Business Operations Analyst

🏢 Summary: Senior Product Manager role focused on driving product discovery, roadmap strategy, Product Brief authorship, and AI-based capabilities for a B2B SaaS messaging platform. The position collaborates closely with engineering, product marketing, sales, and customer success teams throughout the product lifecycle in a fast-paced CI/CD environment. The role includes ownership of competitive positioning, product metrics, launch support, and customer-facing product strategy. 🗂️ Requirements: 5+ years of product management experience, Experience in B2B SaaS, Experience authoring product briefs or requirements for engineering teams, Ability to independently create near-final product briefs, Experience defining or shipping AI-based product capabilities, Proficiency using AI tools, Experience working in collaborative cross-functional environments, Comfort working in CI/CD environments with frequent releases, Ability to work flexibly in a small-company environment 📃 Skills: SaaS, AI, CI/CD, ProductManagement, Roadmapping, Analytics, Messaging, Marketing, Engineering, Compliance 🏢 Description: Why TextUs TextUs is on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. With a focus on innovation, ease of use, and delivering measurable results, the company creates tools that outperform other messaging solutions while fostering trust and value for customers and stakeholders. TextUs is the leading performance messaging platform for engaging customers and workers. The platform improves business outcomes by allowing users to deliver messages over high performance texting channels optimized through superior analytics, native AI features, and seamless integration with systems of record. About the Role As Senior Product Manager at TextUs, you'll own what the company builds and why — driving discovery, shaping the roadmap, and authoring the Product Briefs the development process runs on. You'll work with a dedicated product team spanning product ownership, product marketing, and product design to take briefs from problem definition through launch, with a direct hand in how TextUs differentiates, including AI-based capabilities. Core Responsibilities Discovery and roadmap - Own product discovery including customer needs, market signal, and competitive dynamics - Develop roadmap recommendations including business cases and prioritization - Present recommendations to the executive team for approval - Present the roadmap to internal stakeholders and customers Product metrics and insight - Communicate insight into key product metrics through Quarterly Business Reviews and other mechanisms - Connect product performance to roadmap decisions and business outcomes Competitive and market intelligence - Own product-level competitive positioning and intelligence - Assess and address regulatory and technical constraints relevant to product decisions - Advocate for security, risk, and compliance in new feature definition Product Briefs - Author net-new Product Briefs end to end in collaboration with the Product Team - Define problems, business rationale, customer evidence, key requirements, MVP definition, and product-level constraints - Ensure briefs are complete enough for development teams to build against AI-based product capability - Define and champion AI-based features as part of the roadmap - Apply AI-assisted approaches to discovery, analysis, and brief creation Launch positioning - Create the initial positioning and market angle at brief time in partnership with Product Marketing - Remain accountable for product positioning through launches Product and competitive content - Write product presentations, competitive comparisons, and related content - Contribute to enablement and marketing collateral Sales and Customer Success support - Support Sales and Customer Success with product expertise - Meet with customers and prospects to understand needs and represent the product Work collaboratively across the product lifecycle - Partner with Product Owners, Product Marketing Managers, Product Designers, Engineering, Sales, Customer Success, and executive stakeholders - Maintain alignment from definition through build and launch Collaborative Environment You will partner closely with a dedicated Product Owner who manages backlog, specifications, release discipline, and records of shipped work. The brief process is collaborative, with Product Management responsible for problem definition and MVP scope while Product Owners handle build-level detail. You will also partner closely with the Product Marketing Manager throughout launches, contributing to positioning, release planning, enablement, and go-live activities. Who You Are - 5+ years of product management experience - Significant experience in B2B SaaS - Experience with problem definition and brief or requirements authorship - Strong independent authorship skills - Collaborative working style with experience negotiating scope constructively - Experience shipping or defining AI-based product capabilities - Proficiency using AI tools in product workflows - Comfortable working in a CI/CD environment with frequent releases - Comfortable working flexibly across role boundaries in a small-company setting Employment Details - Compensation: $130,000–$170,000 base - Hybrid work model in Denver, Colorado - Reporting to Product Director - Target start within 4–6 weeks from offer Benefits - Competitive pay - Equity - Health, Dental, Vision Insurance - 401K with company match - Flexible vacation policy TextUs is committed to providing an inclusive and welcoming environment for all employees, contractors, vendors, and clients.

