IT Business Analyst

🏢 Summary: B2B contract for an experienced IT Business Analyst to support the Global Disbursements payment platform in the banking sector, focusing on delivering high-quality analysis and Agile design artefacts across the full project lifecycle. The role involves driving solution delivery, managing stakeholders, and aligning business needs with DevOps practices in an international environment. 🗂️ Requirements: Minimum 5 years of experience as IT Business Analyst or Business Consultant, Experience in payments domain, Experience in analysing business requirements and translating them into functional solutions, Experience working across full project lifecycle, Ability to collaborate with product owners, project managers, developers and architects, Fluency in English, Technical background with business orientation 📃 Skills: Payments, Banking, Agile, DevOps, BusinessAnalysis, RequirementsAnalysis, StakeholderManagement, ProcessModeling 🏢 Description: 🌍 Work mode : ·       hybrid model people form Cracow 6x per month · outside of Cracow 3 - 5 x per month ·       People from Warsaw 6x per month ⏰ Start : ASAP/30 days weeks. 📑 Contract : B2B ⏳ Duration : >12 months contracts + extensions 📕 Project language : English. ⚙️ Industry : Banking. 💻 Workload : Full time We are looking for skilled individuals for the payment’s platform called Global Disbursements, that allows our customers and clients to move funds freely and fast across the globe, pay their suppliers, credit salaries, pay taxes directly to authorities and transfer money via multiple channels. The purpose of the role is to support delivery of projects for Global Disbursement Platform, through high quality analysis and Agile design artefacts, effective stakeholder management and providing solution delivery team with deep business insight, all enabled by appropriate tools and aligned to Dev Ops working. The IT Business Analyst is expected to work independently, throughout the project lifecycle; from project initiation and inception through elaboration and construction, regularly handling multiple tasks and activities. What you’ll do: Capturing, analysing and documenting of business process (including IT processes) Designing of solutions or change interventions Managing change activities which can include diverse tasks such as timeline planning to stakeholder engagement Devising change interventions such as training and communication Managing the tracking and documenting progress and managing status reporting Implementing solutions Managing support staff, ensuring resources are utilized effectively and resource supply meets deman What you need to have to succeed in this role: Fluency in English. Min 5 years’ experience in a relevant role, i.e. IT Business Analyst or Business Consultant Payment’s knowledge – must have. Ability to work with different business users such as product owners, project managers, developers, architects Experienced in analysing business requirements and turning them into effective functional solutions Excellent written and spoken communication skills (in English); an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences Highly analytical with excellent attention to deliver the high quality products Strong interpersonal skills and ability to both lead and contribute within a team Ability to learn fast and rapidly assimilate new ideas Understanding and awareness of the key activities required for all phases of the project life cycle Being business orientated with a technical background.

🏢 Summary: Business & Test Analyst role focused on improving SDLC quality, compliance, and consistency across international software delivery teams. The position centers on reviewing test evidence, assessing change documentation, and ensuring adherence to release and testing standards rather than hands-on development or testing. The role supports process optimization, delivery metrics analysis, and continuous improvement in DevOps and release workflows. 🗂️ Requirements: 3+ years experience as Business Analyst or Test Analyst, Strong knowledge of SDLC, Experience with software testing processes, Experience reviewing test evidence and change documentation, Experience in Agile environments, Ability to analyze delivery and DevOps metrics, Proficiency in Excel, Proficiency in PowerPoint 📃 Skills: SDLC, Agile, DevOps, Excel, PowerPoint, SQL, Zephyr, qTest, Tricentis, Visio, Gherkin, BDD, AWS, Azure, GCP 🏢 Description: Business & Test Analyst (Cybersecurity / SDLC) We are looking for a Business & Test Analyst to join a global technology environment focused on improving the quality, consistency, and compliance of software delivery processes across multiple development teams. This is not a hands-on testing or development role. Instead, you will act as a process and quality enabler , helping engineering and delivery teams understand and apply best practices in software delivery, testing, and change management. You will work across multiple international teams to ensure that software changes are delivered in a controlled, consistent, and auditable way. Hybrid working model: 6 days per month from the office in Kraków Key Responsibilities Review and assess test evidence and software change documentation Ensure delivery teams follow agreed SDLC and release standards Identify gaps in testing and delivery processes and support remediation Work with development teams to improve software delivery quality and compliance Analyse delivery and DevOps-related metrics and highlight trends or risks Support teams in understanding what “good” looks like in testing and release processes Facilitate discussions and workshops with technical and non-technical stakeholders Contribute to continuous improvement of software delivery workflows Support reporting on compliance, quality, and delivery effectiveness Requirements 3+ years of experience as a Business Analyst, Test Analyst, or hybrid BA/ QA role Strong understanding of Software Development Life Cycle (SDLC) Experience working with software testing processes and test evidence Exposure to Agile delivery environments Ability to analyse data and present insights clearly (Excel, PowerPoint) Strong communication skills and confidence working with multiple stakeholders Fluent English (written and spoken) Nice to have Experience in regulated environments (finance, banking, enterprise IT) Exposure to Governance / Risk / Compliance concepts Understanding of release/deployment processes Knowledge of QA tools (e.g. Zephyr, qTest, Tricentis) Experience with process mapping (Visio) Basic SQL skills Familiarity with Gherkin / BDD Exposure to cloud environments (AWS / Azure / GCP)

