June 26, 2026
Territory Manager
Senior • Remote
Raleigh, NC
Base salary $75,000
General Responsibilities
- Reports to the Regional Sales Director and manages the assigned territory
- Provide leadership and performance to ensure company goals are achieved
- Target, qualify, and train key spine surgeons and schedule cases to implant the iFuse system
- Coordinate training of local surgeons
- Meet goals and quotas set by the Regional Sales Director
- Engage key opinion leaders in spine to drive business and SIJ diagnosis and treatment acceptance
- Coordinate hospital approval processes and referral education programs
- Ensure compliance with worldwide regulatory requirements and the Quality Manual
- Act in full compliance with applicable laws, regulations, and company policies
Specific Responsibilities and Skills
- Build strong relationships with surgeons and hospital staff
- Manage travel and entertainment expenses within budget
- Align with sales management to achieve targets and timelines
- Execute clinical support, referral education, and reimbursement strategies
- Provide reporting and maintain communication with management
- Educate nurses and scrub technicians on operating room setup and instrument use during the iFuse procedure
- Consult X-Ray technicians to obtain required intraoperative images
- Support surgeons during procedures by answering questions
- Train sterile processing departments on instrument care and sterilization
- Manage implant shelf life and instrument sets
- Provide implant and disposable information to operating room staff
- Report and act on potential non-compliance with FDA QSRs, ISO 13485, ISO 14971 and related standards
- Support the Quality System
Expertise
- Strong communication and leadership skills
- Self-starter with team-building capabilities
- Excellent oral and written communication
- Proactive and initiative-driven mindset
- High integrity and strong work ethic
- Knowledge of ISO 13485, FDA 21 CFR 820, EU MDR 2017/745, ISO 14971
Knowledge, Education and Experience
- Bachelor's degree
- Minimum 5 years of medical device territory management experience
- Experience selling to medical specialty practices
- Orthopedics experience preferred
- Spine experience preferred
- Experience working with spine surgeons and product advocates
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Hybrid
Krakow, Poland
🏢 Summary: Senior role responsible for leading technology process assurance and designing, implementing, and continuously improving IT process frameworks to ensure reliability, security, and risk mitigation across global technology operations. The position focuses on process mapping, controls assurance, regulatory alignment, and operational excellence within complex IT environments. It involves cross-functional leadership to enhance IT governance, risk management, and process transparency. 🗂️ Requirements: 7+ years in technology risk and controls assurance within financial services, Experience leading IT process framework design and implementation, Expertise in technology controls and risk frameworks, Strong knowledge of IT operations and system interdependencies, Hands-on experience with process mapping methodologies, Experience with regulatory and compliance standards, Program and project management experience, Experience with risk assessment methodologies, Ability to use process mapping tools (e.g., Visio, ARIS), Familiarity with scripting or automation tools, Bachelor’s or Master’s degree in Computer Science, Engineering, Accounting or related field 📃 Skills: Visio, ARIS, SixSigma, Lean, Agile, Python, PowerShell, ITIL, Flowcharting, Automation, RiskManagement, Compliance, ProgramManagement, ProjectManagement, ProcessMapping 🏢 Description: Who we are looking for State Street seeks to recruit a Technology Process Assurance Vice President to lead the enablement of process integrity for ensuring the reliability, security, and efficiency of technology-related processes across the organization. This candidate should be a proven leader who has experience in delivering outcomes with operational excellence and a focus on the customer and business needs. This candidate should have experience driving the design, implementation, and continuous improvement of IT process frameworks, with a strong emphasis on mitigating risks, enhancing security and availability, and aligning IT operations with strategic goals. The ideal candidate will bring a practical, risk-based mindset to the role, enforce accountability, and fostering a culture of operational excellence. This role will report into the Managing Director, Technology Controls Assurance Programs. Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available. This role will be primarily based in US (preferably Boston) and will consider candidates based in EMEA and APAC regions. What you will be responsible for Partner with the relevant functions and leaders to: Lead the design and creation of detailed process maps for IT operations and critical systems Develop standardized templates and methodologies for documenting technology processes and workflows, ensuring consistency and accessibility Review current standards based on authoritative sources to fulfill regulatory and client expectations Embed risk considerations into process maps, highlighting critical control points (e.g., privileged access, data flows) to support security and compliance efforts Analyze existing technology processes to identify inefficiencies, redundancies, and gaps in execution and/or risk mitigation Recommend process improvements to streamline IT workflows, enhance performance, and reduce operational friction Understand and document gaps against optimal process effectiveness and work with CIO directs to develop remediation actions or supporting strategic programs necessary to address gaps Partner IT, cybersecurity, and business risk leaders to ensure process maps, and related documentation, align with the broader organizational goals, compliance requirements, and risk management frameworks Help to build capabilities within the team to utilize available process mapping tools (e.g., Visio, ARIS) and applicable methodologies (e.g., Six Sigma, Lean) Manage a set of diverse, senior stakeholders to ensure prioritization of critical items against a complex agenda Act as a champion for process visibility and accountability across the technology organization What we value: A smart, challenging and energetic leader, with a passion and deep understanding of process and controls assurance across global organizations. Strong experience leading and executing technology controls assurance programs against leading risk and controls frameworks Expertise in process mapping tools (e.g., Visio, ARIS) and related methodologies (e.g., flowcharting) Ability to distill intricate IT workflows into clear, actionable maps Deep understanding of risk assessment methodologies, and their application within the technology risk dimension High intellect, decisiveness and the drive and flexibility to operate in a constant changing environment. Strong understanding of IT operations and system interdependencies Exceptional analytical and problem-solving skills, with a knack for simplifying complexity An exceptional understanding of standards-based program management and business analysis practices (Agile/Six-Sigma/Lean), with demonstrable skills in program and project management tools and methodologies Familiarity with scripting and/or automation tools (e.g., Python, PowerShell) Capability to initiate, plan, execute, monitor, control and close on multiple cross-organizational projects concurrently, working with multiple project teams; releases with extensive release management techniques Build/deliver reporting to global executives and committees, chair of the appropriate governance forums, including frequent ad hoc, short notice, and tailored reporting demands including those to our global regulators Focus on improvements that deliver real value without over-engineering the solution(s) Education & Preferred Qualifications Minimum of 7+ years of related experience within the financial services industry (preferred) including leading risk and controls assurance programs Strong understanding of process-based business management, and deep experience integrating risk and controls frameworks within business processes Managed cross-border teams based over multiple locations, additional points for experience with strong connectivity to the regulators Extensive experience working with large, complex third parties, who are critical to the success of the program Bachelors / master’s degree in computer science, Engineering, Accounting, or related technical field or relevant work experience. Exceptional communication skills and relationship management capabilities, able to communicate with all levels of the organization effectively and across Operations and Technology subject matter experts. Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. Minimum Salary: zł282,000 Annual The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ. Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees. In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards. We Offer: Permanent contract from day one Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off) Gold Medical Package for employees and their families (partner and children) Premium life insurance package and private pension plan Wide range of soft skills training, technical workshops, language classes and development programs Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice Variety of well-being programs Additional benefits available depending on the seniority of the role About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers