Oracle Technical Subject Matter Expert (SME)

🏢 Summary: Techno-functional SME role supporting operations, production incidents, and functional analysis for a mission-critical Oracle Federal Financials system in a federal environment. The position focuses on incident resolution, requirements management, backlog reduction, business process improvement, and UAT support across core federal financial modules. It involves close collaboration with business and technical teams without requiring hands-on development or DBA work. 🗂️ Requirements: 7+ years supporting Oracle Federal Financials or Oracle E-Business Suite, Hands-on experience with Budget/Funds Management, Accounts Payable, Accounts Receivable, Purchasing, or Loans modules, Experience supporting federal financial management business processes, Production support and incident management experience, Functional troubleshooting and root cause analysis, Experience gathering and documenting functional requirements, Experience preparing functional designs and process documentation, Experience with backlog management and ticket prioritization, Experience conducting impact analysis and feasibility studies, U.S. Citizenship or Permanent Residency, Ability to obtain and maintain Public Trust clearance 📃 Skills: Oracle, EBS, Budgeting, FundsManagement, AccountsPayable, AccountsReceivable, Purchasing, Loans, UAT, Jira, ServiceNow, Remedy, Agile, FCRA 🏢 Description: At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. i360 is seeking an Oracle Federal Financials Techno-Functional SME to support a mission-critical federal financial management system for a federal client. This role focuses on operations and maintenance, production support, incident resolution, backlog reduction, requirements gathering, functional analysis, and business process improvement within Oracle Federal Financials. The ideal candidate understands how federal financial users perform their daily work and can effectively diagnose functional issues, document requirements, support backlog reduction, and recommend practical process improvements. This person should be analytical, organized, responsive, and comfortable working with technical teams, developers, project managers, and business stakeholders in a production financial environment where accuracy, auditability, and customer service are critical. This is a techno-functional support role focused on functional analysis, production support, requirements management, incident resolution, and coordination with technical teams. Hands-on software development or DBA expertise is not required. The ideal candidate has hands-on experience supporting Oracle Federal Financials modules including: Budget/Funds Management Accounts Payable Accounts Receivable Purchasing Loans Candidates should also have experience supporting at least two of the following business processes: Budget to Report Procure to Pay Financial Reporting Month-End, Quarter-End, and Year-End Close Loans Insurance to Collection Key Responsibilities Support daily operations and maintenance for Oracle Federal Financials modules in a federal financial management environment. Provide production support by analyzing service tickets, incident reports, transaction issues, business process questions, and system behavior. Support Tier 1 incident intake, troubleshooting, root cause analysis, and escalation activities. Document incidents, business impacts, resolutions, workarounds, and follow-up actions within the Client's issue tracking system. Support timely resolution of issues impacting budget execution, procure-to-pay, accounts payable, accounts receivable, loans, reporting, reconciliations, and close-cycle activities. Work directly with business users to understand issues, clarify requirements, explain system functionality, and support business process execution. Analyze recurring issues and recommend process improvements, documentation updates, training needs, or functional enhancements. Support reduction of outstanding service tickets and backlog items through classification, prioritization, and resolution support. Participate in backlog review sessions with Client stakeholders, project leadership, and technical teams. Gather, document, and validate functional requirements for enhancements, fixes, reports, workflow updates, interface-related business needs, and process improvements. Conduct business process walkthroughs and requirements sessions across financial management process areas. Prepare functional documentation including: Business requirements Functional designs Process flows User stories Acceptance criteria Meeting notes and decision logs Impact and options analyses Support functional analysis for Oracle Federal Financials modules including: Budget/Funds Management Accounts Payable Accounts Receivable Purchasing Loans Support business processes such as: Budget execution Procure-to-pay Invoice processing Collections and receivables Loan accounting and servicing Financial reporting Reconciliations Month-end, quarter-end, and year-end close Conduct feasibility studies, cost-benefit analyses, and impact assessments for proposed changes and process improvements. Analyze business value, operational risk, reporting