Triage Coordinator

🏢 Summary: The Triage Coordinator role focuses on managing after-hours calls, orders, and communications for Physician Services, ensuring timely coordination between providers, patients, families, and facilities. The position requires strong organizational skills, medical knowledge, and the ability to perform effectively in high-pressure and emergency situations. This role combines in-office and remote evening work supporting a geriatric patient population. 🗂️ Requirements: High School Diploma or GED, Minimum 1 year experience in medical field or medical office, Ability to operate computer, fax, and photocopy equipment, Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Knowledge of medical terminology, Excellent verbal and written communication skills 📃 Skills: Microsoft, Outlook, Word, Excel, PowerPoint, EMR, Ethizo, Fax, Photocopier 🏢 Description: Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. For 6 consecutive years, we have earned the Great Places to Work certification, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. Key Responsibilities The Triage Coordinator is responsible for the coordination of all after hours calls, after hours orders, and after-hours communication with on-call provider, patients, facilities, and families for Physician Services. Responsibilities are completed with limited supervision and after hours. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence and a desire to work within a practice that centers around and with a geriatric population. In this role you will be responsible for: - Communicates significant findings, problems, changes in condition or environment to the primary care providers and other personnel involved with patient care - Performs well under stress and in emergency situations - Assumes primary responsibility for "after hours" including planning, coordinating, implementing, and assisting with the evaluation of the plan of care for patients, families and facilities - Develops and maintains positive working relationships with others. Helps others when needed without necessarily being asked to do so - Maintains confidentiality of patient and employee information. Shares information only in accordance with policy - Answer telephone calls after hours and responds to any concern or change in patient condition - Provides support and direction to agency staff, health care professionals patients, and families related to health care concerns Required Qualifications - High School Diploma or GED - Minimum one (1) year of experience in medical field, medical office experience or related position - Ability to operate computer equipment, Fax and photocopy machines necessary - Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint - Knowledge of medical terminology - Excellent verbal and written communication skills Desired Qualifications - CNA or MA certification preferred - Experience with geriatric population and/or caregivers preferred - Familiarity with Ethizo EMR preferred Location Home Office: One of the following - Jackson, MI - Kalamazoo, MI - Grand Rapids, MI - Saginaw, MI Hours Four days per week with an every other weekend rotation 3 week days, weekend, 3 week days, off weekend In office: 11 a.m. to 4 p.m. or 11 a.m. to 5 p.m. Lunch: 4 p.m. to 5 p.m. or 5 p.m. to 6 p.m. Remote: 5 p.m. to 10 p.m. or 6 p.m. to 10 p.m. Pay Range $18—$22 USD How We Care for You - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options including Dependent Care - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection - And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation. Equal Opportunity Employer We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

🏢 Summary: The Triage Coordinator manages after-hours clinical communication and coordination for Physician Services, handling patient calls, urgent issues, and provider communication with minimal supervision. The role focuses on supporting geriatric patients by ensuring timely response to changes in condition and maintaining continuity of care. It combines administrative, communication, and basic clinical knowledge in a fast-paced, after-hours healthcare environment. 🗂️ Requirements: High School Diploma or GED, Minimum 1 year experience in medical field or medical office, Ability to operate computer, fax, and photocopy equipment, Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Knowledge of medical terminology, Excellent verbal and written communication skills 📃 Skills: MicrosoftOffice, Outlook, Word, Excel, PowerPoint, Ethizo, EMR, MedicalTerminology 🏢 Description: Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. For 6 consecutive years, we have earned the Great Places to Work certification, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. Key Responsibilities The Triage Coordinator is responsible for the coordination of all after hours calls, after hours orders, and after-hours communication with on-call provider, patients, facilities, and families for Physician Services. Responsibilities are completed with limited supervision and after hours. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence and a desire to work within a practice that centers around and with a geriatric population. In this role you will be responsible for: Communicates significant findings, problems, changes in condition or environment to the primary care providers and other personnel involved with patient care Performs well under stress and in emergency situations Assumes primary responsibility for "after hours" including planning, coordinating, implementing, and assisting with the evaluation of the plan of care for patients, families and facilities Develops and maintains positive working relationships with others. Helps others when needed without necessarily being asked to do so Maintains confidentiality of patient and employee information. Shares information only in accordance with policy Answer telephone calls after hours and responds to any concern or change in patient condition Provides support and direction to agency staff, health care professionals patients, and families related to health care concerns Required Qualifications High School Diploma or GED Minimum one (1) year of experience in medical field, medical office experience or related position Ability to operate computer equipment, Fax and photocopy machines necessary Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint Knowledge of medical terminology Excellent verbal and written communication skills Desired Qualifications CNA or MA certification preferred Experience with geriatric population and/or caregivers preferred Familiarity with Ethizo EMR preferred Location Home Office: One of the following Jackson, MI Kalamazoo, MI Grand Rapids, MI Saginaw, MI Hours Four days per week with an every other weekend rotation 3 week days, weekend, 3 week days, off weekend In office: 11 a.m. to 4 p.m. or 11 a.m. to 5 p.m. Lunch: 4 p.m. to 5 p.m. or 5 p.m. to 6 p.m. Remote: 5 p.m. to 10 p.m. or 6 p.m. to 10 p.m. Pay Range $18—$22 USD How We Care for You Minimum of 3 Weeks Paid Time Off (PTO) Medical, Dental, and Vision Insurance HSA and FSA options including Dependent Care Company paid Short Term Disability Company paid Life Insurance 401(k) with Employer Match Mileage Reimbursement Company Vehicle Program for field roles Pet Insurance ID and Fraud Protection And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation. Equal Opportunity Employer We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

🏢 Summary: The Triage Coordinator is responsible for managing after-hours calls, orders, and communication for Physician Services, ensuring timely support to providers, patients, and facilities. The role involves coordinating care, responding to changes in patient conditions, and maintaining effective communication in high-pressure situations. This position requires strong medical knowledge, technical proficiency, and the ability to work independently with a geriatric population. 🗂️ Requirements: High School Diploma or GED, Minimum 1 year experience in medical field or medical office, Ability to operate computer, fax, and photocopy equipment, Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Knowledge of medical terminology, Excellent verbal and written communication skills 📃 Skills: MicrosoftOffice, Outlook, Word, Excel, PowerPoint, EMR, Ethizo, MedicalTerminology, Fax, Photocopier 🏢 Description: Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. For 6 consecutive years, we have earned the Great Places to Work certification, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. Key Responsibilities The Triage Coordinator is responsible for the coordination of all after hours calls, after hours orders, and after-hours communication with on-call provider, patients, facilities, and families for Physician Services. Responsibilities are completed with limited supervision and after hours. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence and a desire to work within a practice that centers around and with a geriatric population. In this role you will be responsible for: Communicates significant findings, problems, changes in condition or environment to the primary care providers and other personnel involved with patient care Performs well under stress and in emergency situations Assumes primary responsibility for "after hours" including planning, coordinating, implementing, and assisting with the evaluation of the plan of care for patients, families and facilities Develops and maintains positive working relationships with others. Helps others when needed without necessarily being asked to do so Maintains confidentiality of patient and employee information. Shares information only in accordance with policy Answer telephone calls after hours and responds to any concern or change in patient condition Provides support and direction to agency staff, health care professionals patients, and families related to health care concerns Required