Senior People (HR) Operations Manager

🏢 Summary: Senior Applied AI Research Engineer role focused on architecting and shipping AI-driven financial analysis systems in a regulated environment. The position involves building multi-agent AI workflows, distributed backend infrastructure, and internal tooling to ensure reliable, explainable, and auditable AI outputs at scale. You will lead technical decisions across modeling, infrastructure, and product-quality interfaces to power mission-critical financial intelligence systems. 🗂️ Requirements: 5-8+ years of engineering experience leading systems from design to production, Hands-on experience with AI/ML systems in production (agents, LLMs, evaluation, pipelines), Strong Python expertise including async services and scalable systems, Experience building AI systems in regulated industries with compliance and auditability requirements, Strong distributed systems knowledge (event-driven architectures, message queues, job state machines, worker patterns), Relational database proficiency and data modeling skills, Ability to build React/TypeScript product-quality interfaces, Experience designing and validating AI output testing and monitoring frameworks 📃 Skills: Python, FastAPI, LLM, AI, ML, React, TypeScript, SQL, APIs, DistributedSystems, MessageQueues, EventDrivenArchitecture 🏢 Description: About Monstro Monstro is the operating system for governed financial intelligence. We build governance and intelligence infrastructure that enables artificial intelligence to operate safely, explainably, and at institutional scale. We exist because the level of financial guidance historically available to a small group should be accessible to many more people. By combining AI with deep institutional infrastructure, we help financial institutions deliver more personalized, responsible, and life-changing financial support to millions of individuals. We're building mission-critical systems in a highly regulated domain, and we care deeply about doing it right. About the Role We're looking for a Senior Applied AI Research Engineer to support our AI team at the heart of the company's mission. This is a deeply technical role with real scope: you'll architect and ship systems that power AI-driven financial analysis, build the tooling and infrastructure that domain experts rely on, and set the engineering bar for how we build AI systems responsibly in a regulated industry. You'll influence how we design agents, how we validate and govern AI output, how we scale our modeling infrastructure, and how we think about auditability and compliance. The intelligence layer is the product. What You'll Do - Architect and build AI agent systems — including multi-agent workflows, orchestration layers, and the infrastructure that makes them reliable and auditable in production - Design modeling and reasoning systems that meet the correctness and explainability requirements of financial services, where every recommendation needs to be traceable and defensible - Build internal tooling platforms (Python/FastAPI) that enable domain experts and engineers to author, validate, and deploy AI-powered analysis at scale - Own distributed backend infrastructure: event-driven workers, job pipelines, and multi-stage processing systems that deliver AI outputs reliably under load - Establish patterns for AI output validation and quality assurance, including automated evaluation pipelines, hallucination detection, and compliance guardrails - Drive technical decisions across teams: schema design, API contracts, system boundaries, and service architecture What We're Looking For - 5-8+ years of engineering experience, with a track record of leading complex systems from design to production - Hands-on experience with AI/ML systems — agent architectures, LLM integration, model evaluation, or AI pipelines in production - Python expertise — async services, type-safe code, and systems that scale - Experience building AI systems in regulated industries (financial services, healthcare, legal) or with compliance, auditability, or explainability requirements - Strong distributed systems fundamentals: event-driven architectures, message queues, job state machines, and worker patterns - Relational database fluency and an instinct for data modeling - Full-stack range — ability to build product-quality React/TypeScript UIs when needed - Strong opinions on how AI systems should be tested, evaluated, and monitored in production Nice to Have - Experience designing multi-agent systems, agentic workflows, or AI orchestration layers - Background in quantitative finance, financial planning, or wealth management technology - Experience leading technical teams or acting as a force multiplier across engineering Why Monstro? - Ownership & Impact: Shape the future of AI-powered finance, building a product used by consumers and institutions worldwide - Experienced Team: Leadership with a track record of scaling companies from early stage to major exits - Principles-Driven Culture: Emphasis on speed, ownership, and impact - Comprehensive Compensation Package: Competitive salary, equity, and robust benefits including paid health, vision, dental, and disability coverage Base Compensation Range (New York City): $194,000 - $235,000 Final compensation will depend on experience, skills, internal leveling, and market conditions, and will be offered within the stated range in accordance with applicable pay transparency laws. A Note on Interviewing We sometimes use AI note-takers to help transcribe interview notes. Candidates may opt out of automatic transcribers in their application. Ready to Build With Us? If you're excited to contribute to a high-bar team building something meaningful, we'd love to hear from you.