impacts, user impacts, training needs, and implementation considerations for enhancements and fixes. Present recommendations and findings to project leadership, business users, and Client stakeholders. Support User Acceptance Testing (UAT) activities including test scenario creation, validation of expected results, defect analysis, and post-release verification. Assist with development and maintenance of: User guides SOPs Job aids Knowledge base articles Training materials Participate in Agile planning activities by refining requirements, clarifying acceptance criteria, and prioritizing business needs. Provide functional input during release planning and post-release validation activities. Support a high level of customer service through clear communication, timely follow-up, and practical problem-solving. Qualifications 7+ years of experience supporting Oracle Federal Financials, Oracle E-Business Suite, or similar federal financial management systems. Hands-on experience with one or more Oracle Federal Financials modules including: Budget/Funds Management Accounts Payable Accounts Receivable Purchasing Loans Strong understanding of federal financial management business processes. Experience supporting production users, incident management, service tickets, and functional troubleshooting activities. Experience gathering, documenting, and validating functional requirements. Experience preparing functional designs, process documentation, issue summaries, impact analyses, user stories, and acceptance criteria. Experience supporting backlog review, ticket prioritization, and resolution of aging issues. Experience analyzing impacts related to fixes, enhancements, reports, workflows, or business process changes. Experience supporting feasibility studies, cost-benefit analysis, and process improvement initiatives. Experience working with federal financial users in areas such as: Budget Accounting Procurement Accounts Payable Accounts Receivable Loans Reporting Reconciliation Close-cycle activities Ability to clearly explain Oracle Federal Financials functionality to business and technical stakeholders. Strong written and verbal communication skills with attention to detail. Ability to work in a structured federal environment with formal documentation, testing, change management, and approval processes. Ability to complete required Client background investigation, credentialing, and access procedures. Preferred Qualifications Experience supporting month-end, quarter-end, and year-end close activities. Experience with federal budgetary and proprietary accounting concepts. Experience with Federal Credit Reform Act (FCRA) loan accounting and/or Oracle Loans. Experience supporting procure-to-pay, invoice processing, purchasing, obligations, vendor payments, collections, or receivables. Experience with functional testing, UAT support, test script development, and post-release validation. Experience developing user guides, SOPs, UPKs, knowledge base articles, and training materials. Experience supporting federal audits, control documentation, financial management reviews, or data calls. Experience using Jira, ServiceNow, Remedy, or similar ticketing/backlog management tools. PMP, Scrum, Oracle, or federal financial management certifications are a plus. Nice-to-have experience with: Oracle UPK O&M / Help Desk Operations Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance Must be able to pass a federal background investigation U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Holidays - Eleven Adoption Assistance Retirement Plan (401k) Matching Tuition Reimbursement Family Leave, Maternity, Paternity Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Health Care Plan (Medical, Dental & Vision) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: Remote Oracle Federal Financials Trainer role supporting a large-scale Core Financial System SaaS modernization for federal agencies. The position focuses on designing and delivering role-based, Section 508-compliant training and eLearning for Oracle Federal Financials R12 and related ERP processes. Involves close collaboration with functional and technical teams to support implementation, UAT, and post-go-live adoption. 🗂️ Requirements: Minimum 5 years of experience designing and delivering training for Oracle ERP/Cloud financial systems, Hands-on experience with Oracle Federal Financials R12, Experience with federal government ERP implementations, Proficiency in developing instructor-led and eLearning materials, Knowledge of federal financial management processes (GL, AP/AR, budget, reporting), Experience creating Section 508-compliant training content, Bachelor’s degree in relevant field or equivalent experience, Ability to obtain and maintain Public Trust clearance, U.S. Citizen or Permanent Resident 📃 Skills: Oracle, R12, ERP, SaaS, Articulate, Captivate, PowerPoint, eLearning, UAT, Section508, GL, AP, AR 🏢 Description: At i360technologies, we specialize in business consulting and technology services for federal agencies. i360technologies is seeking an experienced Oracle Trainer to support an enterprise financial management modernization effort. The Oracle Trainer will design, develop, and