Commercial Training Lead

🏢 Summary: Evergreen opportunity for Account Manager and Senior Account Manager roles focused on driving profitable growth through new business development and strategic account management in engineered materials distribution. The role combines consultative selling, technical product guidance, and cross-functional collaboration, with significant travel and autonomous work. Ideal for experienced sales professionals with strong technical aptitude and CRM proficiency. 🗂️ Requirements: High school diploma or GED, Bachelor’s degree in Plastics or Polymer Engineering, Business, Chemistry, or related field (preferred), 5+ years of sales experience in distribution, manufacturing, sales, or account management, Experience in new business development and account management, Proficiency in MS Word and Excel, SAP experience (preferred), Strong technical aptitude, Ability to manage CRM data and sales metrics, Ability to travel up to 75%, Legal authorization to work in the specified country 📃 Skills: CRM, SAP, Excel, Word, Forecasting, Budgeting, Prospecting, ColdCalling, Reporting, Polymers 🏢 Description: Position Overview Formerra Distribution is always searching for exceptional sales professionals to join the team. This evergreen posting is intended for future Account Manager and Senior Account Manager openings as the business continues to expand. The role focuses on building strong customer relationships, delivering value, and driving profitable growth in a dynamic environment. Essential Duties and Responsibilities: - Drive profitable revenue growth through new business development and effective account management. - Meet gross margin targets as a percentage of sales. - Execute a professional, customer-centric sales process using tools like scorecards, business reviews, EVE, and CRM. - Build and manage a robust sales funnel; proactively prospect, cold call, and close new accounts. - Set and achieve new business targets aligned with long-term growth goals. - Develop and implement sales plans, budgets, and forecasts; contribute to company-wide planning. - Maintain and grow accounts through strategic engagement and needs-based solutions. - Collaborate with channel partners and internal teams (Marketing, Technical, Customer Service) to meet customer needs. - Provide market feedback and support marketing initiatives. - Represent the company at trade shows and promotional events. - Maintain accurate CRM data and sales metrics. - Act as a business consultant to customers, offering tailored product recommendations and pricing strategies. - Ensure timely reporting and communication with Sales Manager. - Deliver results and perform other duties as assigned. Qualifications Education Requirements: - Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry, or related discipline highly preferred. - High school diploma and/or GED required. Experience Requirements: - 5+ years of sales experience in distribution, manufacturing, sales, or account management required. - Strong technical aptitude, with proficiency in MS Word and Excel preferred; SAP experience preferred. - Professional presence with excellent verbal and written communication and presentation skills. - Broad knowledge of solutions, materials, and processing. - Self-motivated and team-oriented. - Strong organizational skills. - Ability to work autonomously on a day-to-day basis. Work Environment: - Frequent computer use for communication, CRM management, and reporting (up to 8 hours/day). - Extended periods of sitting and screen exposure during virtual meetings, planning, and administrative tasks. - Occasional lifting of items up to 20 lbs. (e.g., promotional materials or equipment for events). - Dedicated, ergonomically sound home office environment with reliable internet access required. - Travel up to 75% for client meetings, industry events, or team gatherings. Disclaimers: - Legal authorization to work in the specified country is required. Employment visa sponsorship is not available for this position.