🏢 Summary: Senior Full Stack Engineer (backend-focused) role building and scaling secure, high-performance backend systems for a fintech platform handling sensitive financial data. The position involves architecting distributed services, APIs, and integrations while ensuring reliability, security, and regulatory compliance. You will work across the stack to deliver scalable, production-grade systems and mentor other engineers. 🗂️ Requirements: 7+ years professional software engineering experience, Proficiency in at least two of: Python, Node.js, Go, Production experience with Docker and Kubernetes, Experience designing and scaling backend systems and microservices, Hands-on performance tuning of containerized applications, Strong knowledge of caching strategies and patterns, Experience with relational and NoSQL databases, Experience building and consuming RESTful APIs, Understanding of distributed systems concepts, Experience with CI/CD pipelines and modern SDLC practices, Experience with cloud platforms (AWS, GCP, or Azure), Experience with test-driven development and automated testing, Knowledge of authentication, authorization, and encryption mechanisms 📃 Skills: Python, Node.js, Go, Docker, Kubernetes, Redis, CDN, SQL, NoSQL, AWS, GCP, Azure, CI/CD, REST, Microservices, TDD, OAuth, Encryption, Kubernetes, Git 🏢 Description: About Monstro Monstro is the operating system for governed financial intelligence. We build governance and intelligence infrastructure that enables artificial intelligence to operate safely, explainably, and at institutional scale. We exist because the level of financial guidance historically available to a small group should be accessible to many more people. By combining AI with deep institutional infrastructure, we help financial institutions deliver more personalized, responsible, and life-changing financial support to millions of individuals. We're building mission-critical systems in a highly regulated domain, and we care deeply about doing it right. If you're motivated by meaningful problems, high standards, and shaping infrastructure that improves financial outcomes, you'll feel at home here. About the Role Monstro is hiring a Senior Full Stack Engineer with a backend focus to help build and scale the client-facing systems that power our platform. This role owns critical backend services that handle sensitive financial data, where reliability, security, and performance are essential. What You'll Do Backend Engineering Design, build, and maintain backend services that power Monstro's consumer experience Work across our stack (Python, Node.js, and Go), selecting the right tool for each problem Build robust APIs serving mobile and web clients while integrating with financial institutions and third-party services System Architecture & Scalability Architect systems that scale gracefully as our user base grows Identify bottlenecks and implement caching strategies (Redis, CDN, application-level caching) Optimize query performance and tune container-based applications Design for resilience with failover strategies, retry logic, and graceful degradation Infrastructure & DevOps Containerize and orchestrate services using Docker and Kubernetes Collaborate with platform teams on infrastructure decisions Contribute to CI/CD pipelines and ensure smooth, reliable deployments Understand and work across the full SDLC, from local development through production observability Data & Integrations Work with relational and NoSQL databases, partnering with data engineers on schema and data models Build integrations with banking systems, payment processors, and financial data providers Implement event-driven architectures and message queues where appropriate Security, Quality & Team Collaboration Build systems with security as a first-class concern, including authentication, authorization, encryption, and audit logging Ensure systems meet fintech regulatory and compliance requirements Guide and develop junior and mid-level engineers through code reviews, pairing sessions, and technical coaching Partner closely with frontend engineers, product managers, and designers to deliver cohesive features Participate in architectural discussions and incident response, contributing to a culture of continuous learning and technical excellence What Success Looks Like Backend systems reliably support a growing consumer user base with minimal incidents or regressions Sensitive financial data is handled securely, correctly, and in compliance with regulatory requirements APIs and services are well-designed, performant, and easy for mobile and web clients to consume Infrastructure and deployment processes enable safe, frequent releases Junior and mid-level engineers are unblocked, supported, and improving through mentorship and collaboration What We're Looking For 7+ years of professional software engineering experience Strong proficiency in at least two of the following: Python, Node.js, Go Hands-on experience with Docker and Kubernetes in production environments Solid understanding of the full SDLC and modern development toolchains Experience scaling and performance-tuning container-based applications Strong understanding of caching patterns and strategies Familiarity with API design, microservices patterns, and distributed systems Experience with test-driven development and test automation Familiarity with cloud platforms such as AWS, GCP, or Azure Clear communicator who takes ownership, moves with urgency, and is passionate about building high-quality software Why Monstro? Ownership & Impact: Shape the future of AI-powered finance—building a category-defining product used by consumers and institutions around the world. Elite Team: Join a team with leadership that has a track record of scaling companies from early stage to major exits. Principles-Driven Culture: Work in a culture that values speed, ownership, and impact—what most companies achieve in 90 days, we do in 45. Comprehensive Compensation Package: Competitive salary, equity, and robust benefits package, including paid health, vision, dental, and disability coverage. Note: This role will be hybrid in office for those in the NYC metro or remote for those in the Denver metro area (but with the expectation of periodic travel to our NYC office) Base Compensation Range (New York City): $164,000 - $206,000Base Compensation Range (Denver Metro): $145,000 - $181,000 *The posted range reflects the base salary for this role across the market ranges for each location. Final compensation will depend on a variety of factors, including experience, skills, internal leveling, and market conditions, and will be offered within the stated range in accordance with applicable pay transparency laws. A Note on Interviewing: We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background). Ready to Build With Us? If you're excited to contribute to a high-bar team building something meaningful, we love to hear from you!

🏢 Summary: Remote People Operations Generalist role supporting employee lifecycle processes, HR operations, benefits administration, and employee engagement across North America. The position focuses on improving employee experience, maintaining HR systems, and coordinating onboarding, benefits, and operational programs in a fast-paced environment. 