deliver end-user and administrator training for an Oracle-based Core Financial System (Core FS) SaaS solution being implemented across multiple federal organizations and agencies. This is a high-visibility initiative closely monitored by program and executive leadership. The Oracle Federal Financials Trainer with an intermediate to the senior level of hands-on training experience. The successful trainer will be fluent in Training development and delivery with a minimum of (5) five years of professional training and change management exposure.Must be experienced with Oracle Federal Financials R12 and some of the functional process areas such as (P2R) Plan to Report | (B2R) Budget to Report (A2R) Acquire to Retire (O2F) Order to Fulfil (P2P) Procure to Pay Projects Must have the abilityto support Oracle Federal Financials for training development and execution of eLearning for end users. Experience providing implementation training materials, coordinating, and executing training sessions with the customer base/end-user base as well as providing support to the Organizational Change Management team in preparation for go-live. Responsibilities: Design and develop role-based training curricula, instructor-led courses, self-service modules, and job aids aligned to the Core FS solution and supporting business processes. Deliver live (in-person and synchronous virtual) and asynchronous training to diverse audiences including federal financial management end users, administrators, and power users across multiple organizations and agencies. Collaborate with Functional Leads, Technical SMEs, and the Program Management Office (PMO) to ensure training content reflects current system configuration, business process decisions, and standard operating procedures. Develop and maintain post-training knowledge management resources including FAQs, quick reference guides, and an intelligent search/chatbot assistance framework. Conduct training needs assessments and evaluate training effectiveness; refine materials based on evaluation feedback and system changes. Support migration readiness activities by coordinating training schedules aligned to phased implementation and migration timelines. Maintain training documentation and ensure all materials conform to Section 508 accessibility standards. Participate in User Acceptance Testing (UAT) support activities and serve as a resource for post-go-live user assistance. Adapt training approach and delivery as the solution evolves through additional operating capability implementation phases. Qualifications Minimum 5 years of experience designing and delivering training for Oracle ERP/Cloud financial management systems, including Oracle E-Business Suite, Oracle Fusion Financials, or Oracle Federal Financials. Experience supporting federal government ERP implementations, preferably within CFO Act agency environments. Proficiency developing instructor-led, eLearning, and job-aid materials using tools such as Articulate Storyline, Adobe Captivate, and Microsoft PowerPoint. Strong knowledge of federal financial management processes, including general ledger, accounts payable/receivable, budget execution, and financial reporting. Excellent verbal and written communication skills, with the ability to translate complex technical concepts for diverse audiences. Experience developing Section 508-compliant training content. Strong customer relationship, collaboration, organizational, and problem-solving skills, with the ability to work independently and effectively navigate challenging situations. Bachelor's degree in Education, Instructional Design, Information Technology, Finance, Business Administration, or a related field. Equivalent combination of education and experience may be considered. Ability to obtain and maintain a Public Trust or other required federal background investigation clearance. U.S. Citizen or Permanent Resident; visa sponsorship is not available. Work Schedule: Remote, with the ability to travel onsite as needed to client locations in Washington, DC. Salary commensurate with experience.Bachelor's degree in Education, Instructional Design, Information Technology, Finance, Business Administration, or a related field. Equivalent combination of education and experience may be considered. Preferred Qualifications Experience supporting large-scale federal financial management SaaS implementations. Familiarity with the Federal Integrated Business Framework (FIBF) Federal Financial Management (FFM) Business Standards. Prior experience supporting large-scale, multi-agency financial system migrations. Oracle University certification or equivalent training credentials. Experience with intelligent virtual training assistants or chatbot-based knowledge tools. Benefits: Eleven Holidays Retirement Plan (401k) Matching Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Health Care Plan (Medical, Dental & Vision) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) i360 is an Equal Opportunity Employer - Minority/Female/Veteran/DisabilityWe are an equal opportunity employer, including disability and protected veteran status. Only Direct Hires - No recruiting or staffing firms' submissions will be considered.