🏢 Summary: Evergreen Account Manager / Senior Account Manager opportunity focused on driving profitable revenue growth, developing new business, and managing key accounts within engineered materials distribution. The role combines technical product knowledge with consultative selling, CRM-driven pipeline management, and cross-functional collaboration. It involves extensive travel and autonomy in executing sales strategies and achieving margin targets. 🗂️ Requirements: High school diploma or GED, 5+ years of sales experience in distribution, manufacturing, or account management, Ability to drive new business development and manage accounts, Experience meeting gross margin and sales targets, Proficiency in MS Word and Excel, Experience with CRM systems, SAP experience, Strong technical aptitude, Ability to travel up to 75%, Legal authorization to work without visa sponsorship 📃 Skills: CRM, SAP, Excel, Word, Sales, Forecasting, Budgeting, Prospecting, Reporting 🏢 Description: Position Overview Formerra Distribution is always searching for exceptional sales professionals to join our team. This evergreen posting is intended for future Account Manager and Senior Account Manager openings as our business continues to expand. Essential Duties and Responsibilities: Drive profitable revenue growth through new business development and effective account management. Meet gross margin targets as a percentage of sales. Execute a professional, customer-centric sales process using tools like scorecards, business reviews, EVE, and CRM. Build and manage a robust sales funnel; proactively prospect, cold call, and close new accounts. Set and achieve new business targets aligned with long-term growth goals. Develop and implement sales plans, budgets, and forecasts; contribute to company-wide planning. Maintain and grow accounts through strategic engagement and needs-based solutions. Collaborate with channel partners and internal teams (Marketing, Technical, Customer Service) to meet customer needs. Provide market feedback and support marketing initiatives. Represent the company at trade shows and promotional events. Maintain accurate CRM data and sales metrics. Act as a business consultant to customers, offering tailored product recommendations and pricing strategies. Ensure timely reporting and communication with Sales Manager. Deliver results and perform other duties as assigned. Qualifications Education Requirements: Bachelor's Degree in Plastics or Polymer Engineering, Business, Chemistry, or related discipline highly preferred. Highschool diploma and/or GED required. Experience Requirements: 5+ years of sales experience in distribution, manufacturing, sales, account management required. Strong Technical aptitude, with proficiency in MS Word & Excel preferred; SAP experience preferred. Professional presence, including excellent verbal and written communication and presentation skills. Broad knowledge of solutions, materials and processing. Self-motivated. Team player. Strong organizational skills required. Works autonomously on a day-to-day basis. Work Environment: Prolonged computer use for communication, CRM management, and reporting (up to 8 hours/day). Extended periods of sitting and screen exposure during virtual meetings, planning, and administrative tasks. Minimal physical lifting required; may occasionally lift items up to 20 lbs. Must maintain a dedicated, ergonomically sound home office environment with reliable internet access. Travel up to 75% for client meetings, industry events, or team gatherings which may involve driving or air travel and transporting light materials. Disclaimers: Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Employees are employed at will for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. Equal Opportunity Employer. Formerra is committed to ensuring a fair and legitimate recruitment process and will never request sensitive personal information via email.

🏢 Summary: Product Manager role focused on strategic product marketing, supplier relationship management, contract negotiation, and driving sales and margin growth within the engineered materials and plastics distribution industry. The position requires collaboration with suppliers and commercial teams to align business strategies, manage product performance, and expand distribution opportunities. 🗂️ Requirements: Bachelor's degree in business or engineering or equivalent experience, 5+ years of product management, P&L, procurement, or commercial experience, Experience in the plastics industry, Understanding of distribution business models, products, customers, and chemistries, Knowledge of financial concepts including sales revenue, margins, and working capital, Strategic thinking and analytical skills, Negotiation and contracting experience, Excellent written and verbal communication skills, Ability to present to large audiences, Proficiency in Microsoft Excel, Proficiency in Microsoft Word, Proficiency in Microsoft PowerPoint, Ability to travel 1-3 times per month, Legal authorization to work in the specified country 📃 Skills: Excel, Word, PowerPoint, Procurement, Negotiation, Contracting, Marketing, Analytics, P&L, Sales 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting the world's leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. Formerra leads in the market with the following key capabilities: - Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility - Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands - Integrated, long-standing relationships with leading, global suppliers - Unparalleled and highly specialized technical, processing, and design support - Regulatory-compliant