June 9, 2026

Product Manager, Billing

Senior • Hybrid

17,000 - 20,000 PLN

Warsaw, Poland

About Piano

Piano’s Digital Revenue Optimization solution helps digital services grow revenue by better understanding and influencing their customers’ behavior. Piano unifies analytics, segmentation, and commercial personalization in one AI-driven application, enabling sites and apps to efficiently maximize the value of every user visit. Headquartered in Amsterdam with offices in the Americas, Europe, and Asia-Pacific, Piano serves a global client base including the BBC, Deutsche Telekom, Nikkei, AXA and the Wall Street Journal. For more information, visit piano.io.

Purpose and mission

The Product Manager (PM) is the strategic owner of one or multiple product areas within Piano’s portfolio. The PM translates business goals, market signals, and client insights into a compelling product vision and a prioritized program backlog. They work at the intersection of business strategy, client value, product marketing, product design and technology feasibility, ensuring that the right things get built, in the right order, for the right reasons.

In the SAFe 6 model, the PM operates at the Agile Release Train level, driving the Program Increment (PI) and empowering Product Owners to execute with confidence and autonomy.

In an AI-accelerated product landscape, a PM at Piano is expected to actively leverage AI tools to sharpen market analysis, accelerate discovery, generate insights from data, and move faster at every stage of the product lifecycle. AI fluency is not optional — it is a force multiplier for every other responsibility in this role.

The Billing PM owns Piano’s subscription billing infrastructure — the engine where subscriptions are created, invoiced, upgraded, renewed, and managed through Stripe Billing. Piano is in the midst of a large-scale platform transformation, replacing its internal billing engine with Stripe Billing across every subscription lifecycle event. This is not a surface-level product role. The PM operates deep inside billing logic: proration, upgrade and downgrade flows, dunning, invoicing, term management, and the integration boundary between Piano’s orchestration layer and Stripe’s billing primitives. The right PM has done this before — they’ve integrated Stripe Billing at scale, they understand what breaks when billing logic gets complex, and they move fast without breaking revenue.

Core responsibilities

1. Product Vision & Strategy

  • Co-develop and maintain a clear, compelling product vision for Piano’s billing domain in close partnership with Product Leadership, aligned with Piano’s broader subscription platform strategy. As the domain matures beyond initial transformation, this role is expected to grow into full strategic ownership of the billing product area.

  • Develop and own the billing roadmap over a 3–12 month horizon, balancing new capabilities, technical quality, and business priorities.

  • Conduct ongoing market and competitive analysis to identify opportunities, threats, and strategic positioning — particularly in the billing and monetization infrastructure space and at the boundary between Piano’s orchestration layer and Stripe Billing capabilities.

  • Track Stripe’s product roadmap and shipped capabilities to identify opportunities for Piano — know when Stripe solves a problem natively versus when Piano must build.

  • Define and communicate product positioning, target segments, and go-to-market priorities in collaboration with Marketing and Sales.

2. Backlog Ownership at Program Level

  • Own and maintain the billing Program Backlog (Features and Enablers) in collaboration with Product Leadership, Architects, and other PMs.

  • Prioritize features using value-based frameworks (WSJF, RICE, business impact, strategic fit) and maintain a rolling, well-groomed backlog at all times.

  • Lead PI Planning preparation for billing: define PI Objectives, present the roadmap to the ART, and make prioritization decisions during planning.

  • Validate Feature acceptance criteria before development begins and approve Features upon delivery.

3. Stakeholder Alignment & Communication

  • Serve as the primary voice of the customer and the market within the ART for billing-related work, translating needs into Features the team can act on.

  • Collaborate closely with Sales, Pre-Sales, Customer Success, and Support to gather and synthesize client feedback on billing pain points, invoicing requirements, and subscription management needs.

  • Communicate the roadmap and strategic priorities clearly and consistently to all relevant stakeholders, including executive leadership.

  • Represent the product in customer-facing contexts: executive meetings, key account workshops, conferences, and strategic partnership discussions.

4. Business & Performance Management

  • Define and monitor billing product KPIs and OKRs, with particular focus on billing accuracy, subscription lifecycle efficiency, revenue recognition, churn impact, and integration reliability.

  • Conduct product ROI analysis to justify investment decisions and support budget and resource discussions.

  • Manage the billing product lifecycle from inception to end-of-life, making proactive portfolio decisions in collaboration with Product Leadership — including managing the transition from transformation mode to steady-state innovation.

5. Go-to-Market & Launch

  • Lead the go-to-market strategy for new billing capabilities and major releases: beta programs, internal training, sales enablement, and release communication.

  • Collaborate with Marketing and PMM teams to produce effective product messaging, particularly around billing flexibility and subscription management as competitive differentiators.

