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July 9, 2026
Product Designer
Mid • On-site
75,000 - 114,996 USD/yr
Philomath, OR
Reports To: Head of Product
Location: Philomath, Oregon (Onsite)
Company Overview
Active911 is a fast-growing SaaS company dedicated to helping heroes save lives by providing innovative software that empowers over 500,000 first responders worldwide. Emergency notification, routing, and communication tools enable firefighters, EMTs, law enforcement, and others to respond faster and make informed decisions in critical moments.
Based in Philomath, Oregon, the team is continually pushing public safety technology forward through a collaborative, mission-driven culture.
Job Summary
As a Product Designer, you will craft intuitive, user-centered designs that make SaaS tools easier and faster for first responders to use in critical moments. You will collaborate closely with product managers, engineers, QA, and marketing to design seamless experiences across products like ActiveAlert, ActiveComms, and ActiveAccount.
You will create wireframes, prototypes, and polished visuals that balance usability, efficiency, and accessibility while supporting users in high-stress environments.
Responsibilities
- Produce wireframes, prototypes, and high-fidelity mockups for mobile and web applications.
- Partner with product and customer-facing teams to gather feedback and translate insights into design improvements.
- Create intuitive layouts, workflows, and interface content that minimize cognitive load.
- Expand and maintain the Siren design system with reusable, scalable components.
- Collaborate with product managers and engineers to preserve design intent during implementation.
- Ensure designs meet WCAG 2.1 accessibility standards and support SOC2 and HIPAA compliance.
- Contribute to the product roadmap while balancing user value, feasibility, and resource constraints.
- Collaborate across marketing, product, and support teams to create cohesive experiences.
- Use metrics, testing, and feedback to continuously improve usability.
- Advocate for first responders in every design decision.
Qualifications
Education
- Bachelor's degree in Design, Human-Computer Interaction, or related field, or equivalent experience.
Experience
- 2–4 years of UX/UI design experience, ideally with SaaS or mobile-first products.
- Strong portfolio demonstrating user-centered design and interaction design.
- Experience collaborating in agile, cross-functional teams.
- Familiarity with Scrum and Kanban methodologies.
Technical Expertise
- Proficiency with Figma for wireframing, prototyping, and visual design.
- Experience working with design systems.
- Knowledge of accessibility standards and best practices.
- Basic understanding of HTML, CSS, and JavaScript.
- Familiarity with Android and iOS platform guidelines.
Soft Skills
- Strong communication and collaboration skills.
- Empathy for end-users and passion for mission-critical tools.
- Ability to balance creativity with pragmatism.
Physical and Other Requirements
- Ability to sit or stand for extended periods.
- Comfortable working in an office setting.
- Availability for on-call duties during outages.
- Willingness to travel up to 5–10% annually.
Benefits
- Salary range: $75,000-$115,000
- Status: Exempt
- Full medical, dental, and vision insurance.
- Family coverage with 50% company-paid.
- Generous vacation and sick leave policies.
- Up to 20% remote work flexibility.
- 3% 401(k) contribution.
- Gym Membership Reimbursement.
- Volunteer First Responder Bonus.
- $5,000 First-Time Homebuyer Down Payment Assistance Program.
Active911 is an equal opportunity, at-will employer, complying with the Americans with Disabilities Act.
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