material support and expertise Position Overview: The Product Manager provides leadership in strategic product marketing (market views, segmentation, and multi-generational product planning). This individual is a thought leader who performs independently and has the ability to effectively interact and influence peers and the next level up in organizations. Essential Duties and Responsibilities: - Work with suppliers and Formerra's commercial leaders to set aggressive targets for volume growth, new business pipeline performance, and material margin for the supplier(s) for whom he/she is responsible - Network high, wide, and deep at suppliers, representing and advocating for Formerra's interests while fostering a reputation for being a collaborative problem-solver and a trusted advocate of suppliers' best interests - Ensure alignment between suppliers' strategies and Formerra's strategies, promoting strong functional relationships between the two organizations (commercial, marketing, supply chain) to drive business growth - Track status of distribution contracts and develop contracting strategies for renewal/extension well in advance of contract expiration, focusing on negotiation of key terms that drive value expansion - Convince suppliers to shift direct business to Formerra, or to shift business from other distributors to Formerra, through development and articulation of compelling proposals - Own working relationships with select key suppliers - Negotiate costs and logistics for products - Provide sales volume and pipeline updates regularly - Develop and implement action plans to correct sales performance gaps - Communicate and implement product, policy, and pricing changes - Hold suppliers to an acceptable level of quality and ease of doing business - Lead business reviews with appropriate content and cadence - Respond quickly and effectively to requests for quotes from commercial team Performance Objectives/Metrics: - Drive distribution sales volume growth for assigned suppliers - Maximize distribution margin dollars for business from assigned suppliers - Meet supplier requirements for keeping Formerra as a distributor - Maintain healthy and accurate sales funnel Qualifications: Education Requirements: - Bachelor's degree in business or engineering preferred, but commensurate experience considered Experience Requirements: - 5+ years product management, P&L, procurement or commercial experience, preferably in the plastics industry - Good understanding of distribution business model, focus industries, customers, products, and chemistries - Good understanding of financial concepts including sales revenue, margins, and working capital - Strong strategic thinking and analytical skills - Negotiation and contracting experience - Excellent written and verbal communication skills - Comfort presenting in front of large audiences - Proficient in Microsoft Suite: Excel, Word, and PowerPoint - Ability to travel 1-3 times a month Disclaimers: - Legal authorization to work in the specified country is required. Employment visa sponsorship is not available for this position. - The description indicates the general nature and level of work performed and is not a comprehensive inventory of all duties and qualifications. - Employment is at will and may be terminated at any time. - Equal Opportunity Employer.

🏢 Summary: Future-facing Application Development Technical Services Lead Engineer role focused on polymer applications, customer technical support, project management, and product development. The position involves working with OEMs and customers to develop material solutions, conduct testing and analysis, provide technical training, and support process improvements. Requires strong expertise in polymers, engineering materials, technical communication, and extensive customer-facing collaboration with up to 75% travel. 🗂️ Requirements: Bachelor's degree in Chemical Engineering, Plastics Engineering, Polymer Engineering, or related discipline, Minimum 5 years of experience in technical writing, customer support, research, and project management, Knowledge of polymers, materials, and processing, Technical aptitude, Ability to translate customer needs into technical solutions, Project management experience, Strong organizational skills, Ability to travel up to 75%, Legal authorization to work in the specified country without visa sponsorship 📃 Skills: Polymers, Thermoplastics, Engineering, Chemical, Processing, ProjectManagement, TechnicalWriting, Research, DataAnalysis, Training, Specifications, OEM 🏢 Description: Who We Are Formerra is a distributor of engineered materials, connecting polymer producers with OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. The company provides technical and commercial expertise, supply chain support, ecommerce capabilities, and material solutions. Formerra leads in the market with the following key capabilities: - Problem-solving mindset supported by an experienced commercial team with insights across healthcare, consumer, industrial, and mobility markets - Expansive material portfolio including engineering thermoplastics and traditional polymers - Integrated relationships with global suppliers - Specialized technical, processing, and design support - Regulatory-compliant material support and expertise Position Overview Formerra Distribution is seeking technical professionals for future Application Development Technical Services Lead Engineer opportunities. The role focuses on partnering with customers, solving technical challenges, and driving application innovation. Essential Duties and Responsibilities: - Provide project management