  • Define and oversee the internal release process to ensure teams are prepared before customer-facing delivery.

Collaboration model

The PM does not work in isolation. Success in this role depends on effective collaboration:

  • With Product Leadership (VP, Product and at the ART and Portfolio levels): The Billing PM works in close partnership with the VP who owns the strategic platform vision. Key decisions on scope, investment, and direction are made jointly. The PM brings domain expertise, execution judgment, and market intelligence; Leadership provides strategic framing and cross-product alignment.

  • With Product Owners: POs are assigned per initiative. PMs provide strategic context, prioritized Features, and clear acceptance criteria. POs translate these into actionable stories. The PM should be a trusted partner and enabler for POs, not a bottleneck.

  • With Architecture & Engineering: PMs work with Architects to understand Stripe Billing’s technical constraints, integration patterns, and platform capabilities. Technical feasibility informs prioritization and roadmap planning.

  • With Product Design: The PM sets the user experience ambition, defining the problems to solve, the user outcomes to target, and the quality bar expected. For billing, clarity and reliability of billing-related surfaces are core inputs to design decisions.

  • With Customer Success, Consulting & Support: The PM ensures proactive knowledge transfer before releases, clear internal documentation, and well-defined escalation processes, so that client-facing teams can resolve billing issues and answer questions with confidence, without systematically falling back on Product.

  • With GTM teams: PMs are responsible for enabling Sales, Pre-Sales, and Marketing to confidently present and sell Piano’s billing capabilities at all times.

What success looks like

  • The billing roadmap is clear, up-to-date, and well understood by all stakeholders — reflecting both the platform strategy and the realities of Stripe Billing integration.

  • PI Objectives are ambitious yet realistic and are consistently met or exceeded.

  • Product Owners feel empowered, well-informed, and able to operate autonomously within their initiatives.

  • Billing drives measurable business value: subscription lifecycle efficiency, billing accuracy, revenue impact, and client satisfaction with billing operations.

  • The team builds the right things, validated by client outcomes and revenue impact, not just delivery volume.

  • Stripe’s evolving capabilities are tracked and leveraged proactively — the PM knows when to build and when to wait.

  • Field teams (Pre-Sales, Sales, Client Success…) are informed ahead of releases, equipped with the right materials, and feel like active contributors to the billing roadmap, not just recipients of it.

  • Strategic changes and trade-offs are communicated proactively and with confidence.

Key competences

Hard skills

  • Deep domain expertise in subscription billing, invoicing, and recurring revenue infrastructure

  • Hands-on experience with Stripe Billing integration and configuration — this is a must-have

  • Understanding of billing logic complexity: proration, upgrades/downgrades, dunning, tax handling, multi-currency, revenue recognition

  • Market and competitive intelligence in the billing and monetization space

  • Product strategy and roadmapping

  • Business case development and ROI analysis

  • Scrum, SAFe, and agility at scale

  • Data-driven decision making

  • Working proficiency in English

  • Other European languages are a plus

  • AI-augmented product practices (discovery, analysis, synthesis, prototyping, internal tooling)

Required experience

  • Demonstrated PM experience leading billing, subscription management, or recurring revenue infrastructure products

  • Track record of working on Stripe Billing integration at scale — configuring, extending, and operating Stripe Billing within a product platform

  • Experience on fast-moving, large-scale billing infrastructure projects with global reach

  • Strong research capabilities and domain depth in billing, monetization, and subscription economics

  • Understanding of how billing decisions affect downstream metrics: retention, LTV, churn, and revenue recognition