🗂️ Requirements: 2+ years of experience in Human Resources, People Operations, or related field, 2-4 years in a people-facing HR function, Experience supporting employee lifecycle processes, Experience administering employee benefits and HR programs, Experience with HRIS platforms, Strong organizational skills, Excellent communication and customer service skills, Ability to manage multiple priorities with accuracy, Ability to work in fast-paced and changing environments, Ability to support remote and distributed teams, Must be based in the US eastern time zone, Willingness to travel for team meetings and company offsites 📃 Skills: HiBob, Rippling, Workday, BambooHR, HRIS, Navan 🏢 Description: At Datarails, our people are at the heart of everything we do. We're looking for a People Operations Generalist to help deliver an exceptional employee experience across North America by owning the day-to-day operations that support our growing team. This role serves as the primary point of contact for many employee-facing HR processes, ensuring employees receive timely support while helping maintain efficient, scalable People Operations. You'll partner closely with the Chief of Staff, Human Resources, Talent Acquisition, Finance, IT, and our global HR team to support employees throughout their lifecycle, from onboarding through career growth and beyond. If you're someone who loves creating great employee experiences, enjoys solving problems, thrives on organization, and gets excited about building efficient processes, we'd love to meet you. This is a 100% remote role with some travel for company and team offsites, and must be based in the US (eastern time zone). No sponsorship or relocation is offered for this position. The target salary range for this role is $85-100k per year, depending on experience, skills, and location. Responsibilities Employee Experience & Support - Serve as a primary point of contact for day-to-day employee questions across North America. - Conduct employee 1:1 check-ins to gather feedback and improve the overall employee experience. - Coordinate life event recognition, employee appreciation, holiday gifts, and engagement initiatives. - Support employee engagement programs. - Escalate employee relations, policy, and compliance matters as appropriate. HR Operations - Coordinate onboarding for new hires in HiBob and Rippling. - Maintain employee records and ensure HR system accuracy and data integrity. - Execute promotions, organizational changes, employee lifecycle updates, and system maintenance. - Support annual merit review administration. - Maintain HR documentation, workflows, and operational processes. Benefits Administration - Administer employee benefits programs across the U.S. and Canada, including health benefits, retirement plans, wellness offerings, and employee perks. - Manage leave and PTO administration in partnership with internal stakeholders. - Serve as the primary contact for employee benefit questions. - Partner with vendors to maintain and enhance employee benefit offerings. Programs & Logistics - Coordinate Working from Abroad requests. - Manage office reimbursement programs. - Coordinate team remote happy hours, in-person workdays, and employee offsite logistics. - Manage CPA Renewals and People Operations budget tracking. - Administer Navan and other People Operations vendors. - Support the rollout of new employee programs and benefits. Process Improvement - Continuously identify opportunities to improve, automate, and scale People Operations processes. - Partner with internal teams to improve efficiency and the employee experience. - Maintain clean, organized, and reliable HR systems. Qualifications - 2+ years of experience in Human Resources, People Operations, or a related field, preferably in a startup environment. - Experience supporting employee lifecycle processes in a fast-paced environment. - Experience administering employee benefits and HR programs. - Experience working with HRIS platforms such as HiBob, Rippling, Workday, BambooHR, or similar systems. - Strong organizational skills with exceptional attention to detail. - Outstanding customer service and communication skills. - Ability to manage multiple priorities while maintaining accuracy and responsiveness. - Experience supporting remote and distributed teams is preferred. Success in this role: Success in this position will be measured by: - Delivering a best-in-class employee experience. - Accurate and timely execution of employee lifecycle processes. - High-quality HRIS data integrity and system administration. - Smooth execution of onboarding, promotions, and merit cycles. - Effective administration of benefits and employee programs. - Continuous improvement of People Operations processes. - Building trusted relationships with employees across North America. In this role, you will: - Own the employee life cycle (onboarding through offboarding) for your assigned department. - Meet employees regularly, offer coaching to managers, and provide proactive advice and feedback. - Advise and collaborate with department executives and leadership. - Collaborate closely with the broader HR team on company processes and annual HR initiatives. - Act as the primary touchpoint for employees and represent employee feedback to leadership. - Take on projects related to employee experience, people operations, and company structure. Requirements: - 2-4 years of experience in a people-facing HR function. - Strong communication skills and the ability to build trust at all levels. - Ability to thrive in changing environments with shifting priorities. - Professionalism and discretion in handling sensitive matters. - Experience working with multicultural teams across time zones is preferred. - Ability to attend team meetings in NYC and company off-sites throughout the year. What We Offer - Base salary range of $85-100k USD per year. - Meaningful equity. - 401(k) plan with up to 4% match. - Healthcare coverage including medical, vision, and dental. - Parental leave. - Flexible PTO and 12 paid company holidays. - Life insurance. We are an equal opportunity employer and provide equal employment opportunities to all employees and applicants.

🏢 Summary: Permanent Product Manager role focused on reimagining financial institutions’ operations by designing and launching AI-native solutions that replace legacy back-office workflows. The position owns the full product lifecycle and acts as a domain expert in regulated financial environments, driving ROI for enterprise clients. The role requires deep expertise in financial operations and building AI-powered automation from scratch. 🗂️ Requirements: 5+ years of product management experience, Experience in financial services operations (operational side of financial institutions), Experience building products for operations, risk, or compliance users, Experience owning full product lifecycle from discovery to launch, Ability to define and communicate ROI-driven value propositions for enterprise buyers, Strong customer discovery and validation skills, Experience working in regulated financial environments, Hands-on experience building AI-native workflows and automation 📃 Skills: AI, ProductManagement, FinancialServices, Operations, Compliance, Risk, Automation, Cursor, Copilot, Claude, Replit, AIagents, Scripting, Regulations, WorkflowAutomation 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: Financial institutions are full of operational pain points that haven't been meaningfully addressed in decades. Manual workflows, legacy tools, and inefficiency cost the industry billions. Your job is to go deep into how these institutions actually operate, identify the highest-impact friction points, and build AI-native solutions that fundamentally change the way things work. This isn't about wrapping AI around broken processes. It's about reimagining how these workflows should function when AI is the starting point. This is a domain-expert, permanent role (not a rotation) because customer relationships and regulatory knowledge compound over time. Your expertise is the moat. Key Responsibilities Discover and validate the highest-value operational pain points at financial institutions through deep customer engagement Design and build AI-native solutions from scratch: not incremental improvements to legacy workflows, but fundamentally new approaches Own the full product lifecycle: discovery, validation, build, launch, and iteration for each solution you bring to market Be the customer-facing domain expert: spend time with FI operations teams, understand their workflows at a granular level, and translate pain into product Define outcome-based value narratives for enterprise buyers: prove ROI in terms that CFOs and operations leaders care about Navigate regulatory complexity as a first-class product constraint: financial operations are heavily regulated, and compliance shapes the product, not the other way around Partner with platform teams to leverage shared AI infrastructure and capabilities Required Qualifications 5+ years in product management Experience in financial services operations you've worked in or built products for the operational side of financial institutions (not just consumer-facing apps) Built products where the user is an operations, risk, or compliance professional you understand back-office workflows at a granular level Experience defining ROI-driven narratives for enterprise buyers: you sell business outcomes, not feature lists Comfortable being the domain expert who educates engineering teams and peer PMs on industry nuance Strong discovery instincts you know how to find the real pain points, not just the ones customers articulate AI-native workflow: You build with AI daily — analyzing data, building prototypes, generating regulatory summaries, automating repetitive research. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building Preferred Skills Working knowledge of financial operations regulations (collections, fraud, compliance, lending): highly valued but learnable for candidates with adjacent financial services experience Financial institution experience Built AI-powered automation for back-office or operations workflows Experience with outcome-based or performance-based pricing models Experience identifying and validating new product opportunities through customer discovery Who you are? You're the person who has sat with operations teams at financial institutions and watched how they actually work: the spreadsheets, the manual queues, the workarounds that exist because nobody built them a real tool. You see friction that others accept as normal, and you immediately start thinking about what an AI-native solution looks like. You understand regulated environments viscerally. You don't treat compliance as a checkbox, you treat it as a design constraint that makes the product better. You've built products where a regulatory misstep isn't just a bug; it's a lawsuit. You're customer-facing and credible. Operations leaders at financial institutions trust you because you speak their language and understand their world. You can present ROI to a CFO and workflow details to an operations manager in the same meeting. You build your own tools. You use AI to analyze operational data, prototype solution workflows, generate regulatory requirement maps, and accelerate every aspect of your domain work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You see AI as both the product you're building and the way you build it. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $175,000 - $225,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Permanent Product Manager role focused on reimagining financial institution operations through AI-native solutions. The role involves identifying high-impact operational pain points and building end-to-end AI-driven products that replace legacy workflows in regulated banking environments. You will own the full product lifecycle and deliver ROI-driven solutions for enterprise financial institutions. 🗂️ Requirements: 5+ years product management experience, Experience in financial services operations, Experience building products for operations, risk, or compliance users, Experience owning full product lifecycle, Experience defining ROI-driven enterprise narratives, Strong customer discovery skills, Experience working in regulated financial environments, Hands-on use of AI tools for building prototypes and workflows 📃 Skills: AI, MachineLearning, Automation, ProductManagement, DataAnalysis, Prototyping, Compliance, FinTech, Cursor, Copilot, Claude, Replit 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: Financial institutions are full of operational pain points that haven't been meaningfully addressed in decades. Manual workflows, legacy tools, and inefficiency cost the industry billions. Your job is to go deep into how these institutions actually operate, identify the highest-impact friction points, and build AI-native solutions that fundamentally change the way things work. This isn't about wrapping AI around broken processes. It's about reimagining how these workflows should function when AI is the starting point. This is a domain-expert, permanent role (not a rotation) because customer relationships and regulatory knowledge compound over time. Your expertise is the moat. Key Responsibilities Discover and validate the highest-value operational pain points at financial institutions through deep customer engagement Design and build AI-native solutions from scratch: not incremental improvements to legacy workflows, but fundamentally new approaches Own the full product lifecycle: discovery, validation, build, launch, and iteration for each solution you bring to market Be the customer-facing domain expert: spend time with FI operations teams, understand their workflows at a granular level, and translate pain into product Define outcome-based value narratives for enterprise buyers: prove ROI in terms that CFOs and operations leaders care about Navigate regulatory complexity as a first-class product constraint: financial operations are heavily regulated, and compliance shapes the product, not the other way around Partner with platform teams to leverage shared AI infrastructure and capabilities Required Qualifications 5+ years in product management Experience in financial services operations you've worked in or built products for the operational side of financial institutions (not just consumer-facing apps) Built products where the user is an operations, risk, or compliance professional you understand back-office workflows at a granular level Experience defining ROI-driven narratives for enterprise buyers: you sell business outcomes, not feature lists Comfortable being the domain expert who educates engineering teams and peer PMs on industry nuance Strong discovery instincts you know how to find the real pain points, not just the ones customers articulate AI-native workflow: You build with AI daily — analyzing data, building prototypes, generating regulatory summaries, automating repetitive research. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building Preferred Skills Working knowledge of financial operations regulations (collections, fraud, compliance, lending): highly valued but learnable for candidates with adjacent financial services experience Financial institution experience Built AI-powered automation for back-office or operations workflows Experience with outcome-based or performance-based pricing models Experience identifying and validating new product opportunities through customer discovery Who you are? You're the person who has sat with operations teams at financial institutions and watched how they actually work: the spreadsheets, the manual queues, the workarounds that exist because nobody built them a real tool. You see friction that others accept as normal, and you immediately start thinking about what an AI-native solution looks like. You understand regulated environments viscerally. You don't treat compliance as a checkbox, you treat it as a design constraint that makes the product better. You've built products where a regulatory misstep isn't just a bug; it's a lawsuit. You're customer-facing and credible. Operations leaders at financial institutions trust you because you speak their language and understand their world. You can present ROI to a CFO and workflow details to an operations manager in the same meeting. You build your own tools. You use AI to analyze operational data, prototype solution workflows, generate regulatory requirement maps, and accelerate every aspect of your domain work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You see AI as both the product you're building and the way you build it. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $175,000 - $225,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Hands-On Engineering Manager role focused on building and shipping AI-native, agentic banking products that operate across voice, chat, and digital channels. The position involves architecting low-latency distributed backend systems, orchestrating multi-agent LLM workflows, and leading a high-performance engineering team while remaining deeply hands-on. The goal is to deliver production-grade AI systems that autonomously power real-time financial customer experiences. 🗂️ Requirements: 8+ years backend engineering experience, Experience building distributed systems, Experience with low-latency systems (voice, telephony, streaming, chat), 3+ years working with LLM-powered or AI-driven systems in production, Hands-on experience integrating systems with LLMs, 2+ years engineering management or technical leadership experience, Experience designing and orchestrating agentic workflows, Proficiency in Typescript and/or at least two backend languages, Strong understanding of distributed systems, concurrency, reliability, Experience deploying AI systems in cloud environments, Experience building high-concurrency, fault-tolerant systems, Experience implementing observability, monitoring, and testing for production systems, Experience ensuring security and safe handling of financial data 📃 Skills: Typescript, Node.js, Go, Java, Rust, LLM, AgenticAI, DistributedSystems, Concurrency, Telephony, Streaming, Chat, APIs, Cloud, Observability, Monitoring, Testing, Security, ReinforcementLearning, MultiAgentSystems 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role We are building AI-native, agentic products that redefine how customers interact with financial institutions across voice, chat, and digital channels. We are looking for a Hands-On Engineering Manager – Agentic AI Products who operates with an AI-first mindset, has deep backend systems experience, and is comfortable orchestrating multiple AI agents to ship production-grade systems. This role requires someone who: Has built complex distributed backend systems Understands low-latency architectures (voice, telephony, streaming, chat) Is fluent in modern agentic AI engineering Thinks like a founder Leads by building Raises the engineering bar You will architect, review, code, debug, and ship along with building your high performance engineering team. What You'll Do 1. Lead with an AI-First Engineering Mindset Drive AI-first thinking across product architecture and execution. Embed LLMs, multi-agent systems, and structured reasoning into customer-facing workflows. Champion agentic engineering principles across your team. Evaluate and adopt emerging AI capabilities pragmatically and responsibly. Raise the quality bar for AI-generated and human-written code alike. 2. Build and Orchestrate Agentic Systems Architect and implement systems that coordinate multiple AI agents with memory, planning, reflection, and tool use. Be hands-on in coding, agent loop design, evaluation, and reinforcement strategies. Actively participate in the code base Design orchestration layers that convert AI reasoning into reliable execution. Build control frameworks around LLMs for grounding, safety, and deterministic behavior. Develop evaluation pipelines to ensure agents meet production standards. 3. Own Low-Latency, High-Concurrency Backend Systems Design distributed backend systems serving real-time voice and chat interactions. Optimize latency-sensitive systems across telephony, streaming, and API layers. Build event-driven architectures that handle high concurrency and fault tolerance. Implement state management and memory layers for conversational agents. Drive reliability, failover, and graceful degradation strategies. 4. Ship Production-Ready AI Products Ensure AI-generated outputs translate into robust, testable, production-quality code. Maintain high standards for observability, monitoring, and debugging. Build automation and testing strategies for agent-based systems. Ensure security, compliance, and safe handling of financial data. Create durable systems that scale with increasing AI complexity. Lead by example in adopting AI tooling (Cursor, Claude Code, LLM automation) to improve engineering velocity and code quality 5. Operate Like a Founder Demonstrate extreme ownership across product, architecture, and delivery. Drive clarity in ambiguous problem spaces. Move quickly without compromising engineering rigor. Build and grow a high-performance team with bias to action. Set culture around accountability, urgency, and craftsmanship. Required Qualifications 8+ years of backend engineering experience building distributed systems. Strong experience with low-latency systems such as: Voice / telephony platforms Real-time streaming systems Chat or messaging architectures 3+ years working with LLM-powered or AI-driven systems in production Hands on experience building systems that interface with LLMs. 2+ years experience in engineering management or technical leadership with a proven ability to grow and mentor engineers Hands-on experience designing and orchestrating agentic workflows. Strong proficiency in Typescript and/or at least two backend languages (Node.js, Go, Java, Rust etc) Deep understanding of distributed systems, concurrency, and reliability. Experience managing engineers while remaining deeply hands-on. Experience deploying AI systems in cloud environments. Product Mindset: You care deeply about the product experience Strongly Preferred Experience building AI-native customer-facing products. Experience in Fintech or regulated environments. Familiarity with multi-agent architectures and reasoning frameworks. Experience with reinforcement learning or adaptive optimization loops. Experience building structured evaluation and monitoring for AI agents. Who You Are You care deeply about engineering quality and raise the bar for everyone around you. You demonstrate AI-first approaches when solving problems. You move fast and take ownership beyond your scope. You operate with founder-level urgency and accountability. You build teams that execute with discipline and craftsmanship. You are comfortable orchestrating multiple AI agents to produce production-ready outcomes. What Makes This Role Matters? Agentic engineering is changing how products are built. This role defines how: AI systems reason in real time Voice and chat agents operate under latency constraints Financial workflows become autonomous yet safe Multiple AI agents collaborate to produce deterministic, high-quality outcomes You will lead the engineering effort that transforms AI from an assistant into a production-grade system embedded deeply into customer experiences. We value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Palo Alto or San Francisco office hub and this is an -site role. Compensation: Base Salary is expected to be between $200,000 - $240,000, plus performance bonus and equity options Exact compensation may vary based on skills and location. The base salary range represents the minimum and maximum of the salary range for this position based at our Palo Alto headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of out competitive total rewards package, which also includes equity awards (a new hire grant), competitive health and wellness benefits. What We Offer 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Hands-On Engineering Manager role focused on building and orchestrating AI-native, agentic systems for real-time voice and chat in banking. The position combines deep backend distributed systems expertise with LLM-driven multi-agent architectures to deliver low-latency, production-grade AI products. You will lead a high-performance team while remaining hands-on in architecting and shipping scalable, reliable AI systems. 🗂️ Requirements: 8+ years backend engineering experience in distributed systems, Experience building low-latency systems (voice, telephony, streaming, chat), 3+ years working with LLM-powered or AI-driven systems in production, Hands-on experience integrating and orchestrating LLMs, 2+ years engineering management or technical leadership experience, Strong proficiency in TypeScript and/or at least two backend languages (Node.js, Go, Java, Rust), Deep understanding of distributed systems, concurrency, and reliability, Experience deploying AI systems in cloud environments, Experience designing agentic workflows and multi-agent systems 📃 Skills: TypeScript, Node.js, Go, Java, Rust, LLMs, AgenticAI, DistributedSystems, Concurrency, Telephony, Streaming, APIs, Cloud, ReinforcementLearning, Monitoring, Observability 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role We are building AI-native, agentic products that redefine how customers interact with financial institutions across voice, chat, and digital channels. We are looking for a Hands-On Engineering Manager – Agentic AI Products who operates with an AI-first mindset, has deep backend systems experience, and is comfortable orchestrating multiple AI agents to ship production-grade systems. This role requires someone who: Has built complex distributed backend systems Understands low-latency architectures (voice, telephony, streaming, chat) Is fluent in modern agentic AI engineering Thinks like a founder Leads by building Raises the engineering bar You will architect, review, code, debug, and ship along with building your high performance engineering team. What You'll Do 1. Lead with an AI-First Engineering Mindset Drive AI-first thinking across product architecture and execution. Embed LLMs, multi-agent systems, and structured reasoning into customer-facing workflows. Champion agentic engineering principles across your team. Evaluate and adopt emerging AI capabilities pragmatically and responsibly. Raise the quality bar for AI-generated and human-written code alike. 