for development of new applications, product launch testing plans, data analysis, and communication of results - Work with customers to identify technical specifications required for customer applications - Deliver internal training for sales associates on polymers, processing, and design - Provide training to customers, OEMs, and industry events on materials, processing, and design topics - Incorporate Formerra products and services into customer applications across multiple business units - Work with suppliers to understand and communicate OEM material and market needs - Prepare documentation and product specifications for customer applications - Manage resolution of customer complaints and issues - Initiate process improvement efforts at key customers - Perform other assigned duties Required Knowledge, Skills, and Attributes: - Complex problem-solving skills for translating customer needs into solutions - Technical aptitude - Broad knowledge of materials, solutions, and processing - Self-motivated team player - Strong organizational skills - Ability to travel up to 75% Education and Experience: - Bachelor's Degree in Chemical Engineering, Plastics or Polymer Engineering, or related discipline - Minimum 5 years of experience in technical writing, customer support, research, and project management Disclaimers: - Legal authorization to work in the specified country is required - Employment visa sponsorship is not available for this position - Job duties and responsibilities may change as needed - Employment is at will - Equal Opportunity Employer

🏢 Summary: Future-facing Lead Engineer opportunity focused on application development, technical services, and polymer-based customer solutions. The role involves project management, technical training, product specification development, and collaboration with customers and suppliers to support application innovation. Requires strong expertise in polymers, processing, and engineering with extensive customer interaction and travel. 🗂️ Requirements: Bachelor's degree in Chemical Engineering, Plastics Engineering, Polymer Engineering, or related field, Minimum 5 years of experience in technical writing, customer support, research, and project management, Knowledge of polymers, materials, and processing, Project management experience, Technical aptitude, Ability to translate customer needs into technical solutions, Strong organizational skills, Ability to travel up to 75%, Legal authorization to work in the specified country without visa sponsorship 📃 Skills: Polymers, Plastics, Engineering, Processing, ProjectManagement, TechnicalWriting, Research, CustomerSupport, DataAnalysis, Specifications 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting the world's leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. Formerra leads in the market with the following key capabilities: - Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility - Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands - Integrated, long-standing relationships with leading, global suppliers - Unparalleled and highly specialized technical, processing, and design support - Regulatory-compliant material support and expertise Position Overview Formerra Distribution is always searching for exceptional technical professionals to join our team. This evergreen posting is intended for future Application Development Technical Services Lead Engineer openings as our business continues to expand. If you're energized by partnering with customers, solving complex technical challenges, and driving application innovation, this could be your next career move. Essential Duties and Responsibilities: - With general supervision, provides project management for the development of new application, product launch testing plan, data analysis, and/or communication of results. - Works with targeted and established customers to identify technical specifications required for Formerra customers. - Responsible for internal training of sales associates, furthering their knowledge and understanding of polymers, processing, and design. - Provide training to Formerra customers, OEM's, and industry events as needed on materials, processing, design, and other industry related topics as needed. - Incorporates Formerra products and services into customer applications across multiple business units. - Work with suppliers to understand and convey OEM material / market needs. - Documentation and preparation of product specifications incorporating Formerra products and services into customer applications. - Manages successful resolution of customer complaints/issues. - Initiates process improvement efforts at key customers. - Other duties as assigned. Required Knowledge, Skills, and Attributes: - Complex problem thinking skills in translating customer needs into solutions - Technical aptitude - Broad knowledge of solutions, materials and processing - Self-motivated and team player - Strong organizational skills required - Position will require up to 75% travel Education and Experience: - Bachelor's Degree required in Chemical Engineering, Plastics or Polymer Engineering, or related discipline - Minimum 5 years completing technical writing, customer support, research, and project management Disclaimers: - Legal authorization to work in the specified country is required. Employment visa sponsorship is not available for this position. - The description indicates the general nature and level of work performed and is not a comprehensive inventory of all duties, responsibilities, and qualifications. - Employment is at will and may be terminated at any time by either party. - Equal Opportunity Employer.

