IT Support Specialist

🏢 Summary: Service Desk Analyst I role providing first-line technical support across client environments, including troubleshooting end-user devices, account administration, VPN and application support, and incident management. The position focuses on customer service, operational efficiency, and adherence to security best practices within a managed services environment. 🗂️ Requirements: Experience providing end-user technical support, Basic troubleshooting of Windows and macOS, Familiarity with Active Directory and cloud identity platforms, Basic understanding of TCP/IP networking, Ability to support VPN clients and virtual desktop environments, Knowledge of MFA, endpoint protection, and email security fundamentals, Ability to document and manage tickets accurately, High school diploma or equivalent, Ability to pass state and federal background checks 📃 Skills: Windows, macOS, ActiveDirectory, TCP/IP, VPN, MFA, EndpointProtection, EmailSecurity, Ticketing, Cloud 🏢 Description: About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for client technical support, delivering consistent, professional, and customer-focused assistance across multiple channels. This role is responsible for incident resolution and service requests within a variety of client environments, and plays a critical part in maintaining service quality, customer satisfaction, and operational efficiency. The ideal candidate brings a customer-first mindset, strong attention to detail, and a genuine willingness to grow their technical skills over time. Role & Responsibilities - Serve as a primary point of contact for client technical issues via phone, email, chat, and ticketing system - Troubleshoot and resolve common end-user issues related to desktops, laptops, mobile devices, printers, and approved software - Perform basic user account administration, including password resets, group membership changes, and license assignments in on-premises and cloud environments - Support installation, configuration, and basic troubleshooting of client applications, VPN clients, and virtual desktop solutions - Accurately document troubleshooting steps, resolutions, and client communications within the ticketing and documentation systems - Identify, document, and escalate issues that exceed defined scope following established procedures - Execute documented scripts, workflows, and standard operating procedures - Provide end users with guidance aligned to security best practices and internal documentation - Collaborate with peers and other technical teams to ensure timely resolution and smooth handoffs when escalation is required Soft Skill Requirements - Strong customer service orientation with the ability to remain professional under pressure - Clear verbal and written communication skills - Attention to detail in documentation and ticket notes - Ability to follow defined processes while managing multiple tasks in a fast-paced environment - Willingness to learn, accept feedback, and develop technical skills over time Technical Skill Requirements - Experience providing end-user technical support in a professional environment - Basic troubleshooting of Windows and macOS operating systems - Familiarity with user account management in Active Directory and cloud identity platforms - Basic understanding of TCP/IP networking and wired/wireless connectivity - Ability to support common business applications, VPN clients, and virtual desktop environments - Awareness of security fundamentals such as MFA, password hygiene, endpoint protection, and email security Preferred Qualifications - Industry-recognized entry-level IT certifications (e.g., CompTIA A+) - Experience working in a ticket-based support or service desk environment - Transferable experience from customer-facing technical, retail IT, help desk, or internal IT roles will be considered Additional Information - Participation in an on-call or after-hours support rotation may be required - Valid driver's license and reliable transportation may be required - Periodic local travel to client locations may be required based on business needs - Must be able to successfully pass state and federal background checks - High school diploma or equivalent required Information Security Commitment This role operates within a managed services environment and will have access to client systems, data, and infrastructure. All team members are expected to handle client and company information responsibly, follow established security and data privacy procedures, and support the confidentiality, integrity, and availability of the systems managed. Please Note RedHelm is currently unable to support visa sponsorship for those living in the United States and working under an H1B visa. Equal Opportunity Employer RedHelm provides equal employment opportunity to all persons regardless of protected characteristics under federal, state, or local law and will provide reasonable accommodations for qualified individuals with disabilities. Why Join Us This role offers opportunities to work on complex IT and cybersecurity challenges within a growing technology environment. Benefits include medical, dental, and vision coverage, a 401(k) program, paid time off, floating holidays, and paid holidays, along with opportunities for professional growth and development.

🏢 Summary: Service Desk Analyst I role providing end-user technical support across client environments, including troubleshooting devices, managing user accounts, and supporting networking, VPN, and virtual desktop solutions. The position focuses on incident resolution, customer service, documentation, and adherence to security best practices in a managed services environment. 🗂️ Requirements: Experience providing end-user technical support, Basic troubleshooting of Windows and macOS, Familiarity with Active Directory and cloud identity management, Basic understanding of TCP/IP networking, Ability to support VPN clients and virtual desktop environments, Knowledge of MFA, endpoint protection, and email security, Ability to document and manage tickets accurately, High school diploma or equivalent, Ability to pass state and federal background checks 📃 Skills: Windows, macOS, ActiveDirectory, TCP/IP, VPN, MFA, EndpointProtection, EmailSecurity, Ticketing, Cloud, Networking, VirtualDesktop 🏢 Description: About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for client technical support, delivering consistent, professional, and customer-focused assistance across multiple channels. This role is responsible for incident resolution and service requests within a variety of client environments, and plays a critical part in maintaining service quality, customer satisfaction, and operational efficiency. The ideal candidate brings a customer-first mindset, strong attention to detail, and a genuine willingness to grow their technical skills over time. Role & Responsibilities - Serve as a primary point of contact for client technical issues via phone, email, chat, and ticketing system - Troubleshoot and resolve common end-user issues related to desktops, laptops, mobile devices, printers, and approved software - Perform basic user account administration, including password resets, group membership changes, and license assignments in on-premises and cloud environments - Support installation, configuration, and basic troubleshooting of client applications, VPN clients, and virtual desktop solutions - Accurately document troubleshooting steps, resolutions, and client communications within the ticketing and documentation systems - Identify, document, and escalate issues that exceed defined scope following established procedures - Execute documented scripts, workflows, and standard operating procedures - Provide end users with guidance aligned to security best practices and internal documentation - Collaborate with peers and other technical teams to ensure timely resolution and smooth handoffs when escalation is required Soft Skill Requirements - Strong customer service orientation with the ability to remain professional under pressure - Clear verbal and written communication skills - Attention to detail in documentation and ticket notes - Ability to follow defined processes while managing multiple tasks in a fast-paced environment - Willingness to learn, accept feedback, and develop technical skills over time Technical Skill Requirements - Experience providing end-user technical support in a professional environment - Basic troubleshooting of Windows and macOS operating systems - Familiarity with user account management in Active Directory and cloud identity platforms - Basic understanding of TCP/IP networking and wired/wireless connectivity - Ability to support common business applications, VPN clients, and virtual desktop environments - Awareness of security fundamentals such as MFA, password hygiene, endpoint protection, and email security Preferred Qualifications - Industry-recognized entry-level IT certifications (e.g., CompTIA A+) - Experience working in a ticket-based support or service desk environment - Transferable experience from customer-facing technical, retail IT, help desk, or internal IT roles will be considered Additional Information - Participation in an on-call or after-hours support rotation may be required - Valid driver's license and reliable transportation may be required - Periodic local travel to client locations may be required based on business needs - Must be able to successfully pass state and federal background checks - High school diploma or equivalent required Information Security Commitment This role operates within a managed services environment and will have access to client systems, data, and infrastructure. All team members are expected to handle client and company information responsibly, follow established security and data privacy procedures, and support commitment to maintaining the confidentiality, integrity, and availability of the systems managed. Candidates should be comfortable working within a security-conscious culture where following documented processes and protecting client data are core expectations of the job. Benefits - Medical, dental, and vision coverage - 401(k) program - Paid time off - Floating holidays - Paid holidays - Opportunities for career growth and professional development

🏢 Summary: Product Manager role owning a core product area focused on building infrastructure for industrial AI. The position bridges complex technical systems, AI capabilities, and customer workflows to define strategy, shape features, and deliver high-impact solutions. It involves close collaboration with engineering and design teams in a fully remote, fast-paced environment. 🗂️ Requirements: 5-8+ years in Product Management or Product Ownership, Proven experience defining product vision and roadmaps, Hands-on knowledge of LLMs and agentic systems, Experience building AI-related prototypes or projects, Experience with Agile methodologies (Scrum or Kanban), Ability to create user stories, specifications, acceptance criteria, Experience managing product backlogs and sprint planning, Strong stakeholder management skills, Ability to define and track KPIs, Experience working with engineering teams on technical trade-offs, Fluent English (C1 level) 📃 Skills: AI, LLM, Agile, Scrum, Kanban, KPIs, APIs, UX, Analytics, ProductManagement, AgenticSystems 🏢 Description: About Cerebre cerebre is on a mission to build the data foundation of the physical world. We offer a live intelligence map of a facilities – built from schematics to power AI. Often called the “brain” of the digital twin, cerebre helps engineers, data scientists, and business teams understand data within the context of the plant. We collaborate with the world’s largest companies and most innovative partners who are transforming the industrial sector. cerebre is a global team of engineers, scientists, innovators, and explorers united by a mission to help the world’s largest manufacturing facilities build and use intelligence. Our development team is made up of world-class engineers who design and deliver novel solutions. This is an opportunity to join a market-leading team that is changing how the industrial world works. If you love building and creating value in the “white space,” if you thrive with the freedom and flexibility to think outside the box, if you are passionate about working with critical thinkers who challenge the status quo, and if you aspire to work in a fast-paced environment – we would love to meet you! We believe flexibility drives creativity and that our team should live and work where we can be our best selves. We’re 100% remote and offer a competitive time-off package to ensure time for rest and recharge. About the role We're looking for a Product Manager to own a core product area at Cerebre. We're building infrastructure for industrial AI, and this role sits at the intersection of complex technical systems, customer-facing workflows, and emerging AI capabilities. You will work closely with our engineers, designers, and clients to shape product strategy, define features, and ensure timely delivery of high-impact solutions. Key Responsibilities Product Vision & Roadmap: Define and communicate direction for your product area, aligned with Cerebre's broader strategy. Backlog Management: Own, prioritize, and refine the product backlog to ensure that development efforts focus on the highest-value items. Stakeholder Alignment: Partner with leadership, customers, and cross-functional teams to ensure the product reflects real needs and strategic intent. Translate strategy into execution: Turn outcomes and hypotheses into clear user stories, specs, and acceptance criteria. Sprint Planning & Execution: Partner with engineering and design teams to plan sprints, ensure clarity on deliverables, and resolve blockers. Market & User Insights: Continuously pull & distill signal from customers, partners, and the broader industrial AI landscape to inform decisions. Performance Tracking: Define and monitor KPIs to measure product success and inform future improvements. Process Improvement: Help evolve Agile practices and product workflows to increase efficiency and effectiveness. Customer Engagement: Support customer conversations, demos, and feedback sessions. Required Skills 5-8+ years of professional experience in product ownership or product management, with a track record of defining vision, building roadmaps, and shipping. Working knowledge of AI and agentic systems: You understand how LLMs work, what agentic workflows are, and where they break. You've built something yourself in this space (a prototype, personal side project, hands-on engagement, etc.) & can speak credibly about it. Self-starter with sharp instincts for the right questions: You don't wait to be told what matters. You can walk into ambiguity, figure out what's going on, and ask the questions that surface the real problem. Strong communication skills: Ability to translate technical concepts into business terms and business needs into clear product requirements. Experience with Agile methodologies: Familiarity with Scrum or Kanban, including backlog grooming, sprint planning, and retrospectives. Stakeholder management: Proven ability to balance the needs of customers, internal teams, and leadership, ensuring alignment on priorities. Analytical thinking: Skilled at gathering insights from data, feedback, and market trends to inform product decisions. User-centric mindset: Experience defining features that create intuitive, valuable user experiences. Technical familiarity: Comfort working with engineering teams and understanding technical trade-offs. Strong organizational skills: Ability to manage multiple priorities in a fast-paced, remote environment. At least C1 English level: Strong command of English for effective collaboration in a global team. Preferred Skills Previous experience in a high-growth startup environment. Previous experience being an initial PM for an application or new product surface area. Familiarity with industrial data, engineering software, or digital twins a plus Knowledge of UX/UI principles to support feature design and user flows. Experience building API products or developer-facing platforms a plus Background in data-driven product development and analytics. Certification as a Certified Scrum Product Owner (CSPO) or equivalent. More about Cerebre We are cross-functional collaborators. We blend manufacturing process knowledge with software and big data engineering expertise to create value in physical settings We are experienced. We are armed with industry-leading experts in numerical simulation, combustion, power, computational fluid dynamics, and chemical process modeling We are serious builders. We develop our platforms using leading practices in IT/OT architecture, OT security, AI architecture, ML Ops, and Platform engineering

🏢 Summary: Role focused on leading the development of a scalable, secure cloud-based technology platform in a distributed architecture. The position involves driving high-impact architectural initiatives, improving DevOps practices, and ensuring reliability and long-term maintainability of complex systems. Hybrid work model with strong emphasis on technical leadership in cloud-native environments. 🗂️ Requirements: Minimum 8 years of experience in software engineering, Experience designing and developing distributed systems, Strong expertise in system design and scalability, Practical experience with cloud platforms, Strong knowledge of Kubernetes and container platforms, Experience with Infrastructure as Code, Experience with CI/CD pipelines, Solid knowledge of Linux/Unix systems, Understanding of networking fundamentals, Experience with observability practices, Strong knowledge of cloud security principles 📃 Skills: GCP, AWS, Azure, Kubernetes, Terraform, GitHubActions, GitLabCI, Jenkins, Linux, Unix, Prometheus, Grafana, Sentry, MySQL, PostgreSQL, Redis, Docker, CICD 🏢 Description: O nas Społeczność Edge One Solutions powstała z miłości do nowych technologii. Liczymy ponad 350 ekspertów, a w Grupie Euvic, której jesteśmy częścią, jest nas już 5500. Indywidualne podejście pozwala na dopasowanie projektów do umiejętności, przez co realnie wspieramy się w rozwoju kompetencji. O kliencie Nasz klient to dynamicznie rozwijający się europejski startup technologiczny, który specjalizuje się w optymalizacji procesów dostaw dla retailerów oraz klientów końcowych. Firma współpracuje z największymi operatorami logistycznymi, platformami e-commerce oraz rozpoznawalnymi markami modowymi i handlowymi. Dzięki innowacyjnym rozwiązaniom i wysokiej jakości usług zdobyła zaufanie wielu znanych partnerów oraz szerokie grono zadowolonych klientów. O projekcie Projekt dotyczy rozwoju nowoczesnej platformy technologicznej wspierającej kluczowe produkty i procesy biznesowe organizacji. Koncentruje się na budowie skalowalnych, niezawodnych oraz bezpiecznych systemów działających w środowisku chmurowym, z wykorzystaniem architektury rozproszonej i nowoczesnych praktyk DevOps. Rola obejmuje udział w inicjatywach o wysokim wpływie na organizację – od współtworzenia kierunków architektonicznych, przez optymalizację procesów wytwarzania oprogramowania, po podnoszenie jakości i efektywności pracy zespołów inżynierskich. Praca odbywa się w środowisku o dużej złożoności technologicznej, gdzie istotne znaczenie ma dbałość o skalowalność, niezawodność oraz długoterminową utrzymywalność rozwiązań. Tryb pracy Praca w systemie hybrydowym z biura Klienta we Wrocławiu Realizację projektu ułatwi Ci Minimum 8 lat doświadczenia w software engineeringu lub porównywalny dorobek zawodowy Doświadczenie w prowadzeniu długofalowych inicjatyw technologicznych trwających minimum 6 miesięcy, o szerokim wpływie produktowym i technicznym Bardzo dobra znajomość projektowania i rozwoju systemów rozproszonych Głębokie rozumienie zagadnień związanych z system design, skalowalnością oraz kompromisami w obszarze niezawodności Praktyczne doświadczenie z platformami chmurowymi, takimi jak GCP, AWS lub Azure Bardzo dobra znajomość Kubernetes oraz nowoczesnych platform kontenerowych Doświadczenie w pracy z Infrastructure as Code, np. Terraform Dobra znajomość systemów CI/CD, takich jak GitHub Actions, GitLab CI lub Jenkins Solidne podstawy w zakresie Linux/Unix oraz sieci Doświadczenie z obszarem observability, w tym metrykami, logami, trace’ami oraz narzędziami takimi jak Prometheus, Grafana czy Sentry Bardzo dobra znajomość zasad bezpieczeństwa oraz architektury chmurowej Umiejętność mentoringu i wspierania rozwoju bardziej doświadczonych inżynierów Bardzo dobre umiejętności komunikacyjne i zdolność budowania alignmentu pomiędzy zespołami engineeringowymi, produktowymi i interesariuszami Mile widziane Doświadczenie w pracy ze stackiem obejmującym MySQL, PostgreSQL, Redis oraz Docker Doświadczenie w środowiskach o wysokiej autonomii, dużej odpowiedzialności i niskim poziomie kontroli Komfort pracy w organizacji stawiającej na szybkie eksperymentowanie, hack culture oraz regularne hackathony Gotowość do okazjonalnych wyjazdów związanych z retreatami i offsite’ami Twój wkład do projektu Prowadzenie i rozwijanie kluczowych, ogólnofirmowych inicjatyw technologicznych, które usprawniają developer experience i wspierają nowe możliwości biznesowe Realizacja projektów o wysokim poziomie złożoności i krytycznym znaczeniu dla organizacji, z uwzględnieniem balansu między szybkością działania, jakością i długofalową stabilnością Zapewnianie leadershipu technicznego poprzez udział w architecture reviews, przygotowywanie RFC oraz design documents Budowanie spójności technologicznej i alignmentu pomiędzy zespołami Pełnienie roli eksperta technicznego w jednym lub kilku kluczowych obszarach oraz wyznaczanie wysokich standardów jakości inżynierskiej Mentoring senior engineers i wspieranie rozwoju leadershipu technicznego w organizacji Współpraca z liderami engineeringu i produktu w celu identyfikowania oraz usuwania systemowych blokad delivery Tak o Ciebie zadbamy Dołączając do Edge One Solutions, otrzymujesz pełne wsparcie w rozwoju zawodowym i osobistym , co daje Ci realną szansę na budowanie kariery zgodnie z własnymi celami. Zyskujesz indywidualne wsparcie Service Delivery Managera , który pomoże Ci zaplanować ścieżkę kariery i zadba o Twój komfort i satysfakcję z pracy w projekcie Szkolenia, certyfikaty i konferencje - dofinansowujemy lub w pełni pokrywamy koszty rozwoju kompetencji technicznych #SmartChange – umożliwiamy zmianę projektu i dobieramy kolejny zgodnie z Twoimi preferencjami Dbamy o Twój work-life balance , dlatego poza pracą oferujemy wyjścia integracyjne, aktywności sportowe i inspirujące webinary #edge1talks , które rozwijają i łączą ludzi. Aktywność fizyczna – wspieramy sportowe inicjatywy i wynajem sal treningowych Pakiet zdrowotny – prywatna opieka, karta sportowa, ubezpieczenie i wsparcie psychologiczne (HearMe) Elastyczne benefity – sam decydujesz, na co przeznaczasz punkty w naszym systemie benefitowym Lekcje języka angielskiego – dopasowane do Twojego poziomu, idealne do pracy w międzynarodowym środowisku Nie spełniasz wszystkich wymagań, a projekt Cię zainteresował? Nie wahaj się i aplikuj. Porozmawiajmy!