🏢 Summary: Opportunity for an experienced Oracle ERP Order to Cash (O2C) Functional SME to support a federal financial management modernization program, leading design, configuration, and implementation of O2C processes within an Oracle Core Financial System SaaS environment. The role focuses on ensuring compliant, auditable revenue and receivables operations aligned with federal standards. The position involves close collaboration with cross-functional teams, supporting testing, data migration, integrations, and post-go-live optimization. 🗂️ Requirements: Minimum 6 years of Oracle ERP O2C functional implementation experience, Experience with Oracle EBS Receivables and/or Oracle Cloud Financials (Accounts Receivable, Billing), Experience supporting federal government Oracle ERP implementations, Deep knowledge of federal receivables management and revenue recognition standards, Experience configuring Oracle O2C modules, Experience developing functional design documents and test scripts, Experience leading SIT, UAT, and go-live activities, Understanding of O2C integrations with General Ledger, P2P, and Budget Execution, Ability to obtain and maintain Public Trust / Suitability clearance, Bachelor’s degree in Accounting, Finance, Business Administration, Information Technology or related field 📃 Skills: Oracle, ERP, O2C, Receivables, Billing, OrderManagement, EBS, OracleCloud, SaaS, FASAB, USSGL, SIT, UAT, GeneralLedger, P2P, BudgetExecution, AutoInvoice, Lockbox, SQL, DATAAct 🏢 Description: At i360technologies, we specialize in business consulting and technology services for federal agencies. We are seeking an experienced Order to Cash (O2C) Functional SME to support an enterprise financial management modernization program. The O2C Functional SME will serve as the subject matter expert for the full Order to Cash cycle within the Oracle-based Core Financial System (Core FS) SaaS solution, ensuring the end-to-end revenue and receivables process is accurately designed, configured, and implemented to meet federal financial management requirements. This role collaborates closely with Functional Leads, Technical SMEs, and program stakeholders to deliver a compliant, efficient, and auditable O2C solution across multiple federal agencies. Responsibilities: Serve as the primary subject matter expert for the Order to Cash lifecycle, encompassing customer/agreement setup, billing, invoicing, revenue recognition, accounts receivable, collections, and cash application within the Oracle Core FS SaaS environment. Lead requirements gathering, gap analysis, and functional design sessions to document O2C business process requirements and map them to Oracle system capabilities. Configure and validate Oracle O2C modules (including Oracle Receivables, Order Management, and related subledgers) in alignment with federal accounting standards (FASAB/USSGL) and agency-specific requirements. Develop and maintain functional design documents, configuration workbooks, test scripts, and O2C process flows and standard operating procedures (SOPs). Lead and support System Integration Testing (SIT), User Acceptance Testing (UAT), and Operational Readiness Demonstrations for O2C functional areas. Collaborate with the data migration team to support conversion of open receivables, customer master data, and historical transaction data from legacy systems to the new Core FS solution. Work with integration teams to define and validate inbound/outbound data exchanges between the Core FS O2C modules and agency billing, collection, and mission systems. Support the design and implementation of automated O2C processes including electronic invoicing, lockbox processing, and automated cash application where applicable. Provide functional guidance on revenue recognition policies, intragovernmental transaction processing, and reimbursable agreement management in compliance with OMB, FASAB, and agency-specific policies. Coordinate with the Oracle Trainer to develop and review O2C end-user and administrator training materials, job aids, and knowledge management resources. Support financial audit readiness activities related to the O2C cycle, including documentation of internal controls, reconciliation procedures, and response to audit findings. Participate in change management and stakeholder engagement activities to support agency readiness for O2C process changes during migration. Monitor post-go-live O2C operations and provide hypercare support to resolve issues and optimize system performance. Qualifications Minimum 6 years of experience in Oracle ERP Order to Cash functional implementation, including Oracle E-Business Suite (EBS) Receivables and/or Oracle Cloud Financials (Accounts Receivable, Billing). Demonstrated experience supporting federal government Oracle ERP implementations with O2C scope, preferably within CFO Act agency environments. Deep knowledge of federal receivables management, intragovernmental transactions, reimbursable agreements, and revenue recognition under federal accounting standards. Experience developing functional design documents, configuration workbooks, and test scripts for Oracle O2C modules. Proficiency leading and supporting SIT, UAT, and go-live readiness activities for O2C functional areas. Strong understanding of the integration points between O2C and other financial management process areas including General Ledger, Procurement to Pay (P2P), and Budget Execution. Excellent analytical, facilitation, and communication skills with demonstrated ability to work effectively with both technical teams and non-technical agency stakeholders. Ability to obtain and maintain a Public Trust / Suitability clearance. Bachelor's degree in Accounting, Finance, Business Administration, Information Technology, or a related field. Equivalent combination of education and experience may be considered. Preferred Qualifications Experience supporting large-scale, multi-agency federal financial management SaaS migrations. Familiarity with the Federal Integrated Business Framework (FIBF) Federal Financial Management (FFM) Business Standards applicable to the O2C process area. Experience with Oracle advanced collections, AutoInvoice, and lockbox processing in a federal shared services context. Knowledge of DATA Act compliance requirements as they relate to receivables and revenue reporting. Experience supporting financial statement audit readiness for O2C-related balances and disclosures. Familiarity with AI/ML-driven automation of receivables and cash application processes. Oracle EBS or Oracle Cloud Financials certification in Receivables or Order Management. Certified Government Financial Manager (CGFM) or Certified Public Accountant (CPA) credential preferred. Benefits: Holidays - Eleven Retirement Plan (401k) Matching Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Health Care Plan (Medical, Dental & Vision) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) i360 is an Equal Opportunity Employer - Minority/Female/Veteran/DisabilityWe are an equal opportunity employer, including disability and protected veteran status. Only Direct Hires - No recruiting or staffing firms' submissions will be considered.