Qualifications High School Diploma or GED Minimum one (1) year of experience in medical field, medical office experience or related position Ability to operate computer equipment, Fax and photocopy machines necessary Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint Knowledge of medical terminology Excellent verbal and written communication skills Desired Qualifications CNA or MA certification preferred Experience with geriatric population and/or caregivers preferred Familiarity with Ethizo EMR preferred Location Home Office: One of the following Jackson, MI Kalamazoo, MI Grand Rapids, MI Saginaw, MI Hours Four days per week with an every other weekend rotation 3 week days, weekend, 3 week days, off weekend In office: 11 a.m. to 4 p.m. or 11 a.m. to 5 p.m. Lunch: 4 p.m. to 5 p.m. or 5 p.m. to 6 p.m. Remote: 5 p.m. to 10 p.m. or 6 p.m. to 10 p.m. Pay Range $18—$22 USD How We Care for You Minimum of 3 Weeks Paid Time Off (PTO) Medical, Dental, and Vision Insurance HSA and FSA options including Dependent Care Company paid Short Term Disability Company paid Life Insurance 401(k) with Employer Match Mileage Reimbursement Company Vehicle Program for field roles Pet Insurance ID and Fraud Protection And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Equal Opportunity Employer We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

🏢 Summary: The Triage Coordinator role focuses on managing after-hours calls, orders, and communications for Physician Services, ensuring timely coordination of care for patients, families, and providers. The position requires strong medical knowledge, effective communication, and the ability to work independently in high-pressure situations. This hybrid role combines in-office and remote evening hours with responsibility for supporting geriatric patient care. 🗂️ Requirements: High School Diploma or GED, Minimum 1 year experience in medical field or medical office, Ability to operate computer, fax, and photocopy equipment, Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Knowledge of medical terminology, Excellent verbal and written communication skills 📃 Skills: Microsoft, Outlook, Word, Excel, PowerPoint, EMR, Ethizo, Fax, Photocopier 🏢 Description: Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. For 6 consecutive years, we have earned the Great Places to Work certification, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. Quick Facts Home Office: One of the following locations: Jackson, MI; Kalamazoo, MI; Grand Rapids, MI; Saginaw, MI Hours: Four days per week with an every other weekend rotation (3 weekdays, weekend, 3 weekdays, off weekend) In office: 11 a.m. to 4 p.m. or 11 a.m. to 5 p.m. Lunch: 4 p.m. to 5 p.m. or 5 p.m. to 6 p.m. Remote: 5 p.m. to 10 p.m. or 6 p.m. to 10 p.m. Pay Range: $18—$22 USD Key Responsibilities The Triage Coordinator is responsible for the coordination of all after hours calls, after hours orders, and after-hours communication with on-call provider, patients, facilities, and families for Physician Services. Responsibilities are completed with limited supervision and after hours. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence and a desire to work within a practice that centers around and with a geriatric population. In this role you will be responsible for: - Communicating significant findings, problems, and changes in condition or environment to primary care providers and other personnel involved with patient care - Performing well under stress and in emergency situations - Assuming primary responsibility for after-hours planning, coordinating, implementing, and assisting with evaluation of the plan of care for patients, families, and facilities - Developing and maintaining positive working relationships with others and assisting team members as needed - Maintaining confidentiality of patient and employee information according to policy - Answering telephone calls after hours and responding to concerns or changes in patient condition - Providing support and direction to agency staff, health care professionals, patients, and families related to health care concerns Required Qualifications - High School Diploma or GED - Minimum one (1) year of experience in medical field, medical office experience or related position - Ability to operate computer equipment, fax and photocopy machines - Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint - Knowledge of medical terminology - Excellent verbal and written communication skills Desired Qualifications - CNA or MA certification preferred - Experience with geriatric population and/or caregivers preferred - Familiarity with Ethizo EMR preferred How We Care for You - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options including Dependent Care - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection - And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Equal Opportunity Employer We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on protected characteristics.