🏢 Summary: Senior Software Engineer role focused on building and scaling a cloud-native customer audience platform processing massive volumes of customer data on Azure. The position involves developing Java microservices, improving scalability and reliability, contributing to Kubernetes migration, and supporting event-driven architectures. The role also includes system ownership, mentoring engineers, and working with modern cloud and infrastructure technologies. 🗂️ Requirements: 6+ years of Java development experience, Experience with Agile methodologies, Experience with Azure, AWS, or other cloud platforms, Experience with Terraform, Experience in system design, Experience leading projects from technical perspective, Good English communication skills, Proactive attitude 📃 Skills: Java, Spring, Azure, Terraform, Kubernetes, PostgreSQL, CI/CD, AWS, Scrum, Kanban, Microservices 🏢 Description: About the role The Audience Platform team is part of Customers API, the platform that holds core data about Tesco customers and powers personalized customer communication and experiences across Tesco. The platform processes around 500 million customer attribute updates every week and continues to grow as Tesco increases the scale, relevance, and personalization of customer engagement. Built as a cloud-native microservice architecture on Azure, the platform uses Azure Service Bus for event-driven processing, PostgreSQL for data storage, and is currently evolving from Azure App Services towards Kubernetes to support the next stage of scalability and resilience. As a Senior Software Engineer in this team will be responsible for designing, building, and maintaining highly scalable services that process large volumes of customer data while keeping the platform reliable, performant, and maintainable. The role will focus on solving real-world scalability and performance challenges in a modern service with low technical debt, while contributing to the team’s migration to Kubernetes and continued evolution of its architecture. Looking ahead, the team will also explore how to leverage the data in the platform using LLMs, embeddings, new database technologies, and UI capabilities to reduce the time needed to create new customer audiences. This is an opportunity for a senior engineer to work on a business-critical platform that directly enables personalized experiences for Tesco customers at massive scale. What is in it for you Hybrid work We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about different flexible working options. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. This role requires you to be based in or near Kraków, as you will spend 60% (3 days) of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Benefits Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you choose to join our business, we will provide you with (for all): Up to 20% yearly salary bonus – based on both individual and business performance Permanent contract from the go – as a sign of our trust in your abilities Tax deductible expenses (IP) Private healthcare (LuxMed) Cafeteria & Multispor t Additional 4 days of paid leave to support your well-being and family life Increase in annual leave (from 20 to 25 days ) to those not yet eligible for the full holiday entitlement Learning opportunities - certified technical training and learning platforms like Udemy Back-to-school day – 1 day off for parents of primary school children Fertility leave – up to 2 weeks of paid leave for IVF treatment Sports activities with a personal trainer in the office Referral Bonus MacBook as your tool for work If that sounds exciting, then we'd love to hear from you! Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we’re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require You will be responsible for • Developing high-quality software solutions, with proficiency in Java (Spring Boot or other frameworks). • Working with Microsoft Azure and Terraform (Infrastructure as Code) or demonstrating a willingness to learn. • Implementing and advocating CI/CD best practices for seamless software delivery. • Maintaining high-quality documentation to support development processes and system design. • Ensuring solutions are robust, scalable, and efficient. • Taking ownership of systems, driving reliability, maintainability, and performance. • Mentoring and supporting fellow engineers, fostering a culture of growth and collaboration. • Automating workflows and building tools/scripts to enhance efficiency. You will need • Around 6+ years of experience in delivering Java • Experience working with Agile methodologies (Scrum/Kanban) • Good English communication skills • Experience with Azure, AWS or other cloud solutions, Terraform • Experience in system design • Experience in taking ownership of a project and leading a team from technical/ project perspective • Proactive attitude About us Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we’re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. Want to get to know us better? Watch our team talk about our culture – YouTube What our colleagues like the most at Tesco: We develop our own products We make an impact; large scale of operation Accountability and respect are given to us We cooperate and support each other There are great colleagues who are divided into small teams here We can develop and learn new things Discover how our colleagues shape Tesco’s tomorrow .

🏢 Summary: Senior Software Engineer role focused on building and scaling an AI-driven Product Intelligence Platform using event-driven microservices. The position involves developing AI-powered capabilities with Java/Spring Boot and Python, processing high-volume data streams on Azure Kubernetes Service, and integrating LLM-based solutions. The engineer will design scalable architectures that handle millions of product events weekly. 🗂️ Requirements: Strong experience with Java, Strong experience with Spring Boot, Basic knowledge of Python, Experience with Apache Kafka, Understanding of event-driven architecture, Experience with Azure cloud platform, Experience with Kubernetes, Knowledge of PostgreSQL, Knowledge of NoSQL databases, Experience with RESTful APIs, Experience with microservices architecture, Understanding of CI/CD practices, Experience with distributed systems 📃 Skills: Java, SpringBoot, Python, Kafka, Azure, Kubernetes, PostgreSQL, NoSQL, REST, Microservices, CI/CD, PGVector, Terraform, LLM 🏢 Description: About the role The Product Intelligence Platform is an AI-driven system that revolutionizes how Tesco handles product data at scale. The platform leverages multi-agent AI systems to automate product categorization, enrichment, and matching across a vast number of products on a weekly basis. Built on event-driven architecture using Kafka, the platform processes millions of events monthly through core AI capabilities. A Senior Software Engineer in this team will be responsible for building and maintaining these AI-powered capabilities using Java/Spring Boot and Python, implementing scalable event-driven microservices on Azure Kubernetes Service, and working directly with LLMs to solve complex product intelligence challenges. The role requires someone who can bridge the gap between cutting-edge AI technology, engineering, and practical business applications, contributing to a platform that directly impacts millions of customer interactions weekly. What is in it for you Hybrid working We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about different flexible working options. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. This role requires you to be based in or near Kraków, as you will spend 60% (3 days) of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Our benefits Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you choose to join our business, we will provide you with: Up to 20% yearly salary bonus – based on both individual and business performance Permanent contract from the go – as a sign of our trust in your abilities Tax-deductible expenses (IP) Private healthcare (LuxMed) Cafeteria & Multisport Additional 4 days of paid leave to support your well-being and family life Increase in annual leave (from 20 to 25 days) for those not yet eligible for the full holiday entitlement Learning opportunities – certified technical training and a learning platform (Udemy) Back-to-school day – 1 day off for parents of primary school children Fertility leave – up to 2 weeks of paid leave for IVF treatment Sports activities with a personal trainer in the office Referral bonus MacBook as your work tool If that sounds exciting, then we'd love to hear from you. You will be responsible for Design and implement microservices for product intelligence capabilities. Utilize technologies including: Spring Boot, Python, Apache Kafka, PostgreSQL with PGVector for embeddings Develop and optimize multi-agent systems. Build event-driven architectures for high-volume data processing. Implement product matching algorithms using: Text similarity techniques, Image similarity techniques Ensure system scalability and reliability to process over 1 million events per week. Collaborate with product managers and data scientists to translate business requirements into technical solutions. Maintain infrastructure as code using Terraform on the Azure cloud platform. Participate in architectural decisions to expand the platform’s AI capabilities. Mentor junior team members and support engineering excellence standards. Integrate with various Tesco systems, including both internal and external platforms. You will need Mandatory Skills Solid experience with Java and Spring Boot for building enterprise-grade applications. Basic knowledge of Python. Good understanding of event-driven architectures and Apache Kafka. Experience with cloud platforms, preferably Azure. Familiarity with Kubernetes for container orchestration. Working knowledge of databases, including PostgreSQL and NoSQL solutions. Experience with RESTful API design and microservices architecture. Understanding of software engineering best practices, including CI/CD, testing, and code review. Comfort working with distributed systems. Nice-to-Have Skills Experience with Large Language Models (LLMs) and prompt engineering. Knowledge of vector databases and embedding technologies like PGVector. Familiarity with machine learning frameworks and computer vision. Experience with Infrastructure as Code (IaC) using Terraform. Knowledge of the retail or e-commerce domain. Experience with Couchbase or similar NoSQL databases. Understanding of data quality and governance principles. Previous experience building AI-powered applications. Experience working with multi-agent systems. Unsure if you fit all the criteria? Apply and give us the chance to evaluate your potential – you could be the perfect fit! About us Our culture Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we’re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. Want to get to know us better? Watch our team talk about our culture – YouTube What our colleagues like the most at Tesco: We develop our own products We make an impact; large scale of operation Accountability and respect are given to us We cooperate and support each other There are great colleagues who are divided into small teams here We can develop and learn new things Discover how our colleagues shape Tesco’s tomorrow .

