June 9, 2026
Senior Product Manager - Customer List
Senior • Hybrid
27,000 - 32,000 PLN
Wroclaw, Poland
About us
At Text, we’re building a new category around customer communication, powered by real-time data.
You’ll join a product area focused on turning behavioural signals into actions that drive conversion, revenue, and growth - not another CRM, but a system that helps businesses act in real time.
We have a clear direction. Now we need someone who can turn it into fast learning, sharp decisions, and continuous progress in a high-ambiguity, high-ownership environment. This is a builder role - you’ll define how the product works end-to-end, turning real-time signals into measurable outcomes.
What you’ll do:
Own a product area end-to-end - from identifying the right problems to delivering measurable outcomes (e.g. conversion, revenue)
Turn direction into fast learning - define hypotheses, run experiments, and iterate quickly
Make high-quality decisions in ambiguity and move forward without perfect data
Work closely with engineering and design to build simple, effective solutions
Move fast and stay focused - prioritise what matters most and continuously learn what works
Collaborate across teams to build a cohesive product experience, not isolated features
You’re a strong match if you:
Have experience building products in early-stage or zero-to-one environments
Think in outcomes - you care about real impact, not just shipping features
Bring high ownership - you take responsibility for outcomes, not just tasks
Navigate ambiguity confidently — making decisions and helping strong teams move faster on what matters most
Have strong product judgment - you know what matters, what to skip, and how to keep things simple
Care deeply about customer behaviour and decision-making
Think in systems - connecting data, product, and experience across teams
Hard skills & experience:
Experience running product discovery and rapid experimentation cycles
Strong data fluency — comfortable using product analytics (e.g. Amplitude) to inform decisions and measure impact
Background in activation, growth, or behaviour-driven products
Experience working in cross-functional product teams
How We Work
We’re a hybrid team – remote when it makes sense, onsite when it matters most.
Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes.
Our office is open year-round – drop by anytime.
Benefits
We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.
And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
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Poznan, Poland
🏢 Summary: Product Manager role focused on Operations Automation, driving CX automation and efficiency improvements through end-to-end product lifecycle ownership. The position involves defining product vision and roadmap, managing backlog with engineering teams, and translating business needs into scalable digital solutions. You will shape company-wide automation initiatives while balancing technical constraints and operational impact. 🗂️ Requirements: Product management lifecycle experience, Roadmap and product vision planning, Backlog management with engineering teams, KPI definition and metrics monitoring, Problem and solution space analysis, Data-driven decision making, Stakeholder communication, Technical limitations understanding, Risk management, English B2, Polish B2 📃 Skills: ProductManagement, Automation, KPI, Analytics, Backlog, Roadmap, Microservices, Kubernetes, Docker, Consul, GitHub, GitHubActions, AI, Data, Hermes 🏢 Description: Job Description: In the Operations Automation domain, we focus on driving efficiency and transforming customer experience (CX) across the organization. This critical role is responsible for product management within automated operations, directly impacting CX automation and delivering high-value efficiency gains for multiple internal departments. If you are a proactive product leader who thrives on translating business challenges into impactful digital products, understands the balance between technical capabilities and operational solutions, and wants to shape company-wide initiatives - this is the right job for you! This is the right job for you if you: Product Management Experience: A proven track record in overseeing the product lifecycle (discovery, implementation, post-implementation) to deliver tangible business value. Strategic & Analytical Thinking: The ability to build product plans for at least a quarter and a long-term product vision for at least 1 year, determining clear increments and expected business effects. Problem-Solving Framework: A deep understanding of the difference between problem and solution spaces, ensuring you identify problems worth solving based on user insights without jumping to solutions too fast. KPI Driven Approach: Ability to define and set key KPIs for business goals, monitor relevant product metrics, and clearly understand the differences between input and output measures. Stakeholder & Communication Skills: Excellent interpersonal skills with the ability to facilitate communication across diverse