Customer & Community Growth Manager

🏢 Summary: Customer Engineer, AI Solutions role focused on leading technical sales engagements and end-to-end implementations of an AI software platform for healthcare practices. The position bridges Sales, Customer Success, Product, and Engineering to secure technical wins, drive customer adoption, and influence product roadmap decisions. It involves solution design, integrations, implementation, and ongoing technical advisory in a fast-paced startup environment. 🗂️ Requirements: 5+ years in Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Consulting, Professional Services, Implementation, or Customer Engineering in high-growth tech companies, Experience leading SaaS or enterprise software implementations from discovery to production launch, Proven experience partnering with Sales to win new business and Customer Success to expand accounts, Strong technical aptitude and ability to explain complex software concepts to non-technical stakeholders, Experience in high-velocity SMB and/or mid-market environments, Cross-functional collaboration with Product, Engineering, Product Marketing, Sales, and Customer Success, Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience), Experience with healthcare software, workflows, EMRs/EHRs, or healthcare integrations (preferred) 📃 Skills: SaaS, AI, EMR, EHR, Integrations, APIs, EnterpriseSoftware, Implementation, SolutionDesign, TechnicalDiscovery, ProductDemos, ProofOfConcept, Testing, WorkflowAutomation 🏢 Description: Who we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place. If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. What we're looking for: We are looking for a highly technical, customer-focused Customer Engineer, AI Solutions to help scale one of Nitra's fastest-growing businesses. This role sits at the intersection of Sales, Customer Success, Product, and Engineering and will be responsible for helping healthcare practices successfully evaluate, implement, adopt, and expand Nitra's AI software platform. This is a highly cross-functional role with three core responsibilities. First, you'll partner with Sales and Customer Success to secure the technical win for both new customer acquisitions and cross-sell opportunities. Second, you'll own successful customer implementations, ensuring customers quickly realize value from our AI platform. Third, you'll serve as the voice of the customer by working closely with Product, Product Marketing, and Engineering to influence roadmap decisions and continuously improve the customer experience. The ideal candidate combines strong technical aptitude with exceptional customer-facing skills. You enjoy solving complex customer problems, translating technical capabilities into business value, and building repeatable implementation processes that scale. If you're excited about AI, healthcare technology, and working in a fast-paced startup environment, we'd love to meet you. Your responsibilities will include: - Partner with Sales and Customer Success throughout the sales cycle by leading technical discovery, solution design, product demonstrations, proof-of-concepts, technical evaluations, and implementation planning. - Serve as the technical expert during customer engagements, helping healthcare organizations understand how Nitra's AI platform can automate workflows and improve operational efficiency. - Lead customer implementations from kickoff through production launch, including solution configuration, integrations, testing, training, validation, and go-live support. - Drive customer adoption by helping practices implement best practices, optimize workflows, and maximize long-term value from Nitra's AI software. - Partner closely with Product, Product Marketing, and Engineering to prioritize customer feedback, influence product roadmap decisions, and improve the customer experience. - Build scalable implementation methodologies, technical documentation, playbooks, demo environments, onboarding guides, and best practices that improve deployment quality and reduce time-to-value. - Troubleshoot technical issues and collaborate with Engineering to resolve complex customer challenges. - Measure and optimize implementation performance, technical win rates, customer adoption, customer satisfaction, and implementation quality. - Act as a trusted technical advisor throughout the customer lifecycle while identifying opportunities for expansion and additional product adoption. You have: - 5+ years of experience in Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Consulting, Professional Services, Implementation, or Customer Engineering within high-growth technology companies. - Proven success partnering with Sales organizations to win new business and Customer Success teams to expand existing customer relationships. - Experience leading SaaS or enterprise software implementations from technical discovery through production launch. - Strong technical aptitude with the ability to simplify complex software concepts for physicians, practice administrators, and business stakeholders. - Experience supporting high-velocity SMB and/or mid-market customer environments. - Experience working cross-functionally with Product, Engineering, Product Marketing, Sales, and Customer Success. - Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent technical experience. - Excellent communication, presentation, and executive-facing consulting skills. - High energy, strong executive presence, and the ability to influence without direct authority. - Builder mindset with the ability to thrive in ambiguity and rapidly evolving startup environments. - Experience with healthcare software, healthcare workflows, EMRs/EHRs, or healthcare integrations is strongly preferred. - Experience working in VC-backed Series B-D technology companies is strongly preferred. What we offer: - Equity - Everyone at Nitra is an owner. When the company wins, you win. - Competitive Salary - Your salary will reflect your experience and reward your contributions. - Health Care - Comprehensive health, vision, and dental insurance options. - Retirement Benefits - Generous employer 401K match. - Hybrid work policy with four days in office and Wednesdays work-from-home.