🏢 Summary: Senior Technical Account Manager role focused on serving as a trusted technical and operational advisor for ISP and enterprise customers, driving deployments, platform adoption, integrations, and issue resolution within a SaaS and cloud-based environment. The position combines customer-facing technical leadership, cross-functional coordination, and deep networking expertise to ensure successful operationalization of platform capabilities at scale. It requires strong knowledge of cloud, networking, APIs, and troubleshooting tools to manage escalations and support complex technical environments. 🗂️ Requirements: Bachelor’s degree in Computer Science, Engineering, Information Systems, Telecommunications or related field, or equivalent practical experience, Experience in customer-facing technical roles (e.g., Technical Account Management, Solutions Engineering, Technical Program Management, Technical Support), Experience working with ISPs, telecommunications providers, networking vendors, or cloud/SaaS platforms, Working knowledge of cloud platforms, SaaS environments, and APIs, Familiarity with networking concepts (LAN/WAN, routing, switching, WiFi, CPE/gateway technologies), Experience with technical troubleshooting tools (logs, dashboards, SSH, packet captures, monitoring platforms), Ability to manage technical escalations and coordinate cross-functional technical initiatives, Strong analytical skills and ability to interpret SQL queries and technical reports, Proficiency with collaboration tools such as Jira, Confluence, and Slack 📃 Skills: Cloud, SaaS, APIs, LAN, WAN, Routing, Switching, WiFi, CPE, SSH, SQL, Jira, Confluence, Slack, OpenSync, OpenWRT, RDK, Databricks, SageMaker, Mixpanel, CCNA, CCNP, CWNA, CWSP, AWS, PMP, ITIL 🏢 Description: Life at Plume At Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale. We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can't do it exceptionally well, we don't do it. It's how we've assembled a team of world-class builders, thinkers, and doers. And it's how we're reinventing what's possible every day.Overview Plume is seeking a customer-focused Sr. Technical Account Manager (TAM) to serve as a trusted technical and operational advisor for strategic ISP and Enterprise customers. This is a highly collaborative, customer-facing role that combines technical problem-solving, stakeholder management, program coordination, and operational leadership. The TAM works closely with customer technical teams as well as internal Product, Engineering, Support, and Delivery organizations to drive successful deployments, platform adoption, release management, and ongoing customer success. The ideal candidate brings strong technical aptitude, excellent communication skills, and the ability to confidently navigate both technical and business discussions. This role is best suited for someone who can effectively leverage technical teams and tools to drive outcomes, rather than functioning as a software engineer embedded within Customer Success. The TAM develops deep knowledge of customer environments, ISP operational workflows, and Plume platform capabilities, helping customers successfully adopt and operationalize Plume solutions at scale. Responsibilities Serve as the primary technical and operational point of contact for assigned customer accounts. Build trusted relationships with ISP and Enterprise technical stakeholders. Coordinate cross-functional efforts between customers and Plume Product, Engineering, Support, and Delivery teams. Drive technical issue resolution, escalation management, and follow-through to completion. Support customer onboarding, deployments, integrations, release planning, and operational readiness. Help customers successfully adopt and operationalize Plume platform capabilities and tools. Facilitate troubleshooting sessions and coordinate investigations across multiple technical teams. Analyze trends, recurring issues, and operational gaps to proactively improve customer outcomes. Assist customers with platform usage, APIs, reporting tools, dashboards, and operational workflows. Create and maintain clear customer-facing documentation, operational processes, and internal runbooks. Lead regular technical reviews, status meetings, and customer operational governance discussions. Translate customer feedback into actionable recommendations for Product and Engineering teams. Help drive alignment across internal and external stakeholders to achieve shared goals and timelines. Partner with Engineering and Support teams on complex technical escalations when needed. Contribute to the development of TAM operational processes, best practices, and customer engagement models. Qualifications Education Bachelor's degree in Computer Science, Engineering, Information Systems, Telecommunications, or related field preferred. Equivalent practical experience will also be considered. Experience Experience in a customer-facing technical role such as Technical Account Management, Solutions Engineering, Sales Engineering, Technical Program Management, Customer Success Engineering, or Technical Support. Experience working with ISPs, telecommunications providers, networking vendors, or cloud/SaaS platforms preferred. Strong ability to communicate technical concepts clearly to both technical and non-technical audiences. Proven experience managing customer relationships and coordinating cross-functional technical initiatives. Experience handling technical escalations and driving issue resolution across multiple teams. Strong organizational, analytical, and project coordination skills. Comfortable operating in fast-paced environments with evolving priorities. Ability to learn new technologies and platforms quickly. Required Skills Customer & Operational Skills Excellent verbal and written communication skills. Strong stakeholder management and customer engagement abilities. Ability to independently lead customer technical discussions and operational reviews. Strong problem-solving and troubleshooting mindset. Excellent organizational and follow-through skills. Ability to manage multiple priorities and coordinate across teams effectively. Technical Skills Working knowledge of cloud platforms, SaaS environments, and APIs. Familiarity with networking concepts including LAN/WAN, routing, switching, WiFi, and CPE/gateway technologies. Experience using technical troubleshooting tools such as logs, dashboards, SSH, packet captures, or monitoring platforms. Familiarity with data analysis and reporting tools. Ability to run or interpret SQL queries and technical reports is preferred. Familiarity with