teams, translate business requirements into technology (and vice versa), and communicate complex ideas clearly and concisely to various audiences. Business Writing Excellence: Strong ability to summarize insights into simple, easy-to-understand documents and produce structured recommendations based on accurate data analysis. Language Proficiency: English and Polish at a minimum B2 level. In your daily work you will handle the following tasks: Product Vision & Roadmap: Developing the product vision, roadmaps, and timelines within the Operations Automation portfolio, managing the end-to-end delivery of features. Backlog Management & Team Collaboration: Managing and prioritizing the product backlog in close daily collaboration with engineering teams to ensure execution aligns with strategic goals. Stakeholder Alignment: Collaborating with business teams and internal stakeholders to understand their needs, reconcile requirements, and translate them into digital product functionalities. Cross-Functional Collaboration: Leading products in close alignment with other Product Managers and stakeholders to bridge gaps and solve specific, company-wide problems. Risk & Mitigation Management: Identifying project and product risks at an early stage, communicating them transparently, and executing proper mitigation measures. Technical & Operational Advisory: Understanding technical limitations, being vocal about them, and recommending objective, argument-based decisions - including when it makes more sense to seek operational rather than software solutions. Driving Innovation: Proactively contributing to company-wide initiatives and actively seeking new opportunities to raise the operational bar. What's in it for you: What's in it for you: Flexible working hours in the hybrid model (4/1) - working hours start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work. Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units). Annual bonus based on your annual performance and company results. Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms). A 16" or 14" MacBook Pro or corresponding Dell with Windows (if you don't like Macs) and all the necessary accessories. A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers). English classes that we pay for related to the specific nature of your job. A training budget, inter-team tourism, hackathons, and an internal learning platform where you will find multiple trainings. An additional day off for volunteering , which you can use alone, with a team, or with a larger group of people connected by a common goal. Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, Advent of Code, and many other occasions we enjoy. #goodtobehere means that: You will join a team you can count on - we work with top-class specialists who have knowledge- and experience-sharing in their DNA. You will love our level of autonomy in team organization, the space for continuous development, and the opportunity to try new things. You get to choose which technology solves the problem and you are responsible for what you create. You will value our Developer Experience and the full platform of tools and technologies that make creating software easier. We rely on an internal ecosystem based on self-service and widely used tools such as Kubernetes, Docker, Consul, GitHub, and GitHub Actions. You will be equipped with modern AI tools to automate repetitive tasks, allowing you to focus on developing new services and refining existing ones. You will create solutions that will be used (and loved!) by your friends, family and millions of our customers. You will meet the Allegro Scale , which starts with over 1000 microservices, an open-source data bus (Hermes) with 300K+ rps, and tens of petabytes of data. You will become part of Allegro Tech - we speak at conferences, run our own blog, record podcasts, and organize our own internal conference. Send us your CV and... see you at Allegro!
Technology
CKSource
Technical Product Manager
Senior
Remote
Warsaw, Poland
22,000 - 28,000 PLN/mo
🏢 Summary: Technical Product Manager role focused on building and scaling AI capabilities at the platform and backend level, powering multiple products. The position bridges product strategy and deep engineering collaboration, shaping AI-driven features, APIs, and infrastructure for reliability and scalability. You will own end-to-end product delivery for AI and cloud services, translating business needs into robust technical solutions. 