🏢 Summary: Engineering Manager role leading a client-facing team responsible for delivery and site operations of a financial services web platform, with a strong focus on AI-augmented workflows and engineering excellence. The position combines technical leadership, SRE practices, and modernization of development processes through automation and AI tooling. This is a hybrid role requiring collaboration with cross-functional teams and direct client engagement. 🗂️ Requirements: 3+ years of engineering management experience, Experience managing and mentoring software engineers, Proficiency in JavaScript/TypeScript, HTML/CSS, React, Node.js, Understanding of web application architecture (client-server, RESTful services, microservices), Experience with code reviews and testing strategies (unit, integration, end-to-end), Experience with Agile/Scrum methodologies, Familiarity with CI/CD pipelines and deployment tooling, Experience with AI-assisted development tools, Familiarity with agentic workflows or automation frameworks, Understanding of web analytics tools, Familiarity with SQL and NoSQL databases, Knowledge of WCAG accessibility standards, Familiarity with SOC2 processes and controls, Understanding of OWASP guidelines and data protection regulations 📃 Skills: JavaScript, TypeScript, HTML, CSS, React, Node.js, REST, Microservices, CI/CD, Harness, GitHub, GitHubActions, Copilot, Cursor, Claude, SQL, NoSQL, GoogleAnalytics, Mixpanel, WCAG, SOC2, OWASP, GDPR, CCPA, Agile, Scrum 🏢 Description: This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp. This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week. Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. Red Ventures is looking for a technically strong, growth-minded Engineering Manager to lead a client-facing engineering team within our Banking Client Services organization. You’ll own the engineering delivery and site operations for a financial services’ web presence, leading a small team today with a clear path to growth as the client partnership expands. What sets this role apart: you’ll operate at the intersection of client-facing engineering leadership and modern AI-augmented workflows. Our teams are actively integrating agentic tooling and automation into how we code, manage tickets, maintain compliance, and solve problems alongside our business and data science partners. We’re looking for someone who is energized by this shift and ready to lead a team through it. This role reports to the Director of Engineering and will serve as the technical lead on client engagements when needed, with the Director’s support. The ideal candidate has strong communication instincts and the desire to grow into an increasingly senior client-facing leadership role over time. Travel to partner locations is an expected component of this role to support relationship management and business objectives. Curious how Growth and Transformation fits into Red Ventures? Click here. What You’ll Do: Team & Client Leadership Lead a team of software engineers responsible for the engineering delivery and site operations of a financial services web platform. Serve as the technical lead on client calls and escalations, communicating complex technical topics clearly to both technical and non-technical stakeholders. Collaborate with designers, customer experience leads, business stakeholders, and leadership to deliver high-quality solutions that strengthen client trust. Position engineers for success through coaching, mentorship, regular feedback, and personal development planning. AI & Process Modernization Champion the adoption and effective use of agentic workflows and AI-assisted tooling for coding, ticket management, compliance, and engineering process improvement. Leverage internally-built automation and AI tooling to increase team efficiency, reduce manual toil, and improve delivery quality. Partner with business and data science teams to identify and implement AI-driven solutions to operational and client-facing problems. Stay current with emerging AI/ML tooling for software development (IDE integrations, CLI agents, code review automation) and evaluate their fit for the team. Site Operations & Engineering Excellence Drive SRE best practices: observability, incident response, reliability, and operational maturity for client-facing web properties. Improve engineering processes, CI/CD pipelines, code quality, and testing practices across the team. Demonstrate project and roadmap planning skills, balancing client commitments with operational health and team investment. What We’re Looking For: Leadership & Communication Experience managing and mentoring software engineers, including coaching, delivering feedback, and supporting career growth. Strong verbal and written communication skills with the ability to translate technical concepts for non-technical audiences, including client stakeholders. Skills in managing team dynamics, navigating conflict constructively, and building a collaborative, psychologically safe environment. Experience collaborating across functions: design, marketing, data science, and business partners to align on priorities and deliver outcomes. Comfort operating as a technical lead on client-facing calls and escalations with leadership support. 3+ years of engineering management experience Software Engineering Proficiency in web development languages and frameworks (e.g., JavaScript/TypeScript, HTML/CSS, React, Node.js). Understanding of web application architecture: client-server models, RESTful services, and microservices. Strong emphasis on code quality: code reviews, testing strategies (unit, integration, end-to-end), and engineering best practices. Experience with Agile/Scrum methodologies and managing delivery through sprints and iterative planning. Familiarity with CI/CD pipelines and deployment tooling (e.g., Harness, GitHub Actions). AI Fluency & Automation Mindset Demonstrated comfort with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude, or similar IDE/CLI integrations). Familiarity with agentic workflows or automation frameworks used to streamline engineering, compliance, or operational processes. A proactive mindset toward identifying opportunities to apply AI and automation to reduce toil and improve outcomes. Willingness to experiment, evaluate new tooling, and lead a team through adoption of emerging AI capabilities. Data, Accessibility & Security Understanding of web analytics tools (e.g., Google Analytics, Mixpanel) and the ability to use data to inform engineering decisions. Familiarity with databases (SQL and NoSQL) and their integration with web applications. Knowledge of WCAG accessibility standards and experience implementing accessibility testing practices. Familiarity with process and controls required in SOC2 operations. Demonstrated experience leading in SOC2 environments preferred. Understanding of web security principles (OWASP guidelines) and data handling regulations (e.g., GDPR, CCPA), particularly important in a financial services context. Compensation: This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications. Total Cash Compensation Range Charlotte, NC Hybrid Compensation Range: $130,000 - $210,000 per year New York, NY Hybrid Compensation Range: $162,500- $262,500 per year Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #LI-KS1 #LI-HYBRIDClick here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.

🏢 Summary: Sales-focused role responsible for expanding a clinical research provider network through outbound prospecting, partnership development, and relationship management with cardiology and GI practices. The position involves managing the full sales pipeline, engaging healthcare stakeholders, and driving provider participation in clinical research initiatives. 🗂️ Requirements: 2-4 years of outbound sales experience, Lead generation experience with cardiology and/or GI practices, Ability to manage partnership sales processes, Strong written and verbal communication skills, Experience engaging physicians and healthcare executives, Ability to manage multiple priorities, Strong organizational and follow-through skills, Experience with CRM platforms and outbound prospecting tools, Experience using LinkedIn Sales Navigator 📃 Skills: CRM, LinkedIn, Salesforce, Prospecting, LeadGeneration, Outreach, Negotiation, Research, Cardiology, Gastroenterology 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. As a Provider Growth Specialist, you will drive the expansion of a national clinical research network by identifying, engaging, and developing relationships with independent physician practices and healthcare organizations. You will own outbound prospecting and partnership development, generating qualified opportunities that grow the provider network. This is a high-impact, sales-focused role ideal for a motivated professional who thrives on building relationships, creating new opportunities, and delivering measurable growth. Success will be measured by your ability to develop a strong pipeline and convert qualified provider partnerships into active network members. Must have experience in outbound sales and lead generation into a cardiology and/or GI practice. Quick Facts - Hybrid work environment with in-office collaboration two days per week in either the NYC or Boston office - Comprehensive medical, dental, and vision coverage - Unlimited PTO and 12 company holidays - 401(k) program with company match Where You'll Drive Impact - Identify and prospect independent physician practices, healthcare organizations, and strategic partnership opportunities within targeted markets to build a robust sales pipeline - Execute multi-channel outbound outreach through phone, email, LinkedIn Sales Navigator, conferences, and other engagement channels to develop relationships and qualify partnership opportunities - Manage the partnership sales process from initial outreach through qualification, stakeholder engagement, negotiations, and successful execution - Gather and synthesize information on prospective partners, including organizational structure, leadership teams, research capabilities, and growth initiatives - Support market mapping, target research, and strategic pipeline development activities - Maintain accurate CRM documentation and outreach tracking - Monitor outreach activity, sourcing metrics, and opportunity progression - Represent the organization professionally in interactions with physicians, healthcare executives, and strategic partners - Contribute market insights and competitive intelligence to support growth strategy discussions - Perform other tasks as assigned What You Bring to the Team - 2-4 years of experience in outbound sales and lead generation into cardiology and/or GI practices - Strong written and verbal communication skills with confidence engaging external stakeholders - Highly organized with strong attention to detail and follow-through - Competitive, self-motivated, and comfortable operating in a fast-paced growth environment - Intellectually curious with interest in healthcare strategy, partnerships, or corporate development - Ability to manage multiple priorities and opportunities simultaneously - Professional presence and ability to communicate effectively with physicians and healthcare executives - Experience using LinkedIn Sales Navigator, CRM platforms, or outbound prospecting tools preferred How We Work - Collaborative and low-ego team environment - High ownership and accountability culture - Fast-paced and highly iterative growth environment - Open communication and continuous learning mindset - Mission-driven organization focused on improving patient outcomes - Comfortable navigating evolving business priorities and opportunities Benefits That Support You - Hybrid work environment with in-office collaboration two days per week - Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered - Mental health and wellness support through Spring Health - Health HSA or FSA options and commuter FSA contributions - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Years - 401(k) program with company match of up to 3% - Weekly in-office lunch benefit - 100% company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend - And more! Pay range: $90,000—$130,000 USD

🏢 Summary: Sales-focused role driving expansion of a clinical research provider network through outbound prospecting, partnership development, and relationship management with cardiology and GI practices. The position focuses on generating qualified opportunities, managing the partnership pipeline, and supporting strategic growth initiatives in a fast-paced healthcare technology environment. 🗂️ Requirements: 2-4 years of outbound sales experience, Lead generation experience with cardiology and/or GI practices, Strong written and verbal communication skills, Ability to manage multiple priorities simultaneously, Experience engaging physicians and healthcare executives, Experience with CRM platforms, Experience with LinkedIn Sales Navigator or outbound prospecting tools, Strong organizational and follow-through skills 📃 Skills: CRM, LinkedIn, Salesforce, Prospecting, LeadGeneration, Outreach, Sales, Cardiology, Gastroenterology 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. As a Provider Growth Specialist, you will drive the expansion of a national clinical research network by identifying, engaging, and developing relationships with independent physician practices and healthcare organizations. You will own outbound prospecting and partnership development, generating qualified opportunities that grow the provider network. This is a high-impact, sales-focused role ideal for a motivated professional who thrives on building relationships, creating new opportunities, and delivering measurable growth. Success will be measured by your ability to develop a strong pipeline and convert qualified provider partnerships into active network members. Must have experience in outbound sales and lead generation into a cardiology and/or GI practice. Where You'll Drive Impact - Identify and prospect independent physician practices, healthcare organizations, and strategic partnership opportunities within targeted markets to build a robust sales pipeline - Execute multi-channel outbound outreach through phone, email, LinkedIn Sales Navigator, conferences, and other engagement channels to develop relationships and qualify partnership opportunities - Manage the partnership sales process from initial outreach through qualification, stakeholder engagement, negotiations, and successful execution - Gather and synthesize information on prospective partners, including organizational structure, leadership teams, research capabilities, and growth initiatives - Support market mapping, target research, and strategic pipeline development activities - Maintain accurate CRM documentation and outreach tracking - Monitor outreach activity, sourcing metrics, and opportunity progression - Represent the organization professionally in interactions with physicians, healthcare executives, and strategic partners - Contribute market insights and competitive intelligence to support