Senior Product Manager, Client Experience

🏢 Summary: Senior Product Manager role owning a critical part of a global logistics platform, defining product vision and roadmap, and delivering data-driven features that improve complex workflows for clients and operators. The position focuses on shipping intuitive, user-facing solutions in a data-dense environment while partnering cross-functionally with engineering, design, sales, and operations. It requires strong analytical capabilities and SQL proficiency to drive measurable business outcomes at scale. 🗂️ Requirements: 6+ years of product management or domain-relevant experience, Strong analytical and quantitative skills, Proficiency in SQL, Experience working with complex datasets and building metrics frameworks, Proven track record of shipping intuitive UX in data-dense, complex domains, Experience building user-facing or operator-facing workflow features, Ability to collaborate with engineering, design, sales, and operations teams, Excellent written and verbal communication skills 📃 Skills: SQL, Analytics, ProductManagement, UX, DataAnalysis, Metrics, B2B, Logistics, SupplyChain, WorkflowSoftware 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. You will: - Define and deliver features that improve key workflows for clients or internal operators across Flexport's platform - Own your product area end-to-end, from problem discovery through launch, adoption, and iteration - Partner with Engineering, Design, Sales, Operations, and other cross-functional teams to translate complex logistics workflows into clear, intuitive experiences - Use data to guide prioritization, measure impact, and identify opportunities - Develop analytics frameworks to track product health, user engagement, and business outcomes - Contribute to medium- and long-term product strategy, with opportunities to shape the future of the platform You should have: - 6+ years of product management experience, or other domain-relevant experience - Strong analytical and quantitative skills. You are comfortable working with complex datasets, building metrics frameworks, and using data to make decisions. SQL proficiency required - A track record of shipping intuitive UX in data-dense, complex domains - Experience building user-facing or operator-facing features that simplify multi-step workflows - Ability to collaborate deeply with designers, engineers, and commercial or operations teams - Excellent written and verbal communication skills, especially around tradeoffs and prioritization - Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus Benefits: The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $155,520—$194,400 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

🏢 Summary: Global Operations Associate role focused on managing end-to-end international freight shipments across ocean and air logistics while ensuring high-quality customer experience and operational performance. The position involves coordinating with logistics partners, handling imports and exports, supporting client operations, and driving process efficiency in a fast-paced supply chain environment. 🗂️ Requirements: 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting, Bachelor's Degree preferred, Ability to adapt to new technology, Experience working in a fast-paced environment, Effective time management, Attention to detail, Strong verbal and written communication skills, Client-facing communication skills, Teamwork and relationship-building skills, Problem-solving capabilities, Fluent in English, Compliance-focused mindset 📃 Skills: Logistics, SupplyChain, FreightForwarding, Ocean, Air, Imports, Exports, Intermodal, Drayage, Warehousing, Transloading, Trucking, KPIs, SLAs, SOP, English 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our customer's supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer's supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future team members to become founding team members in new markets, relocate internationally, and help expand the company's presence around the world. You will: - Be the front line to ensure the highest standard of quality: shipments move on-time and exceptions are handled appropriately - Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery - Follow standard operating procedures (SOP) - Own the client experience by solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed Your team will: - Coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team - Execute the end-to-end movement of freight shipments within a regional network including imports and exports and intermodal movements - Assist shipments managed by partners as partner autonomy is expanded - Quote and invoice client shipments with responsibility to their P&L - Participate in QBR and MBR presentation preparation and hold client operational calls when necessary You should have: - 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus) - Bachelor's Degree preferred - Ability to adapt to new technology and thrive in a fast-paced environment - Effective time management and prioritization skills - Attention to detail - Ability to effectively seek and receive feedback - Strong verbal and written communication skills in client-facing interactions - Teamwork and relationship-building skills - Orientation toward best practices and standardization - Problem-solving capabilities - Fluency in English - Compliance-first attitude for operating in a heavily regulated industry Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, data privacy regulations including GDPR and CCPA may regulate the way applicant data is managed. By submitting an application, candidates agree to the use and processing of their data as required.