  • Experience working in or alongside payment provider ecosystems

Employment & benefits

  • B2B contract

  • Hybrid work model

  • Benefits: 20 days of paid leave, Lunch Card, Luxmed

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Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity and The Team We are looking for a Principal Product Manager – Payments to lead the next chapter of Zuora’s global payments platform and coverage strategy. In this senior individual-contributor role, you will be responsible for defining and driving the long-term roadmap for global payment acceptance, platform capabilities, and payment coverage, ensuring that our customers can seamlessly process payments anywhere in the world. You will operate at the intersection of product, engineering, architecture, and partnerships, shaping how Zuora integrates with payment processors, acquirers, and orchestration partners globally. You have previously built and launched payments platforms and global payment features at scale with a prior company, and you bring 10+ years of hands-on payments domain experience building and scaling integrations across regions. You will partner closely with product and engineering leaders, be the face to the customers, mentor other ZEOs in the payments area, and serve as a key thought partner to Zuora’s leadership on payments strategy. If you are passionate about building scalable, resilient payment platforms that power the Subscription Economy globally, this is the perfect time to join our team. *This is a Hybrid position, so you’ll be working in-person in the Foster City office at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS What you’ll do Lead the Global Payments Platform & Coverage StrategyDefine, own, and execute the multi-year product strategy and roadmap for Zuora’s payments platform, including global acceptance, payment coverage, and core platform capabilities that serve all payment processors integrated with Zuora. Drive Complex Processor & Orchestration IntegrationsLead the end-to-end lifecycle of complex integrations with payment processors, acquirers, and orchestration partners—from ideation, technical scoping, and design through launch, rollout, and ongoing optimization. Scale Global Payment Features and FunctionalityDesign and launch global payment features (e.g., new payment methods, wallets, local schemes, risk and compliance capabilities, routing/orchestration patterns) that improve authorization rates, coverage, and resilience across regions. Optimize Payment Performance at ScaleAnalyze payment success rates and processing data across geographies and processors to identify opportunities to improve authorization rates, reduce transaction failures, and enhance redundancy and resiliency of our payment flows. Set Standards for Integration & Platform QualityEstablish best practices, patterns, and reusable building blocks for payment integrations (APIs, configuration models, error handling, reconciliation, observability), ensuring new integrations and features are scalable, secure, and maintainable. Collaborate Cross-Functionally and Across Time ZonesWork closely with engineering, architecture, design, data, and partner management teams—often across US, Beijing, and India time zones—to deliver robust payment solutions that meet the complex needs of global enterprise customers. Serve as the Payments Domain ExpertAct as the internal subject matter expert on payment gateways, acquirers, schemes, alternative payment methods, and payment orchestration. Provide guidance to internal teams and customers on global payment best practices and regulatory considerations. Be the Focal Point for Customers and PartnersServe as a primary point of contact for strategic customers and payment partners for coverage, platform, and integration topics in the US time zone, while aligning closely with engineering and stakeholder teams in Beijing and India. Your experience Deep Payments Domain Expertise (10+ Years)10+ years of experience in the payments industry with a deep understanding of the global payments ecosystem, including gateways, processors, acquirers, schemes, wallets, and alternative payment methods. Proven Platform & Global Feature OwnershipDemonstrated experience building and launching payments platforms and global payment features at a previous company (e.g., PSP, payment gateway, payment orchestration provider, large-scale merchant/platform). You have owned platform capabilities and coverage expansions end-to-end, not just single integrations. Global Payments Integration ExperienceExtensive experience designing, delivering, and scaling payment integrations globally, including working with multiple acquirers/PSPs, local payment methods, and regulatory requirements across regions (e.g., EU, UK, APAC, LATAM, North America). Integration Management & Technical FluencyDemonstrated success managing complex technical integrations with payment processors and acquirers, including reading and working from API specifications, mapping request/response fields, handling retries, idempotency, 3DS/SCA, tokenization, and reconciliation workflows. Senior-Level Product ManagementStrong product management track record at a senior/principal level: owning multi-quarter roadmaps, making tradeoffs across platform, coverage, and customer commitments, and delivering features that drive measurable business impact for global customers. Technical Aptitude and Architecture MindsetAbility to understand the technical nuances of payment platforms and integrations, collaborate effectively with architects and senior engineers, and translate complex requirements into clear specifications and system behaviors. AI & Data-Driven Product ExperienceExperience using AI/ML to build value-added products that connect payments with revenue or accounts receivable (e.g., automated reconciliation, collections intelligence, cash application, forecasting, or churn analytics), bridging data silos to drive measurable business outcomes. Global MindsetExperience building products and platforms for a global market, with a good grasp of regional payment preferences, regulations, and operating constraints (e.g., PSD2, SCA, data residency, localization). Stakeholder and Partner LeadershipExperience owning relationships with payment processors or strategic partners, and working directly with enterprise customers to prioritize coverage, manage escalations, and align roadmaps. Nice to Have Experience working with recurring billing, subscription management platforms, or usage-based business models. Familiarity with global payment regulations such as PSD2, SCA, and PCI-DSS. Technical background or previous experience as a solution architect or engineer in the payments space. Experience with payment orchestration platforms or building multi-processor routing strategies. Pay and Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning & development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$185,400—$254,950 USD

Technology

Bayer Sp. z o.o.

