Senior Product Manager, Client Experience

🏢 Summary: Lead supply-chain readiness for interconnect components supporting large-scale data-center hardware launches. The role aligns component roadmaps with product timelines, assesses BOM risks, drives multi-sourcing and alternate-component qualification, and reports mitigation progress. 🗂️ Requirements: Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Supply Chain, or related field, 8+ years of CSP, hardware, or supply chain experience, Experience explaining complex technical concepts to business and technical audiences, Experience analyzing component-level risks or bills of materials, Experience with cables, connectors, and sockets 📃 Skills: BOM, Cables, Connectors, Sockets, NPI, NUDD 🏢 Description: Description At Amazon Web Services (AWS), we design, build, and operate the global infrastructure that powers the cloud. Our team manages one of the most complex supply chains in the world to support large-scale data center hardware deployments. We are seeking a Supply Chain Product Manager to ensure Interconnect components are ready to support new hardware launches. This role focuses on aligning component readiness with product timelines, identifying and mitigating supply risks, and enabling scalable, resilient component selection. Key job responsibilities Product Roadmap Alignment Partner with hardware engineering teams to ensure component readiness aligns with product development timelines. Track component level readiness across development phases (prototype to production) and identify gaps early. Drive alignment on mitigation plans to support successful product launches at scale. Early Design Influence Engage with engineering teams early in the concept or design phase for component selection decisions. Provide input on supply resilience, scalability, and qualification timelines. Help ensure designs are optimized for multi-sourcing and long-term supply continuity. BOM Risk Assessment & Mitigation (NPI to MP) including New, Unique, Difficult and Different (NUDD) Analyze bill of materials (BOM) to identify supply risks, including single/sole sourcing, supplier capacity constraints, manufacturing and technology dependencies, and lifecycle and end-of-life exposure. Work cross-functionally to drive mitigation plans and track progress to closure. Alternative Sourcing Owner of identifying high risk components, driving multiple source selection from cradle to grave in NUDD process. Partner with engineering and quality teams to enable early qualification of alternate components. Ensure alternative solutions are ready ahead of key development milestones. Resolve issues impacting product readiness. Risk Visibility & Reporting Develop clear visibility into component-level risks and mitigation status. Communicate updates on key risks and escalation items to stakeholders. Basic Qualifications Experience explaining complex technical concepts to various business and technical audiences Bachelor’s degree in Electrical Engineering, Mechanical engineering, Supply Chain, or related field 8+ years of experience in CSP, hardware, or supply chain roles Experience analyzing component level risks or bill of materials (BOM) Experience with cables, connector and sockets. Preferred Qualifications Experience supporting new product introduction (NPI) in server, data center, or electronics hardware Strong technical problem-solving skill Strong analytical and cross-functional collaboration skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Cupertino - 162,700.00 - 220,200.00 USD annually USA, TX, Austin - 147,900.00 - 200,100.00 USD annually USA, WA, Seattle - 147,900.00 - 200,100.00 USD annually Company - Amazon Data Services, Inc. Job ID: A10485128