🏢 Summary: Technical role in a banking B2B project focused on test automation and quality assurance within a hybrid work model. The position involves designing and implementing automated tests, executing regression tests in CI/CD pipelines, and improving testing processes. The offer targets experienced engineers with strong Python and automation background. 🗂️ Requirements: 5+ years of experience with Python, 5+ years of experience with databases or big data technologies, 5+ years of experience with GIT, 4+ years of experience with BDD tools (Robot Framework, JBehave, Cucumber), 3+ years of experience with CI/CD tools (Jenkins or similar), Strong experience with Linux, Strong experience with Bash, Experience in test automation and test case design, Experience with CI/CD-based regression testing 📃 Skills: Python, SQL, BigData, GIT, Robot, JBehave, Cucumber, Jenkins, CI/CD, Linux, Bash 🏢 Description: Banking B2B up to 140zł/h netto+VAT Hybrid work in Gdańsk/Gdynia/Warsaw; 2-3 days per week in the office Main Responsibilities: Requirement analysis and questioning unclear requirements Preparation of test scenarios and test cases Preparation of test data Implementation of test automation scripts Development of automated solutions for daily tasks Test planning and execution Analysis of test results and defect reporting Execution of automated regression tests using CI/CD Identification and implementation of process improvements Key Requirements: 5+ years of development experience with Python 5+ years of experience with database technologies or big data 5+ years of experience with GIT 4+ years of experience with BDD tools (Robot Framework, JBehave, Cucumber) 3+ years of experience with CI/CD tools (Jenkins or similar) Strong working experience with Linux and Bash

🏢 Summary: Hybrid B2B role in the banking sector focused on designing and maintaining data models for credit and financial data processes. The position involves translating business requirements into scalable technical solutions, ensuring data quality, and supporting integrations, automation, and end-to-end solution design. Candidates will collaborate with stakeholders and technical teams while working with SQL, Python, and data integration technologies. 🗂️ Requirements: Extensive experience in data modeling and solution design, Strong SQL skills, Hands-on experience with relational databases, Good programming skills in Python, Experience with data integration and transformation, Experience with data mapping across multiple systems, Understanding of APIs and system integrations, Understanding of process modeling, Experience ensuring data quality and governance standards, Strong analytical and problem-solving skills, Experience translating business requirements into technical solutions, Experience working with business stakeholders, Fluent English 📃 Skills: SQL, Python, APIs, Kafka, PowerBI, Java 🏢 Description: Industry: banking Location: hybrid - 3 days per week from office in Warsaw or Gdańsk Rate: 165 pln/h on b2b Summary: The primary objective of this role is to design and maintain data models that support credit and financial data processes. This position focuses on translating business requirements into scalable technical solutions, ensuring data quality, and facilitating collaboration between technical and non-technical teams. Main Responsibilities: Design and maintain data models supporting credit and financial data processes. Analyse business requirements and translate them into scalable technical solutions. Define and manage data mappings between multiple systems to ensure accurate data integration and transformation. Ensure data quality, consistency, traceability, and auditability across the solution landscape. Collaborate with business stakeholders, architects, and development teams on end-to-end solution design. Prepare and maintain technical documentation and functional specifications. Support process optimization and automation using AI-assisted tools. Participate in solution implementation, testing, and continuous improvement activities. Key Requirements: Extensive experience in data modeling and solution design. Strong SQL skills and hands-on experience with relational databases. Good programming skills in Python. Experience with data integration, transformation, and data mapping across multiple systems. Understanding of APIs, system integrations, and process modeling. Experience ensuring data quality, consistency, and governance standards. Strong analytical and problem-solving skills. Experience working directly with business stakeholders and translating business requirements into technical solutions. Fluent English, both written and spoken. Nice to Have: Knowledge of Kafka. Experience with Power BI. Familiarity with Java development. Understanding of data warehouse concepts and architecture. Experience using AI tools for documentation, testing, data analysis or development support. Experience in banking, finance, or regulatory reporting environments. Knowledge of credit risk, rating, or financial statement data domains.