🏢 Summary: The Account Manager is responsible for driving profitable revenue growth by developing new business and managing strategic accounts within a specialized platform. The role involves solution-based selling, account planning, contract negotiation, and close collaboration with technical and regional teams. This position requires independent work, strong industry expertise, and up to 75% travel. 🗂️ Requirements: Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry or related discipline or equivalent work experience, 5–7 years of sales experience in distribution, manufacturing, or account management, Experience in developing and managing strategic customer relationships, Ability to translate customer needs into technical solutions, Strong knowledge of materials and processing, Proficiency in MS Word, PowerPoint, and Excel, Legal authorization to work in the specified country, Ability to travel up to 75% 📃 Skills: CRM, MSWord, PowerPoint, Excel, Salesforecasting, Accountplanning, Contractnegotiation, Polymers, Thermoplastics, Processing 🏢 Description: Position Overview: The Account Manager is responsible for developing profitable growth, with a primary focus on target customers based on a specialization platform. This includes forecasting annual objectives for sales, margins, and volume growth. The role requires the ability to sell at all levels of management, build strong relationships, and assist customers in problem solving to deliver solutions. The individual must work independently with little oversight and effectively influence at the managerial peer level. Up to 75% travel is required. Responsibilities: - Deliver profitable revenue growth, including new business development - Achieve gross margin targets as a percentage of sales - Utilize customer-centric selling tools and processes, including scorecards, business reviews, EVE tools, high/wide/deep relationship development, prospecting, sales funnel development, AR collection, cross selling, and CRM management - Establish, track, and close new business targets aligned with short- and long-term objectives - Develop contact matrices and build relationships with key decision makers - Prospect and conduct cold calls - Develop and manage sales plans, sales budgets, and expense budgets - Establish account development plans and network across customer and internal organizations - Deliver planned results (AOP) - Identify and capture service opportunities within assigned geography or industry - Develop industry and product expertise to leverage opportunities - Collaborate with regional sales and technical teams to drive solutions-based growth - Align customer business strategies with company capabilities - Monitor competition and develop strategies to overcome barriers - Implement pricing and market strategies and negotiate customer contracts - Participate in strategy development and help define target markets and commercial strategy - Develop written account plans for top strategic accounts with defined sales metrics - Manage strategic relationships and monitor competitive activity - Maintain CRM data and sales statistics Qualifications: - Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry, or related discipline or equivalent work experience - 5–7 years of sales experience in distribution, manufacturing, sales, or account management - Ability to develop high, wide, and deep customer relationships - Strong analytical and complex problem-solving skills - Technical aptitude - Excellent verbal, written, and presentation skills - Broad knowledge of materials and processing - Strong computer skills with proficiency in MS Word, PowerPoint, and Excel - Legal authorization to work in the specified country is required

🏢 Summary: The Account Manager role focuses on driving profitable revenue growth by developing new business and managing strategic accounts within a specialized materials platform. The position requires building strong customer relationships, executing sales plans, and leveraging technical expertise in polymers and engineered materials to deliver tailored solutions. The role operates independently, with significant travel, and emphasizes CRM management, forecasting, and contract negotiation. 🗂️ Requirements: Bachelor’s Degree in Plastics, Polymer Engineering, Business, Chemistry or related field or equivalent experience, 5–7 years of sales experience in distribution, manufacturing, or account management, Experience in new business development and strategic account management, Ability to develop and execute sales plans and forecasts, Technical aptitude in materials and processing, Proficiency in CRM systems management, Strong computer skills including MS Word, PowerPoint, and Excel, Ability to travel up to 75% 📃 Skills: CRM, MSWord, PowerPoint, Excel, Forecasting, SalesPlanning, AccountManagement, Prospecting, Negotiation, Polymers, Thermoplastics 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting leading polymer producers with OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. The team supports customers in designing, selecting, processing, and developing products to improve performance, productivity, reliability, and sustainability. Position Overview: The Account Manager is responsible for developing profitable growth within a designated territory. The role focuses on identifying and developing