🏢 Summary: Senior Product Designer (12-month maternity cover with potential for permanent role) focused on driving activation, conversion, and retention through experimentation and lifecycle initiatives. The role owns end-to-end design from discovery to shipping, running A/B tests, in-product experiments, and data-driven optimizations tied to revenue metrics. Strong emphasis on business impact, product analytics, AI-assisted design, and rapid experimentation. 🗂️ Requirements: Proven end-to-end product design experience (discovery to shipping), Strong portfolio demonstrating business impact and metrics-driven design, Ability to design and run A/B tests and in-product experiments, Experience with product analytics and experimentation tools, Mastery of Figma, Hands-on experience with AI-assisted design or prototyping tools, Ability to define and measure success using activation and conversion metrics, Experience writing product copy, Experience working on digital products (SaaS or B2B preferred) 📃 Skills: Figma, A/B testing, Experimentation, Analytics, SEO, PAYDA, AI, Cursor, Claude, Codex, Flow, Prototyping, SaaS, B2B 🏢 Description: About us At Text, we're building a new category around customer communication, powered by real-time data. We're looking for a Senior Product Designer to join our Lifecycle Growth team - someone who gets more excited by business outcomes than pixel-perfect screens, and who wants to design where every experiment, banner, and flow is tied to a real revenue or activation metric. This is initially a maternity cover (~12 months) with a strong path to a permanent role for the right person — in an organization our size, we always find a place for great specialists. This isn't a role for someone who wants to be handed perfectly-scoped tickets. We work like adults running our own startup inside Text: high autonomy, weekly cadence, async-first, and zero hand-holding. About the team Lifecycle Growth Team sits inside the broader Activation org and works across two connected areas: lifecycle (customer communication around product updates, churn prevention, win-backs) and R&D and experimentation (SEO and PAYDA tests, activation banners and nudges, reshaping core product surfaces). We share KPIs with Product Activation: Trial > QL > Subscriber. You'll work most closely with your own team day-to-day, but because Activation touches every product team, you'll collaborate broadly across product and design. What you'll own Taking end-to-end ownership of design work - from business discovery and problem definition, through design, testing, and shipping. Designing for business outcomes : activation, conversion, retention. You'll define what success looks like in numbers. Running live experiments - activation banners, in-product nudges, A/B tests, and lifecycle communications that move Trial > QL > Subscriber. Collaborating with designers across Activation and other product teams, contributing to design critique and shared thinking. Occasional experiments that go beyond Activation - and affect acquisition, retention and monetization Writing copy - at Text, designers write the first version of product copy. Working AI-natively - using tools like Cursor to build interactive mockups and accelerate your work. Who you are We hire for mindset over years on a CV . If you have fewer years of experience and the bullets below describe you, we want to talk. If you have 10 years and you don't recognize yourself here, this won't be a fit. You take ownership. Every designer at Text is expected to act like the design lead for everything they ship. You think business-first. You can read a metric, understand why it matters, and design toward moving it. You move fast. You'd rather ship a rough test this week and learn than ship a polished screen next quarter and hope. You're comfortable with ambiguity. Our team is post-reorg, our product is newer than LiveChat with smaller data volumes, and our roadmap shifts. You're AI-native or eager to be. You use AI tools as a multiplier, not a curiosity. You communicate clearly and directly. You give and receive feedback without ego. Deal-breaker: if you optimize for how something looks more than how it works — this isn't your team. We're building a product that makes people more productive. You may be a great fit if you have A portfolio that shows business thinking — why something was built, what changed because of it, and how you made the trade-offs. Comfort with the full design process : discovery, prototyping, shipping, and measuring impact. Mastery of Figma ; familiarity with experimentation tools and product analytics. Hands-on experience with AI-assisted design or prototyping tools (Claude Code/ Codex /Flow/Claude Design) — or a clear willingness to adopt them fast. Nice to have Experience working on a product (vs. agency or marketing-only). Background in SaaS, B2B, or product-led growth . Experience writing product copy. Hands-on experience with AI-assisted design or prototyping tools (Cursor, v0, etc.). Why you'll love working here Real ownership from day one. You won't be waiting for permission. A team of people who care. Strong characters, high standards, low ego. Direct line to leadership. No layers of middle management between your ideas and decisions. Cross-product exposure. Because Activation works with every product team, you'll see more of how Text actually works in 12 months than most designers see in 3 years. A path to permanent. This role starts as maternity cover, but for the right person, we'll make space. Ability to deliver incredible impact. Our tools serve more than 1 billion customers a month, across 150+ countries Unlimited access to all the cutting edge AI tools 🔥 We're not promising an easy ride. We're promising real impact, real autonomy, and a team that will push you to do the best work of your career — if you're the kind of person who wants that. How we work We’re a hybrid team – remote when it makes sense, onsite when it matters most. Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes. Our office is open year-round – drop by anytime. Benefits We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget. What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built. With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive. And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat , ChatBot , HelpDesk , KnowledgeBase , OpenWidget . Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