🏢 Summary: Key personnel role responsible for leading training delivery and change management initiatives for users of Oracle Federal Financials within a federal shared services environment. The position focuses on developing training programs, driving user adoption of system changes, and aligning communications with release cycles. It supports organizational readiness for upgrades and process updates across multiple agencies. 🗂️ Requirements: Bachelor's degree in related discipline, Minimum 4 years of training or change management experience, Experience developing and delivering end-user training, Experience managing adoption of system or process changes, Strong written and verbal communication skills, Ability to pass federal background investigation, Ability to obtain and maintain Public Trust clearance, U.S. Citizenship or Permanent Residency 📃 Skills: Oracle, Oracle E-Business Suite, Oracle Federal Financials, Change Management, Instructional Design, ADKAR, Training Development, SOP, Financial Systems 🏢 Description: i360 is seeking a Training and Change Management Specialist to lead training delivery and organizational adoption for a client operating Oracle Federal Financials as a shared service provider supporting multiple agencies and approximately 19,000 user accounts. This is a designated key personnel position. Key Responsibilities Develop and deliver training programs for system users across supported agencies, including curriculum, job aids, and instructional materials. Plan and manage the people side of change for system upgrades, enhancements, and process updates to ensure effective adoption of new capabilities. Build and execute change management strategies to maximize user adoption and minimize disruption during releases and configuration changes. Partner with program management, help desk, and functional leads to align training and communications with release schedules and support priorities. Measure training effectiveness and user adoption, adjusting materials and approaches based on feedback and performance data. Contribute training content to SOPs, desk guides, and user guides. Qualifications Bachelor's degree in a related discipline. Minimum 4 years of experience in training or change management. Experience developing and delivering end-user training and managing adoption for system or process changes. Strong written and verbal communication skills, with the ability to translate technical changes into clear user guidance. Ability to pass a federal background investigation and obtain client site access. Nice To Have Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems. Familiarity with federal financial management environments and shared service operations. Change management certification (e.g., Prosci/ADKAR) or instructional design experience. Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance. Must be able to pass a federal background investigation. U.S. Citizenship or Permanent Residency required (no visa sponsorship available). Benefits Referral Bonus (401k) Matching Holidays – Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The role involves leading training delivery and change management initiatives to support user adoption of Oracle Federal Financials across multiple federal agencies. The specialist develops training materials, drives organizational change strategies, and partners with stakeholders to ensure effective implementation of system upgrades and process updates. This position requires experience in end-user training, change management, and working within federal environments. 🗂️ Requirements: Bachelor's degree in related discipline, Minimum 4 years of training or change management experience, Experience developing and delivering end-user training, Experience managing adoption for system or process changes, Ability to translate technical changes into user guidance, Ability to pass federal background investigation, Ability to obtain and maintain Public Trust clearance, U.S. Citizenship or Permanent Residency 📃 Skills: Oracle, OracleE-BusinessSuite, OracleFederalFinancials, ChangeManagement, InstructionalDesign, TrainingDevelopment, SOP, ADKAR 🏢 Description: i360 is seeking a Training and Change Management Specialist to lead training delivery and organizational adoption for a client operating Oracle Federal Financials as a shared service provider supporting multiple agencies and approximately 19,000 user accounts. This designated key personnel role focuses on building training and communications that enable internal and external users to adopt system changes, new features, and updated business processes. Quick Facts - Supports Oracle Federal Financials shared service environment - Serves multiple federal agencies and approximately 19,000 users - Designated key personnel position Key Responsibilities - Develop and deliver training programs for system users across supported agencies, including curriculum, job aids, and instructional materials. - Plan and manage the people side of change for system upgrades, enhancements, and process updates to ensure effective adoption. - Build and execute change management strategies to maximize user adoption and minimize disruption during releases and configuration changes. - Partner with program management, help desk, and functional leads to align training and communications with release schedules and support priorities. - Measure training effectiveness and user adoption, adjusting materials and approaches based on feedback and performance data. - Contribute training content to SOPs, desk guides, and user guides. Qualifications - Bachelor's degree in a related discipline. - Minimum 4 years of experience in training or change management. - Experience developing and delivering end-user training and managing adoption for system or process changes. - Strong written and verbal communication skills with ability to translate technical changes into clear user guidance. - Ability to pass a federal background investigation and obtain client site access. Nice To Have - Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems. - Familiarity with federal financial management environments and shared service operations. - Change management certification (e.g., Prosci/ADKAR) or instructional design experience. Security & Eligibility Requirements - Ability to obtain and maintain a federal Public Trust (suitability) clearance. - Must be able to pass a federal background investigation. - U.S. Citizenship or Permanent Residency required (no visa sponsorship available). Benefits - Referral Bonus - 401(k) Matching - Eleven Holidays - Technology Reimbursement - Short-Term & Long-Term Disability - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (0–3 years: 15 days; 3+ years: 20 days) - 80% Employer-Paid Health Care Plan (Medical, Dental & Vision) Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other protected status. Only direct applicants will be considered.