growth strategy discussions - Perform other tasks as assigned What You Bring to the Team - 2-4 years of experience in outbound sales and lead generation into cardiology and/or GI practices - Strong written and verbal communication skills with confidence engaging external stakeholders - Highly organized with strong attention to detail and follow-through - Competitive, self-motivated, and comfortable operating in a fast-paced growth environment - Intellectually curious with interest in healthcare strategy, partnerships, or corporate development - Ability to manage multiple priorities and opportunities simultaneously - Professional presence and ability to communicate effectively with physicians and healthcare executives - Experience using LinkedIn Sales Navigator, CRM platforms, or outbound prospecting tools preferred How We Work - Collaborative and low-ego team environment - High ownership and accountability culture - Fast-paced and highly iterative growth environment - Open communication and continuous learning mindset - Mission-driven organization focused on improving patient outcomes - Comfortable navigating evolving business priorities and opportunities Benefits That Support You - Hybrid work environment with in-office collaboration two days per week in either the NYC or Boston office - Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered - Mental health and wellness support through Spring Health - Health HSA or FSA options, and commuter FSA contributions - Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years - 401(k) program with a company match of up to 3% - Weekly in-office lunch benefit every Tuesday - 100% company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend - And more

🏢 Summary: Sales-focused role responsible for expanding a clinical research provider network through outbound prospecting, partnership development, and relationship management with cardiology and GI practices. The position focuses on generating qualified leads, managing the partnership pipeline, and driving provider engagement using CRM and outbound sales tools in a fast-paced healthcare technology environment. 🗂️ Requirements: 2-4 years of outbound sales experience, Lead generation experience with cardiology and/or GI practices, Ability to manage partnership sales processes, Strong written and verbal communication skills, Experience engaging physicians and healthcare executives, Ability to manage multiple priorities, Experience with CRM platforms, Experience with LinkedIn Sales Navigator or outbound prospecting tools 📃 Skills: CRM, LinkedIn, Sales, Prospecting, LeadGeneration, Outreach, Negotiation, Research, PipelineManagement 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. As a Provider Growth Specialist, you will drive the expansion of the national clinical research network by identifying, engaging, and developing relationships with independent physician practices and healthcare organizations. You will own outbound prospecting and partnership development, generating qualified opportunities that grow the provider network. This is a high-impact, sales-focused role ideal for a motivated professional who thrives on building relationships, creating new opportunities, and delivering measurable growth. Success will be measured by your ability to develop a strong pipeline and convert qualified provider partnerships into active network members. Must have experience in outbound sales and lead generation into a cardiology and/or GI practice. Quick Facts Where You'll Drive Impact - Identify and prospect independent physician practices, healthcare organizations, and strategic partnership opportunities within targeted markets to build a robust sales pipeline - Execute multi-channel outbound outreach through phone, email, LinkedIn Sales Navigator, conferences, and other engagement channels to develop relationships and qualify partnership opportunities - Manage the partnership sales process from initial outreach through qualification, stakeholder engagement, negotiations, and successful execution - Gather and synthesize information on prospective partners, including organizational structure, leadership teams, research capabilities, and growth initiatives - Support market mapping, target research, and strategic pipeline development activities - Maintain accurate CRM documentation and outreach tracking - Monitor outreach activity, sourcing metrics, and opportunity progression - Represent the organization professionally in interactions with physicians, healthcare executives, and strategic partners - Contribute market insights and competitive intelligence to support growth strategy discussions - Perform other tasks as assigned What You Bring to the Team - 2-4 years of experience in outbound sales and lead generation into cardiology and/or GI practices - Strong written and verbal communication skills with confidence engaging external stakeholders - Highly organized with strong attention to detail and follow-through - Competitive, self-motivated, and comfortable operating in a fast-paced growth environment - Interest in healthcare strategy, partnerships, or corporate development - Ability to manage multiple priorities and opportunities simultaneously - Professional presence and ability to communicate effectively with physicians and healthcare executives - Experience using LinkedIn Sales Navigator, CRM platforms, or outbound prospecting tools preferred How We Work - Collaborative and low-ego team environment - High ownership and accountability culture - Fast-paced and highly iterative growth environment - Open communication and continuous learning mindset - Mission-driven organization focused on improving patient outcomes - Comfortable navigating evolving business priorities and opportunities Benefits That Support You - Hybrid work environment with in-office collaboration two days per week in either the NYC or Boston office - Comprehensive medical, dental, and vision coverage - Mental health and wellness support through Spring Health - Health HSA or FSA options and commuter FSA contributions - Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years - 401(k) program with company match - Weekly in-office lunch benefit every Tuesday - Company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend - And more! Pay range: $90,000-$130,000 USD

🏢 Summary: Senior Product Manager role focused on driving product platform initiatives in a fintech environment, owning product strategy, roadmaps, analytics, and cross-functional execution for B2B2C products. The position involves collaborating with engineering, design, and go-to-market teams to deliver scalable, data-driven financial products and improve customer adoption and conversion. 