🗂️ Requirements: Technical background in software development or hands-on engineering role, Ability to read code and participate in architecture discussions, Experience working with backend or platform products, Strong understanding of LLMs and AI system design, Experience with APIs and service architecture, Ability to define and manage technical product requirements, Experience delivering scalable and reliable technical solutions, Fluent English communication skills 📃 Skills: AI, LLMs, APIs, Backend, Architecture, Cloud, Infrastructure, Prompting, Observability, Permissions, RateLimiting, Streaming, ModelManagement, Evaluations 🏢 Description: We are the company behind CKEditor – an open-source rich text editor used by millions of people around the world. We are part of Tiugo Technologies, a family of API-first developer platforms (CKEditor, TinyMCE, ButterCMS, Uploadcare) focused on content creation and digital collaboration. Description: As a Technical Product Manager, you will help shape how AI becomes a real product capability across CKEditor. This role sits at the intersection of product thinking, engineering depth, and developer empathy. You’ll work closely with engineers, designers, and business stakeholders to turn AI opportunities into product decisions that are useful, scalable, and worth shipping. When this role works well, teams move faster, product decisions get sharper, and AI capabilities feel like a real extension of the product rather than a layer added on top. You won’t just help define features. You’ll help define how we build in this space. You'll work on the backend and platform layer that powers multiple products across CKEditor. This department includes the AI Services team, which focuses on agent harnessing, model management and evaluations, streaming, rate limiting, and permissions, as well as Cloud Services teams responsible for real-time collaboration infrastructure. What those teams share is a platform-first mindset: you need to care about APIs, service architecture, and the reliability that many products and teams depend on every day. On the AI side, you also need to understand what LLMs can and can't do, and why that matters at the infrastructure level. If you have a stronger background with the product surface and the design - and would like to continue growing in that direction - take a look at our counterpart role, Technical Product Manager. Key responsibilities: Help shape the product vision and roadmap for our features. Drive prioritization day to day: make clear tradeoffs between user value, technical complexity, speed, and quality. Keep the team focused on what matters most right now. Collaborate with engineering teams to translate business needs into technical requirements. Manage the product lifecycle from conception through release. Define and track product requirements, and ensure delivery of high-quality and scalable solutions. Coordinate with sales, marketing, and support teams to maximize product success. To be successful in this role you need the following: Engineers forget you're a PM. You come from a technical background (whether that's software development or another hands-on technical role), and it shows. You can read code, hold your own in architecture discussions, and understand constraints without needing them explained twice. You ship, not just plan. Within 3 months, you'll be expected to be productive in the trenches. This isn't a role where strategy fills your calendar. You own the day-to-day scope and delivery alongside your engineering and design counterparts, and you move at the pace the work demands. You're comfortable owning hundreds of small decisions, every day. High-level strategy will be covered by product and technical leaders, with your help. But the details are yours. You'll make judgment calls constantly, and you won't wait for permission to make them. You take AI seriously and you lead well in high-stakes environments. AI is our top product priority right now. You understand how LLMs work, what makes a prompt engineering approach sound or fragile, and why model behavior matters to the product experience. You'll be in conversations with product leaders, technical leaders, and go-to-market teams, and you can discuss this work credibly with engineers and executives while driving clarity and momentum without formal authority. You communicate clearly across very different audiences, in fluent English. You can explain a technical tradeoff to a non-technical stakeholder and an AI product decision to an engineer, on the same day, without losing either audience. Experience that helps: We care more about what you've accomplished than CV line items. If you've shipped products that users and developers love, and can discuss technical tradeoffs, we want to talk regardless of your education or exact years of experience. We'd love to hear about: You've worked on platform or backend products that serve multiple teams or product surfaces. You understand the difference between shipping a feature once and building a capability others will depend on every day. You can discuss prompt engineering, model behavior, evaluations, and operational tradeoffs without hand-waving. You know that AI quality is not just about picking a model; it's about system design, guardrails, iteration, and measurement. You've worked with APIs, service architecture, observability, permissions, rate limits, or other platform concerns that determine whether a technical product is reliable at scale. Why join CKSource: Our people are a huge part of what makes CKSource a great place to work! Aside from a great team, some of our benefits include: B2B contract-based monthly remuneration is 22.000 - 28.000 PLN + VAT or its equivalent on the employment contract. Flexible schedule and the possibility to work fully remotely. Professional development resources (up to 5 days of additional leave and 6 000 PLN yearly). LinkedIn Learning access. Extra leave for Tiugo Day – our company’s foundation day and your birthday. English lessons with a native speaker and an online language platform where you can learn English, Spanish, and German. Access to a mental health and well-being platform with 24/7 dedicated psychological support. Private medical care (Enel Med or Medicover) and Multisport card. 26 days of paid leave for our contractors. 