🏢 Summary: Senior Payroll Associate role focused on managing end-to-end North American payroll operations, including US and Canadian hourly employees, while ensuring compliance and payroll accuracy. The position involves collaborating with People, Finance, and external vendors to resolve payroll issues, improve processes, and support employees. The offer includes professional growth opportunities, competitive benefits, and a collaborative work environment. 🗂️ Requirements: 5+ years of payroll operations experience, Experience with US payroll processing, Experience with Canadian payroll processing, Experience managing hourly employee payroll, Knowledge of federal payroll tax regulations, Knowledge of state payroll tax regulations, Knowledge of provincial payroll tax regulations, Experience with payroll compliance and statutory deductions, Experience with payroll systems, Experience with HRIS platforms, High attention to detail, Ability to work in high-volume environments 📃 Skills: Payroll, Workday, ADP, HRIS, Compliance, Tax, Finance 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Join Flexport's People team as a Sr Payroll Associate and play a critical role in ensuring our employees are paid accurately and on time. You will be instrumental in managing North America payroll operations, with a specific focus on our hourly employee population and Canadian payroll intricacies. Working closely with our People, Finance, and external partners, you'll tackle complex payroll scenarios, drive process improvements, and contribute to a seamless employee experience. This is an exciting opportunity for a meticulous and proactive professional to impact our growing global workforce and uphold our commitment to operational excellence and compliance. You will: - Manage end-to-end payroll processing for Flexport's North American workforce, including both US and Canadian hourly employees, ensuring accuracy and timeliness. - Oversee payroll compliance, including tax filings, garnishments, and statutory deductions, adhering to all federal, state, provincial, and local regulations. - Collaborate cross-functionally with the People team, Finance, and external payroll vendors to resolve discrepancies and streamline payroll-related workflows. - Identify and implement process improvements and system enhancements to optimize payroll operations and enhance efficiency. - Provide exceptional support to employees regarding payroll inquiries, ensuring clear and timely communication. You should have: - 5+ years of dedicated experience managing payroll operations for a growing organization. - Proven expertise in North American payroll, with significant experience in both US and Canadian payroll processing, including hourly employee payroll. - In-depth knowledge of federal, state, provincial, and local payroll tax regulations and compliance requirements. - Experience with major payroll systems (e.g., Workday, ADP) and HRIS platforms. - Exceptional attention to detail and a commitment to accuracy in a high-volume environment. - A 'compliance first' attitude to keep regulators satisfied in a heavily regulated industry. You will get: - The chance to make a direct impact on the lives of employees, enabling them to power global trade. - Opportunities for professional growth and development within a dynamic and expanding People team. - A collaborative and supportive work environment where your expertise is valued. - Competitive compensation, comprehensive benefits, and a culture that prioritizes work-life balance. Commitment to Equal Opportunity All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, applicable privacy regulations may govern the way applicant data is managed. By submitting your application, you are agreeing to the use and processing of your data as required. Please see the Privacy Notice for additional information.

🏢 Summary: The role focuses on driving revenue growth by acquiring and expanding clients for tech-enabled end-to-end supply chain and fulfillment solutions. The Account Executive manages the full sales cycle, builds long-term client relationships, and collaborates cross-functionally to deliver tailored global logistics solutions. This position combines consultative selling, supply chain expertise, and customer onboarding leadership. 🗂️ Requirements: 5+ years of experience in freight forwarding, logistics, or supply chain industries, At least 2 years of full-cycle, quota-carrying sales experience, Experience with end-to-end supply chain solutions and fulfillment, Ability to run a structured sales process, Proven ability to build and maintain long-term commercial relationships, Experience prospecting and closing net-new business, Ability to collaborate with cross-functional teams (Operations, Ocean, Air, Trucking, Customs), Excellent communication and organizational skills 📃 Skills: Logistics, SupplyChain, FreightForwarding, Fulfillment, Prospecting, Sales, Negotiation, CustomerOnboarding, CrossSelling, Upselling 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The Opportunity: We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you'll focus on building up Flexport's brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer's growth strategy with their Flexport Operations Team, traveling with a prospective client to tour a Flexport warehouse, or sharing best practices with the broader sales team. You will: - Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to overall revenue goals - Uncover and connect with ideal clients through self-prospecting and collaboration with the SDR team - Consult with new clients to understand their supply chain needs - Create value-add solutions, demonstrating capabilities through remote and in-person meetings - Lead Monthly and Quarterly Business Meetings with existing clients to plan upcoming business - Navigate, bundle, and sell the suite of products across the supply chain and shipment lifecycle - Work closely with internal teams (Operations, Ocean, Air, Trucking, Customs, etc.) to drive best-in-class customer experience - Lead the customer onboarding process by leveraging internal resources and teams You should have: - 5+ years of experience in freight forwarding, logistics, or supply chain industries - At least 2 years’ experience in a full cycle (prospecting to closing), quota carrying sales role - Demonstrated ability to run a structured sales process - Proven success building and maintaining long term commercial relationships - Excellent communication, interpersonal, and organizational skills - Ability to learn quickly and strong work ethic Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, applicable regulations may govern the way candidate data is managed. By submitting your application, you agree to the use and processing of your data as required. Please refer to the Privacy Notice for additional information.

