Product Manager, Billing

🏢 Summary: Product Manager role responsible for owning and evolving a customer-facing checkout product within a subscription commerce environment. The position focuses on driving conversion optimization, defining product strategy and roadmap, and leading Program Increment execution within a SAFe framework. The role requires strong expertise in payments, data-driven decision-making, and AI-augmented product practices to deliver measurable revenue impact. 🗂️ Requirements: Proven Product Manager experience with customer-facing checkout or payment products, Demonstrated track record of improving conversion or revenue metrics, Strong expertise in checkout, payments, and subscription commerce, Hands-on experience with Stripe, Experience working within payment provider ecosystems, Experience with Scrum and SAFe frameworks, Ability to define product strategy and manage program-level backlog, Experience with ROI analysis and data-driven product decisions, Proficiency in AI-augmented product discovery and analysis, Professional working proficiency in English 📃 Skills: Stripe, SAFe, Scrum, AI, Analytics, ROI, Payments, Checkout, Subscriptions, UX, Roadmapping, WSJF, RICE, KPIs, OKRs 🏢 Description: Purpose and mission The Product Manager (PM) is the strategic owner of one or multiple product areas within Piano's portfolio. The PM translates business goals, market signals, and client insights into a compelling product vision and a prioritized program backlog. They work at the intersection of business strategy, client value, product marketing, product design and technology feasibility, ensuring that the right things get built, in the right order, for the right reasons. In the SAFe 6 model, the PM operates at the Agile Release Train level, driving the Program Increment (PI) and empowering Product Owners to execute with confidence and autonomy. In an AI-accelerated product landscape, a PM at Piano is expected to actively leverage AI tools to sharpen market analysis, accelerate discovery, generate insights from data, and move faster at every stage of the product lifecycle. AI fluency is not optional, it is a force multiplier for every other responsibility in this role. The Checkout PM owns Piano's customer-facing checkout surface — the conversion-critical flow where end users make a subscription purchase. This role requires a PM who is fluent in conversion optimization and UX. Core responsibilities Product Vision & Strategy Define and maintain a clear, compelling product vision for Piano's checkout, aligned with Piano's broader subscription strategy. Develop and own the checkout roadmap over a 3–12 month horizon, balancing new capabilities, technical quality, and business priorities. Conduct ongoing market and competitive analysis to identify opportunities, threats, and strategic positioning — particularly at the boundary between Piano's checkout and payment provider capabilities. Define and communicate product positioning, target segments, and go-to-market priorities in collaboration with Marketing and Sales. Backlog Ownership at Program Level Own and maintain the checkout Program Backlog (Features and Enablers) in collaboration with Product Leadership, Architects and other PMs. Prioritize features using value-based frameworks (WSJF, RICE, business impact, strategic fit) and maintain a rolling, well-groomed backlog at all times. Lead PI Planning preparation for checkout: define PI Objectives, present the roadmap to the ART, and make prioritization decisions during planning. Validate Feature acceptance criteria before development begins and approve Features upon delivery. Stakeholder Alignment & Communication Serve as the primary voice of the customer and the market within the ART for checkout-related work, translating needs into Features the team can act on. Collaborate closely with Sales, Pre-Sales, Customer Success, and Support to gather and synthesize client feedback and market signals. Communicate the roadmap and strategic priorities clearly and consistently to all relevant stakeholders, including executive leadership. Represent the product in customer-facing contexts: executive meetings, key account workshops, conferences and strategic partnership discussions. Business & Performance Management Define and monitor checkout product KPIs and OKRs, with particular focus on conversion metrics, completion rates, and revenue impact. Conduct product ROI analysis to justify investment decisions and support budget and resource discussions. Manage the checkout product lifecycle from inception to end-of-life, making proactive portfolio decisions in collaboration with Product Leadership. Go-to-Market & Launch Lead the go-to-market strategy for new checkout capabilities and major releases: beta programs, internal training, sales enablement, and release communication. Collaborate with Marketing and PMM teams to produce effective product messaging and promotional materials. Define and oversee the internal release process to ensure teams are prepared before customer-facing delivery. Collaboration model The PM does not work in isolation. Success in this role depends on effective collaboration: With Product Owners: PMs provide strategic context, prioritized Features, and clear acceptance criteria. POs translate these into actionable stories. The PM should be a trusted partner and enabler for POs, not a bottleneck. With Product Leadership (at the ART and Portfolio levels): PMs are accountable for roadmap quality and strategic alignment. Key decisions on scope, investment, and positioning are made in close consultation with Product Leadership. With Architecture & Engineering: PMs work with Architects to understand technical constraints and enablers. Technical feasibility informs prioritization and roadmap planning. With Product Design: The PM sets the user experience ambition, defining the problems to solve, the user outcomes to target, and the quality bar expected. For checkout, conversion impact is a core input to design decisions. With Customer Success, Consulting & Support: The PM ensures proactive knowledge transfer before releases, clear internal documentation, and well-defined escalation processes, so that client-facing teams can resolve issues and answer questions with confidence, without systematically falling back on Product. With GTM teams: PMs are responsible for enabling Sales, Pre-Sales, and Marketing to confidently present and sell the product at all times. What success looks like The checkout roadmap is clear, up-to-date, and well understood by all stakeholders. PI Objectives are ambitious yet realistic and are consistently met or exceeded. Product Owners feel empowered, well-informed, and able to operate autonomously. Checkout drives measurable business value: conversion rates, completion rates, revenue impact, and client satisfaction. The team builds the right things, validated by client outcomes, not just delivery volume. Field teams (Pre-sales, Sales, Client success…) are informed ahead of