🏢 Summary: Full-time Business Systems Analyst role focused on development and implementation of banking systems in the Money Services domain. The position involves gathering and analyzing business and system requirements, modeling processes, and designing system solutions in a cross-functional agile environment. It includes close collaboration with business, developers, UX/UI, and QA, with strong emphasis on BPMN modeling and documentation. 🗂️ Requirements: Several years of experience as Business Systems Analyst, Experience in defining and implementing changes in IT systems, Practical knowledge of requirements elicitation techniques, Experience in conducting business and IT workshops, Knowledge of BPMN and business process modeling, Experience in application design with UX/UI considerations, Knowledge of SDLC or SSDLC best practices, Ability to create analytical and system documentation, Experience working in cross-functional agile teams 📃 Skills: BPMN, Figma, Jira, Confluence, SDLC, SSDLC, UX, UI, MS, Teams 🏢 Description: W ITLT pomagamy naszym zaprzyjaźnionym firmom przekształcać ambitne pomysły w cyfrową rzeczywistość. Z nastawieniem na wyzwania, ciekawość technologii i zwinność - współtworzymy wyjątkowe rozwiązania IT. Aktualnie poszukujemy osób na stanowisko: Business Systems Analyst Konkrety: Stawka: 120 - 140 PLN/h na FV Miejsce pracy/praca zdalna: Zapewniamy dużą swobodę pracy zdalnej, przy czym zapraszamy 1-2x/miesiąc do naszego warszawskiego biura Wymiar pracy: Fulltime Projekt: Rozwój i wdrożenia systemów bankowych z zakresu Money Services Zespół: Zespoły IT + biznes + deweloperzy + QA + analitycy (środowisko cross-funkcyjne, agile) Proces rekrutacji: 1-etapowy (spotkanie zdalne via MS Teams). Sporadycznie możliwe dodatkowe krótkie spotkanie - połączone z decyzją Szacowany czas trwania projektu: Długoterminowy Czas pracy/Strefa czasowa : Standardowe polskie godziny pracy Tematy na projekcie: BPMN, Figma, Jira, Confluence, narzędzia do specyfikacji wymagań, SSDLC practices Do Twoich głównych obowiązków na tym stanowisku należeć będzie: Zbieranie i analiza wymagań biznesowo-systemowych dla projektów bankowych Prowadzenie warsztatów z biznesem i interesariuszami IT Analiza i modelowanie procesów biznesowych Projektowanie i konsultowanie rozwiązań systemowych do wdrożenia Tworzenie makiet i prototypów (Figma) Modelowanie procesów w BPMN Przygotowywanie dokumentacji analitycznej i projektowej Specyfikowanie wymagań systemowych dla zespołów developerskich Ścisła współpraca z biznesem, developerami, UX/UI i QA Koordynacja testów oraz wsparcie procesu wdrożeniowego Udział w standaryzacji i rozwoju praktyk analitycznych (gildie tematyczne) Ta oferta będzie idealna dla Ciebie, jeśli posiadasz: Kilkuletnie doświadczenie jako Business Systems Analyst (mile widziana rola wiodąca) Doświadczenie w definiowaniu i wdrażaniu zmian w systemach IT Praktyczna znajomość technik i narzędzi do zbierania wymagań (elicitation) Umiejętność prowadzenia warsztatów i pracy z biznesem Znajomość BPMN oraz modelowania procesów biznesowych Doświadczenie w projektowaniu aplikacji z uwzględnieniem UX/UI Znajomość dobrych praktyk SDLC / SSDLC Umiejętność tworzenia dokumentacji analitycznej i systemowej Umiejętność pracy w środowisku zespołowym i cross-funkcyjnym Warto do nas dołączyć, ponieważ oferujemy: Dużą swobodę pracy zdalnej Długofalowe stabilne zatrudnienie Szansę na uczestniczenie w kluczowych projektach dla dużej firmy działającej w bardzo stabilnym sektorze Atrakcyjne wynagrodzenie (adekwatne do umiejętności i doświadczenia) Benefity (Lux Med, MultiSport...) W razie pytań pingnij śmiało na Linkedin'ie do Kuby