🏢 Summary: After-hours Triage Coordinator role supporting Physician Services by managing calls, orders, and communication with providers, patients, and facilities. The position focuses on coordinating care, responding to changes in patient condition, and ensuring effective communication in a geriatric-centered practice. This role combines in-office and remote evening hours with every other weekend rotation. 🗂️ Requirements: High School Diploma or GED, Minimum 1 year experience in medical field or medical office, Ability to operate computer, fax, and photocopy equipment, Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Knowledge of medical terminology, Excellent verbal and written communication skills 📃 Skills: Microsoft, Outlook, Word, Excel, PowerPoint, EMR, Ethizo, Computer, Fax, Photocopier, MedicalTerminology 🏢 Description: Optimal Care is where your dedication meets a rewarding career. Key Responsibilities The Triage Coordinator is responsible for the coordination of all after hours calls, after hours orders, and after-hours communication with on-call provider, patients, facilities, and families for Physician Services. Responsibilities are completed with limited supervision and after hours. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, and a desire to work within a practice centered around a geriatric population. In this role you will be responsible for: - Communicating significant findings, problems, changes in condition or environment to primary care providers and other personnel involved with patient care - Performing well under stress and in emergency situations - Assuming primary responsibility for after-hours planning, coordinating, implementing, and assisting with evaluation of the plan of care for patients, families, and facilities - Developing and maintaining positive working relationships with others - Maintaining confidentiality of patient and employee information in accordance with policy - Answering telephone calls after hours and responding to concerns or changes in patient condition - Providing support and direction to agency staff, health care professionals, patients, and families related to health care concerns Required Qualifications - High School Diploma or GED - Minimum one (1) year of experience in medical field, medical office experience, or related position - Ability to operate computer equipment, fax, and photocopy machines - Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint - Knowledge of medical terminology - Excellent verbal and written communication skills Desired Qualifications - CNA or MA certification preferred - Experience with geriatric population and/or caregivers preferred - Familiarity with Ethizo EMR preferred Hours Four days per week with an every other weekend rotation 3 week days, weekend, 3 week days, off weekend In office: 11 a.m. to 4 p.m. or 11 a.m. to 5 p.m. Lunch: 4 p.m. to 5 p.m. or 5 p.m. to 6 p.m. Remote: 5 p.m. to 10 p.m. or 6 p.m. to 10 p.m. Pay Range $18—$22 USD How We Care for You - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options including Dependent Care - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection - And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations Reasonable accommodations are offered throughout the application process, interview stages, and during employment. Equal Opportunity Employer The organization is an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on protected characteristics.

🏢 Summary: Client Support Executive responsible for driving Home Health referrals by building relationships with healthcare providers and community partners. The role focuses on sales, care coordination, and promoting home health services within the healthcare community. It offers a competitive base salary with uncapped incentives and growth opportunities. 🗂️ Requirements: Home Health or Post Acute sales experience, OR discharge planning experience in Home Health or Post Acute settings, High School Diploma or GED, Valid Driver's License, Reliable transportation, Valid automobile insurance coverage, Practical knowledge of Home Health services, Ability to coordinate care and manage referrals 📃 Skills: Sales, HomeHealth, PostAcute, Referrals, CareCoordination, Documentation, LeadGeneration, Healthcare, CRM 🏢 Description: Optimal Care is where your dedication meets a rewarding career. We are committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. As a clinician-owned and operated organization, we empower team members to provide personalized, compassionate care to patients and families. We provide Physician Services, Home Health, and Hospice, focusing on improving outcomes and enhancing quality of life. Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What We Can Offer - Competitive base salary with no cap on incentives – unlimited earning potential - Orientation bonus program - No wait to earn commissions/incentives - Career ladder growth opportunities - Ability to maintain and build professional relationships - Stand-alone hospice with a care continuum - In-house research and development support - Data-driven territories - Strong training and orientation program - Experienced senior leadership team - In-house recruiting team - Proactive hiring model Key Responsibilities Client Support Executives obtain referrals for services and promote, educate, and market all company services. Serving as a liaison between the organization and referral sources, you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. Responsibilities include: - Drive sales by building relationships with healthcare providers and community partners to increase Home Health referrals - Utilize healthcare network to generate leads and close sales - Daily interaction with patients, medical professionals, and referral sources to ensure continuity of care and proper communication/documentation - Provide education to senior living communities, health systems, and referral sources - Grow service lines and secure referrals - Distribute referral forms and materials for service lines - Provide feedback and document activity to execute strategic plans Required Qualifications - Home Health or Post Acute sales experience - Discharge planning experience in related settings considered - High School Diploma or GED equivalent - Valid Driver's License - Reliable transportation and valid automobile insurance - Proven interpersonal, coordination, and leadership skills - Practical and theoretical knowledge of Home Health Desired Qualifications - Associate or Bachelor’s degree preferred - Active involvement in professional organizations and community activities Hours - 8:00 am – 5:00 pm, Monday through Friday Pay Range $75,000—$90,000 USD How We Care for You - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection Background Screening Employment is contingent upon successful completion of a background check conducted by a third-party administrator in compliance with the Fair Credit Report Act. Reasonable Accommodations Reasonable accommodations are offered throughout the application process and employment. Equal Opportunity Employer The organization is an equal-opportunity workplace that prohibits discrimination and harassment of any kind.