🏢 Summary: Senior Product Designer role focused on driving activation, conversion, and retention through experimentation and lifecycle design. The position involves end-to-end ownership from discovery to shipping, with strong emphasis on A/B testing, product analytics, and AI-assisted design. Initially a 12-month maternity cover with potential for permanent placement. 🗂️ Requirements: Proven end-to-end product design experience (discovery to shipping), Strong portfolio demonstrating measurable business impact, Ability to design and run A/B tests and experiments, Experience with product analytics and metric-driven design, Mastery of Figma, Hands-on experience with AI-assisted design or prototyping tools, Ability to write product copy, Experience designing for SaaS or B2B products 📃 Skills: Figma, A/B, SEO, Analytics, SaaS, B2B, AI, Cursor, Claude, Codex, Flow, v0 🏢 Description: About us At Text, we're building a new category around customer communication, powered by real-time data. We're looking for a Senior Product Designer to join our Lifecycle Growth team - someone who gets more excited by business outcomes than pixel-perfect screens, and who wants to design where every experiment, banner, and flow is tied to a real revenue or activation metric. This is initially a maternity cover (~12 months) with a strong path to a permanent role for the right person — in an organization our size, we always find a place for great specialists. This isn't a role for someone who wants to be handed perfectly-scoped tickets. We work like adults running our own startup inside Text: high autonomy, weekly cadence, async-first, and zero hand-holding. About the team Lifecycle Growth Team sits inside the broader Activation org and works across two connected areas: lifecycle (customer communication around product updates, churn prevention, win-backs) and R&D and experimentation (SEO and PAYDA tests, activation banners and nudges, reshaping core product surfaces). We share KPIs with Product Activation: Trial > QL > Subscriber. You'll work most closely with your own team day-to-day, but because Activation touches every product team, you'll collaborate broadly across product and design. What you'll own Taking end-to-end ownership of design work - from business discovery and problem definition, through design, testing, and shipping. Designing for business outcomes : activation, conversion, retention. You'll define what success looks like in numbers. Running live experiments - activation banners, in-product nudges, A/B tests, and lifecycle communications that move Trial > QL > Subscriber. Collaborating with designers across Activation and other product teams, contributing to design critique and shared thinking. Occasional experiments that go beyond Activation - and affect acquisition, retention and monetization Writing copy - at Text, designers write the first version of product copy. Working AI-natively - using tools like Cursor to build interactive mockups and accelerate your work. Who you are We hire for mindset over years on a CV . If you have fewer years of experience and the bullets below describe you, we want to talk. If you have 10 years and you don't recognize yourself here, this won't be a fit. You take ownership. Every designer at Text is expected to act like the design lead for everything they ship. You think business-first. You can read a metric, understand why it matters, and design toward moving it. You move fast. You'd rather ship a rough test this week and learn than ship a polished screen next quarter and hope. You're comfortable with ambiguity. Our team is post-reorg, our product is newer than LiveChat with smaller data volumes, and our roadmap shifts. You're AI-native or eager to be. You use AI tools as a multiplier, not a curiosity. You communicate clearly and directly. You give and receive feedback without ego. Deal-breaker: if you optimize for how something looks more than how it works — this isn't your team. We're building a product that makes people more productive. You may be a great fit if you have A portfolio that shows business thinking — why something was built, what changed because of it, and how you made the trade-offs. Comfort with the full design process : discovery, prototyping, shipping, and measuring impact. Mastery of Figma ; familiarity with experimentation tools and product analytics. Hands-on experience with AI-assisted design or prototyping tools (Claude Code/ Codex /Flow/Claude Design) — or a clear willingness to adopt them fast. Nice to have Experience working on a product (vs. agency or marketing-only). Background in SaaS, B2B, or product-led growth . Experience writing product copy. Hands-on experience with AI-assisted design or prototyping tools (Cursor, v0, etc.). Why you'll love working here Real ownership from day one. You won't be waiting for permission. A team of people who care. Strong characters, high standards, low ego. Direct line to leadership. No layers of middle management between your ideas and decisions. Cross-product exposure. Because Activation works with every product team, you'll see more of how Text actually works in 12 months than most designers see in 3 years. A path to permanent. This role starts as maternity cover, but for the right person, we'll make space. Ability to deliver incredible impact. Our tools serve more than 1 billion customers a month, across 150+ countries Unlimited access to all the cutting edge AI tools 🔥 We're not promising an easy ride. We're promising real impact, real autonomy, and a team that will push you to do the best work of your career — if you're the kind of person who wants that. How we work We’re a hybrid team – remote when it makes sense, onsite when it matters most. Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes. Our office is open year-round – drop by anytime. Benefits We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget. What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built. With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive. And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat , ChatBot , HelpDesk , KnowledgeBase , OpenWidget . Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

🏢 Summary: Senior HRIS Business Analyst responsible for partnering with HR and business leaders to optimize HR technology platforms, manage system enhancements, and deliver SDLC-driven projects that improve automation, reporting, and employee experience. The role focuses on UKG configuration, ATS optimization, cross-functional initiatives, and data-driven process improvement. It combines business analysis, QA/testing, change management, and HR systems support in a senior-level capacity. 