of planners and analysts, ensuring thorough material readiness validation for manufacturing orders and fostering a high-performance culture. - Accountability: Own and report on critical supply chain KPIs, including supply plan forecast accuracy, working capital optimization, customer fill rates, and inbound freight efficiencies. - Inventory & Risk Management: Own and report on inventory health, material gaps, supply chain risks and gaps. Establish inventory strategies using whatever method is appropriate to insulate the business from logistics instability, tariffs, and supplier volatility. - Data & System Governance: Partner with Sourcing to promote supply chain master data integrity particularly for those data elements that are utilized in planning calculations. - SIOP / S&OP Architecture: Serve as a driving force in the preparation and presentation of Sales & Operations, S&OE/SIOP reporting. Facilitate cross-functional alignment between executive stakeholders to synchronize supply with commercial demand. - Lifecycle Management: Partner with Engineering and Sourcing to direct inventory strategies for new product introductions (NPI) and end-of-life (EOL) product phase-outs, minimizing obsolescence exposure. - Process Scaling: Design, formalize, and optimize supply planning workflows and policies to help the company on its journey of maturity into a structured, scalable enterprise. About You - Experience: 8+ years of supply chain planning experience in high-tech, robotics, or industrial manufacturing, with at least 2–3 years in a supervisory or management role. - Education: BA/BS degree in Supply Chain, Operations, Engineering, or a related field required. MBA or Master's in Supply Chain preferred. - Technical Expertise: Deep proficiency in Integrated Business Planning (IBP/SIOP), advanced MRP/ERP systems, and statistical forecasting methods, including their direct financial impacts. - Analytical Power: Advanced data visualization and reporting skills; ability to translate complex supply chain data into high-level strategic insights for executive presentations. - Adaptability: Proven ability to thrive and establish structure in a fast-paced, evolving environment where processes are still being defined. - Certifications: CPF or ACPF certification is highly preferred, or APICS (CPIM/CSCP). - Leadership & Influence: Exceptional interpersonal, negotiation, and facilitation skills. You excel at driving cross-functional alignment across Sales, Finance, Engineering, and Operations to achieve overarching organizational goals. Location This is an onsite position at our Salem office. Compensation and Benefits - Anticipated Base Salary Range: $112,000—$145,000 USD - 401(k) plan with 6% company match - Company stock options - 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees - Benefits eligible from first day of employment - Employee Assistance Program (EAP) - Flexible unlimited PTO and 12 company holidays for exempt employees - Vacation days, paid sick leave, and holidays for non-exempt employees - Catered lunches and on-site refreshments - Generous paid parental leave - Flexible work arrangements - Professional development and tuition reimbursement programs - Relocation assistance for eligible roles - Annual discretionary bonus for eligible roles Applicants must have current authorization to work in the United States.

🏢 Summary: Senior Product Manager role owning a critical product area within a global logistics platform, responsible for defining vision, roadmap, and delivering high-impact features. The position focuses on improving complex workflows for clients and internal operators, using data and analytics to drive prioritization and measurable business outcomes. This is a cross-functional role requiring strong analytical expertise and experience building intuitive solutions in data-dense domains. 🗂️ Requirements: 6+ years of product management or domain-relevant experience, Strong analytical and quantitative skills, Proficiency in SQL, Experience working with complex datasets and building metrics frameworks, Proven track record of shipping intuitive UX in complex, data-dense domains, Experience building user-facing or operator-facing workflow features, Ability to collaborate with engineering, design, sales, and operations teams, Excellent written and verbal communication skills 📃 Skills: SQL, Analytics, Metrics, UX, B2B, Logistics, Workflow, Data 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. You will: - Define and deliver features that improve key workflows for clients or internal operators across Flexport's platform - Own your product area end-to-end, from problem discovery through launch, adoption, and iteration - Partner with Engineering, Design, Sales, Operations, and other cross-functional teams to translate complex logistics workflows into clear, intuitive experiences - Use data to guide prioritization, measure impact, and identify opportunities - Develop analytics frameworks to track product health, user engagement, and business outcomes - Contribute to medium- and long-term product strategy, with opportunities to shape the future of the platform You should have: - 6+ years of product management experience, or other domain-relevant experience - Strong analytical and quantitative skills. You are comfortable working with complex datasets, building metrics frameworks, and using data to make decisions. SQL proficiency required - A track record of shipping intuitive UX in data-dense, complex domains - Experience building user-facing or operator-facing features that simplify multi-step workflows - Ability to collaborate deeply with designers, engineers, and commercial or operations teams - Excellent written and verbal communication skills, especially around tradeoffs and prioritization - Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus The US base salary range for this position (this does not include bonus, equity and benefits): $155,520—$194,400 USD

