June 8, 2026

Devops Technical Support Intermediate Analyst

Mid • Hybrid

120,200 - 190,000 PLN/yr

Warsaw, Poland

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

  • Provides End-to-End Application Support: Offers technical and business support for Citi applications, managing user issues from initial query through to long-term remediation with technology partners.

  • Acts as a Central Liaison: Serves as a critical communication bridge between business users (including traders), internal technology groups, and external vendors to ensure alignment and resolve issues.

  • Manages Application Release Cycle: Actively participates in the full application release lifecycle, including testing, production deployment, and post-release validation to ensure seamless transitions.

  • Drives Proactive System Improvements: Analyzes applications to identify risks, vulnerabilities, and security issues, and collaborates with development teams to prioritize bug fixes and enhance stability.

  • Owns Strategic Support Projects: Takes ownership of key support-driven projects focused on improving application stability, efficiency, and overall effectiveness.

  • Upholds Risk Management and Compliance: Assesses risk in all business decisions, ensuring strict compliance with laws, regulations, and company policy to safeguard the firm, its clients, and its assets.

  • Serves as a Subject Matter Expert (SME): Acts as a go-to expert on the applications for senior stakeholders and other team members, providing guidance and sharing in-depth knowledge.

  • Ensures Operational Resilience: Contributes to business continuity by participating in disaster recovery tests and developing and maintaining comprehensive technical support documentation.

Qualifications:

  • Experience: 2-5 years of relevant experience in a similar role.

  • Technical Foundation: Basic knowledge of application support procedures, concepts, and experience with problem/issue tracking tools.

  • Financial Acumen: A basic understanding of financial markets, products, and the business's technology strategy.

  • Communication Skills: Strong communication, customer service, and diplomacy skills to effectively persuade, influence, and exchange information with stakeholders.

  • Analytical Skills: The ability to evaluate complex situations using multiple sources of information to make judgments and solve problems.

  • Process Improvement Interest: Experience or a demonstrated interest in participating in process improvements and the standardization of procedures.

  • Teamwork and Organization: A good team player with the ability to plan and organize their workload and effectively share information with others.

  • Education: Bachelor’s/University degree or equivalent experience.

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)

  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates

  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates

  • Employee Assistance Program financed by Employer

  • Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)

  • Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates

  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

  • Additional day off for volunteering

  • Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

  • Opportunity to receive an annual discretionary incentive award

  • Special offers and discounts for employees

  • Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-KK1

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

120 200,00 zł - 190 000,00 zł

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Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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The overall objective of this role is to contribute to applications systems analysis and programming activities. Prime Brokerage Technology provides solutions that underpin the operations of our clients and traders that provide the foundation of our Prime Finance business. This is an area of great opportunity and is a major growth target for Citi – with technology providing the key to unlock this potential. Responsibilities: Actively develop and deliver components for the Core Prime Brokerage platform using Java/Kotlin. Contribute to agile development by improving CI/CD practices and implementing automated testing. Participate in design, planning, and estimation discussions, breaking down work into technical tasks. Collaborate with business analysts and stakeholders to refine and clarify requirements. Create and maintain project and technical documentation. Assist in identifying and communicating potential risks and issues for assigned tasks. Participate in production support, including diagnosing issues, implementing enhancements, and improving system reliability. Collaborate with a global team, conduct peer reviews, and mentor junior analysts and graduates. Technical Experience: Java & Test-Driven Development are essential. Experience in any number of additional technologies (listed below) is advantageous: Kotlin Cloud Technologies (Kubernetes, Open Shift) Messaging Technologies (Kafka, Solace, TIBCO) Database / Data Store / Data Query Technologies (SQL Server, Trino, Mongo, S3) Observability Technologies (OpenTelemetry, Elastic Stack / ELK, Grafana) Recommended Qualifications: 5-8 years of relevant experience Experience in systems analysis and programming of software applications Experience in managing and implementing successful projects Working knowledge of consulting/project management techniques/methods Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Bachelor’s degree/University degree or equivalent experience What we can offer you: By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-KK1 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: 189 660,00 zł - 322 940,00 zł ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Technology