🏢 Summary: Global Operations Specialist role focused on managing ocean and air freight shipment lifecycles, ensuring data accuracy, coordinating with transportation partners, and supporting global supply chain operations in a fast-paced environment. The position involves cross-functional communication, KPI/SLA compliance, and operational problem-solving using data and standard procedures. Ideal for candidates with strong communication, attention to detail, and spreadsheet proficiency. 🗂️ Requirements: Bachelor's degree, Associate's degree, or 1+ year relevant experience, Strong written and verbal communication skills, Attention to detail in a fast-paced environment, Proficiency with Google Suite or Microsoft Suite, Fluency in English, Ability to follow SOPs, KPIs, and SLAs, Compliance-focused mindset, Team-oriented approach 📃 Skills: Excel, Sheets, Google, Microsoft, KPIs, SLAs, SOPs, Logistics, Operations, Freight 🏢 Description: Global Operations Specialist Help our customers improve their global supply chains The Opportunity: At Flexport, we know global trade can move the human race forward. That's why it's our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success. Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what's best for them to find a solution. That's why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future team members to become founding team members in new markets, relocate internationally, and help expand presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer unmatched growth and adventure. You will: - Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. - Maintain communications with transportation and warehousing partners to facilitate the progress of shipments in transit. - Work and communicate cross-functionally. - Be part of frontline groups ensuring shipments move on time and exceptions are handled appropriately. - Use metrics to spot opportunities to improve and deliver great performance in your role. - Own the data quality of client information by validating booked shipments, tracking shipment status, and validating shipment schedules. - Consistently follow Standard Operating Procedures (SOPs) to ensure work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals. You should have: - Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. - Team-centric mindset. - Strong written and verbal communication skills. - Strong attention to detail in a high-energy, fast-paced environment. - Proficiency in Google Suite/Microsoft Suite (Sheets/Excel). - Fluency in English, both written and verbal. - A compliance-first attitude in a heavily regulated industry. Benefits: - Bonus eligibility - Equity package - Medical benefits - Dental benefits - Flexible time off The US base salary range for this position: - $25.96 USD hourly base salary Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of protected characteristics under applicable law. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, data privacy regulations such as GDPR and CCPA may regulate the way applicant data is managed. By submitting an application, candidates agree to the use and processing of their data as required.

