June 17, 2026
Front Desk - Cosmetic Surgery Center (Training Provided!)
Junior • On-site
45,000 - 57,000 USD/yr
Tyler, TX
Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join the team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish in a high-energy, fast-paced environment.
Key Responsibilities:
- Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
- Provide exceptional customer service throughout the patient's journey, maintaining a professional and positive demeanor.
- Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
- Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.
- Collaborate with team members to identify patient success stories for online endorsements.
- Assist with patient inquiries and follow-ups, both pre- and post-operative.
- Support cross-selling of additional services by preparing quotes and consent forms, as needed.
Required Qualifications:
- High school diploma or equivalent; bachelor's degree preferred.
- Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.
- Excellent verbal and written communication skills with strong interpersonal abilities.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proficiency with computer systems and software, including Microsoft Office.
- Knowledge of medical terminology and procedures (preferred but not required).
- Professional demeanor and commitment to providing exceptional client experience.
Compensation & Benefits:
- Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE. Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs.
- Full-time employees may receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
- Benefits package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. Benefits eligibility may vary based on employment status.
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On-site
Santa Monica, CA
🏢 Summary: Full-time, on-site Operations Manager role at a growing neurology practice in Los Angeles, working directly with the founding physician to oversee daily operations and build infrastructure for future expansion. The position focuses on healthcare practice administration, financial oversight, HR management, and operational optimization in a patient-centered clinical environment. This is a growth-oriented opportunity to evolve into a senior operations leadership role as new locations open. 🗂️ Requirements: Hands-on experience in healthcare operations (medical practice, outpatient clinic, or similar), Experience with practice administration: scheduling, staffing, compliance, billing cycles, Ability to manage day-to-day clinical operations and patient flow, Experience with recruiting, onboarding, and performance management, Knowledge of budgeting, expense management, and revenue cycle performance, Ability to coordinate with vendors, insurance partners, and external stakeholders, Full-time on-site availability 📃 Skills: Scheduling, Billing, Compliance, Recruiting, Onboarding, Budgeting, RevenueCycle, PracticeManagement, OperationsManagement, HealthcareAdministration 🏢 Description: About the Job We are partnered with a confidential neurology practice in the Greater Los Angeles area on the search for its inaugural Operations Manager. Led by one of LA's most prominent and respected neurologists - trained at a top academic medical center - this practice has built a distinguished reputation for delivering compassionate, evidence-based neurologic care to patients across Greater Los Angeles. The founding physician is at an exciting inflection point: the practice is growing, and he is ready to bring on a trusted operational partner who will learn the business from the ground up - directly under his mentorship - and help build the infrastructure to support future expansion, including the opening of additional locations. This is not a "manage the status quo" role. This is a career-defining opportunity for an operationally sharp, patient-centric leader who wants to grow into a senior operations executive alongside one of LA's most respected physicians. The Mandate The physician is clear about who will thrive in this role - and who will not. He is not looking for someone who needs to reinvent the wheel or impose new systems on day one. He is not looking for a bureaucrat or someone who manages from a distance. He is seeking an operator-learner: someone grounded in healthcare operations, eager to absorb existing systems and processes, and energized by the challenge of running a high-touch, patient-centered practice with excellence. The right person will earn trust quickly, grow into the go-to operational voice of the practice, and ultimately help shape its next chapter of growth. Key Responsibilities - Own and oversee day-to-day practice operations - scheduling, patient flow, billing coordination, compliance, and facilities - Absorb and master existing systems, workflows, and processes before driving optimization or change - Manage human resources functions including recruiting, onboarding, performance management, and staff development - Support and execute marketing initiatives to grow the practice's patient base and community presence - Partner with the founding physician on financial oversight including budgeting, expense management, and revenue cycle performance - Serve as the primary point of contact for vendors, insurance partners, and external stakeholders - Champion a culture of compassion and responsiveness - ensuring every patient touchpoint reflects the practice's commitment to exceptional care - Collaborate with the founding physician on strategic planning and operational groundwork for future practice expansion Ideal Profile - Hands-on operations experience in a medical practice, outpatient clinic, care facility, physical therapy practice, or similar healthcare environment - Solid foundation in practice administration - scheduling, staffing, compliance, billing cycles, and day-to-day operational execution - A learner's mindset: eager to understand how things work before proposing change - Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced clinical setting - Genuine commitment to patient-centered care and a people-first approach to team leadership - Entrepreneurial energy paired with operational discipline - you want to build something, not just maintain it - Clear desire to grow into a Senior Operations Manager or Director of Operations role as the practice scales - Ambition to be part of - and eventually help lead - the opening of new practice locations Location & Work Model Westside, Los Angeles, CA Full-time, on-site Compensation Base salary: Starting at $130,000; final compensation commensurate with experience Bonus: Discretionary Base Compensation Range $130,000—$150,000 USD Equal Opportunity & Non-Discrimination Statement Signal and Strand is an Equal Opportunity Employer. We—and our clients—do not discriminate in employment or contracting on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws. We comply fully with the provisions of the U.S. Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA). All employment decisions are made based on qualifications, merit, and business needs. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination, harassment, and retaliation.