🏢 Summary: The role involves leading training delivery and change management initiatives to support adoption of Oracle Federal Financials across multiple federal agencies. The specialist develops training materials, drives user adoption for system changes, and aligns communications with release schedules to ensure effective system use. This position requires collaboration with program teams and supports continuous improvement of training effectiveness. 🗂️ Requirements: Bachelor's degree in related discipline, Minimum 4 years of training or change management experience, Experience developing and delivering end-user training, Experience managing adoption for system or process changes, Strong written and verbal communication skills, Ability to translate technical changes into user guidance, Ability to pass federal background investigation, Ability to obtain and maintain Public Trust clearance, U.S. Citizenship or Permanent Residency 📃 Skills: Oracle, E-Business, Financials, Training, Change, ADKAR, Instructional, SOP, Documentation 🏢 Description: i360 is seeking a Training and Change Management Specialist to lead training delivery and organizational adoption for a client that operates Oracle Federal Financials as a shared service provider serving multiple agencies and roughly 19,000 user accounts. This role builds the training and communications that help internal and external users adopt system changes, new features, and updated business processes. This is a designated key personnel position. Key Responsibilities Develop and deliver training programs for system users across the supported agencies, including curriculum, job aids, and instructional materials. Plan and run the people side of change for system upgrades, enhancements, and process updates, so users adopt and use new capabilities effectively. Build and execute change management strategies that maximize user adoption and minimize disruption during releases and configuration changes. Partner with program management, help desk, and functional leads to align training and communications with the release schedule and support priorities. Measure training effectiveness and adoption, and adjust materials and approach based on user feedback and performance data. Support documentation efforts by contributing training content to SOPs, desk guides, and user guides. Qualifications Bachelor's degree in a related discipline. Minimum 4 years of experience in training or change management. Experience developing and delivering end-user training and managing adoption for system or process changes. Strong written and verbal communication skills, including the ability to translate technical changes into clear user guidance. Ability to pass a federal background investigation and obtain client site access. Nice To Have Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems. Familiarity with federal financial management environments and shared service operations. Change management certification (for example, Prosci/ADKAR) or instructional design experience. Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance Must be able to pass a federal background investigation U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus (401k) Matching Holidays – Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The role involves leading training delivery and change management initiatives to support user adoption of Oracle Federal Financials across multiple federal agencies. The specialist develops training materials, drives communication strategies, and manages organizational change to ensure effective implementation of system upgrades and process updates. This is a key personnel position supporting a large shared services environment. 🗂️ Requirements: Bachelor's degree in related discipline, Minimum 4 years of training or change management experience, Experience developing and delivering end-user training, Experience managing adoption for system or process changes, Strong written and verbal communication skills, Ability to pass federal background investigation, Ability to obtain and maintain Public Trust clearance, U.S. Citizenship or Permanent Residency 📃 Skills: Oracle, Oracle E-Business, Oracle Federal Financials, Training, Change Management, Instructional Design, SOP, Documentation 🏢 Description: i360 is seeking a Training and Change Management Specialist to lead training delivery and organizational adoption for a client operating Oracle Federal Financials as a shared service provider supporting multiple agencies and approximately 19,000 user accounts. This role builds training and communication strategies to help internal and external users adopt system changes, new features, and updated business processes. This is a designated key personnel position. Key Responsibilities Develop and deliver training programs for system users across supported agencies, including curriculum, job aids, and instructional materials. Plan and manage the people side of change for system upgrades, enhancements, and process updates to ensure effective adoption of new capabilities. Build and execute change management strategies that maximize user adoption and minimize disruption during releases and configuration changes. Partner with program management, help desk, and functional leads to align training and communications with release schedules and support priorities. Measure training effectiveness and user adoption, adjusting materials and approach based on feedback and performance data. Support documentation efforts by contributing training content to SOPs, desk guides, and user guides. Qualifications Bachelor's degree in a related discipline. Minimum 4 years of experience in training or change management. Experience developing and delivering end-user training and managing adoption for system or process changes. Strong written and verbal communication skills, including the ability to translate technical changes into clear user guidance. Ability to pass a federal background investigation and obtain client site access. Nice To Have Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems. Familiarity with federal financial management environments and shared service operations. Change management certification (for example, Prosci/ADKAR) or instructional design experience. Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance. Must be able to pass a federal background investigation. U.S. Citizenship or Permanent Residency required (no visa sponsorship available). Benefits Referral Bonus (401k) Matching Holidays – Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The role involves leading training delivery and change management initiatives for users of Oracle Federal Financials within a federal shared services environment. The specialist develops training materials, drives user adoption of system upgrades and process changes, and aligns communications with release schedules. This position requires experience in end-user training, change management, and eligibility for federal clearance. 🗂️ Requirements: Bachelor's degree in related discipline, Minimum 4 years of training or change management experience, Experience developing and delivering end-user training, Experience managing adoption for system or process changes, Strong written and verbal communication skills, Ability to pass federal background investigation, Ability to obtain and maintain Public Trust clearance, U.S. Citizenship or Permanent Residency 📃 Skills: Oracle, E-Business, Financials, Training, Change, ADKAR, Prosci, Documentation 🏢 Description: i360 is seeking a Training and Change Management Specialist to lead training delivery and organizational adoption for a client operating Oracle Federal Financials as a shared service provider supporting multiple agencies and approximately 19,000 user accounts. This designated key personnel role focuses on building and delivering training and communications that enable internal and external users to adopt system changes, new features, and updated business processes. Quick Facts - Supports Oracle Federal Financials shared services environment - Serves multiple federal agencies and approximately 19,000 users - Designated key personnel position Key Responsibilities - Develop and deliver training programs for system users across supported agencies, including curriculum, job aids, and instructional materials - Plan and manage the people side of change for system upgrades, enhancements, and process updates to ensure effective adoption - Build and execute change management strategies to maximize user adoption and minimize disruption during releases and configuration changes - Partner with program management, help desk, and functional leads to align training and communications with release schedules and support priorities - Measure training effectiveness and user adoption, adjusting materials and approach based on feedback and performance data - Contribute training content to SOPs, desk guides, and user guides Qualifications - Bachelor’s degree in a related discipline - Minimum 4 years of experience in training or change management - Experience developing and delivering end-user training and managing adoption for system or process changes - Strong written and verbal communication skills, with the ability to translate technical changes into clear user guidance - Ability to pass a federal background investigation and obtain client site access Nice To Have - Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems - Familiarity with federal financial management environments and shared service operations - Change management certification (e.g., Prosci/ADKAR) or instructional design experience Security & Eligibility Requirements - Ability to obtain and maintain a federal Public Trust (suitability) clearance - Must be able to pass a federal background investigation - U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits - Referral Bonus - 401(k) Matching - Eleven Holidays - Technology Reimbursement - Short-Term and Long-Term Disability - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (0–3 years: 15 days; 3+ years: 20 days) - 80% Employer-Paid Health Care Plan (Medical, Dental & Vision) Equal Opportunity Employer Minority/Female/Veteran/Disability Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The role involves leading training delivery and change management initiatives to support user adoption of Oracle Federal Financials across multiple federal agencies. The specialist develops training materials, executes change strategies for system updates, and collaborates with stakeholders to ensure smooth releases and effective user engagement. This is a key personnel position requiring federal clearance eligibility. 