Jira, Confluence, Slack, and related collaboration tools. Preferred Experience ISP or telecommunications industry experience. Vendor-side experience supporting service providers or enterprise customers. Experience with WiFi technologies (802.11 standards), gateway devices, or broadband platforms. Exposure to OpenSync, OpenWRT, RDK, or similar ecosystems. Familiarity with cloud operational tooling, dashboards, analytics platforms, or API integrations. Experience supporting customer release management or operational governance processes. Nice-to-Have Technical Skills The following are considered strong differentiators but are not required: Advanced SQL or analytics experience. Scripting or coding experience. Cloud architecture certifications or experience. Deep packet/network troubleshooting expertise. Experience with Databricks, SageMaker, Mixpanel, or similar platforms. Preferred Certifications CCNA / CCNP CWNA / CWSP AWS Certified Cloud Practitioner or Solutions Architect PMP or equivalent project/program management certification ITIL Foundation or similar operational certification The total compensation package would include an anticipated compensation range of $150,000.00 - $165,000.00, plus bonus, equity, and benefits. Benefits include: a 401 (k) plan and a company match, basic life insurance, plus unparalleled health, dental, vision, and other benefits and perks. An employee's base salary and its position within the range may depend on several factors, including job-related knowledge, education, skills, experience, and other business-related considerations. Published ranges are provided in good faith at the time of posting. #Hiring #HybridJobs #HybridWork #TechnicalAccountManager #CustomerSuccess #Telecommunications #ISP #Networking #WiFi #CloudComputing #SaaS #TechnicalLeadership #TechCareers #JoinOurTeam #FlexibleWorkAbout Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world's largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume's software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

🏢 Summary: Remote backend role focused on developing and optimizing scalable SEO-related solutions for a large online marketplace platform. The position involves building high-performance Scala-based services, improving indexing and internal linking mechanisms, and working within a cloud-native environment. The project operates at high scale using AWS and Kubernetes. 🗂️ Requirements: Very good knowledge of Scala, Experience in developing backend services, Experience designing scalable and high-performance backend applications, Experience in performance optimization and bottleneck analysis, Knowledge of distributed systems architecture, Experience with AWS, Experience with Kubernetes, Experience working in cloud-native environments, Ability to diagnose complex technical issues, Experience with modern backend architectures, Knowledge of SEO-related backend optimization and indexing 📃 Skills: Scala, AWS, Kubernetes, SEO, Backend, Microservices, Cloud, DistributedSystems, GitHubCopilot, Cursor, Claude 🏢 Description: O nas Społeczność Edge One Solutions powstała z miłości do nowych technologii. Liczymy ponad 350 ekspertów, a w Grupie Euvic, której jesteśmy częścią, jest nas już 5500. Indywidualne podejście pozwala na dopasowanie projektów do umiejętności, przez co realnie wspieramy się w rozwoju kompetencji. O kliencie Nasz klient to międzynarodowa firma technologiczna specjalizująca się w platformach ogłoszeniowych online, działająca na wielu rynkach w Europie oraz Ameryce Łacińskiej. Organizacja rozwija i skaluje cyfrowe marketplace’y umożliwiające użytkownikom kupowanie, sprzedaż oraz wymianę produktów i usług. Firma stawia na innowacje technologiczne, rozwój produktów opartych na danych oraz budowę nowoczesnych rozwiązań wspierających doświadczenie użytkowników i widoczność platform w wyszukiwarkach internetowych. O roli Projekt koncentruje się na rozwoju i optymalizacji rozwiązań backendowych wspierających SEO dla dużej platformy marketplace. Zespół odpowiada za budowę skalowalnych mechanizmów generowania stron SEO, optymalizację wydajności usług backendowych oraz rozwój dynamicznych rozwiązań indeksowania i linkowania wewnętrznego. Kluczowym elementem projektu jest praca w rozbudowanym, wysokoskalowym środowisku opartym o Scala, AWS oraz Kubernetes. Tryb pracy Praca zdalna Realizację projektu ułatwi Ci Bardzo dobra znajomość Scali oraz doświadczenie w tworzeniu i rozwijaniu usług backendowych Praktyczne doświadczenie w projektowaniu i utrzymaniu wysokowydajnych, skalowalnych aplikacji backendowych Doświadczenie w optymalizacji wydajności systemów oraz analizie bottlenecków w środowiskach produkcyjnych Dobra znajomość architektury systemów rozproszonych oraz aplikacji działających w środowiskach cloud-native Doświadczenie w pracy z AWS oraz Kubernetes Umiejętność diagnozowania złożonych problemów technicznych oraz proponowania efektywnych rozwiązań Doświadczenie w pracy z nowoczesnymi architekturami backendowymi i rozbudowanymi codebase’ami Umiejętność współpracy z zespołami cross-funkcyjnymi oraz skutecznej komunikacji technicznej Proaktywne podejście, samodzielność oraz silne poczucie ownershipu Doświadczenie w onboardingu nowych członków zespołu oraz dzieleniu się dobrymi praktykami engineeringowymi Znajomość zagadnień związanych z SEO oraz optymalizacją backendu pod kątem indeksowania będzie dużym atutem Praktyczne doświadczenie w korzystaniu z narzędzi AI wspierających rozwój oprogramowania, takich jak GitHub Copilot, Cursor czy Claude Code Mile widziane Doświadczenie w pracy przy wysokoskalowych platformach marketplace lub produktach konsumenckich Znajomość React lub Node.js w kontekście współpracy z zespołami fullstack/frontend Doświadczenie w projektach związanych z SEO, generowaniem dynamicznych stron lub optymalizacją crawl budget Znajomość mechanizmów linkowania wewnętrznego oraz optymalizacji widoczności serwisów w wyszukiwarkach Zainteresowanie nowoczesnymi praktykami AI-driven development oraz automatyzacją procesów developerskich Twój wkład do projektu Rozwój oraz utrzymanie usług backendowych opartych o Scale Projektowanie i implementacja skalowalnych rozwiązań wspierających SEO dla platformy marketplace Optymalizacja wydajności aplikacji i usług backendowych działających w środowisku produkcyjnym Rozwijanie mechanizmów dynamicznego generowania stron SEO oraz logiki indeksowania Współpraca przy optymalizacji linkowania wewnętrznego pomiędzy listingami, stronami dealerów oraz hubami produktowymi Dbanie o efektywność indeksowania oraz aktualność danych prezentowanych użytkownikom Identyfikowanie i rozwiązywanie problemów