🗂️ Requirements: 6+ years of B2B or B2B2C product management experience, Proven track record of shipping high-performing products, Ability to write SQL queries, Experience building Mixpanel dashboards, Experience working with customer insights and quantitative data, Ability to navigate technical trade-off discussions with engineering teams, Ability to collaborate with UX and design teams, Strong communication and cross-functional collaboration skills, Experience prioritizing based on customer and revenue impact, Ability to work in a fast-paced hybrid environment 📃 Skills: SQL, Mixpanel, ProductManagement, Analytics, UX, FinTech, Roadmapping, DataScience 🏢 Description: WHO WE ARE Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing alternative credit data. The company leverages its unique data infrastructure, industry-leading analytics and FCRA-compliance to help lenders fill gaps in traditional credit analytics. Nova Credit provides access to consumer financial data and transforms it into compliant, actionable risk analytics through solutions designed to increase conversion, speed, and reliability. Nova Credit offers a dynamic and inclusive work environment where employees can impact financial inclusion through technology. THE OPPORTUNITY We're seeking a dynamic Senior Product Manager with 6+ years of experience to join our innovative team. This Senior Product Manager will primarily drive Product Platform initiatives and may also support initiatives across two core verticals. This role involves managing the product lifecycle from ideation to launch and beyond. The ideal candidate thrives in a fast-paced, B2B2C environment and engages deeply with customers to transform needs into impactful product requirements. Collaboration with engineering, design, and go-to-market teams is essential. Key responsibilities include: - Defining product strategy for assigned verticals - Developing detailed product roadmaps - Ensuring timely execution and high-quality product delivery - Driving product adoption - Conducting performance analysis for continuous improvement This is a hybrid full-time role based in the New York Metropolitan area, reporting to the Head of Product. Relocation support is available. WITHIN THE FIRST MONTH, YOU'LL: - Become familiar with all products on Nova Credit's platform - Build cross-functional partnerships across Design, Engineering, Data Science, Pre-Sales, Post-Sales, and Solutions Architecture - Participate in customer calls and review feedback - Analyze product metrics and company KPIs - Deliver at least one key roadmap feature WITHIN THE FIRST QUARTER, YOU'LL: - Understand the business model, products, customer needs, and competitors - Maintain a prioritized product roadmap aligned with company goals - Set quarterly product goals WITHIN THE FIRST YEAR, YOU'LL: - Become a subject matter expert in your area - Launch and iterate on multiple product initiatives - Build strong relationships with internal partners and customers - Contribute to product culture and long-term product vision YOUR SKILL SET: - Minimum 6 years of B2B or B2B2C product management experience - Proven track record of shipping high-performing products - Ability to write SQL queries and build Mixpanel dashboards - Strong customer communication and data synthesis skills - Ability to navigate technical trade-offs with engineering teams - Ability to collaborate with design teams on UX decisions - Strong communication and interpersonal skills - Ability to balance speed, quality, and long-term vision - Bias toward action and problem-solving in ambiguous environments SAMPLE PROJECTS: - Scaling sandbox environments and customer testing suites - Improving internal and external product analytics - Building new integration options across products - Supporting ad-hoc initiatives across lending, property management, and partnerships BONUS QUALIFICATIONS: - Deep FinTech knowledge, especially in credit and risk domains using consumer-permissioned or credit data COMPENSATION AND BENEFITS: - Base salary range: $176,800 - $216,000 - Equity grants and incentive compensation for eligible roles - Professional development opportunities - Flexible PTO and tenure rewards - Employer-subsidized medical, dental, and vision plans - Mental health and wellness benefits - Additional benefits and perks Nova Credit is an equal opportunity employer and encourages qualified candidates to apply.

🏢 Summary: Full-time hybrid Senior Full Stack Software Engineer role focused on designing, building, and maintaining secure, scalable backend services, RESTful APIs, and modern web applications supporting patient-facing and clinical systems in a regulated medical device environment. The position owns complex data processing workflows, system integrations, and frontend development while contributing to architecture, cybersecurity, and software quality practices. This role also leads technical initiatives and mentors engineers across the software development lifecycle. 🗂️ Requirements: Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or related field, 5–10 years of professional software development experience, Strong proficiency in Python and backend service development, Extensive experience building and maintaining RESTful APIs, Experience with backend data processing, data pipelines, and asynchronous workflows, Strong experience with React and JavaScript/TypeScript, Working knowledge of Flutter and Dart, Strong understanding of relational databases and data modeling, Experience with authentication, authorization, and cybersecurity principles, Familiarity with cloud-based architectures, Experience working in regulated software development environments (design controls, verification, validation, traceability), Experience supporting production systems and resolving complex technical issues 📃 Skills: Python, REST, API, React, JavaScript, TypeScript, Flutter, Dart, SQL, Databases, Cloud, CI/CD, DevOps, HIPAA, Cybersecurity 🏢 Description: Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world's first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change. We are seeking an experienced Senior Full Stack Software Engineer to design, develop, and maintain software systems that support patient-facing and customer support applications. This role will own complex backend data processing, API services, and front-end integrations across the software ecosystem, including Galen Data, Nidra Sync API, Nidra Sync, Nidra Virtual, and Nidra Care. The ideal candidate combines strong backend engineering expertise with modern web application development skills and a passion for building secure, scalable, and maintainable software solutions in a regulated medical device environment. This individual will play a key role in shaping technical architecture, mentoring engineers, and advancing software engineering best practices across the organization. This position reports to the Director of Software Engineering. This is a full-time, hybrid position located in our Pittsburgh office. Responsibilities: Design, develop, and maintain full stack software solutions across backend services, web applications, and mobile application integrations Own complex backend data processing and service workflows within Galen Data and Nidra Sync API, including data parsing, API integrations, and data storage architectures Build and maintain secure, scalable RESTful APIs supporting Nidra Sync, Nidra Care, Nidra Virtual, and internal clinical and customer support workflows Develop and support front-end functionality for customer-facing and internal web applications using React and modern web technologies Collaborate with mobile application developers to support Flutter-based patient application features, data flows, and API contracts Improve authentication, authorization, session management, and cybersecurity controls across software platforms Troubleshoot and resolve complex production issues involving application behavior, service reliability, data integrity, and customer-facing systems Lead technical design reviews, code reviews, and architecture discussions to ensure high-quality software delivery Develop and maintain software documentation in compliance with quality system and medical device development requirements Mentor engineers and promote best practices in software architecture, testing, deployment, maintainability, and code quality Partner closely with Product Management, Clinical Affairs, Customer Support, Quality Assurance, Regulatory Affairs, and Engineering teams to deliver patient-centered software solutions Requirements: Experience & Education Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related technical discipline Master's degree preferred 5–10 years of professional software development experience, preferably