🏢 Summary: The Operations Program Manager will drive execution of strategic initiatives across a growing multi-unit organization, partnering closely with executive leadership to ensure operational priorities are delivered on time and aligned across departments. The role focuses on cross-functional project management, performance tracking, executive reporting, and scalable process improvement. This position requires a highly organized, analytical leader capable of managing complex initiatives in a fast-paced environment. 🗂️ Requirements: 5+ years of operational leadership, project management, consulting, or business operations experience, Strong project management and organizational skills, Advanced proficiency in spreadsheets, reporting, and data analysis, Ability to manage multiple concurrent projects with competing priorities, Strong written and verbal communication skills, Experience preparing executive-level reports and presentations, Ability to work independently with minimal supervision, Strong attention to detail and follow-through 📃 Skills: Spreadsheets, DataAnalysis, Reporting, Forecasting, KPIs, Dashboards, ProjectManagement, FinancialAnalysis 🏢 Description: Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Position Summary Stress-Free Auto Care is seeking an Operations Program Manager to support the execution of strategic initiatives across our rapidly growing organization. This role serves as a force multiplier for executive leadership, ensuring critical projects are delivered on time, cross-functional teams remain aligned, and operational priorities are executed consistently across the company. The Operations Program Manager will work directly with executive leadership and partner closely with Operations, Customer Experience, Finance, Human Resources, Recruiting, Technology, Marketing, and Corporate Development. This individual will be responsible for driving accountability, managing complex projects, coordinating communication across departments, and ensuring organizational priorities are translated into measurable results. This role is ideal for an exceptionally organized, analytical, and execution-oriented leader who thrives in a fast-paced, high-growth environment. Key Responsibilities Strategic Initiative Management - Lead and coordinate company-wide strategic initiatives from planning through execution. - Develop project plans, timelines, milestones, ownership assignments, and reporting structures. - Ensure critical initiatives remain on schedule and obstacles are identified and resolved quickly. - Maintain visibility into all major organizational priorities and proactively escalate risks. Executive Operations - Support executive leadership in driving organizational priorities and special projects. - Prepare materials, reporting, presentations, and analyses for leadership meetings, board meetings, and strategic planning sessions. - Coordinate follow-up and accountability across leadership teams. - Manage action item tracking and ensure commitments are completed on schedule. Weekly Business Review (WBR) Management - Prepare and distribute Weekly Business Review reporting. - Consolidate operational performance metrics across stores, districts, and regions. - Identify performance trends, opportunities, and risks requiring leadership attention. - Coordinate follow-up actions resulting from WBR discussions. Operational Performance & Accountability - Monitor key operational metrics across the organization. - Identify underperformance and partner with leaders to develop corrective action plans. - Track progress against goals and ensure follow-through on commitments. - Assist in developing scalable systems and processes as the company grows. Corporate Development & Growth Initiatives - Support acquisition, diligence, integration, and store launch activities as needed. - Coordinate cross-functional efforts related to new store openings, conversions, and operational transitions. - Track project milestones and ensure readiness across all involved departments. Process Improvement - Document, improve, and standardize operational processes. - Identify inefficiencies and develop scalable solutions. - Build systems that improve communication, accountability, and execution across the organization. Qualifications Required - 5+ years of operational leadership, project management, consulting, business operations, or related experience. - Exceptional organizational and project management skills. - Strong written and verbal communication abilities. - Ability to manage multiple projects simultaneously with competing priorities. - Advanced proficiency with spreadsheets, reporting, and data analysis. - Strong attention to detail and follow-through. - Ability to work independently with minimal supervision. Preferred - Experience in multi-unit operations, retail, automotive, hospitality, franchising, or other distributed service businesses. - Experience supporting executive leadership teams. - Financial analysis, forecasting, or business planning experience. - M&A, integration, or corporate development exposure. - Experience building operational reporting and KPI dashboards. Characteristics of Success The ideal candidate: - Is relentlessly organized. - Creates clarity in ambiguous situations. - Holds people accountable while maintaining strong relationships. - Follows through on commitments and expects the same from others. - Anticipates problems before they occur. - Communicates clearly and concisely. - Thrives in a fast-moving, entrepreneurial environment. - Focuses on outcomes rather than activity. - Operates with urgency and professionalism. Compensation Base Salary $110,000 – $150,000 annually Annual Performance Bonus Target bonus opportunity of 20% of base salary, based on company performance, strategic initiative completion, and individual performance. Additional Incentive Opportunities Eligible for project-based incentive programs, including acquisition, integration, store launch, and other strategic growth initiatives as assigned. Benefits - Medical, Dental, and Vision Insurance - Paid Time Off - Paid Holidays - Professional Development Opportunities - Executive Mentorship and Leadership Development