Senior Product Manager - Invoice to Pay

Senior

Hybrid

Warsaw, Poland

20,240 - 25,300 PLN/yr

🏢 Summary: Senior Product Manager – Invoice to Pay responsible for defining strategy and leading end-to-end delivery of digital products supporting accounts payable and invoice management processes. The role focuses on aligning product vision, backlog, and agile execution with business outcomes across a complex enterprise ecosystem. It requires strong expertise in product domain, software development lifecycle, and cross-functional collaboration within global environments. 🗂️ Requirements: Bachelor's degree in Computer Science, Engineering or equivalent practical experience, Minimum 2 years of experience as a Product Manager, Minimum 2 years of experience with Agile and DevOps, Experience in Accounts Payable and invoice management processes, Knowledge of global compliance regulations related to invoice processing, Deep understanding of software development lifecycle, Strong analytical and problem-solving skills 📃 Skills: Agile, DevOps, AccountsPayable, InvoiceProcessing, Compliance, SDLC, ProductManagement, SoftwareDevelopment 🏢 Description: At Bayer, we are committed to transparency, equal pay for equal work or work of equal value, and objective reward practices in line with EU and local regulations. The minimum annual gross compensation for this role is 20 240 PLN , with final pay determined based on objective factors such as experience, qualifications, scope of responsibility, and internal alignment. This position is eligible for variable pay components , such as performance‑based bonuses, awarded in accordance with the applicable employee group, role scope, and compensation structure. In addition, Bayer offers a competitive and holistic benefits package, including: - Medical care above statutory requirements - Flexible benefits supporting leisure, and well‑being/sports programs - Life, accident, and disability insurance through group coverage - Employer‑supported pension plans with regular company contributions - Home office allowance to support hybrid or remote work - Extra Paid Holidays Benefits may vary depending on country, role, and employment conditions. For Digital Hub Warsaw, we are looking for: Senior Product Manager – Invoice to Pay! Product Managers ensure that products are fulfilling their primary purpose to enable users to perform tasks that create value for the company. Product managers have two broad areas of responsibility: Setting strategic vision for the product to ensure the customer and their needs are at the center; and ensuring team priorities are supporting business outcomes for customer, product, technical and enabling teams. This requires continual alignment of the product strategy and objectives with customer, product, technical, and enabling teams Managing the product backlog, which prioritizes the work of the assigned squads, to achieve the vision and aligned strategy. To successfully manage these areas of responsibility, product managers must have a deep understanding of the product domain, related technology, and architecture. Enterprise Product Managers drive strategy and execution for a complex ecosystem of digital products that cross multiple workflows, technical platforms, and business units. YOUR TASKS AND RESPONSIBILITIES: Product Management Accountable for product success from conception to decommissioning. Identify domain needs and develop/validate product concepts. Build a business case for the product. Oversee product build and launch; ensure availability, stability, and compliance. Collaborate with teams: product development, marketing, finance, legal, manufacturing, operations, and sales. Drive agile best practices for improved delivery and continuous planning (e.g., sprint planning). Co-create user stories aligned with product backlog prioritization. Conduct market opportunity identification, competitive analysis, sales enablement, and monitor domain performance. Stakeholder Engagement Identify key stakeholder groups. Use discretion to balance strong opinions and deliver value. Build trust by understanding and meeting stakeholder needs. Product Strategy Provide strategic leadership with end-to-end ownership of products. Plan and optimize capabilities to achieve business outcomes efficiently. Require strong strategic planning, decision-making, and influencing skills. Product Discovery & Delivery Create comprehensive product roadmaps to clarify user needs and requirements. Track and report progress against 90-day outcomes and overall product health. Plan and manage product delivery while streamlining the backlog. Monitor user feedback and metrics to enhance user experience and business value. Leverage Design Thinking methodology for usability, feasibility, business fit, and value testing. People & Collaboration Proactively communicate and collaborate with product users and stakeholders. Foster effective cross-functional collaboration for valuable product delivery. Maintain strong relationships with colleagues in product management and engineering. Mentor junior product managers to enhance product management and agile practices. WHO YOU ARE: Required: Bachelor's degree in Computer Science, Engineering or similar or minimum 4 years equivalent practical experience in addition to: ​2 or more years of experience as a product manager 2 or more years of experience with Agile development and DevOps Experience in Accounts Payable and invoice management processes, compliance regulations and technologies from a global perspective Experience with SAP and Invoice Processing tools would be an advantage Excellent analytical and problem-solving skills Ability to work collaboratively in a team environment Deep understanding of software development lifecycle and software development Preferred: ​ Demonstrated ability to lead through influence initiatives that involve cross-functional teams from initiation to delivery Experience with Design Thinking, user-centered design & user analysis Ability to establish and manage initiatives against a set of key metrics and goals Strong analytical, management and organizational skills Strong verbal and written communication abilities: must effectively communicate with technical and non-technical people Experience in building product vision, product roadmap, product strategy, and competitive analysis Proven experience in designing, developing, delivering or leading digital solutions in a complex global environment Strong strategic planning and decision-making skills with ability to evolve solution strategy based on research, data and industry trends Ability to measure and effectively communicate the business value of proposals and deliverables You feel you do not meet all criteria we are looking for? That doesn’t mean you aren’t the right fit for the role. Apply with confidence, we value potential over perfection!