New offer - be the first one to apply!

July 14, 2026

Intake Specialist

Junior • On-site

Boston, MA

Altman Nussbaum Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Boston with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment.

At Altman Nussbaum Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission.

What We Value

  • Client Commitment
  • Integrity
  • A Will to Win
  • Teamwork
  • Personal Accountability
  • Passion

We are looking for a friendly, organized, and detail-oriented Intake Specialist to join the team. In this role, you will be the first point of contact for potential clients, gathering important information and ensuring cases are properly evaluated and directed to the legal team.

This is a 100% onsite position in Newton, Massachusetts.

What You'll Do

  • Answer incoming calls and respond to online inquiries from potential clients seeking legal assistance
  • Gather key details about accidents and injuries while guiding clients through the initial intake process
  • Accurately enter client information and case details into the firm's case management system
  • Work closely with attorneys and staff to ensure cases are reviewed and routed efficiently
  • Provide compassionate and professional communication to clients during stressful situations

What You Need

  • Strong communication and customer service skills
  • Excellent organization and attention to detail
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfort speaking with clients over the phone and gathering sensitive information
  • Experience in intake, customer service, call centers, or legal environments is preferred but not required
  • Ability to work onsite in the Boston office

What You Get

  • Full-time position with opportunities to grow within a respected personal injury law firm
  • Supportive and collaborative team environment

Apply today and join a dedicated team helping clients get the legal support they need.

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