🏢 Summary: Long-term full-time Business Analyst role in the Money Services sector, supporting product initiatives as a bridge between Business and IT. The position involves gathering and modeling requirements, creating documentation, validating solutions, and closely collaborating with development teams. Mostly remote work with occasional on-site meetings in Łódź. 🗂️ Requirements: Experience as Business Analyst in IT environment, Ability to gather and model business requirements, Experience in creating documentation (User Stories, BRD, FRD), Experience with UAT and functional testing, Experience working with Jira and Confluence, Basic knowledge of REST API, Understanding of system architecture, Understanding of databases 📃 Skills: Jira, Confluence, UAT, REST, API, SQL, Databases, BRD, FRD, UserStories 🏢 Description: W ITLT pomagamy naszym zaprzyjaźnionym firmom przekształcać ambitne pomysły w cyfrową rzeczywistość. Z nastawieniem na wyzwania, ciekawość technologii i zwinność - współtworzymy wyjątkowe rozwiązania IT. Aktualnie poszukujemy osób na stanowisko: Business Analyst Konkrety: Stawka: 120 - 140 PLN/h na FV Miejsce pracy/praca zdalna: Zapewniamy dużą swobodę pracy zdalnej, przy czym 1-2 razy w miesiącu zapraszamy do łódzkiego biura Wymiar pracy: Fulltime Sektor: Money Services Projekt: Wsparcie inicjatyw produktowych jako Business Analyst (bridge Business–IT) Zespół: 6-8 os. Proces rekrutacji: 1-etapowy (techniczne spotkanie zdalne), sporadycznie może się zdarzyć krótkie dodatkowe spotkanie z Managerem połączone z decyzją Szacowany czas trwania projektu: Długoterminowy Czas pracy/Strefa czasowa : Standardowe polskie godziny pracy Technologie na projekcie: Jira, Confluence, UAT, testy funkcjonalne, API, DB Do Twoich głównych obowiązków na tym stanowisku należeć będzie: Zbieranie i analiza wymagań: Prowadzenie warsztatów, wywiadów i analiz w celu identyfikacji potrzeb biznesowych Dokumentacja wymagań: Tworzenie przejrzystych, jednoznacznych i kompletnych wymagań funkcjonalnych i niefunkcjonalnych Testowanie rozwiązań: Weryfikacja zgodności rozwiązań z wymaganiami biznesowymi i technicznymi Współpraca z zespołami IT: Operacyjne i techniczne wsparcie zespołów developerskich, aktywna obecność przy produkcie lub inicjatywie Wsparcie dla PM: Wspieranie PM w komunikacji z zespołami IT i interesariuszami Utrzymanie wiedzy: Dokumentowanie decyzji, kontekstu zmian i utrzymywanie ciągłości wiedzy w ramach produktu/inicjatywy Ta oferta będzie idealna dla Ciebie, jeśli posiadasz: Doświadczenie jako Analityk Biznesowy w środowisku IT Umiejętność zbieranie i sprawnego modelowania wymagań Doświadczenie w tworzeniu dokumentacji: user stories, BRD/FRD Doświadczenie w UAT / testach funkcjonalnych oraz w pracy z Jira/Confluence Podstawową znajomość: API (REST) Architektury systemów Baz danych (zrozumienie - nie development) Warto do nas dołączyć, ponieważ oferujemy: Dużą swobodę pracy zdalnej Długofalowe stabilne zatrudnienie Szansę na uczestniczenie w kluczowych projektach dla dużej firmy działającej w bardzo stabilnym sektorze Atrakcyjne wynagrodzenie (adekwatne do umiejętności i doświadczenia) Benefity (Lux Med, MultiSport...) W razie pytań pingnij śmiało na Linkedin'ie do Kuby

🏢 Summary: Senior Business Analyst role within Front Office Risk Technology focused on delivering change initiatives across Product Control and Finance Technology. The position drives enhancements in financial reporting, PnL attribution, valuation, and risk processes while coordinating end-to-end project delivery in an Agile environment. It requires strong domain knowledge of Product Control and hands-on data analysis expertise. 🗂️ Requirements: 5+ years Business Analyst experience in banking or financial services, Strong knowledge of Product Control processes, Understanding of PnL attribution and valuation adjustments, Experience with financial reporting and reconciliation, Familiarity with Front Office trade lifecycle, Proficiency in SQL for data analysis, Advanced Excel skills, Experience working in Agile environments 📃 Skills: SQL, Excel, Agile, ProductControl, PnL, Valuation, FinancialReporting, Reconciliation, Risk, TradeLifecycle 🏢 Description: Senior Business Analyst – Product Control & Finance Technology Location: Warsaw, Poland (Hybrid) Role Overview: We are seeking a highly skilled Business Analyst to join a Front Office Risk Technology team, focusing on initiatives that bridge Product Control, Finance Technology, and Front Office systems. This role involves delivering change projects that enhance financial reporting, PnL attribution, and risk/valuation processes across global markets. The ideal candidate will combine strong business analysis skills with technical knowledge and a deep understanding of financial products and control frameworks. Key Responsibilities: Gather and document requirements for Product Control and Finance Technology enhancements, ensuring