technicznych wpływających na doświadczenie użytkownika Współpraca z Product Managerami, analitykami oraz zespołami frontendowymi Wspieranie onboardingu nowych członków zespołu oraz promowanie dobrych praktyk engineeringowych Praca w złożonym środowisku technologicznym opartym o AWS, Kubernetes oraz rozbudowany ekosystem usług backendowych Tak o Ciebie zadbamy Dołączając do Edge One Solutions, otrzymujesz pełne wsparcie w rozwoju zawodowym i osobistym , co daje Ci realną szansę na budowanie kariery zgodnie z własnymi celami. Zyskujesz indywidualne wsparcie Service Delivery Managera , który pomoże Ci zaplanować ścieżkę kariery i zadba o Twój komfort i satysfakcję z pracy w projekcie Szkolenia, certyfikaty i konferencje - dofinansowujemy lub w pełni pokrywamy koszty rozwoju kompetencji technicznych #SmartChange – umożliwiamy zmianę projektu i dobieramy kolejny zgodnie z Twoimi preferencjami Dbamy o Twój work-life balance , dlatego poza pracą oferujemy wyjścia integracyjne, aktywności sportowe i inspirujące webinary #edge1talks , które rozwijają i łączą ludzi. Aktywność fizyczna – wspieramy sportowe inicjatywy i wynajem sal treningowych Pakiet zdrowotny – prywatna opieka, karta sportowa, ubezpieczenie i wsparcie psychologiczne (HearMe) Elastyczne benefity – sam decydujesz, na co przeznaczasz punkty w naszym systemie benefitowym Lekcje języka angielskiego – dopasowane do Twojego poziomu, idealne do pracy w międzynarodowym środowisku Nie spełniasz wszystkich wymagań, a projekt Cię zainteresował? Nie wahaj się i aplikuj. Porozmawiajmy!

🏢 Summary: Senior Backend Java Developer role focused on building and enhancing backend services for a Digital Identity platform using microservices and event-driven architecture, with strong emphasis on scalability, performance, security, and high availability. The position involves designing and implementing REST APIs, integrating distributed systems, and contributing to architectural decisions in an Agile environment. Work is onsite in Łódź with responsibility for code quality and engineering best practices. 🗂️ Requirements: Minimum 7 years of experience in Java development, Very good knowledge of Java 21+, Very good knowledge of Spring Boot 4.x+, Experience with microservices architecture, Experience with event-driven architecture, Experience designing and developing REST APIs, Experience with Docker (building, optimizing, debugging containers), Experience with Kubernetes (deployments, scaling, configuration, troubleshooting), Knowledge of CI/CD and Jenkins, Experience with Git, Ability to design scalable and high-performance systems, Experience working in Agile/Scrum, Good command of English 📃 Skills: Java, Spring, SpringBoot, Microservices, REST, Docker, Kubernetes, Jenkins, Git, CI/CD, Agile, Scrum, EventDriven, AWS, Istio, Jaeger, Kafka, OAuth2, OpenIDConnect, JWT, OWASP 🏢 Description: O nas Społeczność Edge One Solutions powstała z miłości do nowych technologii. Liczymy ponad 350 ekspertów, a w Grupie Euvic, której jesteśmy częścią, jest nas już 5500. Indywidualne podejście pozwala na dopasowanie projektów do umiejętności, przez co realnie wspieramy się w rozwoju kompetencji. O kliencie Nasz klient to międzynarodowa firma technologiczna specjalizująca się w rozwiązaniach z obszaru tożsamości cyfrowej (digital identity), bezpieczeństwa oraz systemów o wysokiej dostępności. Firma dostarcza produkty i technologie wykorzystywane m.in . w sektorze publicznym i komercyjnym, wspierając procesy związane z identyfikacją, ochroną danych oraz cyfrowymi usługami. Organizacja stawia silny nacisk na IT security, jakość oraz niezawodność, pracując z rozwiązaniami opartymi o kryptografię stosowaną. O projekcie Projekt koncentruje się na rozwoju backendowych usług w ramach platformy SIGMA, działającej w obszarze Digital Identity. Praca obejmuje tworzenie i rozwijanie komponentów systemu opartych na architekturze mikroserwisowej oraz podejście event-driven, z naciskiem na skalowalność, wydajność i wysoką dostępność. Na co dzień będziesz zajmować się projektowaniem i implementacją nowych funkcjonalności, integracją z innymi systemami oraz optymalizacją istniejących rozwiązań. Istotnym elementem projektu jest również dbanie o jakość kodu, rozwój praktyk inżynierskich oraz udział w podejmowaniu decyzji technologicznych. Zespół pracuje w metodyce Agile, w ścisłej współpracy z innymi zespołami rozwijającymi platformę, co daje realny wpływ na kształt i kierunek rozwoju produktu. Tryb pracy Praca stacjonarna z biura klienta w Łodzi Realizację projektu ułatwi Ci Minimum 7 lat doświadczenia w tworzeniu aplikacji w języku Java Bardzo dobra znajomość Java (21+) oraz Spring Boot (4.x+) Doświadczenie w pracy w metodykach Agile / Scrum Znajomość CI/CD - Jenkins Doświadczenie z systemem kontroli wersji Git Praktyczna znajomość Dockera (budowanie, optymalizacja, debugowanie kontenerów) Doświadczenie z Kubernetes (deployments, scaling, konfiguracja, troubleshooting) Doświadczenie w architekturze mikroserwisowej Projektowanie i rozwój API (REST) Znajomość architektury event-driven Umiejętność projektowania systemów skalowalnych i wydajnych Bardzo dobre umiejętności analityczne i rozwiązywania problemów Proaktywne podejście i umiejętność przewidywania wyzwań Umiejętność pracy samodzielnej i zespołowej Komunikatywność oraz dobra znajomość języka angielskiego Mile widziane Doświadczenie z AWS Znajomość service mesh (np. Istio) Doświadczenie z distributed tracing (np. Jaeger) Znajomość narzędzi event streaming (np. Kafka) Znajomość OAuth2 / OpenID Connect Doświadczenie z JWT (w tym potencjalne pułapki) Znajomość bezpiecznego programowania (OWASP Top 10) Doświadczenie w zarządzaniu sekretami Znajomość EUDI Wallet Twój wkład do projektu Aktywny udział w ceremoniach Agile oraz realizacji sprintów Projektowanie i implementacja wysokiej jakości rozwiązań backendowych Odpowiedzialność za rozwój złożonych funkcjonalności Identyfikowanie ryzyk oraz podejmowanie świadomych decyzji technologicznych Tworzenie czystego, wydajnego i łatwego w utrzymaniu kodu (refaktoryzacja, standaryzacja, reużywalność) Wdrażanie i promowanie dobrych praktyk inżynierskich Ciągłe doskonalenie jakości kodu, narzędzi i procesów wytwórczych Współtworzenie roadmapy produktu (zarówno od strony biznesowej, jak i technicznej) Tak o Ciebie zadbamy Dołączając do Edge One Solutions, otrzymujesz pełne wsparcie w rozwoju zawodowym i osobistym , co daje Ci realną szansę na budowanie kariery zgodnie z własnymi celami. Zyskujesz indywidualne wsparcie Service Delivery Managera , który pomoże Ci zaplanować ścieżkę kariery i zadba o Twój komfort i satysfakcję z pracy w projekcie Szkolenia, certyfikaty i konferencje - dofinansowujemy lub w pełni pokrywamy koszty rozwoju kompetencji technicznych #SmartChange – umożliwiamy zmianę projektu i dobieramy kolejny zgodnie z Twoimi preferencjami Dbamy o Twój work-life balance , dlatego poza pracą oferujemy wyjścia integracyjne, aktywności sportowe i inspirujące webinary #edge1talks , które rozwijają i łączą ludzi. Aktywność fizyczna – wspieramy sportowe inicjatywy i wynajem sal treningowych Pakiet zdrowotny – prywatna opieka, karta sportowa, ubezpieczenie i wsparcie psychologiczne (HearMe) Elastyczne benefity – sam decydujesz, na co przeznaczasz punkty w naszym systemie benefitowym Lekcje języka angielskiego – dopasowane do Twojego poziomu, idealne do pracy w międzynarodowym środowisku Nie spełniasz wszystkich wymagań, a projekt Cię zainteresował? Nie wahaj się i aplikuj. Porozmawiajmy!