Citigroup

Java Developer with Kotlin

Senior

Hybrid

Warsaw, Poland

189,660 - 322,940 PLN/yr

🏢 Summary: Intermediate-level role focused on developing and enhancing the Core Prime Brokerage platform, contributing to application systems analysis, programming, and system reliability within an agile environment. The position involves building Java/Kotlin-based solutions, improving CI/CD and automated testing practices, and supporting production systems. It includes close collaboration with global teams and stakeholders to deliver scalable and reliable technology solutions. 🗂️ Requirements: 5-8 years of experience in software development, Strong experience in Java development, Experience with Test-Driven Development, Experience in systems analysis and application programming, Experience in implementing and delivering software projects, Bachelor’s degree or equivalent experience 📃 Skills: Java, Kotlin, TDD, Kubernetes, OpenShift, Kafka, Solace, TIBCO, SQL, SQLServer, Trino, MongoDB, S3, OpenTelemetry, ELK, Grafana, CI/CD 🏢 Description: The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Prime Brokerage Technology provides solutions that underpin the operations of our clients and traders that provide the foundation of our Prime Finance business. This is an area of great opportunity and is a major growth target for Citi – with technology providing the key to unlock this potential. Responsibilities: Actively develop and deliver components for the Core Prime Brokerage platform using Java/Kotlin. Contribute to agile development by improving CI/CD practices and implementing automated testing. Participate in design, planning, and estimation discussions, breaking down work into technical tasks. Collaborate with business analysts and stakeholders to refine and clarify requirements. Create and maintain project and technical documentation. Assist in identifying and communicating potential risks and issues for assigned tasks. Participate in production support, including diagnosing issues, implementing enhancements, and improving system reliability. Collaborate with a global team, conduct peer reviews, and mentor junior analysts and graduates. Technical Experience: Java & Test-Driven Development are essential. Experience in any number of additional technologies (listed below) is advantageous: Kotlin Cloud Technologies (Kubernetes, Open Shift) Messaging Technologies (Kafka, Solace, TIBCO) Database / Data Store / Data Query Technologies (SQL Server, Trino, Mongo, S3) Observability Technologies (OpenTelemetry, Elastic Stack / ELK, Grafana) Recommended Qualifications: 5-8 years of relevant experience Experience in systems analysis and programming of software applications Experience in managing and implementing successful projects Working knowledge of consulting/project management techniques/methods Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Bachelor’s degree/University degree or equivalent experience What we can offer you: By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-KK1 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: 189 660,00 zł - 322 940,00 zł ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Technology

Citigroup

Senior Full-Stack developer - Java/JavaScript

Senior

Hybrid

Warsaw, Poland

268,390 - 457,010 PLN/yr

🏢 Summary: Senior full-stack developer role focused on building and maintaining end-to-end solutions for a computing-intensive Prime Risk Analytics Platform in the finance domain. The position involves developing scalable front-end and back-end applications, optimizing performance, and supporting CI/CD and release processes in a global team environment. The role requires strong expertise in modern JavaScript frameworks, Java technologies, databases, and Linux-based systems. 🗂️ Requirements: Minimum 8 years of experience in software development, Master’s degree in related field, Strong experience with Angular and TypeScript, Strong experience with Java and Spring Boot, Strong knowledge of SQL and Microsoft SQL Server, Experience with CI/CD tools and Git, Experience with Selenium and automated testing, Experience with ServiceNow, Experience with Autosys and Unix shell scripting, Experience in message-driven architectures, Understanding of margin and risk financial concepts, Experience working in global, English-speaking environment 📃 Skills: Angular, TypeScript, Java, Spring, SpringBoot, JavaScript, HTML5, CSS, Highcharts, D3.js, Selenium, Jasmine, Karma, SQL, MSSQL, Git, CI/CD, ServiceNow, Autosys, Unix, KornShell 🏢 Description: Develop and deliver end-to-end software solutions for the Prime Risk Analytics Platform.  This team maintains systems that helps Prime Finance analyze the Risk of each of our clients as well as potential clients. The team designs and maintains sophisticated automated solutions to make this happen. As a computing intensive financial solution, the team requires a candidate with excellent technology skills. The candidate should be a team player with the ability to work well with a global team of developers on delivering solutions in the Prime Finance area.  Must have a solid understanding and experience with project delivery, software development life cycle, JavaScript modern frameworks, Java application technologies, databases and Linux. Work with project managers, business and senior managers to deliver well-architected scalable solutions in a timely project-oriented manner. Key responsibilities: Develop and enhance User Interfaces using Angular/TypeScript with charting frameworks like Highcharts and D3.js Write unit test cases (Jasmine/Karma) and automated front-end tests (Selenium or similar) Develop and enhance backend applications using Spring Boot Optimize applications for maximum speed and scalability Actively participate in code reviews, guide and mentor junior team members Manage the release process using ServiceNow and provide application support, leveraging knowledge of margin methodology and risk analytics Maintain Microsoft SQL Server database Contribute to building CI/CD pipelines and configure Autosys based on job requirements Requirements: General: Minimum 8 years of experience in a similar role – a plus if it’s in the Finance Sector Strong academic background with at least a master degree in a related field Excellent communication skills Track record of work under tight deadlines in a fast-paced environment Track record working in English across multiple time zones Experience working with users when gathering requirements and presenting work results Experience in Margin and Risk financial concepts Technical: Excellent knowledge of Angular/TypeScript, Highcharts, D3.js, HTML5, CSS, with experience in front-end unit and end-to-end testing (Selenium) Excellent Java knowledge for backend development Excellent SQL knowledge (ideally Microsoft SQL Server) Experience in working with and setting up Continuous Integration/Continuous Deployment tools, coupled with Git for version control Extensive experience working in message-driven environments Experience working with ServiceNow for IT service management Experience in working with and configuring Autosys, along with Unix and Korn shell scripting skills What we can offer you: By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-KK1 ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: 268 390,00 zł - 457 010,00 zł ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Technology