🗂️ Requirements: Bachelor’s degree in Business Administration, Information Systems, Computer Science or related field (or equivalent experience), Minimum 5+ years of business analysis experience, At least 2 years in a senior or lead analyst role, Hands-on experience with UKG (configuration, support, process optimization), Experience with Applicant Tracking Systems (e.g., Greenhouse), Experience leading cross-functional initiatives, Strong proficiency in Excel (Pivot Tables, VLOOKUP, Power Query), Proficiency in Power BI or Tableau, Experience configuring enterprise applications, Strong analytical and problem-solving skills 📃 Skills: UKG, HRIS, ATS, Greenhouse, Excel, PowerBI, Tableau, WFM, SDLC, QA, Lean, SixSigma, Agile, HRMS 🏢 Description: Overview Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem. The Senior HRIS Business Analyst partners with HR, Payroll, Talent, Recruitment, IT, and business leaders to improve processes, optimize technology solutions, and support strategic initiatives. This role is responsible for analyzing business needs, managing system enhancements, supporting HR technology platforms, and delivering projects that improve efficiency, automation, reporting, and the employee experience. Your Impact The essential functions of this position include the following but not limited to: SDLC Project Management – Have knowledge of the software development process from requirements through delivery to production. Work with implementation team to deliver to customer expectations. Thoroughly document and communicate all project risks to project team. Software Analysis – Define requirements and evaluate existing functionality details to understand current system and future needs. Recognize and recommend to the business areas where efficiencies can be gained by altering the process or automating the process. Software Review and Testing – Perform QA to ensure thorough unit/system testing before hand-off for acceptance testing. Includes development and execution of test plans/cases. Support – Support, maintain, and document software functionality. Documentation - Produce user/operational documentation for the system as well as release notes. Change Management – Ensure project compliance to ePlus Change Management process. Coordinate the resolution of software defects as part of the QA and Change Management process. Review and plan upcoming releases, communicate to the business. Communication – Ensure all stakeholders are communicated with in a timely and consistent manner. Elicit requirements from the business to use to produce the scope and requirements. Process Improvement - Evaluate and improve HR processes through automation, standardization, and system enhancements. Partnership - Partner with stakeholders to gather, document, and analyze business requirements. Qualifications Basic Qualifications: Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field or equivalent experience. Minimum of 5+ years of experience in business analysis, with at least 2 years in a senior or lead analyst role. Experience with UKG (Ultimate Kronos Group) – hands-on configuration, support, and process optimization across HRIS modules Applicant Tracking Systems (ATS) – experience supporting, configuring, or optimizing recruiting workflows with a modern ATS like Greenhouse or similar Led cross-functional initiatives with significant business impact. Strong proficiency in Excel (Pivot Tables, VLOOKUP, Power Query), Power BI, or Tableau. Proficient in configuring enterprise applications to meet business requirements, with the ability to tailor workflows, user interfaces, and business rules without compromising system integrity. Strong analytical and problem-solving skills, with a data-driven mindset and the ability to interpret complex information, identify root causes, and recommend effective solutions. Deep understanding of user experiences principles and a strong ability to translate customer needs into technical requirements and process enhancements. Skilled in identifying potential project and operational risks, evaluating their impact, and proactively recommending mitigation strategies. Preferred Skills: Experience driving process improvement using established methodologies (e.g., Lean Six Sigma, Agile). Experience with Workforce Management (WFM) systems, including scheduling, timekeeping, and labor optimization (preferably UKG Workforce Management). Experience working with Greenhouse Applicant Tracking System (ATS). Strong hands-on experience with UKG Workforce Management (WFM). Proven success supporting or leading HR technology initiatives and enhancements. Experience participating in one or more end-to-end HRMS implementations. Position Specifics The initial base salary range for this position is expected to be between $99,000 and $125,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses. ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. #LI-BM1 #IND1 Who We Are At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results. Corporate Values Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. Commitment to Diversity, Inclusion and Belonging We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position. By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract. ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice. Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

🏢 Summary: Senior Data Scientist role focused on driving customer intelligence through advanced analytics to inform strategic decisions on engagement, retention, and monetization. The position involves leading end-to-end analyses, building scalable data pipelines, developing predictive and causal models, and delivering executive-ready insights. You will operate at the intersection of analytics and business strategy, translating ambiguous problems into measurable impact. 🗂️ Requirements: 5+ years experience in data science or advanced analytics, Proven experience solving ambiguous, high-visibility analytical problems, Experience building reusable measurement frameworks or impact evaluation methodologies, Strong proficiency in SQL, Python, and Excel, Experience developing and productionizing data pipelines, Hands-on experience with Tableau or Looker, Knowledge of causal inference and experimentation, Experience writing production-quality analytical code 📃 Skills: SQL, Python, Excel, Tableau, Looker, Airflow, Statistics, Modeling, Experimentation, Analytics 🏢 Description: Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the team The Core Analytics Team is a centralized function dedicated to providing data-driven insights to drive business and product success. We work closely with our Product, Engineering, and Marketing teams to deliver exceptional experiences to our customers while maximizing the value proposition for the business. About the role Roku is looking for a Senior Data Scientist to join the Core Analytics team and drive data-driven insights for our Customer Intelligence function, part of the broader Planning & Optimization team. Together, we answer high-impact business questions from senior leaders with clear, decision-ready insights. You’ll work on customer analytics that directly shape how Roku grows engagement, retention and monetization across the streaming ecosystem, with visibility to cross-functional leaders and meaningful ownership over high-impact questions. This role is designed to operate at the intersection of analytics and business strategy. We're looking for someone who can translate customer behavior into metrics and narratives which can help define our customer strategy, and/or measure the impact of initiatives on customer behavior. You’ll be expected to translate ambiguous stakeholder needs into strong analytical narratives and executive-ready deliverables. A core part of this work involves measuring incremental impact and distinguishing true effects from noise. Familiarity with causal inference and experimentation is important; deep specialization is a plus but not required. For New York Only - The estimated annual salary for this position is between $144,500 to $187,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you'll