🏢 Summary: Staff Software Engineer role focused on architecting and delivering scalable, enterprise-wide systems supporting pharmacy operations, manufacturing, logistics, and regulatory platforms. The position leads cross-domain architecture, integration, and long-term technical strategy while ensuring scalability, reliability, compliance, and interoperability. It combines hands-on full-stack development with technical leadership and mentorship across engineering teams. 🗂️ Requirements: 10+ years software engineering experience, Proven ownership of enterprise architecture across multiple systems or domains, Deep expertise in distributed systems and scalable full-stack design, Strong proficiency in at least one modern programming language (Java, Python, Node.js, C#, or similar), Experience with cloud platforms and containerization, Experience implementing CI/CD and DevOps practices, Strong knowledge of observability, performance optimization, and fault tolerance, Experience designing secure, reliable, and compliant systems, Bachelor’s degree in Computer Science, Engineering, IT, or related field 📃 Skills: Java, Python, Node.js, C#, Cloud, CI/CD, DevOps, Containerization, DistributedSystems, Microservices, Observability, PerformanceOptimization, FaultTolerance, MachineLearning, AI, Architecture 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility serving the functional medicine markets, we are proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength lies in four core values—People, Quality, Service, and Innovation. Guided by these principles, we deliver a uniquely integrated approach to healthcare through vertical supply chain integration, advanced technology, and a relentless pursuit of excellence. From manufacturing to distribution to quality control, our teams work collaboratively to push boundaries, improve patient outcomes, and redefine medication accessibility. At Empower, joining our team means more than starting a new job, it means becoming part of a mission to transform healthcare. We empower our employees to innovate, grow, and make a meaningful impact every day. Here, your ideas are valued, your growth is supported, and your contributions are celebrated. If you thrive in a fast-paced, transformative environment where innovation meets purpose, Empower Pharmacy is the place for you. Let's revolutionize healthcare together.Position Summary: The Staff Software Engineer is a hands-on full-stack technical leader responsible for architecting and delivering scalable systems that support enterprise-wide pharmacy operations, manufacturing workflows, logistics, and regulatory platforms. This role owns cross-domain system design, enterprise integration, architectural standards, and long-term technical direction. The Staff Software Engineer mentors engineers, influences multiple teams, and ensures technical decisions support scalable growth, interoperability, compliance, and long-term business needs. Responsibilities: Architecture, Governance and Enterprise Integration Own end-to-end architecture across multiple systems and domains. Define and enforce enterprise architectural standards and governance practices. Ensure seamless integration across services, platforms, and external systems. Drive long-term system design decisions that balance scalability, cost, compliance, and maintainability. Lead design reviews and guide architectural decisions across teams. System Design, Performance and Reliability Design high-throughput, low-latency systems at enterprise scale. Ensure systems are resilient, fault-tolerant, observable, and maintainable. Lead performance optimization, capacity planning, and reliability improvements. Resolve complex cross-system production issues and drive sustainable corrective actions. Platform and Engineering Enablement Build and evolve shared platform capabilities, including CI/CD, infrastructure patterns, and reusable services. Improve engineering velocity through standardization, automation, and tooling. Partner with infrastructure and security teams to enhance reliability, scalability, and compliance. Operational and Data Systems Translate complex operational workflows into scalable backend and full-stack systems. Ensure auditability, traceability, and compliance within regulated environments. Design data systems that support operational intelligence, reporting, and decision-making. AI and Advanced Capabilities Partner with data teams to integrate machine learning models and advanced analytics into production systems. Enable real-time or near real-time inference capabilities where applicable. Leverage AI tools to improve engineering productivity, code quality, observability, and operational insight. Leadership, Mentorship and Influence Mentor engineers and elevate system design capabilities across teams. Drive engineering quality standards, best practices, and technical excellence. Influence technical direction across teams without direct authority. Support onboarding, coaching, and development of junior and mid-level engineers. Knowledge and Skills: Deep expertise in distributed systems, enterprise architecture, and scalable full-stack application design. Experience designing systems for high scale, reliability, security, interoperability, and integration. Strong proficiency in Java, Python, Node.js, C#, or similar modern programming languages. Experience with cloud platforms, containerization, CI/CD, infrastructure patterns, and modern DevOps practices. Strong understanding of observability, performance optimization, fault tolerance, and system resilience. Ability to translate complex business and operational requirements into sustainable technical solutions. Experience working in regulated or complex enterprise environments preferred. Experience and Qualifications: 10+ years of software engineering experience. Proven experience owning architecture across multiple systems, platforms, or domains. Demonstrated ability to influence technical direction across engineering teams. Experience mentoring engineers and improving engineering practices. Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field required; master's degree preferred. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Full-time ICQA and Continuous Improvement Manager role focused on inventory control, quality assurance, and operational process improvement within fulfillment centers. The position involves leading teams, driving Lean and Six Sigma initiatives, analyzing operational data, and improving inventory accuracy and quality performance. Candidates should have experience in logistics or distribution environments and strong analytical and leadership capabilities. 🗂️ Requirements: Supervisory experience in distribution or manufacturing environments, Experience in Inventory Control and Quality Assurance management, Experience with Lean methodologies, Experience with Six Sigma methodologies, Strong data analysis and time management skills, Ability to manage operations in a 24/7 environment, Excellent verbal and written communication skills in English, Background in logistics, distribution, or similar environments, Ability to analyze KPIs and operational metrics, Experience leading cross-functional improvement initiatives 📃 Skills: ICQA, Lean, SixSigma, SQL, KPIs, SOPs, Analytics, Inventory, Quality, Logistics, Distribution, Manufacturing, Accounting, Finance 🏢 Description: The Opportunity: We are currently seeking individuals for a full-time position in our inaugural fulfillment centers, with a focus on ICQA (Inventory Control and Quality Assurance). As an ICQA and Continuous Improvement Manager, you will play a crucial role in launching and operating our fulfillment centers by ensuring efficient inventory management, maintaining high quality standards, and driving continuous improvement initiatives. As a key member of the team, you will serve as a people leader, responsible for managing a team on the operating floor. Your main objective will be to optimize the ICQA process, utilizing advanced tools, methodologies, and data analytics to ensure accurate inventory tracking, timely inspections, and quality control. You will also drive continuous improvement initiatives to enhance operational efficiency and effectiveness. This senior ICQA and Continuous Improvement Manager position offers a unique opportunity to invest in others and foster a collaborative leadership style. By leveraging the tools, processes, and operations that drive efficient global trade, you will contribute to the overall success of fulfillment center operations through effective inventory control, quality assurance practices, and continuous improvement initiatives. Responsibilities: ICQA Operations and Quality Assurance: - Support safety programs and compliance to ensure a safe work environment for all associates. - Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. - Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. - Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents. - Plan for and identify root causes of inventory deviation through cause and effect analysis. - Participate in and lead network-wide fulfillment and operations-focused quality initiatives. Continuous Improvement: - Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality. - Lead and manage cross-functional continuous improvement projects, collaborating with various department managers. - Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. - Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes. - Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance. Team Management and Development: - Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center. - Drive team performance, employee development, and engagement. - Motivate and mentor team members. What you will need: - Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data. - Proven ability to influence varying levels of seniority within an organization. - Highly dependable and able to manage business functions that can operate 24/7, including holidays. - Resilient problem-solving and multitasking skills in complex environments. - Strong commitment to employee development. - Previous supervisory experience in a distribution or manufacturing environment. - Excellent verbal and written communication skills in the local language and in English. What we're looking for: - Degree in a science or logistics-based discipline with a strong analytics and data focus preferred. - Strong understanding of finance and accounting functions and inventory relationships. - Background in logistics, distribution, or similar environments. - Previous Inventory Control and Quality Assurance management experience. - Experience with Lean and Six Sigma methodologies and techniques. Bonus points for: - Experience working with SQL, creating and running reports. - Bilingual English/Spanish proficiency. Compensation and Benefits: - Base salary range: $64,800—$89,100 USD. - Bonus, equity, medical, dental, and flexible time off benefits included.

