Oracle Order to Cash (O2C) Functional SME

We are seeking an experienced Order to Cash (O2C) Functional SME to support an enterprise financial management modernization program. The O2C Functional SME will serve as the subject matter expert for the full Order to Cash cycle within the Oracle-based Core Financial System (Core FS) SaaS solution, ensuring the end-to-end revenue and receivables process is accurately designed, configured, and implemented to meet federal financial management requirements. This role collaborates closely with Functional Leads, Technical SMEs, and program stakeholders to deliver a compliant, efficient, and auditable O2C solution across multiple federal agencies.

Responsibilities

• Serve as the primary subject matter expert for the Order to Cash lifecycle, encompassing customer/agreement setup, billing, invoicing, revenue recognition, accounts receivable, collections, and cash application within the Oracle Core FS SaaS environment.
• Lead requirements gathering, gap analysis, and functional design sessions to document O2C business process requirements and map them to Oracle system capabilities.
• Configure and validate Oracle O2C modules (including Oracle Receivables, Order Management, and related subledgers) in alignment with federal accounting standards (FASAB/USSGL) and agency-specific requirements.
• Develop and maintain functional design documents, configuration workbooks, test scripts, and O2C process flows and standard operating procedures (SOPs).
• Lead and support System Integration Testing (SIT), User Acceptance Testing (UAT), and Operational Readiness Demonstrations for O2C functional areas.
• Collaborate with the data migration team to support conversion of open receivables, customer master data, and historical transaction data from legacy systems to the new Core FS solution.
• Work with integration teams to define and validate inbound/outbound data exchanges between the Core FS O2C modules and agency billing, collection, and mission systems.
• Support the design and implementation of automated O2C processes including electronic invoicing, lockbox processing, and automated cash application where applicable.
• Provide functional guidance on revenue recognition policies, intragovernmental transaction processing, and reimbursable agreement management in compliance with OMB, FASAB, and agency-specific policies.
• Coordinate with the Oracle Trainer to develop and review O2C end-user and administrator training materials, job aids, and knowledge management resources.
• Support financial audit readiness activities related to the O2C cycle, including documentation of internal controls, reconciliation procedures, and response to audit findings.
• Participate in change management and stakeholder engagement activities to support agency readiness for O2C process changes during migration.
• Monitor post-go-live O2C operations and provide hypercare support to resolve issues and optimize system performance.

Qualifications

• Minimum 6 years of experience in Oracle ERP Order to Cash functional implementation, including Oracle E-Business Suite (EBS) Receivables and/or Oracle Cloud Financials (Accounts Receivable, Billing).
• Demonstrated experience supporting federal government Oracle ERP implementations with O2C scope, preferably within CFO Act agency environments.
• Deep knowledge of federal receivables management, intragovernmental transactions, reimbursable agreements, and revenue recognition under federal accounting standards.
• Experience developing functional design documents, configuration workbooks, and test scripts for Oracle O2C modules.
• Proficiency leading and supporting SIT, UAT, and go-live readiness activities for O2C functional areas.
• Strong understanding of the integration points between O2C and other financial management process areas including General Ledger, Procurement to Pay (P2P), and Budget Execution.
• Excellent analytical, facilitation, and communication skills with demonstrated ability to work effectively with both technical teams and non-technical agency stakeholders.
• Ability to obtain and maintain a Public Trust / Suitability clearance.
• Bachelor's degree in Accounting, Finance, Business Administration, Information Technology, or a related field. Equivalent combination of education and experience may be considered.

Preferred Qualifications

• Experience supporting large-scale, multi-agency federal financial management SaaS migrations.
• Familiarity with the Federal Integrated Business Framework (FIBF) Federal Financial Management (FFM) Business Standards applicable to the O2C process area.
• Experience with Oracle advanced collections, AutoInvoice, and lockbox processing in a federal shared services context.
• Knowledge of DATA Act compliance requirements as they relate to receivables and revenue reporting.
• Experience supporting financial statement audit readiness for O2C-related balances and disclosures.
• Familiarity with AI/ML-driven automation of receivables and cash application processes.
• Oracle EBS or Oracle Cloud Financials certification in Receivables or Order Management.
• Certified Government Financial Manager (CGFM) or Certified Public Accountant (CPA) credential preferred.

Benefits

• Holidays - Eleven
• Retirement Plan (401k) Matching
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)

Equal Opportunity Employer - Minority/Female/Veteran/Disability.