within medical device, digital health, healthcare technology, or other regulated industries Demonstrated experience owning complex software features or systems throughout the full software development lifecycle Experience supporting production systems and driving continuous improvement initiatives Technical Expertise Strong proficiency in Python and backend service development Extensive experience building and maintaining RESTful APIs and service-oriented architectures Experience with backend data processing, data pipelines, asynchronous workflows, and system integrations Strong experience developing modern web applications using React and JavaScript/TypeScript Working knowledge of Flutter and Dart for mobile application integrations Strong understanding of relational databases, data modeling, query optimization, and secure data access practices Experience with logging, monitoring, error handling, observability, and production support best practices Practical expertise in authentication, authorization, identity management, and cybersecurity principles Familiarity with cloud-based architectures and scalable software systems Experience working within regulated software development environments, including design controls, verification, validation, traceability, and secure software development lifecycle practices Leadership & Collaboration Demonstrated ability to lead major software features, projects, or subsystems from concept through deployment Proven ability to diagnose and resolve complex cross-functional technical issues Experience mentoring engineers and improving software development processes Strong collaboration skills across software, firmware, clinical, product, quality, regulatory, and customer support teams Excellent communication skills with the ability to explain technical concepts, tradeoffs, and recommendations to both technical and non-technical stakeholders Preferred Qualifications: Experience developing software for connected medical devices, digital health platforms, or healthcare applications Experience supporting mobile applications and cloud-connected device ecosystems Familiarity with FDA-regulated software development and medical device quality systems Experience with cybersecurity risk management and secure software architecture Experience working in startup or high-growth technology environments Knowledge of HIPAA, patient data privacy requirements, and healthcare data security best practices Experience with CI/CD pipelines, automated testing frameworks, and DevOps practices Compensation: Base Pay: $120,000–$140,000 per year + Bonus

🏢 Summary: Executive leadership role overseeing customer programs, estimating, quoting, and account growth in a high-growth manufacturing environment. Responsible for building and scaling a customer-facing organization that converts demand into profitable, repeat production business while improving estimating accuracy, quote performance, and operational systems. Partners cross-functionally to align customer commitments with manufacturing execution and drive long-term revenue growth. 🗂️ Requirements: Bachelor's degree in Engineering, Industrial Engineering, Operations, or related field, 8+ years experience in hardware, aerospace, defense, automotive, industrial technology, or advanced manufacturing, 5+ years leadership experience at Senior Manager level or higher, Experience leading managers and multi-disciplinary teams, Experience in high-growth, high-mix manufacturing environments, Strong understanding of estimating, quoting, pricing, and commercial operations, Experience working with customers, suppliers, engineering, and manufacturing teams, Demonstrated experience building teams, processes, and operating systems, Strong analytical and financial skills, Experience using metrics and KPIs to drive performance, Eligibility to comply with U.S. ITAR regulations 📃 Skills: ERP, MES, CRM, Estimating, Pricing, KPIs, Forecasting, Automation, Manufacturing, IndustrialEngineering, Operations, Analytics 🏢 Description: Position Overview We are looking for a Head of Customer Programs & Estimating to lead the organization responsible for customer engagement, technical program management, estimating, quoting, and long-term account growth. This is a highly visible executive leadership role with direct interaction with the COO, CEO, and CTPO. The Head of Customer Programs & Estimating is responsible for building and leading the customer-facing engine that converts customer demand into profitable, repeat production business. This leader will oversee all estimating, quoting, program management, technical program management, customer communications, and account growth activities. They will be accountable for customer experience, quote conversion, estimating accuracy, organizational scalability, and long-term revenue growth. This role requires a unique blend of manufacturing expertise, commercial acumen, technical credibility, leadership capability, and operational discipline. The ideal candidate has significant experience in high-growth manufacturing environments and understands both how products are built and how customers are won and retained. This role will require up to 25% travel. Organization The Head of Customer Programs & Estimating will lead teams responsible for customer engagement, technical program management, estimating, quoting, and program execution. The organization consists of an Estimating function (Estimating Administrators, Estimators, and Estimating Engineers), a Program Management function supporting awarded production programs, and a Technical Program Management function responsible for strategic customers and high-priority opportunities through an end-to-end ownership model. This leader will determine how the organization evolves and scales to support company growth. What you'll own: Leadership & Organizational Development - Build and lead a high-performing Customer Programs & Estimating organization; recruit, develop, and retain top talent. - Drive accountability through metrics, operating reviews, and performance management. - Create a culture of ownership, urgency, creativity, customer focus, and continuous improvement. Estimating & Quoting - Own company-wide estimating and quoting performance. - Improve quote turnaround times, estimate accuracy, and consistency. - Establish scalable estimating methodologies and pricing frameworks. - Refine labor estimating models and quoting tools. - Drive continuous improvement of estimating systems and workflows. - Develop processes for standard production work and large, strategic contract opportunities. Customer Programs & Account Management - Own strategic customer relationships and develop engagement strategies to increase retention and repeat business. - Drive proactive customer communication throughout the program lifecycle. - Ensure customer expectations are understood and met. - Create systems for capturing customer feedback and converting it into operational improvements. Revenue Growth & Commercial Performance - Improve quote win rates and customer retention. - Increase repeat business and long-term program conversions. - Partner with executive leadership on pricing strategy. - Analyze win/loss trends and implement corrective actions. - Align customer growth strategies with company capacity and profitability goals. Systems, Process & Automation - Partner with Product and Software teams to improve business systems. - Identify opportunities for automation throughout the customer lifecycle. - Improve visibility into quote status, customer activity, forecasting, and program execution. - Define software requirements and process improvements to improve throughput without proportional headcount growth. Cross-Functional Leadership - Partner with Manufacturing, Engineering, Business Development, Supply Chain, Quality, Finance, Product, and Software teams. - Ensure customer commitments align with operational realities. - Resolve cross-functional issues impacting customers, schedules, or profitability. - Act as executive escalation point for major customer and program issues. What you'll bring to the team: - Bachelor's degree in Engineering, Industrial Engineering, Operations, or related field. - 8+ years of experience in hardware, aerospace, defense, automotive, industrial technology, or advanced manufacturing. - 5+ years of leadership experience at Senior Manager, Director, VP, General Manager, or equivalent level. - Experience leading managers and multi-disciplinary organizations. - Experience in high-growth, high-mix manufacturing environments. - Experience working directly with customers, suppliers, engineering teams, and manufacturing organizations. - Strong understanding of estimating, quoting, pricing, customer programs, or commercial operations. - Demonstrated success building teams, processes, and operating systems. - Strong analytical, financial, and problem-solving capabilities. - Experience using metrics and KPIs to drive organizational performance. - Excellent communication and executive presentation skills. Preferred Qualifications - Engineering degree strongly preferred. - Manufacturing Engineering, Industrial Engineering, or Operations leadership background. - Experience leading customer-facing organizations within aerospace, defense, or advanced manufacturing. - Experience scaling organizations from startup through rapid growth. - Experience with ERP, MES, CRM, and estimating software platforms. - Experience supporting large strategic contracts and long-term production programs. Compensation Compensation will be based on experience and qualifications. Salary Range: $195,000–$300,000 USD. Benefits - Equity participation. - Comprehensive medical, dental, vision, life, and long-term disability coverage. - Flexible Spending Account (FSA) and Dependent Spending Account (DSA). - 20 vacation days per year and 12 company holidays. - 401(k) plan. - $50/month meal credit. - Up to $100/month gym membership reimbursement. - Fully stocked kitchen and regular team events. ITAR Requirements To conform to U.S. Government export regulations, applicants must be a U.S. citizen or national, U.S. lawful permanent resident, Refugee under 8 U.S.C. § 1157, Asylee under 8 U.S.C. § 1158, or be eligible to obtain required authorizations from the U.S. Department of State.

🏢 Summary: Audience Development Strategist role focused on growing audience and membership through SEO, GEO, and AI-driven search optimization for consumer-facing digital platforms. The position leads technical search initiatives, manages search tools and external partners, and drives search-first strategies aligned with business and conversion goals. Hybrid work with strong emphasis on analytics, AI visibility, and technical SEO execution. 🗂️ Requirements: 7+ years in audience development, content strategy, or audience insights, Experience optimizing high-volume consumer-facing platforms for SEO and AI-driven search, Experience with structured and unstructured data strategies, Knowledge of semantic, agentic, and citation-based search, Experience with subscription-based or membership-driven platforms, Proficiency with Google Analytics and Adobe Analytics, Experience with SEO platforms including SEMRush, Conductor, Google Search Console, Screaming Frog, and Lumar, Hands-on experience implementing GEO monitoring and AI visibility tools, Ability to conduct prompt testing, citation audits, and AI visibility assessments, Experience managing search projects and collaborating with internal and external stakeholders, Strong quantitative and data analysis skills 📃 Skills: SEO, GEO, AEO, AI, Analytics, SEMRush, Conductor, GoogleAnalytics, AdobeAnalytics, SearchConsole, ScreamingFrog, Lumar, Schema, Search, Data 🏢 Description: WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. OVERVIEW Our Audience Development team operationalizes Consumer Reports' mission to create a safe, fairer, and more transparent marketplace by ensuring our trusted, independent guidance is visible wherever people make decisions—across search, AI-generated answers, and emerging platforms. The Audience Development Strategist will help grow CR's audience and membership base through search engine optimization as well as generative engine optimization, coordinating and aligning those efforts as they develop along the burgeoning AI frontier, with an emphasized and outsized lean into GEO. Reporting to the Associate Director, Audience Development, the Strategist will create a search-first culture, and influence stakeholders with a collaborative spirit to leverage search as a powerful driver of business goals, including membership revenue. This hybrid position with in-office collaboration just once per month provides excellent flexibility. This position is not eligible for relocation assistance or sponsorship. How You'll Make An Impact Areas of focus will include: - Lead and drive the day-to-day audience development program, roadmap, and growth. - Keep current on SEO/GEO trends, best practices, and search news. - Lead the procurement and briefing process for external partners; prioritize findings with internal stakeholders. - Evaluate, select, and onboard new technical search tools. - Utilize technical tools to analyze and identify technical SEO/GEO/AI search site issues. - Manage search projects from start to finish. - Work with external partners to establish and maintain a review process for schema and other technical search factors. - Perform periodic analysis of core web content. - Partner with the Acquisition team to ensure aligned search marketing and conversion efforts. - Develop and execute training sessions that promote org-wide implementation. - Facilitate budgeting, forecasting and re-forecasting, and vendor invoicing. ABOUT YOU You'll Be Highly Rated If: - 7+ years experience in audience development, content strategy, or audience insights roles. - Experience optimizing high-volume, consumer-facing platforms for both traditional search engines and AI-driven answer engines. - Experience developing audience strategies focused on structured/unstructured data, entity authority, semantic and agentic search, and citation visibility. - Experience supporting paywalled, subscription-based, membership-driven sites and content. - Proficiency with Google Analytics and Adobe Analytics. - Understanding of zero-click behavior, AI-driven traffic shifts, and answer inclusion metrics. - Deep experience with SEO platforms including SEMRush, Conductor, Google Search Console, Screaming Frog, and Lumar. - Hands-on experience onboarding and implementing GEO monitoring and AI visibility tools with measurable results. - Ability to lead prompt testing, citation audits, and AI visibility assessments across major platforms. You'll Be One of Our Top Picks If: - Entrepreneurial, digitally savvy, creative, and experimental mindset. - Passion for SEO, GEO, and AEO. - Ability to guide and influence teams while managing projects from inception to completion. - Strong quantitative orientation and ability to mine data to drive strategy and tactics. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and strive to provide competitive, market-informed compensation. Salary ranges: - NY/California: 137,819.17-142,948.94 annually - DMV/Massachusetts: 130,928.22-135,801.49 annually - Colchester, CT and additional approved CR locations: 130,928.22-135,801.49 annually Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of protected characteristics.