be doing: End-to-end Advanced Analytics: lead the design, execution, and delivery of complex analyses, leveraging advanced analytics to understand customer behavior, predict churn, identify growth opportunities, and measure the incrementally of initiatives. Technical Execution & Automation: develop, optimize, and maintain scalable SQL and Python-based data pipelines and analytical workflows. Write production-quality code to create datasets, compute KPIs, validate results, and build predictive/causal models when needed. Partner with Data Engineering to enhance data quality, metric consistency, and pipeline reliability, including leveraging tools like Airflow. Dashboarding & Reporting: create and maintain Tableau/Looker dashboards and recurring scorecards that empower business teams with self-service insights, reducing ad-hoc requests and enabling continuous performance monitoring. Raise Analytical Bar: champion best practices in statistical rigor, bias awareness, and data governance. Continuously explore new methodologies and tools to elevate the team's analytical capabilities. Business-Oriented Storytelling & Communication: craft compelling, executive-ready narratives and presentations (slides, memos) that clearly articulate complex analytical findings, strategic implications, and actionable recommendations to both technical and non-technical audiences, influencing decision-makers across the organization. Stakeholder Partnership: clarify objectives, assumptions, tradeoffs, and decision points; ensure outputs are usable. We’re Excited If You Have: 5+ years of experience in data science or advanced analytics roles driving measurable business impact. Demonstrated ownership of ambiguous, high-visibility analytical problems. Experience building reusable measurement frameworks or scalable impact evaluation methodologies. Strong proficiency in Excel, SQL and Python for data analysis and visualization. Experience building reusable analytical code and productionizing workflows (e.g., Airflow or similar tools). Hands-on experience with Tableau or Looker for reporting. Ability to communicate complex findings clearly to both technical and executive audiences. #LI-GT2 Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet. By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.

🏢 Summary: Lead Backend Engineer role focused on architecting and scaling a high-throughput, resilient mass-notification engine in a multi-tenant SaaS environment. The position centers on optimizing distributed systems, ensuring strict SLA compliance, and building reliable, event-driven backend services that handle large traffic spikes. The engineer will design robust APIs, database architectures, and monitoring solutions to guarantee performance, reliability, and scalability. 🗂️ Requirements: 8+ years of backend engineering experience, Production-level expertise in Node.js, Experience designing multi-tenant SaaS systems with high uptime requirements, Strong experience with relational and NoSQL databases, Experience with distributed systems and message brokers, Expertise in performance tuning, indexing, and data modeling, Experience with monitoring and observability tools, Bachelor’s degree in Computer Science or related field or equivalent experience, Ability to work within driving distance of Baltimore HQ 📃 Skills: Node.js, PostgreSQL, MySQL, Redis, DynamoDB, MongoDB, RabbitMQ, Kafka, IPAWS, Twilio, Vonage, Terraform, Pulumi, SQL, NoSQL, SaaS, APIs 🏢 Description: Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description In a world where information moves at the speed of light, the difference between a notification received and a notification lost can be critical. We are looking for a Lead Backend Engineer to take ownership of our high-performance core responsible for delivering mass notifications via SMS, Email, Voice, Push, Slack, and IPAWS to thousands of users simultaneously. This isn't just about writing code; it’s about engineering resilience. You will be the architect of systems that cannot afford to fail, ensuring that every message reaches its destination with perfect reliability and industry-leading throughput. If you are driven by the challenge of optimizing distributed systems and building SaaS solutions that scale gracefully under usage spikes, your expertise will have a direct, tangible impact on our mission. Candidates must be located within driving distance from our Baltimore HQ. A Day in the Life: Design and evolve a high-throughput notification engine capable of handling massive spikes in data without compromising on latency or reliability. Continuously refine system architecture to meet and exceed strict SLAs, ensuring the engine remains performant as our user base grows. Implement sophisticated monitoring, alerting, and self-healing protocols to identify and resolve bottlenecks before they impact our users. Set the standard for engineering excellence through high-quality code reviews, technical documentation, and proactive mentorship of the engineering team. Design and maintain high-performance database schemas and query structures optimized for rapid ingestion and retrieval of millions of notification records. Build and maintain robust API integrations and asynchronous communication pathways (message queues, event-driven architecture) across diverse notification channels. Transition high-level business requirements into technical roadmaps, focusing on modularity, security, and long-term maintainability. Required Skills & Abilities: Deep, production-level expertise in Node.js, with a comprehensive understanding of its asynchronous nature and event-driven architecture. Proven experience designing and maintaining complex, multi-tenant SaaS environments that prioritize uptime and data integrity. Proven experience with both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., Redis, DynamoDB, MongoDB) databases, specifically focusing on performance tuning, indexing strategies, and data modeling for scale. A strong background in distributed systems, including experience with message brokers (e.g., RabbitMQ, Kafka) and database optimization. Expert knowledge of monitoring tools and observability practices to ensure 24/7 system health. The ability to articulate complex technical concepts to both technical and non-technical stakeholders while fostering an inclusive, collaborative environment. Ability to travel on occasion. Desired Skills: Experience working with IPAWS, telephony providers (Twilio, Vonage), or large-scale email delivery services. Proficiency with tools like Terraform or Pulumi to manage cloud infrastructure. Familiarity with compliance standards relevant to data transmission and privacy. Education & Experience: Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related field. Equivalent experience may substitute for education. 8+ years of related experience Alertus Career Advantages: Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work HomeBuying Incentive Employee Referral Bonuses Flex Scheduling Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines.

