Staff Product Manager

Senior • On-site

159,000 - 185,004 USD/yr

Denver, CO

Role Description

As Staff Product Manager, API & Developer Ecosystem, you will own the vision, strategy, and success of the API gateway platform and the developer ecosystem built on top of it. This includes defining and driving the roadmap for USP (TR-369) and TR-181 data model–based interfaces, API gateway architecture, and tooling that enables ISP and third-party developers to build, test, and deploy integrations at scale across millions of connected homes. You will serve as a WiFi domain expert, standards authority, platform product leader, and developer advocate, authoring and reviewing data model schemas and leading cross-functional execution.

Responsibilities

Define and prioritize the product roadmap for the API gateway, USP (TR-369) controller interfaces, and TR-181 data model extensions.
Build and scale an external developer program including portals, documentation, sandbox environments, and sample cookbooks.
Represent the organization in BBF and related standards bodies; author and extend TR-181 objects and USP specifications.
Collaborate with engineering, firmware, cloud, marketing, sales, and customer success teams to deliver cohesive API products.
Ensure ISP and developer requirements drive platform decisions.
Define API adoption metrics and developer engagement KPIs; iterate using data-driven insights.

Qualifications

BS/MS/PhD in Computer Science, Engineering, Telecommunications, or related field.
8+ years in technical product management, platform engineering, or developer relations in broadband or connected-home industry.
Strong knowledge of USP (TR-369), TR-069, and TR-181 data models with schema authoring or review experience.
Hands-on experience with API gateway platforms, RESTful and event-driven APIs, OpenAPI/Swagger, and Postman.
Proficiency with git workflows, configuration-as-code, and cookbook-style templates (Chef, Ansible).
Participation in standards bodies such as BBF, IETF, or IEEE.
Experience building or scaling external developer ecosystems or API platforms.
Deep knowledge of WiFi standards (802.11a/b/g/n/ac/ax/be), RF fundamentals, roaming, mesh, band steering, and QoS.
Current CWNA certification required; advanced certifications preferred.
Proficiency in Jira, Confluence, git, and CI/CD pipelines.
Experience with agile methodologies and iterative development.
Experience managing API versioning, backward compatibility, rate limiting, performance, reliability, and security.
Work authorization required; sponsorship not available.

Compensation & Benefits

Base salary range: $159,000.00 - $185,000.00 plus bonus and equity.
401k with company match.
Basic life insurance.
Comprehensive health, dental, and vision benefits.

Plume

Plume is a technology company operating in the smart home and connectivity industry, providing a cloud-controlled, hardware-independent SaaS platform for Internet Service Providers (ISPs). As the creator of the first open, hardware-agnostic service delivery platform for smart homes and connected spaces, Plume leverages WiFi, artificial intelligence, and machine learning to power advanced services at scale. Its OpenSync open-source framework enables ISPs to decouple hardware from service delivery and manage multi-vendor environments through a software-defined network architecture. Serving over 60 million locations and managing more than 3 billion devices globally, Plume partners with more than 400 ISPs, including major global providers. The company operates on a recurring revenue model and has experienced rapid growth, achieving Series F funding within four years. Plume’s culture emphasizes innovation, curiosity, bold thinking, and high standards of execution, with a strong commitment to equal opportunity and inclusive workplace practices.

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