2 weeks of paid parental leave for our contractors. Recruitment process: HR interview, ~ 45 min Interview with the Hiring Manager (Senior Technical Product Manager) and the Engineering Manager, ~ 1,5h Interview with the Director of Engineering, ~ 30 min In person deep dive task
Technology
Santander Consumer Bank
Product Owner
Senior
Hybrid
Wroclaw, Poland
🏢 Summary: Product Owner responsible for developing and optimizing post-sales service products and processes, with strong focus on automation, digitalization and AI solutions. The role involves defining product vision, managing backlog, prioritizing features and delivering business value in an Agile environment. You will drive implementation of workflow, ECM and low-code/no-code tools to improve operational efficiency and customer experience. 🗂️ Requirements: Experience in product development or implementation of automation/digitalization solutions, Experience with process optimization, Experience working in Agile/Scrum, Ability to manage product backlog and prioritize features, Ability to translate business needs into technical solutions, Experience collaborating with business and technology stakeholders, English proficiency minimum B1 📃 Skills: Agile, Scrum, AI, Automation, Digitalization, ECM, Workflow, Low-code, No-code, KPI 🏢 Description: Poznaj nas bliżej: W Tribe rozwijamy nowoczesne rozwiązania wspierające obsługę posprzedażową klientów oraz procesy wewnętrzne Banku. Łączymy świat biznesu, technologii, automatyzacji i AI, tworząc produkty, które upraszczają procesy, poprawiają doświadczenie klienta i zwiększają efektywność organizacji. Szukamy osoby, która potrafi budować wizję produktu, nadawać kierunek rozwoju i skutecznie przekładać potrzeby biznesowe na konkretne rozwiązania. Co będziesz robić? Będziesz odpowiadać za rozwój produktów i procesów w obszarze obsługi posprzedażowej, w szczególności poprzez: automatyzację i digitalizację procesów (w tym z wykorzystaniem AI), automatyzację i digitalizację korespondencji masowej / seryjnej rozwój rozwiązań low-code/no-code, wdrażanie narzędzi wspierających workflow i systemów klasy ECM, projektowanie i rozwój rozwiązań usprawniających obsługę klienta wewnętrznego i zewnętrznego, optymalizację procesów biznesowych i customer journey, zwiększanie efektywności operacyjnej oraz poprawę doświadczeń klientów (NPS). Twoja rola: Jako Product Owner będziesz: definiować wizję i kierunek rozwoju produktu, odpowiadać za wartość biznesową dostarczanych rozwiązań, budować i rozwijać backlog produktu oraz ustalać priorytety dla zespołu, współpracować z interesariuszami biznesowymi i technologicznymi, reprezentować potrzeby klientów oraz użytkowników końcowych, definiować i monitorować KPI produktów, podejmować decyzje dotyczące funkcjonalności i rozwoju produktu, współtworzyć cele zespołu oraz roadmapę rozwoju, identyfikować możliwości wykorzystania automatyzacji i AI w procesach biznesowych, dbać o to, aby tworzone rozwiązania realnie upraszczały pracę i zwiększały wartość dla organizacji. Kogo szukamy? Szukamy osoby, która: ma doświadczenie w rozwijaniu produktów lub wdrażaniu rozwiązań związanych z automatyzacją, digitalizacją lub optymalizacją procesów, rozumie nowoczesne trendy technologiczne i produktowe, potrafi przekładać potrzeby biznesowe na konkretne rozwiązania, myśli produktowo i potrafi budować długofalową wizję, dobrze odnajduje się w złożonym środowisku biznesowym, potrafi angażować i inspirować innych, ma doświadczenie w pracy Agile/Scrum, jest komunikatywna, samodzielna i nastawiona na współpracę, swobodnie komunikuje się w języku angielskim (min. B1) Mile widziane: doświadczenie w pracy z rozwiązaniami AI, znajomość narzędzi low-code/no-code, doświadczenie w sektorze finansowym lub procesach operacyjnych, certyfikat PSPO lub Scrum Product Owner Certified (SPOC®). Co oferujemy? realny wpływ na transformację organizacji, możliwość pracy przy nowoczesnych rozwiązaniach z obszaru AI i automatyzacji, współpracę z biznesem i technologią w modelu produktowym, dużą samodzielność i przestrzeń do realizacji własnych pomysłów, pracę w środowisku Agile, możliwość rozwoju kompetencji produktowych i technologicznych, udział w projektach o dużej skali i realnym wpływie na doświadczenie klientów. Benefity: Dodatkowe składniki wynagrodzenia: m.in . premia roczna Dostęp do wiedzy no limit- wewnętrzna strefa wymiany wiedzy, platforma szkoleniowa Dojo z dostępem do szkoleń na