🏢 Summary: Sales role focused on building and growing a book of business by selling end-to-end, tech-enabled supply chain and fulfillment solutions. The position involves full-cycle sales activities, client discovery, solution consulting, and cross-functional collaboration to deliver global logistics services. Ideal for experienced logistics professionals with a strong track record in quota-carrying roles and structured sales processes. 🗂️ Requirements: 5+ years experience in freight forwarding, logistics, or supply chain, 2+ years experience in full-cycle, quota-carrying sales role, Experience building and maintaining long-term commercial relationships, Ability to run a structured sales process, Experience consulting clients on supply chain solutions, Strong communication and organizational skills, Ability to collaborate with cross-functional teams 📃 Skills: Logistics, Freight, SupplyChain, Sales, Prospecting, Negotiation, CRM, Forecasting 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it. We are shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Companies of all sizes use Flexport technology to move merchandise across 112 countries each year. The Opportunity: We are seeking Account Executives with experience in end-to-end supply chain solutions and fulfillment to build and maintain a healthy book of business. You will focus on building the brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. Responsibilities include leading discovery calls, project managing global supply chain complexities, reviewing growth strategies with operations teams, traveling to client sites and warehouses, and collaborating with the sales team. You will: - Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers - Prospect independently and collaborate with the SDR team to identify ideal clients - Consult with clients to understand their supply chain needs - Create value-driven solutions and demonstrate capabilities in remote and in-person meetings - Lead Monthly and Quarterly Business Meetings with existing clients - Navigate and sell the suite of products across the supply chain lifecycle - Collaborate with internal teams (Operations, Ocean, Air, Trucking, Customs) to deliver best-in-class customer experience - Lead the customer onboarding process leveraging internal resources You should have: - 5+ years of experience in freight forwarding, logistics, or supply chain industries - At least 2 years of experience in a full-cycle, quota-carrying sales role - Demonstrated ability to run a structured sales process - Proven success building and maintaining long-term commercial relationships - Excellent communication, interpersonal, and organizational skills - Ability to learn quickly with a strong work ethic and drive to grow as a top sales executive Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of legally protected characteristics. Global Data Privacy Notice for Job Candidates and Applicants: By submitting your application, you agree to the use and processing of your data as required by applicable regulations. Please refer to the Privacy Notice for additional information.

🏢 Summary: Account Executive role focused on building and growing a book of business by selling tech-enabled freight forwarding and end-to-end supply chain solutions. The position involves full-cycle sales, client consulting, and cross-functional collaboration to deliver logistics and fulfillment services. Compensation includes a competitive base salary with uncapped commission and equity. 🗂️ Requirements: 5+ years experience in freight forwarding, logistics, or supply chain, 2+ years experience in full-cycle, quota-carrying sales, Experience prospecting, closing, and managing customer relationships, Ability to run a structured sales process, Ability to collaborate with cross-functional supply chain teams, Strong communication and organizational skills 📃 Skills: Sales, Prospecting, Negotiation, Logistics, Freight, SupplyChain, CRM, Forecasting, AccountManagement 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it. We are shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Companies of all sizes use Flexport technology to move more than $19B of merchandise across 112 countries a year. Build and grow with us! Join Flexport as an Account Executive. Compensation: Base salary: $91,000–115,000; OTE: $182,000–230,000 with uncapped accelerators, equity grants, and competitive benefits. The Opportunity: We are seeking an Account Executive with experience in freight and end-to-end supply chain solutions to build and maintain a healthy book of business. You will focus on growing Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. Responsibilities include leading discovery calls, managing global supply chain complexities, collaborating with operations teams, traveling to meet clients, and contributing to peer learning sessions. This role features a 50/50 compensation model (base + uncapped bonus). You will: - Build your book of business by closing net-new customers and cross-selling or upselling existing customers - Prospect independently and collaborate with the SDR team - Consult with clients to understand their supply chain needs - Present value-driven solutions through remote and in-person meetings - Lead monthly and quarterly business meetings with clients - Sell Flexport’s suite of products across the supply chain lifecycle - Collaborate with internal teams (Operations, Ocean, Air, Trucking, Customs) - Lead the customer onboarding process You should have: - 5+ years of experience in freight forwarding, logistics, or supply chain - At least 2 years in a full-cycle, quota-carrying sales role - Demonstrated ability to run a structured sales process - Proven success building long-term commercial relationships - Excellent communication, interpersonal, and organizational skills - Ability to learn quickly and strong drive to succeed The base salary range for this position is $90,000–$115,000 USD, plus bonus, equity, and comprehensive benefits. Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of legally protected characteristics. Global Data Privacy Notice for Job Candidates and Applicants: By submitting your application, you agree to the processing of your data as required by applicable regulations. Please refer to the company’s Privacy Notice for more information.