🏢 Summary: Founding Technical Recruiter role focused on building and scaling the full-cycle recruiting function for technical teams including AI/ML, Engineering, Data, and Design. The position involves sourcing senior technical talent, partnering with leadership on hiring strategy, and creating recruiting processes and infrastructure for a fast-growing AI company. 🗂️ Requirements: 4+ years of full-cycle technical recruiting experience, Experience recruiting for senior and staff-level engineering roles, Strong sourcing experience for hard-to-fill technical positions, Experience in a fast-growing product-led startup, Ability to use recruiting metrics and pipeline data, Experience building recruiting processes and interview frameworks, Ability to work autonomously and manage end-to-end searches, Willingness to work in person in SF or NYC office 📃 Skills: Recruiting, Sourcing, ATS, AI, ML, Data, Engineering, Analytics 🏢 Description: Stuut is transforming accounts receivable for B2B companies—making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One.The RoleWe're hiring our first dedicated recruiter. Nearly every open role at Stuut today is technical—AI/ML, voice infrastructure, applied AI engineering, data, and design—and the pace of hiring is only accelerating. As our Founding Technical Recruiter, you'll own the full recruiting lifecycle for these roles, from sourcing through offer, and build the talent function itself: the processes, tooling, employer brand, and hiring standards that will carry us through the next several years of growth.You'll report directly to the CEO and partner day-to-day with engineering and product leadership. This is not a role where you inherit a playbook—you'll write it. If you're energized by owning searches end-to-end for senior technical talent, being measured on the quality of the people you bring in, and shaping how a fast-moving AI company scales its team, this is the seat.What You'll DoOwn full-cycle recruiting for technical roles: run searches end-to-end across Engineering, AI/ML, Data, and Design—from kickoff and sourcing through interviews, references, and closed offers.Source proactively and creatively: build pipelines of exceptional senior+ engineers and researchers through outbound, referrals, communities, events, and channels other recruiters haven't thought of yet. Top candidates here won't come inbound—you'll go find them.Partner with leadership as a trusted advisor: work directly with the CEO and hiring managers to define role scope, success profiles, and evaluation criteria—and be a consistent voice for quality throughout the process.Build the recruiting function from scratch: stand up our processes, interview frameworks, scorecards, and ATS hygiene; establish the metrics and reporting that keep hiring fast and honest.Deliver an exceptional candidate experience: every candidate—hired or not—should leave the process thinking more of Stuut than when they entered it.Champion Stuut's story in the market: represent our product, traction, and technical bar to passive candidates and position Stuut as the place ambitious engineers want to build.Use data to get better every week: track pass-through rates, diagnose bottlenecks, and iterate on sourcing and process based on what the numbers tell you.You Might Be a Fit If You…Have 4+ years of full-cycle recruiting experience with a focus on technical roles, ideally in-house at a fast-growing, product-led startup.Have owned searches for senior and staff+ engineering talent and can establish instant credibility with technical leaders and candidates.Have strong sourcing chops—you're comfortable building pipelines for hard-to-fill roles rather than waiting on inbound.Have worked somewhere with a very high talent bar and understand the subtle indicators that separate good from great technical talent.Are data-driven: you use pipeline metrics to prioritize your time, spot problems early, and make the case for change.Operate with autonomy—you're used to leading searches end-to-end and prioritizing your own workload without direction.Are excited to build a function, not just fill seats: processes, employer brand, and hiring infrastructure that scale.Want to work in person, at speed, alongside the founders in our SF or NYC office.CompensationTop-of-market salary and equity packageBenefits (for U.S.-based full-time employees)Medical, dental & vision insurance coverage for you401(k) & MatchEquityFlexible PTOParental LeaveCompensationTop-of-market salary and equity packageBenefits (for U.S.-based full-time employees)Medical, dental & vision insurance coverage for you401(k) & MatchEquityFlexible PTOParental LeaveCompensation Range: $180K - $250K

🏢 Summary: Senior developer role focused on building and scaling web applications and APIs for advertising campaigns within a service-oriented architecture. The position involves designing high-quality front-end and back-end systems, improving performance and scalability, and providing technical leadership in an agile, continuously deployed environment. You will collaborate with UX, product, and commercial teams to deliver robust, low-latency distributed systems at scale. 