Citigroup

AI and Devops Technical Support Analyst

Senior

Hybrid

Warsaw, Poland

165,020 - 280,980 PLN/yr

🏢 Summary: Technical role supporting AI and DevOps platforms, focused on ensuring stability, reliability, and performance of critical services across the organization. The position involves incident management, platform resilience, automation, and observability in collaboration with SRE, engineering, and support teams. The engineer contributes to operational excellence, platform enhancements, and continuous improvement of cloud-native environments. 🗂️ Requirements: 6-8 years experience in technical support, platform operations, or engineering, Experience supporting IT services, infrastructure, or platform operations, Hands-on experience with incident management and root cause analysis, Experience with cloud-native platforms and container orchestration, Experience with CI/CD pipelines and DevOps practices, Experience with monitoring and observability tools, Knowledge of databases such as Postgres or MongoDB, Programming or scripting experience in Java, Python, or Go, Understanding of architecture concepts and system design, Experience with resilience testing and disaster recovery activities 📃 Skills: OpenShift, Kubernetes, ECS, CI/CD, Prometheus, Grafana, Splunk, Postgres, MongoDB, Java, Python, Go, AI, DevOps, SRE 🏢 Description: Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries, operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning, and flexibility with potential hybrid work opportunities. Help solve real‑world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. We are seeking a motivated team member to support our AI and DevOps Platform Support team in North America. This role is responsible for assisting in the stability, reliability, and performance of our critical AI and DevOps platforms. The team supports a wide range of services, including multiple AI applications, developer tools, and CI/CD pipeline technologies used across the organization. The ideal candidate will work closely with SRE and Support engineers to resolve incidents, address platform issues, and collaborate with engineering and development teams to enhance platform supportability. The role includes coordinating daily operational activities and contributing to short‑term planning. Responsibilities: Collaborative Application Support: Provides application support by partnering with vendors, offshore managed services, and internal development and engineering teams to ensure platform stability and operational readiness. Service Level Improvement: Actively supports efforts to improve service levels by participating in incident management, problem resolution (RCA), and knowledge-sharing initiatives. Platform Resilience and Testing: Assists in resilience-related activities, including incident simulations, disaster recovery exercises, and platform readiness testing to ensure business continuity. Automation and Efficiency: Supports automation efforts designed to reduce manual tasks, improve operational efficiency, and contribute to cost-saving initiatives. Monitoring and Observability: Helps maintain platform health by supporting observability practices, including monitoring, logging, tracing, and alerting for proactive issue identification. Platform Onboarding and Enhancement: Assists with application onboarding activities and contributes to platform enhancement initiatives in partnership with engineering and support leads. Data Collection for Planning: Helps collect and track capacity, performance, and latency data to support platform planning efforts and prepare materials for business review meetings. Troubleshooting and Incident Response: Maintains a practical understanding of platform components (like OpenShift, ECS, CI/CD) to effectively support troubleshooting and incident response activities. Qualifications: Experience: 6-8 years of relevant experience in technical support, platform operations, or engineering. Core Expertise: Demonstrated experience supporting IT services, platform operations, or infrastructure, with participation in resilience and stability-focused activities. Architectural Acumen: Exposure to architecture concepts with the ability to contribute to technical discussions and understand design decisions. Collaboration and Communication: Strong communication skills and a proven ability to collaborate effectively with business partners, engineering teams, and other cross-functional stakeholders. Cloud-Native & DevOps Tooling (Preferred): Experience with Red Hat OpenShift/Kubernetes, CI/CD tools, and modern observability/monitoring tools (e.g., Prometheus, Grafana, Splunk). Database & Scripting Skills (Preferred): Experience with databases (e.g., Postgres, MongoDB) and scripting or coding abilities in languages like Java, Python, or Go. Organizational Skills: Strong organizational skills with the ability to manage a daily workload and effectively prioritize tasks. Generative AI Knowledge (Preferred): A working knowledge of Generative AI concepts. What we can offer you: By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-KK1 ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: 165 020,00 zł - 280 980,00 zł ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Technology