🏢 Summary: Account Executive role focused on building and growing a book of business by selling tech-enabled freight forwarding and end-to-end supply chain solutions. The position involves full-cycle sales, client consulting, and cross-functional collaboration to deliver customized logistics solutions. It offers a competitive base salary with uncapped commission and equity opportunities. 🗂️ Requirements: 5+ years in freight forwarding, logistics, or supply chain industries, 2+ years in full-cycle, quota-carrying sales role, Experience prospecting and closing net-new business, Ability to run structured sales process, Proven track record building long-term commercial relationships, Experience consulting clients on supply chain solutions, Ability to collaborate with cross-functional operational teams 📃 Skills: Sales, Prospecting, Logistics, Freight, SupplyChain, CRM, Forecasting, Negotiation, Onboarding, SaaS 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it. Companies of all sizes use Flexport technology to move merchandise across 112 countries each year. Join Flexport as an Account Executive Compensation: Base salary: $91,000–$115,000 OTE: $182,000–$230,000 with uncapped accelerators Equity grants and competitive benefits The Opportunity: We are seeking an Account Executive with experience in freight, end-to-end supply chain solutions, and fulfillment to build and maintain a healthy book of business. You will focus on building Flexport's brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. Responsibilities include leading discovery calls, managing global supply chain complexities, collaborating with operations teams, traveling to meet prospective clients, and participating in peer learning sessions. The role follows a 50/50 compensation model (base + uncapped bonus). Responsibilities: - Build a book of business by closing net-new customers and cross-selling or upselling existing customers - Prospect through self-generated efforts and collaboration with SDRs - Consult with clients to understand supply chain needs - Create value-driven solutions and present capabilities in remote and in-person meetings - Lead Monthly and Quarterly Business Meetings with clients - Navigate and sell across the supply chain and shipment lifecycle - Collaborate with internal teams (Operations, Ocean, Air, Trucking, Customs) - Lead customer onboarding leveraging internal resources Requirements: - 5+ years of experience in freight forwarding, logistics, or supply chain industries - At least 2 years of experience in a full-cycle, quota-carrying sales role - Demonstrated ability to run a structured sales process - Proven success building and maintaining long-term commercial relationships - Excellent communication, interpersonal, and organizational skills - Ability to work in virtual and face-to-face environments - Strong work ethic and desire to grow as a top-performing sales executive Compensation Details: The US base salary range for this position is $91,000—$115,000 USD. Total rewards include bonus, equity, and comprehensive benefits such as medical, dental, and flexible time off.

🏢 Summary: The role focuses on driving new business and expanding existing accounts by selling end-to-end, tech-enabled supply chain and fulfillment solutions. The Account Executive manages the full sales cycle, from prospecting and discovery to onboarding, while collaborating with internal logistics and operations teams. This position targets candidates with experience in freight forwarding, supply chain technology, or sales who can build strong commercial relationships and deliver tailored supply chain solutions. 🗂️ Requirements: 2+ years experience in freight forwarding, supply chain technology or sales, Experience with end-to-end supply chain solutions, Proven ability to build and maintain commercial relationships, Ability to manage full sales cycle from prospecting to onboarding, Experience collaborating with cross-functional logistics and operations teams, Strong organizational and communication skills in virtual and in-person environments 📃 Skills: Sales, Prospecting, Negotiation, SupplyChain, FreightForwarding, Logistics, CRM, CrossSelling, Upselling, Onboarding 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it. We are shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Companies of all sizes use Flexport technology to move merchandise across 112 countries each year. The opportunity: We are seeking an Account Executive with experience in end to end supply chain solutions to build and maintain a healthy book of business. You'll be part of a high-performing team focused on building Flexport's brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. Daily activities may include leading discovery calls, project managing global supply chain complexities, reviewing growth strategies with Operations teams, traveling to tour warehouses with clients, and sharing best practices with the sales team. You will: - Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to revenue goals - Uncover and connect with ideal clients through self-prospecting and collaboration with the SDR team - Consult with new clients to understand their supply chain needs - Create value-add solutions and demonstrate capabilities through remote and in-person meetings - Navigate, bundle, and sell the suite of products across the supply chain and shipment lifecycle - Lead Monthly and Quarterly Business Meetings with existing clients to improve supply chain processes - Work closely with internal teams (Operations, Ocean, Air, Trucking, Customs, etc.) to deliver a best-in-class customer experience - Lead the customer onboarding process by leveraging internal resources and teams You should have: - 2+ years of experience in freight forwarding, supply chain technology or sales - Demonstrated ability to drive business forward - Proven success building or maintaining commercial relationships - Excellent communication, interpersonal, and organizational skills - Ability to learn quickly and grow as a top-performing sales executive Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of legally protected characteristics. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, data protection regulations may apply to the processing of applicant data.