🏢 Summary: Lead Software Engineer role focused on designing and delivering scalable, secure backend systems for a cloud-based geospatial platform handling large-scale, real-time location data. The position drives architectural direction, mentors engineers, and leads cross-team technical initiatives to ensure high performance and reliability. It combines hands-on backend development with technical leadership across distributed, data-intensive systems. 🗂️ Requirements: Strong backend engineering experience in Java, Expertise in system architecture and distributed systems, Experience designing large-scale backend systems, Proven experience leading technical projects, Experience mentoring engineers, Advanced knowledge of APIs and TCP/IP networking, Experience with cloud infrastructure, preferably AWS, Strong database design and optimization skills, Experience with PostgreSQL and PLpgSQL, Experience working with CI/CD and DevOps practices 📃 Skills: Java, AWS, PostgreSQL, PLpgSQL, TCP/IP, APIs, CI/CD, DevOps, Spark, Docker, Kubernetes 🏢 Description: What's the role? At HERE Technologies, we work with diverse and complex datasets, including: Automotive-grade digital maps with detailed road topology and thousands of attributes. Large-scale geospatial, dynamic, interactive datasets that change rapidly. Fast-changing data streams like traffic, weather, and sensor feeds. The challenge is to efficiently store, index, analyze, and connect these datasets while ensuring they are easily and reliably available to our users. At the same time, we need to scale and adapt quickly to meet growing demands. The Solution Out company enables customers to build, deploy, and manage location-based applications on our cloud infrastructure. With powerful abstractions, state-of-the-art building blocks, and cutting-edge cloud technologies, our map making platform allows customers to ingest, store, share, and analyze location data in real-time. Data can be combined, enriched, and shared among platform members, unlocking even greater potential. As a Lead Software Engineer, you will be responsible for the technical leadership and delivery of key initiatives across the platform. You will guide architectural decisions, mentor engineers across teams, and collaborate closely with leadership to define the long-term vision of our systems. This is a highly impactful role where you’ll shape the engineering roadmap, ensure technical excellence, and drive innovation at scale. Responsibilities: Lead the design and development of core backend systems with a focus on scalability, security, and reliability Serve as a technical authority and mentor, supporting the growth of engineers across multiple teams Partner with product, architecture, and leadership to translate business goals into actionable engineering plans Drive architectural direction, technical roadmaps, and platform strategy Set and uphold high standards for engineering practices, code quality, and team collaboration Influence platform-wide technology decisions and drive the adoption of best practices Coordinate and oversee the successful delivery of complex cross-team projects Foster a culture of ownership, inclusion, innovation, and continuous improvement Who are you? Required Skills and Experience: Backend engineering experience with a strong track record in Java Deep expertise in system architecture, distributed systems, and large-scale backend design Experience leading technical projects and mentoring engineers at various levels Advanced knowledge of APIs, networking (TCP/IP), and cloud infrastructure (preferably AWS) Strong database design and optimization experience, with PostgreSQL/PLpgSQL expertise Excellent communication skills, with the ability to influence and collaborate across disciplines Proven ability to take initiative, solve complex problems, and deliver in ambiguous environments Experience working in an agile environment with CI/CD and DevOps practices Nice to Have: Experience with Apache Spark or similar distributed data processing technologies Background in geospatial systems, data pipelines, or spatial analytics Hands-on experience with Docker, Kubernetes, or cloud-native microservices What we offer: The opportunity to tackle meaningful and challenging problems A chance to continuously learn and stay on top of the latest technology trends Work that has real-world impact, shaping the future of mobility and technology Regular feedback to help you grow and succeed in your role A collaborative and supportive team environment where your contributions are valued A great work-life balance Hybrid or remote model of work Flexible working hours Competitive salary plus bonus This role is eligible for Creative Tax Incentive scheme in Poland” or KUP (Autorskie Koszty Uzyskania Przychodu) B2B contract possible Change is HERE. Apply Now. #LI-AK8   #LI-REMOTE Life at HERE in Poland comes with a competitive total rewards package designed to support your health, wellbeing, and performance. This includes a base salary, a Short-Term Incentive (STI) bonus (percentage based on role), a creative tax advantage for eligible positions, private medical care (including dental), life insurance, a meal allowance, vision reimbursement, a remote work allowance (if applicable), access to MyBenefit and Multisport programs, and various wellbeing initiatives. Paid time off, sick leave, and parental leave are provided in accordance with the Polish Labor Code. As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable. HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. Who are we? HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel. Apply for this job online Email this job to a friend Share on your newsfeed Connect With Us! Not ready to apply? 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