Citigroup

Java Developer

Senior

Hybrid

Warsaw, Poland

🏢 Summary: The role involves designing, developing, and maintaining enterprise-level Java applications and microservices using Spring Boot within a full software development lifecycle. The position focuses on building scalable, high-availability systems deployed with containerization and orchestration technologies. It requires active contribution to system design, troubleshooting, and adherence to best development practices. 🗂️ Requirements: Minimum 6 years of professional Java development experience, Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, Extensive experience with Spring ecosystem, especially Spring Boot, Experience building microservices architectures, Experience with Docker and Kubernetes or OpenShift, Knowledge of messaging systems such as Kafka or RabbitMQ, Proficiency with relational databases such as Oracle or PostgreSQL, Experience with NoSQL databases such as MongoDB or Cassandra, Experience with Git version control, Strong debugging and problem-solving skills 📃 Skills: Java, Spring, SpringBoot, Microservices, Docker, Kubernetes, OpenShift, Kafka, RabbitMQ, Oracle, PostgreSQL, MongoDB, Cassandra, Git, SQL, NoSQL 🏢 Description: Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Key Responsibilities: Design, develop, and implement complex enterprise-level applications and services using Java and the Spring Boot framework Build and maintain scalable microservices architectures, ensuring high availability, performance, and resilience Work with containerization and orchestration technologies, specifically deploying and managing applications on OpenShift Participate in the full software development lifecycle, including requirements analysis, design, coding, testing, debugging, and deployment Ensure adherence to best practices in software development, including code quality, security, and performance Contribute to technical design discussions and propose innovative solutions to challenging problems Troubleshoot production issues and provide timely resolutions Stay current with emerging Java ecosystem trends, frameworks (e.g., Lightbend technologies like Akka or Play), and development methodologies Qualifications: Minimum 6 years of hands-on professional experience in Java software development. Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field Extensive experience with the Spring ecosystem, particularly Spring Boot for building microservices. Knowledge of messaging systems (e.g., Kafka, RabbitMQ) Proficiency with relational databases (e.g., Oracle, PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra) Proven experience working with containerization technologies (Docker) and orchestration platforms (Kubernetes/OpenShift) Solid understanding and practical experience with microservices architecture principles, patterns, and best practices Experience with version control systems (e.g., Git) Excellent problem-solving, analytical, and debugging skills Strong communication skills, both written and verbal, with the ability to articulate technical concepts to both technical and non-technical audiences What we can offer you: By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-KK1 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Technology

Citigroup

Testing Senior Analyst - Assistant Vice President

Senior

Hybrid

Warsaw, Poland

🏢 Summary: Senior Testing Analyst role focused on leading and executing User Acceptance Testing and quality assurance activities within complex financial systems, including trading platforms. The position involves designing test strategies, coordinating testers, managing defects, and ensuring applications meet business and technical requirements within the SDLC. It combines hands-on testing with mentorship and stakeholder collaboration in a global IT environment. 🗂️ Requirements: Proven experience in software testing, Experience with User Acceptance Testing (UAT), Knowledge of Software Development Lifecycle (SDLC), Knowledge of Quality Assurance methodologies, Knowledge of operating systems, programming languages and database tools, Experience with defect tracking and change management processes, Experience with automated regression testing tools, Experience testing trading platforms or similar systems, Ability to design test plans, test cases and test scripts, Ability to perform root cause analysis, Ability to coordinate testing activities within projects 📃 Skills: UAT, SDLC, QA, SQL, Regression, DefectTracking, ChangeManagement, TradingPlatforms, Automation, Databases, OperatingSystems 🏢 Description: Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Job Title Testing Senior Analyst Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in testing, problem solving and knowledge of the Software Development Lifecycle. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Testing Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. What you’ll do Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Tests and analyzes a broad range of systems and applications to ensure they meet or exceed specified standards and end-user requirements. Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts. Works complex testing assignments. Executes test scripts according to application requirements documentation. Identifies defects and recommends appropriate course of action; performs root cause analyses. Coordinates multiple testers and testing activities within a project. Retests after corrections are made to ensure problems are resolved. Documents, evaluates and researches test results for future replication. Identifies, recommends and implements process improvements to enhance testing strategies. Analyzes requirements and design aspects of projects. Interfaces with client leads and development teams. Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas. Requires in-depth understanding of how own area integrates within IT testing and has basic commercial awareness. Makes evaluative judgments based on analysis of factual information in complicated and novel situations. Participate in test strategy meetings, Requires sound and comprehensive communication and diplomacy skills to exchange complex information. Provide metrics related to the cost, effort, and milestones of Quality activities on a project level Acts as advisor and mentor for junior members of the team. Regularly assumes informal/formal leadership role within teams. What we’ll need from you Testing experience Familiarity with the Software Development Lifecycle (SDLC) and how Quality Assurance methodology fits into the SDLC Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools. Experience of testing trading platforms or similar software. Ability to work under pressure during tight dead lines Requires methodical approach to testing and problem solving. Requires theoretical and analytical skills, with demonstrated ability in planning and operations Excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value Specific software languages will be dependent of area of business What we can offer you By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.