🏢 Summary: Full-time ICQA and Continuous Improvement Manager role focused on inventory control, quality assurance, and operational process improvement within fulfillment centers. The position involves leading teams, driving Lean and Six Sigma initiatives, analyzing operational data, and improving inventory accuracy and quality processes. Candidates should have experience in logistics or distribution environments with strong analytical and leadership capabilities. 🗂️ Requirements: Supervisory experience in distribution or manufacturing environments, Experience in Inventory Control and Quality Assurance management, Knowledge of Lean and Six Sigma methodologies, Strong analytical and data management skills, Ability to manage operations in a 24/7 environment, Excellent verbal and written communication skills in English, Experience in logistics, distribution, or similar environments, Ability to lead teams and drive employee development 📃 Skills: ICQA, Lean, SixSigma, SQL, Analytics, KPIs, SOPs, Inventory, Quality, Logistics, Distribution, Manufacturing, Accounting, Finance 🏢 Description: The Opportunity: We are currently seeking individuals for a full-time position in our inaugural fulfillment centers, with a focus on ICQA (Inventory Control and Quality Assurance). As an ICQA and Continuous Improvement Manager, you will play a crucial role in launching and operating our fulfillment centers by ensuring efficient inventory management, maintaining high quality standards, and driving continuous improvement initiatives. As a key member of the team, you will serve as a people leader, responsible for managing a team on the operating floor. Your main objective will be to optimize the ICQA process, utilizing advanced tools, methodologies, and data analytics to ensure accurate inventory tracking, timely inspections, and quality control. You will also drive continuous improvement initiatives to enhance operational efficiency and effectiveness. This senior ICQA and Continuous Improvement Manager position offers a unique opportunity to invest in others and foster a collaborative leadership style. By leveraging the tools, processes, and operations that drive efficient global trade, you will contribute to the overall success of fulfillment operations and shape the future of logistics with a focus on ICQA and continuous improvement. Responsibilities: ICQA Operations and Quality Assurance: - Support safety programs and compliance to ensure a safe work environment for all associates. - Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. - Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. - Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents. - Plan for and identify root causes of inventory deviation through cause and effect analysis. - Participate in and lead network-wide fulfillment and operations-focused quality initiatives. Continuous Improvement: - Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality. - Lead and manage cross-functional continuous improvement projects, collaborating with various department managers. - Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. - Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes. - Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance. Team Management and Development: - Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center. - Drive team performance, employee development, and engagement. - Motivate and mentor team members. What you will need: - Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data. - Proven ability to influence varying levels of seniority within an organization. - Ability to manage business functions that can operate 24/7, including holidays. - Resilient problem-solving and multitasking skills in complex and ambiguous environments. - Strong commitment to employee development and team leadership. - Previous supervisory experience in a distribution or manufacturing environment. - Excellent verbal and written communication skills in the local language and English. What we're looking for: - Degree in a science or logistics-based discipline with strong analytical and data orientation preferred. - Strong understanding of finance and accounting functions related to inventory. - Background in logistics, distribution, or similar environments. - Previous Inventory Control and Quality Assurance Management experience. - Experience with Lean and Six Sigma methodologies and techniques. Bonus points for: - Experience working with SQL, creating and running reports. - Bilingual English/Spanish proficiency. Benefits: - Bonus opportunities. - Equity offerings. - Medical benefits. - Dental benefits. - Flexible time off. - Base salary range: $64,800—$89,100 USD.