🏢 Summary: This role focuses on driving hospice referrals by building relationships with healthcare providers and community partners, promoting services, and coordinating care for referred patients. The position combines sales, account management, and care liaison responsibilities within the hospice and post-acute space. It offers a base salary with uncapped incentives and growth opportunities in a data-driven territory. 🗂️ Requirements: Hospice or post-acute sales experience or discharge planning experience in these settings, High School Diploma or GED, Valid Driver’s License, Reliable transportation with valid automobile insurance, Practical and theoretical knowledge of hospice and palliative care, Proven interpersonal, coordination, and leadership skills, Ability to communicate effectively with healthcare professionals and community partners, Successful completion of background check 📃 Skills: Hospice, PalliativeCare, Sales, BusinessDevelopment, LeadGeneration, ReferralManagement, CareCoordination, Documentation, Healthcare, CRM 🏢 Description: Optimal Care is growing and proactively building a talent pipeline for future opportunities. While this role may not be immediately available, applicants are invited to submit a resume to be considered for upcoming openings. We are a leading provider of Physician Services, Home Health, and Hospice, focused on collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, the organization is committed to improving outcomes and enhancing quality of life. Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What We Can Offer - Competitive base salary with no cap on incentives - Orientation bonus program - No wait to earn commissions/incentives - Career ladder growth opportunities - Ability to maintain and build professional relationships - Stand-alone hospice with a care continuum (home health and physician services) - In-house research and development team - Data-driven territories - Strong training and orientation program - Experienced senior leadership team - In-house recruiting team - Proactive hiring model to support growth Key Responsibilities Client Support Executives obtain referrals for services and promote, educate, and market all company services. Serving as a liaison between the organization and referral sources, you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. Responsibilities include: - Drive sales by building relationships with healthcare providers and community partners to increase hospice referrals - Utilize existing healthcare network to generate leads and close sales - Interact daily with patients, medical professionals, and referral sources to ensure continuity of care and appropriate communication and documentation - Provide education to senior living communities, health systems, and referral sources - Grow service lines and secure referrals from healthcare community partners - Distribute and ensure referral sources have proper forms and materials for service lines - Provide feedback and document activity to execute strategic plans and deliver ongoing value to accounts Required Qualifications - Hospice or post-acute sales experience (discharge planners in these settings will be considered) - High School Diploma or GED equivalent - Valid Driver's License - Reliable transportation and valid automobile insurance coverage - Proven interpersonal, coordination, and leadership skills with effective communication ability - Practical and theoretical knowledge of hospice and palliative care Desired Qualifications - Associate or Bachelor’s degree preferred - Active involvement in professional organizations and community activities Location Home Office: 801 Rosehill Road, Jackson, MI 49202 Main Service Area: Lansing and surrounding areas Hours 8:00 am – 5:00 pm, Monday through Friday Pay Range $80,000—$110,000 USD How We Care for You - Minimum of 3 weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options including Dependent Care - Company-paid Short Term Disability - Company-paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection - Additional benefits Background Screening Employment is contingent upon successful completion of a background check conducted by a third-party administrator in compliance with the Fair Credit Report Act. Reasonable Accommodations Reasonable accommodations are offered throughout the application process, interview stages, and during employment. Equal Opportunity Employer The organization is an equal opportunity employer and prohibits discrimination and harassment of any kind based on legally protected characteristics.