🗂️ Requirements: BS or MS in Computer Science or equivalent, 8+ years of web application development experience, Expert-level JavaScript knowledge, Strong experience with NodeJS and TypeScript, Experience with Express, NextJS, and React, Experience designing and developing APIs, Experience with large-scale, low-latency distributed systems, Working knowledge of containerization and Kubernetes, Experience with PostgreSQL, Redis, or ElasticSearch, Experience with AWS or GCP, Knowledge of software design patterns and testing frameworks 📃 Skills: JavaScript, NodeJS, TypeScript, Express, NextJS, React, Kubernetes, PostgreSQL, Redis, ElasticSearch, AWS, GCP, SOA, APIs, Docker, GitHubCopilot 🏢 Description: Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team Advertising Engineering builds the user interfaces and APIs that power Roku’s advertising campaigns, helping drive growth across Roku and strategic content like The Roku Channel. We operate as a highly agile, service‑oriented team that ships continuously—adding features to existing systems while elevating usability, quality, performance, and scalability. You’ll partner closely with UX, Product, and Commercial stakeholders inside Roku and with external strategic partners to deliver exceptional web applications and back‑end services at scale. We value endless curiosity, a global mindset with locally relevant execution, and gritty, self‑directed problem solving—balanced with strong interpersonal skills and responsiveness to evolving business needs About the Role This role is for a senior developer on the team building user interfaces and APIs to support advertising campaigns. The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and commercial teams within Roku and across external strategic partner organizations. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs. "For Massachusetts Only - The estimated annual salary for this position is between $198,000 - $286,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off." What you’ll be doing Design, develop and deliver high-quality web applications and back-end services in a Service Oriented Architecture (SOA) model Add new functionality to existing systems, while constantly working to improve usability, quality, performance and scalability Provide technical leadership, guidance and support to other team members Take part in the planning and refinement of features along with the team to come up with innovative and collaborative designs Work closely with UX designers, product management and end-users to create exceptional user experiences Provide ongoing support and maintenance of existing products Deliver constant value back to the business in a highly agile team following continuous deployment We’re excited if you have BS or MS in Computer Science or equivalent 8+ years of web applications development experience Expert-level knowledge of JavaScript Deep experience with NodeJS, TypeScript, and frameworks like Express, NextJS, and React Working knowledge of containerization and Kubernetes Expertise in designing and developing APIs, with a firm grasp of API lifecycle management Experience building large scale and low latency distributed systems Familiarity with database technologies such as PostgreSQL, Redis, and ElasticSearch Knowledge and experience with programming best practices, design patterns, software design structures, and testing frameworks Experience with cloud technology like AWS and GCP Mindset toward AI adoption and some experience using development AI tools like Github Copilot Superior problem-solving skills with demonstrable history of autonomously delivering high quality, scalable and maintainable solutions Intrinsically motivated, independent thinker who works well alone or in group settings with minimal direct supervision #LI-DH2 Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet. By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.

🏢 Summary: Lead Software Engineer role focused on building and scaling high-availability backend systems that deliver real-time emergency notifications across SIP, multicast, MQTT, and desktop channels, integrating cloud SaaS platforms with IoT and physical hardware. The position involves leading technical design, ensuring reliable high-throughput communication, and mentoring engineers in a microservices environment. The role directly supports mission-critical, low-latency systems used for public safety. 🗂️ Requirements: 8+ years of experience in software engineering, Expertise in building and scaling Node.js applications in microservices architecture, Experience designing distributed systems and high-availability SaaS solutions, Strong experience with relational and non-relational databases, Proficiency in schema design, query optimization, and data integrity management, Experience with SIP, Multicast, and web-based communication protocols, Experience managing high-throughput systems with strict reliability SLAs, Experience with asynchronous messaging systems, Ability to lead technical design and mentor engineers, Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering or related field, Must be located within driving distance of Baltimore HQ, Ability to travel occasionally 📃 Skills: Node.js, Microservices, SaaS, DistributedSystems, PostgreSQL, Redis, NoSQL, SIP, Multicast, MQTT, RabbitMQ, Kafka, APIs, IoT, Streaming 🏢 Description: Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description In a crisis, information is the most valuable asset. When an emergency alert is triggered, the underlying technology must be invisible, instantaneous, and infallible. As the Lead Software Engineer for hardware/3rd party integrations, you aren’t just writing code; you are building the digital nervous system that protects lives. You will lead a high-impact team responsible for the final, critical mile of our service: the delivery of audio via SIP, multicast data streams, and real-time alerts to a massive fleet of connected devices and desktop agents. This role sits at the intersection of complex SaaS architecture and physical hardware integration. If you are a systems thinker who enjoys bridging the gap between cloud services and real-world devices, your work here will have a direct, tangible impact on public safety. Candidates must be located within driving distance from our Baltimore HQ. A Day in the Life: Design and maintain backend systems capable of managing and communicating with hundreds of thousands of concurrent IoT devices. Design and maintain high-throughput backend systems that ensure emergency notifications are delivered across SIP, Multicast, and