target customers based on a specialization platform, forecasting annual objectives for sales, margins, and volume growth, and building strong relationships at all management levels. The position requires independent work with minimal oversight and up to 75% travel. Key Responsibilities: - Drive profitable revenue growth and new business development. - Achieve gross margin targets as a percentage of sales. - Utilize customer-centric selling tools and processes including scorecards, business reviews, EVE tools, prospecting, sales funnel development, cross-selling, and CRM management. - Establish, track, and close new business targets aligned with short- and long-term objectives. - Develop and maintain relationships with key decision makers and project facilitators. - Conduct prospecting and cold calling activities. - Develop, execute, and manage sales plans, sales budgets, and expense budgets. - Create account development plans and written Account Plans for strategic accounts. - Identify industry trends, applications, requirements, and opportunities. - Coordinate with regional sales teams and technical teams to deliver solutions. - Monitor competitive activity and implement pricing and market strategies. - Negotiate customer contracts and value packages to ensure acceptable returns. - Maintain accurate CRM data and sales statistics. Required Skills and Experience: - Bachelor’s Degree in Plastics, Polymer Engineering, Business, Chemistry, or related discipline or equivalent experience. - 5–7 years’ sales experience in distribution, manufacturing, or account management. - Ability to translate customer needs into solutions. - Technical aptitude and broad knowledge of materials and processing. - Strong verbal and written communication and presentation skills. - Self-motivated team player. - Proficiency with MS Word, PowerPoint, and Excel. Additional Information: - Legal authorization to work in the specified country is required. Employment visas are not sponsored. - Employment is at will. - Equal Opportunity Employer.

🏢 Summary: Senior HRIS Specialist role focused on HRIS administration, payroll processing, reporting, and system optimization across US, Canada, and UK operations. The position supports HR technology initiatives, manages ADP systems, ensures data integrity, and collaborates with HR, Finance, and IT teams. Hybrid office role requiring strong payroll and HRIS experience with ADP Workforce Now and reporting expertise. 🗂️ Requirements: 4+ years of payroll/HRIS management experience or Bachelor's degree in business, 2-5 years of payroll experience, Experience with ADP Workforce Now, Experience with ADP Teampay, Knowledge of HR processes and data management, Ability to manage payroll processing for US, Canada, and UK, Reporting and payroll audit experience, Proficiency with Microsoft Excel, Legal authorization to work in the specified country 📃 Skills: ADP, Workforce, Teampay, Excel, HRIS, Payroll, Microsoft, Reporting, Analytics, Auditing 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting the world's leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. Formerra leads in the market with the following key capabilities: • Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility • Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands • Integrated, long-standing relationships with leading, global suppliers • Unparalleled and highly specialized technical, processing, and design support • Regulatory-compliant material support and expertise Job Summary: The Senior HRIS Specialist is responsible for the administration, maintenance, and optimization of the Human Resources Information System (HRIS). This role serves as a subject matter expert in HR systems, ensuring data integrity, system efficiency, and alignment with HR and organizational goals. The specialist partners with HR, Finance, IT, and other departments to support HR technology initiatives and improve user experience. The Payroll/HRIS specialist will be responsible for support in managing payroll for employees. Duties/Responsibilities: • Check timesheets globally for accuracy through ADP and with other payroll providers. • Responsible for all payroll-related processing activities in US, Canada, and UK. • Assists in the preparation of year-end W-2s or other related tax filings or reports. • Provide general administrative support including preparing reports for Finance, HR, and other departments as necessary. • Initiates routine daily/weekly/monthly reporting. • Assists benefit team with benefit enrollments in ADP. • Assists Finance team with payroll audits or reconciliation of payroll files. • Administer and maintain HRIS system. • Lead system upgrades, implementations, and integrations with other platforms. • Ensure data accuracy and integrity through audits, reporting, and troubleshooting. • Develop and maintain HR dashboards, metrics, and analytics to support decision-making. • Provide end-user support and training for HRIS tools and processes. • Collaborate with HR and IT teams to identify and implement process improvements. • Completes new hire setup in payroll systems. • Maintains all payroll-related files and records. • Manage system security roles and permissions. • Document system configurations, workflows, and procedures. • Stay current on HR technology trends and recommend enhancements. Required