🗂️ Requirements: Bachelor's degree in related discipline, Minimum 4 years of experience in training or change management, Experience developing and delivering end-user training for system or process changes, Experience managing user adoption for system implementations or updates, Strong written and verbal communication skills, Ability to pass federal background investigation, Ability to obtain and maintain Public Trust clearance, U.S. Citizenship or Permanent Residency 📃 Skills: Oracle, E-Business, Financials, Training, Change, ADKAR, Prosci, Instructional, Documentation, SOP, Curriculum, Communication 🏢 Description: i360 is seeking a Training and Change Management Specialist to lead training delivery and organizational adoption for a client operating Oracle Federal Financials as a shared service provider supporting multiple agencies and approximately 19,000 user accounts. This role builds training and communications to help internal and external users adopt system changes, new features, and updated business processes. This is a designated key personnel position. Quick Facts - Supports Oracle Federal Financials shared service environment - Serves multiple agencies and approximately 19,000 user accounts - Designated key personnel role Key Responsibilities - Develop and deliver training programs for system users, including curriculum, job aids, and instructional materials - Plan and manage the people side of change for system upgrades, enhancements, and process updates - Build and execute change management strategies to maximize user adoption and minimize disruption - Partner with program management, help desk, and functional leads to align training and communications with release schedules - Measure training effectiveness and user adoption; adjust materials based on feedback and performance data - Contribute training content to SOPs, desk guides, and user guides Qualifications - Bachelor’s degree in a related discipline - Minimum 4 years of experience in training or change management - Experience developing and delivering end-user training and managing adoption for system or process changes - Strong written and verbal communication skills - Ability to pass a federal background investigation and obtain client site access Nice To Have - Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems - Familiarity with federal financial management environments and shared service operations - Change management certification (e.g., Prosci/ADKAR) or instructional design experience Security & Eligibility Requirements - Ability to obtain and maintain a federal Public Trust clearance - Must pass a federal background investigation - U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits - Referral Bonus - 401(k) Matching - Eleven Holidays - Technology Reimbursement - Short-Term and Long-Term Disability - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (15 days for 0–3 years; 20 days for 3+ years) - 80% Employer-Paid Health Care Plan (Medical, Dental & Vision) Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected status. Only direct applicants will be considered; submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The role involves leading training delivery and change management initiatives to support adoption of Oracle Federal Financials across multiple federal agencies. The specialist develops training materials, executes change strategies, and partners with stakeholders to ensure effective system upgrades and process updates. This position requires experience in end-user training, organizational change, and working within federal environments. 🗂️ Requirements: Bachelor's degree in related discipline, Minimum 4 years of experience in training or change management, Experience developing and delivering end-user training for system or process changes, Experience managing user adoption for system or process changes, Strong written and verbal communication skills, Ability to translate technical changes into user guidance, Ability to pass federal background investigation, Ability to obtain and maintain Public Trust clearance, U.S. Citizenship or Permanent Residency 📃 Skills: Oracle, E-Business, Financials, Training, Change, ADKAR, Instructional, Documentation 🏢 Description: i360technologies is seeking a Training and Change Management Specialist to support a client operating Oracle Federal Financials as a shared service provider for multiple agencies and approximately 19,000 user accounts. This designated key personnel role leads training delivery and organizational adoption efforts to help internal and external users adopt system changes, new features, and updated business processes. Key Responsibilities Develop and deliver training programs for system users across supported agencies, including curriculum, job aids, and instructional materials. Plan and manage the people side of change for system upgrades, enhancements, and process updates to ensure effective adoption. Build and execute change management strategies that maximize user adoption and minimize disruption during releases and configuration changes. Partner with program management, help desk, and functional leads to align training and communications with release schedules and support priorities. Measure training effectiveness and user adoption, adjusting materials and approaches based on feedback and performance data. Contribute training content to SOPs, desk guides, and user guides. Qualifications Bachelor's degree in a related discipline. Minimum 4 years of experience in training or change management. Experience developing and delivering end-user training and managing adoption for system or process changes. Strong written and verbal communication skills, including the ability to translate technical changes into clear user guidance. Ability to pass a federal background investigation and obtain client site access. Nice To Have Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems. Familiarity with federal financial management environments and shared service operations. Change management certification (for example, Prosci/ADKAR) or instructional design experience. Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance. Must be able to pass a federal background investigation. U.S. Citizenship or Permanent Residency required (no visa sponsorship available). Benefits Referral Bonus (401k) Matching Holidays – Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.