🏢 Summary: Home Health Aide role providing in-home personal care and daily living support to patients across the service area, helping them recover safely and maintain independence. The position involves close collaboration with nurses and healthcare professionals to follow individualized care plans and monitor patient well-being. It is a high-travel field role with weekday hours and weekend on-call rotation. 🗂️ Requirements: Minimum 75 hours of classroom and supervised practical training, Completion of 16 hours classroom training prior to 16 hours practical training, Meets Medicare Home Health Aide training program and competencies, Current nurse aide certification in good standing on state registry, Reliable transportation, Valid driver's license, Valid automobile insurance coverage, Ability to read and write in English, Ability to follow written and verbal instructions in English 📃 Skills: PatientCare, PersonalCare, ADLs, HomeHealth, VitalSigns, CarePlanning, MobilityAssistance, InfectionControl, Documentation, ChronicCare 🏢 Description: Optimal Care is where your dedication meets a rewarding career. Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. About the Role Help patients regain strength, maintain independence, and achieve their health goals in the comfort of their own homes. As a Home Health Aide, you'll provide hands-on personal care and support that enables patients to recover safely while preserving their dignity and quality of life. Through assistance with bathing, dressing, grooming, oral hygiene, meal preparation, mobility, and other daily activities, you'll play an important role in helping patients navigate their recovery journey and remain as independent as possible. This role is ideal for a compassionate caregiver who enjoys building relationships and encouraging progress. You'll work closely with patients, families, registered nurses, and other healthcare professionals to support individualized care plans, monitor patient well-being, and reinforce healthy routines that promote recovery and self-sufficiency. Every visit is an opportunity to help patients gain confidence, celebrate meaningful milestones, and move closer to achieving their highest level of independence. Hours Monday to Friday, 8 a.m. to 5 p.m. Weekend On-Call Rotation Required Qualification Completed a minimum of 75 hours of classroom and supervised practical training Sixteen hours of classroom must be completed prior to a mandatory 16 hours of practical training Must meet Medicare Home Health Aide training program and competencies Must hold current certification as a nurse aide and be in good standing on the state nurse aide registry Reliable transportation, valid driver's license, and valid automobile insurance coverage Preferred Qualifications Experience as a Home Health Aide, Hospice Aide, or Certified Nursing Assistant Essential Skills and Competencies Must be able to read and write in English and follow written and verbal instructions in English effectively Understands home health philosophy, comfortable providing specialized care to homebound patients in the home or facility Provides a calm manner when in a patient's home Has empathy for the needs of the ill, injured, frail and the impaired Pay Range $18.50—$23 USD How We Care for You Minimum of 3 Weeks Paid Time Off (PTO) Medical, Dental, and Vision Insurance HSA and FSA options including Dependent Care Company paid Short Term Disability Company paid Life Insurance 401(k) with Employer Match Mileage Reimbursement Company Vehicle Program for field roles Pet Insurance ID and Fraud Protection And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation. Equal Opportunity Employer We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

🏢 Summary: Opportunity to join a growing hospice and post-acute care organization as a Client Support Executive focused on driving hospice referrals and expanding service lines within the healthcare community. The role centers on building relationships with providers, coordinating care transitions, and promoting hospice services across assigned territories. It offers a competitive base salary with uncapped incentives and comprehensive benefits. 🗂️ Requirements: Hospice or post-acute sales experience, OR experience as a discharge planner in hospice/post-acute settings, High School Diploma or GED, Valid Driver’s License, Reliable transportation with valid automobile insurance, Practical and theoretical knowledge of hospice and palliative care, Ability to pass background screening 📃 Skills: Sales, Hospice, PalliativeCare, BusinessDevelopment, LeadGeneration, AccountManagement, ReferralManagement, Documentation, Healthcare, CRM 🏢 Description: Optimal Care is growing and proactively building a talent pipeline for future opportunities. While this role may not be immediately available, candidates are invited to submit a resume for consideration. Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, the focus is on empowering team members to provide personalized, compassionate care to patients and families. Services include Physician Services, Home Health, and Hospice, with an emphasis on collaboration, innovation, and clinical excellence. What We Can Offer - Competitive base salary with no cap on incentives - Orientation bonus program - Immediate eligibility to earn commissions/incentives - Career ladder growth opportunities - Ability to maintain and grow existing professional relationships - Stand-alone hospice with a full care continuum - In-house research and development support - Data-driven territories - Strong training and orientation program - Experienced senior leadership team - In-house recruiting support - Proactive hiring model Key Responsibilities Client Support Executives obtain referrals for services and promote, educate, and market all company services. Serving as a liaison between the organization and referral sources, the role coordinates care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. Responsibilities include: - Drive sales by building relationships with healthcare providers and community partners to increase hospice referrals - Utilize healthcare network to generate leads and close sales - Daily interaction with patients, medical professionals, and referral sources to ensure continuity of care and appropriate communication and documentation - Provide education to senior living communities, health systems, and referral sources - Grow service lines and increase referrals from healthcare partners - Distribute and ensure referral sources have proper forms and materials - Provide feedback and document activity to execute strategic plans and deliver ongoing value to accounts Required Qualifications - Hospice or post-acute sales experience; discharge planners in these spaces will also be considered - High School Diploma or GED equivalent - Valid Driver's License - Reliable transportation and valid automobile insurance coverage - Proven interpersonal, coordination, and leadership skills - Practical and theoretical knowledge of hospice and palliative care Desired Qualifications - Associate or Bachelor’s degree preferred - Active involvement in professional organizations and community activities Hours - 8:00 am – 5:00 pm, Monday through Friday Pay Range - $80,000—$110,000 USD How We Care for You - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options including Dependent Care - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection - And more Background Screening Employment is contingent upon successful completion of a background check performed by a third-party administrator in compliance with the Fair Credit Report Act. Reasonable Accommodations Reasonable accommodations are offered throughout the application process, interview stages, and during employment. Equal Opportunity Employer The organization is an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on protected characteristics.