2. Build and Orchestrate Agentic Systems Architect and implement systems that coordinate multiple AI agents with memory, planning, reflection, and tool use. Be hands-on in coding, agent loop design, evaluation, and reinforcement strategies. Actively participate in the code base Design orchestration layers that convert AI reasoning into reliable execution. Build control frameworks around LLMs for grounding, safety, and deterministic behavior. Develop evaluation pipelines to ensure agents meet production standards. 3. Own Low-Latency, High-Concurrency Backend Systems Design distributed backend systems serving real-time voice and chat interactions. Optimize latency-sensitive systems across telephony, streaming, and API layers. Build event-driven architectures that handle high concurrency and fault tolerance. Implement state management and memory layers for conversational agents. Drive reliability, failover, and graceful degradation strategies. 4. Ship Production-Ready AI Products Ensure AI-generated outputs translate into robust, testable, production-quality code. Maintain high standards for observability, monitoring, and debugging. Build automation and testing strategies for agent-based systems. Ensure security, compliance, and safe handling of financial data. Create durable systems that scale with increasing AI complexity. Lead by example in adopting AI tooling (Cursor, Claude Code, LLM automation) to improve engineering velocity and code quality 5. Operate Like a Founder Demonstrate extreme ownership across product, architecture, and delivery. Drive clarity in ambiguous problem spaces. Move quickly without compromising engineering rigor. Build and grow a high-performance team with bias to action. Set culture around accountability, urgency, and craftsmanship. Required Qualifications 8+ years of backend engineering experience building distributed systems. Strong experience with low-latency systems such as: Voice / telephony platforms Real-time streaming systems Chat or messaging architectures 3+ years working with LLM-powered or AI-driven systems in production Hands on experience building systems that interface with LLMs. 2+ years experience in engineering management or technical leadership with a proven ability to grow and mentor engineers Hands-on experience designing and orchestrating agentic workflows. Strong proficiency in Typescript and/or at least two backend languages (Node.js, Go, Java, Rust etc) Deep understanding of distributed systems, concurrency, and reliability. Experience managing engineers while remaining deeply hands-on. Experience deploying AI systems in cloud environments. Product Mindset: You care deeply about the product experience Strongly Preferred Experience building AI-native customer-facing products. Experience in Fintech or regulated environments. Familiarity with multi-agent architectures and reasoning frameworks. Experience with reinforcement learning or adaptive optimization loops. Experience building structured evaluation and monitoring for AI agents. Who You Are You care deeply about engineering quality and raise the bar for everyone around you. You demonstrate AI-first approaches when solving problems. You move fast and take ownership beyond your scope. You operate with founder-level urgency and accountability. You build teams that execute with discipline and craftsmanship. You are comfortable orchestrating multiple AI agents to produce production-ready outcomes. What Makes This Role Matters? Agentic engineering is changing how products are built. This role defines how: AI systems reason in real time Voice and chat agents operate under latency constraints Financial workflows become autonomous yet safe Multiple AI agents collaborate to produce deterministic, high-quality outcomes You will lead the engineering effort that transforms AI from an assistant into a production-grade system embedded deeply into customer experiences. We value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Palo Alto or San Francisco office hub and this is an -site role. Compensation: Base Salary is expected to be between $200,000 - $240,000, plus performance bonus and equity options Exact compensation may vary based on skills and location. The base salary range represents the minimum and maximum of the salary range for this position based at our Palo Alto headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of out competitive total rewards package, which also includes equity awards (a new hire grant), competitive health and wellness benefits. What We Offer 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Senior Product Manager role owning a multi-product AI banking suite (chat, voice, and digital) used by financial institutions, driving product direction, optimization, and growth across a shared AI platform. Responsible for scaling AI-powered member experiences, improving automation quality, and aligning multi-channel products into a seamless system. Acts as senior individual contributor leading portfolio strategy and leveraging AI-native workflows to manage and enhance product performance. 🗂️ Requirements: 8+ years product management experience, 3+ years managing multiple products simultaneously, Experience shipping AI-powered products where AI is core, Experience optimizing and growing B2B SaaS products, Strong UX expertise for member-facing products, Experience presenting to US financial institution executives, Experience leading product direction as senior IC, Hands-on use of AI tools for analytics, automation, and workflows, Experience with multi-channel products (chat, voice, digital), Experience building or working with custom AI agents or AI workflows 📃 Skills: AI, SaaS, UX, VoiceAI, ConversationalAI, Automation, Analytics, Dashboards, Agents, MCP, Cursor, Copilot, Claude, Replit, Scripts, APIs 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: You're taking ownership of the product portfolio that drives the majority of interface.ai's current revenue: a multi-product AI suite spanning chat, voice, and digital channels, deployed across a large and growing base of financial institutions. This is an operator's challenge at a critical growth moment. Assess health across products, prioritize ruthlessly, and drive improvements that compound across the entire suite. The products share a common AI platform, and your job is to make them work together seamlessly while pushing each product's metrics higher. You'll be the senior IC and product anchor for the member-facing product pillar, setting product direction, mentoring peer PMs, breaking ties, and ensuring the existing products continue to deliver while the company invests in the future. Key Responsibilities AI-powered digital banking: The chat-based member experience, covering account management, transactions, service resolution, and more AI-powered voice banking: The same core capabilities delivered through phone-based conversational AI, with a focus on automation quality and member experience AI-powered conversion: End-to-end workflows that guide members through applications and complex financial actions across chat and voice, turning intent into completionProactive intelligence: How the platform surfaces the right information, reminders, insights, and opportunities to members at the right time across all channels Pillar leadership: Set product direction for the member-facing pillar. Mentor PMs, have input on hiring, and raise the quality bar Required Qualifications 8+ years in product management, with 3+ years managing multiple products simultaneously (not sequentially) Experience shipping "AI-powered products with a high quality bar" where AI was core to the experience, not a bolt-on feature Strong UX sensibility member-facing products demand high craft quality Track record optimizing and growing existing B2B SaaS products, not just 0-to-1 building Customer-facing: comfortable presenting to and working with US-based financial institution executives Experience as a senior IC leading a product line setting direction for and mentoring 2-3+ PMs through influence (not people management) AI-native workflow: You build with AI daily — analyzing user data, drafting specs, building dashboards, automating workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. This