🏢 Summary: Leadership role driving audience development strategy across digital channels, focusing on discoverability, engagement, and conversion through data-driven insights. Responsible for overseeing cross-functional collaboration, optimizing search and AI visibility, and managing a high-performing audience team. Hybrid position with strategic ownership of KPI frameworks and growth initiatives. 🗂️ Requirements: 10+ years in audience strategy, content strategy, or growth strategy in digital publishing or mission-driven organizations, 6+ years managing and mentoring teams in matrixed environments, Proficiency with multiple search analytics tools and platforms, Experience leading newsletter programs and platform packaging strategies, Experience optimizing content for AI and generative search ecosystems, Proven change management experience around audience development KPIs, Strong cross-functional collaboration with editorial, marketing, product, and analytics teams 📃 Skills: SEO, Analytics, AI, KPIs, Newsletters, YouTube, Reddit, TikTok, AppleNews, Web, App, DataAnalysis, GrowthStrategy, SearchAnalytics 🏢 Description: WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.OVERVIEW Our Audience Development team operationalizes Consumer Reports' mission to create a safer, fairer, and more transparent marketplace, ensuring our trusted, independent guidance is highly visible wherever people make decisions—across traditional search, answer engines, newsletters, CR's app, alerts, and social and emerging platforms. In a time of information overload, misinformation, and peak distrust, this is more important than ever. We're looking for an experienced data detective, diplomat, and leader—the Associate Director, Audience Development will help drive audience strategy, activating and nurturing discoverability, engagement, and conversion across onsite and offsite channels, organic and paid, working collaboratively, cross-functionally, or independently, as needed. Reporting to CR's Executive Managing Editor, you will act as the primary liaison for audience priorities and strategic alignment across CR divisions, spanning product management, marketing, and editorial, among others. This hybrid position with in-office collaboration (Yonkers and/or NYC) just once per month provides excellent flexibility. This position is not eligible for sponsorship or relocation assistance. How You'll Make An Impact As Associate Director, Audience Development you will create and continually optimize organizational standards that will help CR's digital presence evolve in parallel with consumer needs and the technical marketplace, helping humans, agents, and everything in between find and rely on our insights at critical conversion and connection moments. Drive CR's audience strategy, evolving the integration of our discoverability strategy across all channels and platforms and in collaboration with all relevant divisions, Oversee the Audience Development team, establishing technical, digital, and editorial best practices for excellence in both search results, answer engines, and nascent technologies Develop and maintain growth and optimization strategies across owned and distributed surfaces (web, app, Apple News, YouTube, Reddit, TikTok, Newsletters, etc.) in close collaboration with cross-functional teams, namely Marketing and Content Advise the Executive Managing Editor on defining and evolving audience KPI frameworks and roadmaps to measure short-term and long-term success Translate data into action: Help inform product roadmaps and editorial planning with specific and directional insights Establish cross-functional partnerships with Content, Product, Marketing, Analytics, Testing, Leadership, and other relevant teams to align on and elevate distribution, engagement, and optimization Advocate for brand visibility in AI ecosystems, ensuring attribution and authority signaling across generative engines Build, manage, and mentor an evolving audience team, comprising both full-time staff and project-based freelancers ABOUT YOU You'll Be Highly Rated If: You have the experience: 10 years in audience strategy and insights, content strategy, growth strategy for a digital publisher, tech nonprofit, or mission-driven brand. You've managed teams in highly matrixed environments: 6+ years managing and mentoring teams, as well as cross-functional initiatives. You have experience in a non-profit environment. You are proficient with multiple search analytics tools and platforms. You have proven success leading or partnering on newsletter programs and platform packaging strategies. You have excellent communication skills, bridging editorial with digital, marketing and analytical teams around shared audience goals. You've led nascent AI optimization across digital and editorial teams in publishing environments. You have proven change management experience with cross-functional teams around audience development KPIs. You'll Be One of Our Top Picks If: You have experience in a nonprofit environment. You have experience with a commerce or shopping site. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $160K-$180K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate's particular combination of knowledge, skills, competencies, and experience. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.