🏢 Summary: Opportunity to join a growing hospice and post-acute care provider as a Client Support Executive, responsible for driving hospice referrals, building healthcare partnerships, and coordinating patient care within the community. The role focuses on sales growth, relationship management, and promoting hospice services across healthcare networks. Offers competitive compensation with uncapped incentives and comprehensive benefits. 🗂️ Requirements: Hospice or post-acute sales experience, OR experience as a discharge planner in hospice/post-acute settings, High School Diploma or GED, Valid Driver's License, Reliable transportation, Valid automobile insurance coverage, Practical and theoretical knowledge of hospice and palliative care, Strong interpersonal and communication skills 📃 Skills: Sales, Hospice, PalliativeCare, BusinessDevelopment, ReferralManagement, Healthcare, Documentation, CareCoordination 🏢 Description: Optimal Care is growing and proactively building our talent pipeline for future opportunities. While this role may not be immediately available, candidates are invited to submit a resume for consideration. Optimal Care is a leading provider of Physician Services, Home Health, and Hospice focused on improving outcomes and enhancing quality of life through collaboration, innovation, and clinical excellence. What We Can Offer A competitive base salary with no cap on incentives – unlimited earning potential Orientation bonus program ensures high levels of compensation No wait to earn commissions/incentives – top performers make 6 digits in total compensation Career ladder growth opportunities Ability to maintain and build professional relationships Stand-alone hospice with a care continuum (home health and physician services) In-house research and development team supporting innovative programs Data-driven territories Strong training and orientation program Experienced senior leadership team In-house recruiting team to support clinical excellence Proactive hiring model to support growth Key Responsibilities Drive sales by building relationships with healthcare providers and community partners to increase hospice referrals Utilize healthcare network to generate leads and close sales Coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical partners Interact daily with patients, medical professionals, referral sources, and community partners to ensure continuity of care and proper documentation Provide education to senior living communities, health systems, and referral sources Grow service lines and secure referrals from healthcare community partners Distribute and ensure referral sources have proper forms and materials Provide feedback and document activity to execute strategic plans and add value to accounts Required Qualifications Hospice or post-acute sales experience Experience as a discharge planner in hospice or post-acute settings considered High School Diploma or GED equivalent Valid Driver's License Reliable transportation and valid automobile insurance coverage Practical and theoretical knowledge of hospice and palliative care Strong interpersonal, coordination, leadership, and communication skills Desired Qualifications Associate or Bachelor’s degree preferred Active involvement in professional organizations and community activities Hours 8:00 am – 5:00 pm, Monday through Friday Pay Range $80,000—$110,000 USD How We Care for You Minimum of 3 Weeks Paid Time Off (PTO) Medical, Dental, and Vision Insurance HSA and FSA options including Dependent Care Company paid Short Term Disability Company paid Life Insurance 401(k) with Employer Match Mileage Reimbursement Company Vehicle Program for field roles Pet Insurance ID and Fraud Protection And more... Background Screening Employment is contingent upon the successful completion of a background check performed by a third-party administrator in compliance with the Fair Credit Report Act. Reasonable Accommodations Reasonable accommodations are offered throughout the application process and employment. Equal Opportunity Employer The organization is an equal-opportunity workplace prohibiting discrimination and harassment of any kind based on protected characteristics.