alignment with front-office risk systems. Drive end-to-end delivery of projects, including UAT coordination, stakeholder engagement, and release planning. Collaborate with Product Control, Finance, Risk, and Technology teams to improve PnL reporting, valuation adjustments, and reconciliation processes. Support regulatory-driven initiatives impacting financial reporting and risk management. Analyse and optimise data flows between Front Office platforms and Finance systems. Ensure robust documentation and governance for all changes. Must-Have Skills: 5+ years of experience as a Business Analyst in banking or financial services. Strong understanding of Product Control processes, including PnL attribution, valuation adjustments, and financial reporting. Familiarity with Front Office trade lifecycle and risk/valuation concepts. Technical proficiency in SQL and advanced Excel for data analysis and reconciliation. Experience working in Agile delivery environments. Nice-to-Have Skills: Exposure to Finance Technology platforms (e.g., SAP, Oracle, or similar). Knowledge of risk and valuation systems (e.g., Murex, FIS). Understanding of regulatory frameworks (FRTB, IFRS, Basel). Programming skills in Python or VBA for automation. Professional certifications (FRM, CFA, or accounting qualifications like ACA/CPA).

🏢 Summary: Long-term full-time contract for a Business Systems Analyst to support development and implementation of banking systems in the Money Services domain. The role focuses on gathering and analyzing business and system requirements, modeling processes, and designing system solutions in a cross-functional agile environment. Work is mostly remote with occasional onsite meetings in Warsaw. 🗂️ Requirements: Several years of experience as Business Systems Analyst, Experience in defining and implementing changes in IT systems, Practical knowledge of requirements elicitation techniques and tools, Experience in business process modeling using BPMN, Experience in application design with UX/UI considerations, Knowledge of SDLC and SSDLC practices, Ability to create analytical and system documentation, Experience working in cross-functional agile teams 📃 Skills: BPMN, Figma, Jira, Confluence, SDLC, SSDLC, UX, UI, Banking, Elicitation, Modeling, Documentation, Agile 🏢 Description: W ITLT pomagamy naszym zaprzyjaźnionym firmom przekształcać ambitne pomysły w cyfrową rzeczywistość. Z nastawieniem na wyzwania, ciekawość technologii i zwinność - współtworzymy wyjątkowe rozwiązania IT. Aktualnie poszukujemy osób na stanowisko: Business Systems Analyst Konkrety: Stawka: 120 - 140 PLN/h na FV Miejsce pracy/praca zdalna: Zapewniamy dużą swobodę pracy zdalnej, przy czym zapraszamy 1-2x/tydzień do naszego warszawskiego biura Wymiar pracy: Fulltime Projekt: Rozwój i wdrożenia systemów bankowych z zakresu Money Services Zespół: Zespoły IT + biznes + deweloperzy + QA + analitycy (środowisko cross-funkcyjne, agile) Proces rekrutacji: 1-etapowy (spotkanie zdalne via MS Teams). Sporadycznie możliwe dodatkowe krótkie spotkanie - połączone z decyzją Szacowany czas trwania projektu: Długoterminowy Czas pracy/Strefa czasowa : Standardowe polskie godziny pracy Tematy na projekcie: BPMN, Figma, Jira, Confluence, narzędzia do specyfikacji wymagań, SSDLC practices Do Twoich głównych obowiązków na tym stanowisku należeć będzie: Zbieranie i analiza wymagań biznesowo-systemowych dla projektów bankowych Prowadzenie warsztatów z biznesem i interesariuszami IT Analiza i modelowanie procesów biznesowych Projektowanie i konsultowanie rozwiązań systemowych do wdrożenia Tworzenie makiet i prototypów (Figma) Modelowanie procesów w BPMN Przygotowywanie dokumentacji analitycznej i projektowej Specyfikowanie wymagań systemowych dla zespołów developerskich Ścisła współpraca z biznesem, developerami, UX/UI i QA Koordynacja testów oraz wsparcie procesu wdrożeniowego Udział w standaryzacji i rozwoju praktyk analitycznych (gildie tematyczne) Ta oferta będzie idealna dla Ciebie, jeśli posiadasz: Kilkuletnie doświadczenie jako Business Systems Analyst (mile widziana rola wiodąca) Doświadczenie w definiowaniu i wdrażaniu zmian w systemach IT Praktyczna znajomość technik i narzędzi do zbierania wymagań (elicitation) Umiejętność prowadzenia warsztatów i pracy z biznesem