🏢 Summary: Full-time ICQA and Continuous Improvement Manager role focused on inventory control, quality assurance, and operational process improvement within fulfillment centers. The position involves leading teams, optimizing inventory accuracy, implementing Lean and Six Sigma methodologies, and driving continuous improvement initiatives using data analysis and operational metrics. Candidates with logistics or distribution experience, ICQA management expertise, and strong analytical capabilities are preferred. 🗂️ Requirements: Previous supervisory experience in distribution or manufacturing, Experience in Inventory Control and Quality Assurance management, Experience with Lean methodologies, Experience with Six Sigma methodologies, Strong data analysis and KPI tracking skills, Ability to manage inventory control and quality assurance processes, Excellent verbal and written communication skills in English, Ability to work in complex and fast-paced environments, Time management and organizational skills, Experience leading teams and cross-functional projects 📃 Skills: ICQA, Lean, SixSigma, SQL, Analytics, KPIs, SOPs, Inventory, Quality, Logistics, Accounting, Finance, Reporting 🏢 Description: The Opportunity: We are currently seeking individuals for a full-time position in our inaugural fulfillment centers, with a focus on ICQA (Inventory Control and Quality Assurance). As an ICQA and Continuous Improvement Manager, you will play a crucial role in launching and operating our fulfillment centers by ensuring efficient inventory management, maintaining high quality standards, and driving continuous improvement initiatives. As a key member of the team, you will serve as a people leader, responsible for managing a team on the operating floor. Your main objective will be to optimize the ICQA process, utilizing advanced tools, methodologies, and data analytics to ensure accurate inventory tracking, timely inspections, and quality control. You will also drive continuous improvement initiatives to enhance operational efficiency and effectiveness. This senior ICQA and Continuous Improvement Manager position offers a unique opportunity to invest in others and foster a collaborative leadership style. By leveraging the tools, processes, and operations that drive the mission to make global trade easy for everyone, you will contribute to the overall success of the company and shape the future of logistics with a focus on ICQA and continuous improvement. We are actively seeking high-potential candidates who are eager to embrace the challenge of ICQA management, drive process improvements, and contribute to a dynamic and innovative organization. Responsibilities: ICQA Operations and Quality Assurance: - Support safety programs and compliance to ensure a safe work environment for all associates. - Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. - Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. - Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents. - Plan for and identify root causes of inventory deviation through cause and effect analysis. - Participate in and lead network-wide fulfillment and operations-focused quality initiatives. Continuous Improvement: - Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality. - Lead and manage cross-functional continuous improvement projects, collaborating with various department managers. - Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. - Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes. - Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance. Team Management and Development: - Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center. - Drive team performance, employee development, and engagement. - Motivate and mentor team members. What you will need: - Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data. - Proven ability to influence varying levels of seniority within an organization. - Highly dependable and able to manage business functions that can operate 24/7, including holidays. - Resilient, focused problem solver and self-starter, with the ability to multitask and prioritize in a complex and occasionally ambiguous environment. - Strong commitment to employee development, as well as dedication, motivation, and intelligence. - Previous supervisory experience in a distribution or manufacturing environment. - Excellent verbal and written communication skills in the local language and in English. What we're looking for: - Degree in a science or logistics-based discipline, with a strong bias towards analytics and data. - Strong understanding of finance and accounting functions, with a grasp of how inventory and accounts relate to each other. - Background in a logistics, distribution, or similar environment. - Previous Inventory Control and Quality Assurance Management experience. - Experience with Lean and Six Sigma methodologies and techniques. Bonus points for: - Experience working with SQL, creating and running reports. - Bilingual (English/Spanish) proficiency. Compensation: The US base salary range for this position is $64,800—$89,100 USD, excluding bonus, equity, and benefits.