Desktop Agents and MQTT-based device networks without fail. Lead the integration of our cloud-based SaaS platform with remote physical hardware to trigger real-time emergency responses. Act as a technical mentor and example to the team, establishing best practices for NodeJS development, API design, and asynchronous communication. Implement advanced monitoring and alerting frameworks to proactively identify and resolve bottlenecks in the code and in the delivery pipeline. Refine and evolve communication protocols for audio and video streaming to ensure low latency and high fidelity in diverse network environments. Required Skills & Abilities: Deep expertise in building, scaling, and maintaining production-grade Node.js applications in a microservices environment. Proven experience designing complex SaaS solutions with a focus on distributed systems and high-availability architecture. Significant experience with relational (e.g., PostgreSQL) and non-relational (e.g., Redis, NoSQL) databases. You should be proficient in schema design, query optimization, and managing data integrity for high-concurrency, time-sensitive applications. Practical knowledge of SIP for audio, Multicast, and web-based communication protocols. A track record of managing high-throughput data delivery and meeting strict reliability SLAs. Strong command of asynchronous messaging patterns (e.g., RabbitMQ, Kafka) and robust API integration strategies. Demonstrated ability to guide a team through complex technical hurdles while maintaining a focus on impact and delivery. Ability to travel on occasion. Desired Skills: Experience with database performance tuning at scale or managing distributed databases. Familiarity with physical hardware or IoT devices in a professional capacity. Knowledge of video communication protocols and low-latency streaming. Direct experience in the emergency notification, security, or mission-critical software sectors Education & Experience: Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related field. Equivalent experience may substitute for education. 8+ years of related experience Alertus Career Advantages: Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work HomeBuying Incentive Employee Referral Bonuses Flex Scheduling Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines.

🏢 Summary: End-to-end Product Manager role focused on building a real-time, behaviour-driven product that turns customer signals into measurable outcomes like conversion and revenue. The role emphasizes rapid experimentation, data-informed decisions, and strong ownership in a high-ambiguity, zero-to-one environment. You will collaborate closely with engineering and design to deliver simple, high-impact solutions. 🗂️ Requirements: Experience in early-stage or zero-to-one product environments, Experience running product discovery and rapid experimentation cycles, Strong proficiency in product analytics and data-driven decision-making, Experience working in cross-functional product teams, Background in activation, growth, or behaviour-driven products, Ability to define hypotheses and run experiments, Ability to make decisions under ambiguity 📃 Skills: ProductDiscovery, Experimentation, ProductAnalytics, Amplitude, DataAnalysis, Growth, Activation, A/BTesting 🏢 Description: About us At Text, we’re building a new category around customer communication, powered by real-time data. You’ll join a product area focused on turning behavioural signals into actions that drive conversion, revenue, and growth - not another CRM, but a system that helps businesses act in real time. We have a clear direction. Now we need someone who can turn it into fast learning, sharp decisions, and continuous progress in a high-ambiguity, high-ownership environment. This is a builder role - you’ll define how the product works end-to-end, turning real-time signals into measurable outcomes. What you’ll do: Own a product area end-to-end - from identifying the right problems to delivering measurable outcomes (e.g. conversion, revenue) Turn direction into fast learning - define hypotheses, run experiments, and iterate quickly Make high-quality decisions in ambiguity and move forward without perfect data Work closely with engineering and design to build simple, effective solutions Move fast and stay focused - prioritise what matters most and continuously learn what works Collaborate across teams to build a cohesive product experience, not isolated features You’re a strong match if you: Have experience building products in early-stage or zero-to-one environments Think in outcomes - you care about real impact, not just shipping features Bring high ownership - you take responsibility for outcomes, not just tasks Navigate ambiguity confidently — making decisions and helping strong teams move faster on what matters most Have strong product judgment - you know what matters, what to skip, and how to keep things simple Care deeply about customer behaviour and decision-making Think in systems - connecting data, product, and experience across teams Hard skills & experience: Experience running product discovery and rapid experimentation cycles Strong data fluency — comfortable using product analytics (e.g. Amplitude) to inform decisions and measure impact Background in activation, growth, or behaviour-driven products Experience working in cross-functional product teams How We Work We’re a hybrid team – remote when it makes sense, onsite when it matters most. Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes. Our office is open year-round – drop by anytime. Benefits We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget. What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built. With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive. And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat , ChatBot , HelpDesk , KnowledgeBase , OpenWidget .