Znajomość BPMN oraz modelowania procesów biznesowych Doświadczenie w projektowaniu aplikacji z uwzględnieniem UX/UI Znajomość dobrych praktyk SDLC / SSDLC Umiejętność tworzenia dokumentacji analitycznej i systemowej Umiejętność pracy w środowisku zespołowym i cross-funkcyjnym Warto do nas dołączyć, ponieważ oferujemy: Dużą swobodę pracy zdalnej Długofalowe stabilne zatrudnienie Szansę na uczestniczenie w kluczowych projektach dla dużej firmy działającej w bardzo stabilnym sektorze Atrakcyjne wynagrodzenie (adekwatne do umiejętności i doświadczenia) Benefity (Lux Med, MultiSport...) W razie pytań pingnij śmiało na Linkedin'ie do Kuby

🏢 Summary: Mid-level Applications Support Analyst role focused on end-to-end technical and business support for financial applications, ensuring stability, issue resolution, and smooth release management. The position involves acting as a liaison between business users and technology teams, driving system improvements, and supporting risk and compliance standards. The role contributes directly to operational resilience and application reliability within a financial services environment. 🗂️ Requirements: 2-5 years experience in application support or similar role, Knowledge of application support procedures and concepts, Experience with problem and issue tracking tools, Ability to analyze complex issues using multiple data sources, Basic understanding of financial markets and products, Experience participating in application release lifecycle activities, Ability to assess risk and ensure regulatory compliance, Bachelor’s degree or equivalent experience 📃 Skills: ApplicationSupport, ReleaseManagement, IncidentManagement, ProblemManagement, DataAnalysis, RiskManagement, Compliance, FinancialMarkets, Testing, Documentation 🏢 Description: The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: Provides End-to-End Application Support: Offers technical and business support for Citi applications, managing user issues from initial query through to long-term remediation with technology partners. Acts as a Central Liaison: Serves as a critical communication bridge between business users (including traders), internal technology groups, and external vendors to ensure alignment and resolve issues. Manages Application Release Cycle: Actively participates in the full application release lifecycle, including testing, production deployment, and post-release validation to ensure seamless transitions. Drives Proactive System Improvements: Analyzes applications to identify risks, vulnerabilities, and security issues, and collaborates with development teams to prioritize bug fixes and enhance stability. Owns Strategic Support Projects: Takes ownership of key support-driven projects focused on improving application stability, efficiency, and overall effectiveness. Upholds Risk Management and Compliance: Assesses risk in all business decisions, ensuring strict compliance with laws, regulations, and company policy to safeguard the firm, its clients, and its assets. Serves as a Subject Matter Expert (SME): Acts as a go-to expert on the applications for senior stakeholders and other team members, providing guidance and sharing in-depth knowledge. Ensures Operational Resilience: Contributes to business continuity by participating in disaster recovery tests and developing and maintaining comprehensive technical support documentation. Qualifications: Experience: 2-5 years of relevant experience in a similar role. Technical Foundation: Basic knowledge of application support procedures, concepts, and experience with problem/issue tracking tools. Financial Acumen: A basic understanding of financial markets, products, and the business's technology strategy. Communication Skills: Strong communication, customer service, and diplomacy skills to effectively persuade, influence, and exchange information with stakeholders. Analytical Skills: The ability to evaluate complex situations using multiple sources of information to make judgments and solve problems. Process Improvement Interest: Experience or a demonstrated interest in participating in process improvements and the standardization of procedures. Teamwork and Organization: A good team player with the ability to plan and organize their workload and effectively share information with others. Education: Bachelor’s/University degree or equivalent experience. What we can offer you: By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-KK1 ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: 120 200,00 zł - 190 000,00 zł ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