is how you manage the breadth of a multi-product portfolio without drowning in it. Preferred Skills Voice AI or conversational AI product experience Financial services or financial institution industry knowledge Built AI-powered products at scale (millions of end users) Experience with multi-channel product experiences (voice + chat + digital) Built custom AI agents, MCP integrations, or automated AI workflows for product management tasks Who you are? You're the operator who walks into a multi-product portfolio and within weeks knows exactly which product is healthy, which is underperforming, and which metric to move first. You don't just manage products, you manage a *system* of products that share infrastructure, serve overlapping users, and compound in value when they work together. You've been the person that enterprise customers trust. You can walk into a room of financial institution executives, understand their pain in the first ten minutes, and translate it into a product improvement by the end of the week. You balance customer empathy with business discipline: you won't build something just because a customer asks, but you'll never dismiss a pain point without investigation. You build your own tools and workflows. You use AI to track portfolio health, analyze usage patterns at scale, prototype product improvements, and automate the parts of product management that don't require human judgment — building agents, creating automated workflows, writing scripts, whatever makes the work faster. You manage a multi-product portfolio at a pace that would be impossible without AI, and that's the point. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $250,000 - $320,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. We're an in-office company in Bay area, driven by a shared commitment to excellence and velocity. This role is based in our Palo Alto office and is expected to work on-site with the team. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Senior DevOps Engineer role focused on designing, building, and optimizing scalable cloud infrastructure, CI/CD pipelines, and developer experience in a high-scale production environment. The position involves leading infrastructure initiatives, improving reliability and automation, and collaborating with engineering teams to enhance deployment and observability. Based in Warsaw, the role combines hands-on technical leadership with ownership of mission-critical DevOps projects. 🗂️ Requirements: Proven experience as DevOps or Site Reliability Engineer in high-scale production environments, Strong knowledge of cloud-native infrastructure and CI/CD pipelines, Deep experience with AWS and Kubernetes, Hands-on experience with infrastructure-as-code tools, Experience with CI/CD systems, Proficiency in scripting and automation, Experience with monitoring, alerting, and logging systems, Ability to design scalable and reliable systems 📃 Skills: Kubernetes, AWS, ArgoCD, Docker, Terraform, Prometheus, Grafana, GitHub, Actions, Jenkins, CloudFormation, Bash, Node, ELK, CI/CD 🏢 Description: At monday.com , we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works. We fully embrace the AI revolution and we equip you with AI-powered IDEs, customizable agent rules, prompt engineering tools to streamline your workflow and AI-infused CI/CD pipelines designed to boost speed and reliability. You'll also tap into AI-driven insights, helping you make smarter decisions, faster. We’re looking for a Senior DevOps Engineer to take on infrastructure, CI/CD, and developer experience challenges. In this role, you’ll lead mission-critical projects, drive infrastructure innovation, and collaborate across teams to improve scalability, reliability, and development workflows. You’ll shape the backbone of our platform while mentoring others and ensuring operational excellence. The role is based in our Warsaw office - established in 2022, it is a growing hub for engineers who love solving impactful problems. Teams here work on a broad range of challenges that push the boundaries of our products and infrastructure. Dive into these blog posts to discover the kind of work that could be waiting for you: Detecting traffic anomalies at scale Managing Trace Volume at monday.com How we mastered Content Security Policy Guarding the herd – managing database servers at scale About the role Collaborate with a small team of experienced and highly talented engineers in a global, fast-paced environment. Design, build, and manage scalable infrastructure with high availability and performance. Own the end-to-end delivery of infrastructure, CI/CD pipelines, and internal tooling - from conception to post-deployment. Drive improvements in developer experience by optimizing build times, debugging capabilities, and tooling ergonomics. Continuously automate and refine operational processes to increase system resilience and reduce manual toil. Work closely with software engineers to enable seamless integration, deployment, and observability of new features. Our Stack - Kubernetes, AWS, ArgoCD, Docker, Terraform, Prometheus, Grafana, GitHub Actions. Get familiar with engineering role expectations and career path at monday.com ! Your experience & skills Proven experience as a DevOps or Site Reliability Engineer in high-scale production environments. Strong understanding of cloud-native infrastructure, CI/CD pipelines, and DevEx principles. Deep experience with cloud platforms (preferably AWS) and container orchestration (Kubernetes). Skilled in infrastructure-as-code tools (e.g., Terraform, CloudFormation) and CI/CD systems (e.g., GitHub Actions, Jenkins). Experience improving developer workflows and tooling, including build/test/deploy pipelines and local dev environments. Proficient in scripting and automation (e.g., Bash, Node, or similar). Familiar with monitoring, alerting, and logging stacks (e.g., Prometheus, Grafana, ELK). Strong architectural thinking and a passion for building reliable, scalable systems. Excellent communication skills, a team-first mindset, and a passion for developer empowerment. Degree in Computer Science or equivalent experience (not required - we value impact and experience over formal education). Salary & Compensation At monday.com , our total compensation package includes: Base salary Bonus target Restricted Stock Units (RSUs) The total target monthly compensation for this role ranges from 44,000 PLN to 54,000 PLN. The total compensation package shown here reflects the current monday.com stock price and may change over time as the stock price varies. The target bonus and RSU grant are discretionary, depend on individual and company performance, and are subject to Board approval and the company’s equity plan, in line with monday.com ’s bonus policy as updated from time to time. The benefits listed reflect programs currently offered in Poland; availability and terms may vary depending on the role, contract type, and company policy. These details do not constitute an employment offer or guarantee and may be modified at the company’s discretion, in accordance with applicable law. What to expect next? First up, you'll have a quick 15-20 minute chat with our Talent Acquisition Partner. If that goes well, we'll move forward to technical stages that might include: coding interview (90 minutes), and system design interview (1 hour). If successful, we'd love to meet you in person too! So, the final stages will be in our Warsaw office, where you'll have a Management Interview and an HR Interview, each lasting about an hour. If everything clicks, we'll be thrilled to offer you a spot on our team! What monday.com can offer you: Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program. A team that values transparency and collaboration while having fun while we work. From Monday to Wednesday, we'll fuel your day with free breakfast and lunch in the office. Comprehensive private medical care, life insurance, and a Multisport card to keep you active and healthy. We care of employee's mental health as well - you will get access to Calm Mindfulness App. Get awesome discounts on our partners' products and services. Regular team get-togethers and fun events, plus special gifts to mark your birthday and work anniversaries. Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified. We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding. A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more.