Skills/Abilities: • Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to function well in a fast-paced and dynamic environment. • Proficient with Microsoft Office Suite or related software. • Proficient with ADP Workforce Now, ADP Teampay. • Proficient with pulling reports, understanding reports, and Microsoft Excel. • Strong knowledge of HR processes and data management. • Excellent analytical, problem-solving, and communication skills. • Ability to manage multiple priorities in a fast-paced environment. Education and Experience: • Bachelor's degree in business preferred or 4 plus years of payroll/HRIS management experience. • 2-5 years of proven payroll experience. • Excellent knowledge of ADP Workforce Now and ADP Teampay. Physical Requirements & Work Setting: • Prolonged periods of sitting at a desk and working on a computer. • Hybrid position. • Office work setting. Disclaimers: • Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. • The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. • It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason. • Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.

🏢 Summary: Logistics Specialist role focused on freight claims, customer complaint resolution, freight payment processing, and KPI reporting within supply chain operations. The position requires coordination with carriers, customers, finance, and internal teams to ensure accurate shipment issue resolution and payment processing. 🗂️ Requirements: High school diploma or equivalent, 2+ years of experience in logistics, distribution, or supply chain, Legal authorization to work in the specified country, Ability to manage freight claims and payment processing, Experience handling customer complaints and shipment discrepancies 📃 Skills: Logistics, SupplyChain, Freight, Invoices, Claims, Reporting, Procurement, Distribution, Accounting, KPIs 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting the world's leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. Formerra leads in the market with the following key capabilities: - Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility - Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands - Integrated, long-standing relationships with leading, global suppliers - Unparalleled and highly specialized technical, processing, and design support - Regulatory-compliant material support and expertise Position Summary The Specialist, Logistics, specializes in freight payment, claims and complaints, you will play a crucial role in maintaining customer satisfaction and operational excellence. You will be responsible for efficiently managing freight claims, addressing customer complaints, and ensuring accurate and timely freight payment processing. Key responsibilities will include periodic reporting and timely, accurate generation of ad hoc reports as requested by the business. The Logistics Specialist will be responsible for tracking performance of KPI metrics versus targeted service levels, reporting on any gaps to plan, and highlighting opportunities for improvement. Your attention to detail, communication skills, and ability to collaborate with various teams will be essential to succeed in this role. Key Responsibilities Freight Claims Management - Initiate and process freight claims with carriers for damaged, lost, or delayed shipments. - Gather necessary documentation, including shipment details, receipts, and photographs, to support claims. - Consult with carriers, suppliers, and customers to track the progress of claims and ensure timely resolution. - Maintain accurate records of all claims and their outcomes. Complaint Response - Receive and assess customer complaints related to freight services. - Investigate the root causes of complaints and collaborate with internal departments to identify corrective actions. - Respond to customer complaints in a professional and timely manner, providing solutions and reassurance as needed. - Ensure that complaints are properly documented and tracked for future reference. Freight Payment Processing - Verify freight bills and invoices for accuracy and adherence to contractual terms. - Coordinate with finance and accounting teams to ensure timely and accurate processing of freight payments. - Address any discrepancies or issues with invoices and payments, resolving them in a proactive manner. - Maintain a well-organized record of payment transactions and related documentation. Communication and Collaboration - Collaborate with internal teams, including customer service, operations and procurement, to streamline processes and prevent future claims and complaints. - Communicate updates on claims, complaints, and payment processing to relevant stakeholders. - Provide regular reports and updates on claim trends, complaint resolution, and payment status. - Other logistics duties as needed by the business. Qualifications Required - High school diploma or equivalent - 2+ years of experience in logistics, distribution, or supply chain Preferred - Bachelor's degree in logistics, supply chain management, or a related field is a plus Disclaimers - Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. - The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. - It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason. - Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.