LinkedIn Learning, IBM oraz O’Reilly, program mentoringowy, webinary i podcasty eksperckie Kursy języka angielskiego i nie tylko Prywatną opiekę medyczną – Medicover Kartę Multisport Elastyczne systemy czasu pracy nastawione na zachowanie równowagi życia zawodowego i prywatnego Możliwość pracy w systemie hybrydowym Program Buddy Program Poleceń Pracowniczych z możliwością otrzymania nagrody finansowej za skuteczne polecenie Możliwość wykupienia ubezpieczenie na życie – dogodne pakiety dla siebie i rodziny Program zniżek na usługi firmowe Dodatkowe świadczenia socjalne Dostęp do platformy psychologicznej Parking samochodowy dla pracowników Parking dla rowerów i prysznic – jeśli jeździsz do pracy rowerem Program „na bank bez barier!” - tu możesz być sobą. Wyróżnia nas wysokie poczucie różnorodności i inkluzywności. Przyjazną atmosferę w pracy, imprezy integracyjne i spotkania team buildingowe Przestrzeń dla Ciebie - pięknie wyposażone biuro i strefa relaksu Etapy rekrutacji: Rozmowa telefoniczna z naszą Rekruterką Zdalne spotkanie z Rekruterką i Dyrektorką Spotkanie oraz pogłębienie kompetencji Decyzja Przyjęliśmy silną kulturę ryzyka i oczekujemy od wszystkich naszych pracowników, niezależnie od zajmowanego stanowiska, proaktywnej i odpowiedzialnej postawy w zarządzaniu ryzykiem.
Technology
ComeOn Group
CRM Product Owner (1 year maternity cover/1 year definite contract)
Mid
Hybrid
Katowice, Poland
🏢 Summary: Own and drive the CRM product roadmap within the Player Experience domain, focusing on CRM automation, customer communications, and UX improvements. Collaborate with cross-functional teams to deliver data-driven enhancements aligned with business goals and regulatory standards. Lead user story definition, roadmap communication, and CRM journey optimization across international markets. 🗂️ Requirements: Minimum 3 years Product Ownership experience, Experience with B2C customer-facing products, Hands-on experience managing CRM platforms, Strong understanding of UX principles, Ability to analyse quantitative and qualitative data, Experience working with cross-functional development teams, Fluent English communication skills, Technical understanding of system integrations 📃 Skills: CRM, MarTech, UX, Roadmapping, Agile, Analytics, Data, UserStories, AcceptanceCriteria, Integrations, Xtremepush, iGaming 🏢 Description: Description Are you a data-driven Product Owner with a passion for CRM automation and MarTech? As part of our Player Experience Product Area, you will own your domain. Responsibilities: Take full ownership of the CRM’s quarterly product roadmap, setting clear priorities and driving maximum value for the business, ensuring alignment with regulatory requirements and global best practices. Work closely with your dedicated cross-functional development team to drive the evolutions of your domain to improve customer communications and deliver a seamless and hassle-free user experience (UX). Define and document high-quality User Stories and Acceptance Criteria in collaboration with stakeholders and the Design team. Actively participate in ceremonies and work closely with your squad and other departments to refine processes. Stay ahead of market trends by analysing quantitative and qualitative user data to validate your product strategy. Partner with other Product Owners and internal departments to align on a unified company vision and project goals. Provide regular updates on the product roadmap, lead demo/feedback sessions, and manage delivery expectations across the organization. Map the CRM player journey and on-site communications in collaboration with stakeholders and your squad, to elevate the overall player experience. About you: Minimum of 3 years of Product Ownership experience, ideally within B2C customer-facing products. Solid grasp of UX and a track record of managing CRM platforms across diverse markets or industries. Speak and Write fluently in English who thrives in international, multicultural environments. Able to bridge the gap between technical squads and business stakeholders with ease and excellent presentation skills. Possess a solution-focused mindset and rely on quantitative and qualitative data to make informed decisions and drive product value. Previous experience in Online Betting/Igaming and hands-on familiarity with Xtremepush would be an advantage. Technical understanding to speak the language of developers and navigate complex integrations comfortably would be an advantage. So what can you expect from ComeOn as a place of work? A competitive remuneration package inc. a company bonus scheme! Fantastic quarterly team events and weekly company events A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!) On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere + Local benefits A Bit About ComeOn Group We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players. We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect. Want to know more about us? Just visit our website http://www.comeon-group.com/ or any of our social media channels to take a deep dive into our culture!