🏢 Summary: Senior platform product role owning the AI infrastructure powering multi-agent banking assistants across voice and digital channels. Responsible for defining technical direction, model lifecycle, orchestration, performance, safety, and platform contracts to scale to millions of users. Acts as a senior IC setting standards for AI-native, enterprise-grade, multi-tenant systems. 🗂️ Requirements: 8+ years product management experience, 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products, Experience owning multi-component platform used by multiple product teams, Ability to read code, review architecture, and debug production issues, Experience with LLM orchestration, evaluation, and fine-tuning pipelines, Experience defining and governing APIs, versioning, and platform contracts, Experience in enterprise SaaS with multi-tenant and compliance requirements, Knowledge of inference optimization and latency management for real-time systems 📃 Skills: LLM, RAG, RLHF, RLAIF, APIs, ASR, TTS, Python, Quantization, Encryption, SOC2, GDPR, Cursor, Copilot 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.Company: interface.ai Location: Palo Alto, CA (In-Office) Reports to: VP of Product Compensation: $250,000 - $320,000 base salary + bonus + equity (depending on location & experience) About interface.ai Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank, unlocking a massive market opportunity by displacing the legacy systems that financial institutions have been stuck with for decades. With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot. We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures. Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement. Key credibility anchors: Series B AI company building agentic AI infrastructure for financial institutions Trusted by 100+ banks and credit unions across North America Serving millions of end users through conversational AI across voice, chat, and mobile channels The Opportunity You will own the AI platform that every product at the company depends on. This is not a support function: the platform is the competitive moat. Your decisions directly determine the ceiling of what every other product team can build. You'll inherit a multi component platform, assess what exists, and define what comes next: what to consolidate, what to invest in, what to sunset. As the senior IC in a pillar of 3-4PMs, you'll set technical direction, mentor, and raise the quality bar, while partnering with engineering leadership to scale the system to millions of end users at startup speed. What You'll Own Agent runtime & orchestration: multi-agent orchestration, memory/context management, tool routing, goal planning, and policy-aligned behavior Platform contracts: APIs, versioning, deprecation, and migration strategy: you define the boundaries and the lifecycle for all consuming teams Model lifecycle: selection, evaluation, benchmarking, fine-tuning enablement, and prompt optimization. You define when to prompt-tune vs fine-tune vs switch models. Inference performance & reliability: latency budgets, caching, batching, quantization, multi-region deployments, fallbacks, and safe rollout patterns (canaries, feature flags, rollback) Safety & compliance: PII detection/masking, prompt/response safety policies, tenant isolation, SOC2/GDPR readiness, audit logs, and encryption: compliance is a product requirement, not an afterthought Evaluation & quality: offline golden sets, regression testing, hallucination measurement, task success metrics, and production-to-improvement feedback loops Voice & multimodal: ASR/TTS integration patterns, WER, interruption handling, turn-taking, and latency budgets for real-time conversational intelligence Pillar leadership: You set technical direction, mentor, raise the bar, and have input on hiring. You prioritize competing demands from multiple product pillars, define the platform investment thesis, and protect the platform from becoming a feature factory. Who You Are You think in systems, not features. You read a platform outage postmortem and immediately see the product decision that caused it. You've built API contracts that entire product orgs depend on, and you've made the hard call to break one when the platform needed to evolve. You understand the full AI stack: from model training through inference optimization to production monitoring. You can spec a fine-tuning pipeline, set latency budgets for real-time voice, and debate quantization trade-offs with a staff engineer, all in the same week. You build your own tools. You use AI to prototype, analyze, and accelerate your work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. Not because someone told you to, but because you can't imagine working any other way. What You Bring 8+ years in product management, with 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products Owned a multi-component platform serving multiple product teams, not just a single product Deep technical fluency: can read code, review architecture, and debug production issues alongside engineers Experience with AI/ML platforms: LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks, or similar Experience governing platform contracts and managing how internal teams consume capabilities Built in enterprise SaaS environments with multi-tenant, compliance, and governance requirements AI-native workflow: You build with AI daily — creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. Bonus Points Financial services or regulated industry experience Voice/ASR/TTS systems and real-time latency-sensitive products LLM evaluation frameworks, multi-agent orchestration, or RLHF/RLAIF Knowledge graph or RAG-based retrieval systems Built a platform team from scratch Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. What We Offer 100% company-paid medical, dental, and vision coverage 401(k) with company match and financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness, and family benefits Competitive equity with meaningful upside At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.