🏢 Summary: The Logistics Specialist role focuses on freight claims management, complaint resolution, and freight payment processing to ensure operational efficiency and customer satisfaction. The position involves coordinating with carriers and internal teams, verifying invoices, tracking KPIs, and generating reports. It requires experience in logistics or supply chain operations and strong attention to detail in handling documentation and payments. 🗂️ Requirements: High school diploma or equivalent, 2+ years of experience in logistics, distribution, or supply chain, Legal authorization to work in the specified country without visa sponsorship 📃 Skills: Logistics, SupplyChain, Freight, ClaimsManagement, InvoiceVerification, Reporting, KPI, Documentation 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting the world's leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. To learn more, visitwww.formerra.com. Formerra leads in the market with the following key capabilities: Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands Integrated, long-standing relationships with leading, global suppliers Unparalleled and highly specialized technical, processing, and design support Regulatory-compliant material support and expertise Position Summary The Specialist, Logistics, specializes in freight payment, claims and complaints, you will play a crucial role in maintaining customer satisfaction and operational excellence. You will be responsible for efficiently managing freight, claims, addressing customer complaints, and ensuring accurate and timely freight payment processing. Key responsibilities will include periodic reporting and timely, accurate generation of ad hoc reports as requested by the business. The Logistics Specialist will be responsible for tracking performance of KPI metrics versus targeted service levels, reporting on any gaps to plan, and highlighting opportunities for improvement. Your attention to detail, communication skills, and ability to collaborate with various teams will be essential to succeed in this role. Key Responsibilities Freight Claims Management Initiate and process freight claims with carriers for damaged, lost, or delayed shipments. Gather necessary documentation, including shipment details, receipts, and photographs, to support claims. Consult with carriers, suppliers, and customers to track the progress of claims and ensure timely resolution. Maintain accurate records of all claims and their outcomes. Complaint Response Receive and assess customer complaints related to freight services. Investigate the root causes of complaints and collaborate with internal departments to identify corrective actions. Respond to customer complaints in a professional and timely manner, providing solutions and reassurance as needed. Ensure that complaints are properly documented and tracked for future reference. Freight Payment Processing Verify freight bills and invoices for accuracy and adherence to contractual terms. Coordinate with finance and accounting teams to ensure timely and accurate processing of freight payments. Address any discrepancies or issues with invoices and payments, resolving them in a proactive manner. Maintain a well-organized record of payment transactions and related documentation. Communication and Collaboration Collaborate with internal teams, including customer service, operations and procurement, to streamline processes and prevent future claims and complaints. Communicate updates on claims, complaints, and payment processing to relevant stakeholders. Provie regular reports and updates on claim trends, complaint resolution, and payment status. Other logistics duties as needed by the business. Qualifications Required High school diploma or equivalent 2+ years of experience in logistics, distribution, or supply chain Preferred Bachelor's degree in logistics, supply chain management, or a related field is a plus Disclaimers: Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason. Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract. NOTICE: Formerra is committed to ensuring a fair and legitimate recruitment process. We want to alert job applicants to the potential risk of recruitment scams and encourage caution when responding to unsolicited job postings or communications. If you receive a job offer without having explicitly applied through our website or a legitimate job board, please be wary. We will never request sensitive personal information—such as your Social Security number, birth date, or banking details—via email. If you are uncertain about the legitimacy of a job posting or communication, please contact us directly at careers@formerra.com.