🏢 Summary: IT Quality Analyst role focused on end-to-end application testing and UAT within a global financial environment. The position involves designing and executing test cases, managing defects, and collaborating with cross-functional international teams across the SDLC. The role ensures high application quality through functional, regression, and data validation testing. 🗂️ Requirements: 3+ years of software QA experience, Experience in end-to-end functional testing, Ability to design and execute test cases, Experience with UAT planning and execution, Proficiency in Agile methodologies, Experience with Jira test management, Knowledge of SDLC processes, Experience in regression testing, Ability to perform data validation, Experience working in distributed teams 📃 Skills: QA, Testing, Agile, Jira, UAT, SDLC, Regression, Functional, DataValidation, TestManagement 🏢 Description: Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in testing analysis, problem solving and communication to Citi’s Wealth Quality Engineering Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview IT Quality Analyst role is located in Warsaw but is part of a dynamic virtual team with members based in the US and India. In this role, you will collaborate closely with various functional groups within Citi Bank, engaging directly with both technology and business teams. You’ll play a key role in fostering effective communication and ensuring seamless collaboration across international teams. Role has responsibility for test case design based on business requirements, test case execution, defect managing within project testing phase. Key responsibilities in this role include collaborating with Technology partners to establish agreements for comprehensive end-to-end coverage during the UAT testing planning phase. This also encompassed the design, execution and completion of UAT testing for assigned projects, all while adhering to timelines within the SDLC process. What you’ll do: Work with a cross-functional and geographically dispersed team of resources to manage application testing for quality assurance, Perform end to end testing of application including requirements understanding, test planning, test case and scenario development, test execution, results analysis and sign off, manage test data, Work with multiple teams to develop, and execute functional and regression testing, Work with regional and functional business managers, application managers, regional production support managers, vendor resources and project team leads to outline service agreements, test plans, environment scheduling, approve test scripts, report metrics, etc. Work with Citi Wealth Quality Engineering teams in an onshore/offshore model Work with teams in a collaborative style to engage partners and proactively manage activities. Improves quality of applications and user satisfaction by minimizing the amount of defects that go into UAT and production, test processes and perform data validation What we’ll need from you: 3+ years of experience in software quality assurance and testing. Proficient in Agile development methodologies. Skilled in end-to-end functional testing, including requirements analysis, test case creation, execution, and sign-off. Expertise in using test management tools, particularly Jira. Experience working in a distributed team model (onshore/offshore) and collaborating with clients, developers, and business users. Proactive, self-sufficient, and takes full ownership of tasks from start to finish. Capable of resolving complex and highly variable technical challenges. Strong communication and diplomacy skills for effective stakeholder management. What we can offer you: By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-KK1 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Technology Quality ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: 120 200,00 zł - 190 000,00 zł ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.