🏢 Summary: Senior Portfolio Manager role leading the full lifecycle management of a North American commercial lending portfolio within Flexport Capital. Responsible for revenue growth, credit health, retention, collections, and executive-level client relationships while building scalable systems and playbooks. Partners cross-functionally with Credit, Product, and Legal to drive strategic portfolio performance and expansion. 🗂️ Requirements: 7+ years in commercial finance, fintech lending, specialty finance, or related field, Minimum 2 years of team management experience, Experience managing complex, multi-product lending portfolios, Strong knowledge of working capital structures and credit management, Experience with covenant compliance, lien priority, and UCC filings, Ability to lead collections and workout processes, Proven track record of revenue growth through upsell and cross-sell, Proficiency in Salesforce and data analytics tools, Ability to design dashboards and reporting frameworks 📃 Skills: Salesforce, Claude, UCC, Lending, Finance, Analytics, Dashboards, Reporting, Credit, Collections 🏢 Description: The Opportunity: Flexport Capital is Flexport's financing arm, offering inventory financing, asset-based lending, term loans, and working capital products to Flexport clients. As Flexport Capital's Portfolio Manager, you will own the full lifecycle of the Capital customer base. You will grow exposures as businesses grow, and right size when they do not, and you will be responsible for strategic retention and collections when necessary. You will lead a team of Account Managers to do this at scale. This is a senior commercial leadership role. You will set the strategy for how Flexport Capital manages and grows its installed base, build the systems and playbooks that drive consistent performance across your team, and serve as the primary executive relationship owner for the portfolio's most complex and highest-value accounts. You will partner closely with Credit, Product, Legal, and senior leadership to shape how Flexport Capital evolves as a business. You Will Ownership of North American Flexport Capital clients - Consistently connect with the Flexport Capital clients' C-Suite and serve as customers' internal Flexport advocate, drive revenue growth for their current Capital products, identify at-risk accounts, and conduct quarterly business reviews. Maximize revenue per customer by identifying opportunities for credit line increases, utilization improvement, and cross-sell into additional Capital products, such as term loans and asset based lines of credit. Use Flexport's supply chain data as a commercial advantage - shipment patterns, volume spikes, transit times, and commercial invoice data tell a story about when customers need capital. You'll turn those signals into timely, targeted actions to drive sustainable growth. Serve as the frontline commercial intelligence for the credit and risk team. Regularly review financial health, repayment behavior, shipment data, and market conditions across the portfolio. Flag early warning signals and partner with credit to drive appropriate actions. Build trusted, senior-level relationships with CFOs, Finance Directors, Founders and CEOs at customer organizations, positioning Flexport Capital as a strategic working capital partner. Collaborate cross-functionally with other Flexport teams to identify room for growth and develop bundled freight-capital propositions, and align on account strategy. Contribute to the team's growth playbook - surface insights from your client conversations that inform product, pricing, and go-to-market decisions. You Should Have Experience. 7+ years of experience in commercial finance, fintech lending, specialty finance, or a related field, with at least 2 years managing a team. Portfolio Ownership. Demonstrated ability to manage a complex, multi-product lending portfolio with hard accountability for revenue, retention, and credit health outcomes. Financial & Credit Acumen. Fluency in working capital structures, covenant compliance, lien priority, UCC filings, collections, and workout mechanics. You will be expected to lead enforcement conversations, make judgment calls on distressed accounts, and partner as a peer with Credit and Legal. Commercial Drive. Strong commercial instincts with a track record of driving upsell, cross-sell, and expansion revenue within an existing customer base. Communication & Presence. Excellent communication and executive presence — ability to build trusted senior relationships with CFOs and CEOs and navigate complex conversations. Operational Rigor. Proven ability to build systems and playbooks from scratch, drive adoption across a team, and iterate quickly based on results. Data & Tools. Proficiency in Salesforce, Claude, and other data tools, with the ability to design dashboards and reporting frameworks that give a real-time view of portfolio health and team performance. The US base salary range for this position (this does not include bonus, equity and benefits): $120,000—$150,000 USD.