releases, equipped with the right materials, and feel like active contributors to the product roadmap, not just recipients of it. Strategic changes and trade-offs are communicated proactively and with confidence. Key competences Hard skills Domain expertise in checkout, payments, and subscription commerce Hands-on experience with Stripe strongly preferred Front-end product instinct and design sensibility (for working closely with design and engineering on user-facing surfaces) Market & competitive intelligence Product strategy & roadmapping Business case development & ROI analysis Scrum, SAFe and Agility at scale Data-driven decision making Working proficiency in English AI-augmented product practices (discovery, analysis, synthesis, prototyping, internal tooling) Required experience Demonstrated PM experience leading customer-facing checkout, payments, or subscription purchase surfaces Track record of measurable conversion or revenue improvements through checkout iteration Experience working in or alongside payment provider ecosystems (Stripe experience strongly preferred) Understanding of subscription lifecycle economics preferred — how checkout decisions affect not just conversion but downstream retention, LTV, and recurring revenue Employment & benefits B2B contract Hybrid work model Benefits: 20 days of paid leave, Lunch Card, Luxmed

🏢 Summary: Senior Product Lead role focused on owning the roadmap and execution for Bond OS, a healthcare care-delivery platform integrating patient intake, provider workflows, operations, APIs, analytics, and AI/ML capabilities. The position involves leading product strategy, defining platform primitives, collaborating with engineering and design, and driving AI/ML-enabled healthcare workflows with strong operational and technical rigor. The role emphasizes healthcare platform scalability, technical product leadership, and high-quality execution in a fast-moving environment. 🗂️ Requirements: 6+ years product management or product leadership experience, Experience leading complex software products from strategy through launch, Experience with platform, SaaS, healthcare, fintech, logistics, marketplace, or operations software, Technical fluency in APIs, schemas, state machines, data models, permissions, and integrations, Experience with AI/ML product development and evaluation workflows, Strong product specification and technical documentation skills, Experience working with customers or strategic clients, Familiarity with healthcare data standards, Ability to define release gates, auditability, and operational workflows, Experience in fast-moving or small teams 📃 Skills: API, FHIR, HL7, LOINC, SDC, AI, ML, SaaS, Analytics, Schemas, Integrations, Observability, Permissions, Validation, Commerce, Payments, PRDs, Roadmaps, Telehealth, Eprescribing 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.Build the operating system for patient-centric care Bond OS is the platform layer for modern care delivery. It connects structured patient intake, longitudinal patient context, provider review, clinic and admin operations, orders, prescriptions, commerce rails, platform APIs, analytics, support workflows, and applied AI/ML into one coherent system. Healthcare delivery is usually fragmented: intake in one place, clinical review in another, ordering and prescription status somewhere else, operations in spreadsheets, support in tickets, and analytics after the fact. Bond OS is built to make those flows work together: one patient context, clear workflows for every role, durable platform primitives, and intelligent assistance where it improves speed, quality, and safety. We are hiring a Product Lead to own the roadmap for Bond OS across product surfaces and platform primitives. This is a senior, hands-on product leadership role for someone who can move between client conversations, patient and provider workflows, technical contracts, data models, operational edge cases, AI/ML release discipline, and crisp execution with engineering and design. Why this role matters Bond OS is entering a new chapter. The core platform is live, the product surface area is expanding, and the opportunity is to make the system more unified, more patient-centric, more operationally powerful, and more intelligent. This role will shape how the platform scales: how intake becomes usable clinical context, how providers and clinic teams move through work, how orders and prescriptions are tracked, how clients understand performance, how APIs and permissions become stronger platform primitives, and how applied AI/ML earns its way into high-consequence workflows. The mandate is clear: turn a powerful care-delivery platform into a sharper operating system. What you will lead Bond OS roadmap Own the product roadmap across the full platform: Patient intake, patient portal, and longitudinal patient context Provider workflows, review queues, clinical decisioning, and safety review Clinic and admin operations, group management, permissions, and oversight Orders, prescriptions, catalog, commerce, payments, promotions, and fulfillment handoffs Platform APIs, integrations, auditability, data contracts, and status models Analytics for operations, outcomes, quality, and performance Applied AI/ML across intake, summarization, triage, drafting, operations, and decision-support context You will set priorities, make tradeoffs, sequence dependencies, and keep the roadmap grounded in client value, patient impact, operational leverage, and engineering reality. Platform primitives Define and protect the core primitives of Bond OS: patient, intake, encounter, decision, order, prescription, catalog item, group, role, permission, audit event, status, and AI artifact. Great product work here makes the platform simpler and more durable. It turns repeated workflows into shared systems, edge cases into explicit states, and client-specific needs into reusable capabilities. Client and user discovery Partner directly with clients, providers, clinic/admin teams, operators, support, design, engineering, and leadership. You will watch real workflows, understand where care delivery breaks down, and translate that signal into product decisions. Discovery should change the roadmap. The goal is not to collect opinions; it is to understand where Bond OS can create measurable leverage for patients, providers, clients, and internal teams. Applied AI/ML product direction AI/ML is a first-class part of Bond OS. The first opportunities include assisted intake summarization, missing-data detection, suggested triage priority, provider-facing drafting, operational intelligence, quality analytics, and decision-support context. You will define which use cases are worth pursuing, what good output means, how model-backed features are evaluated before launch, how humans review or override outputs, how failures are handled, and how performance is monitored after release. The standard is practical and serious: assistive, evaluated, observable, auditable, human-overseen, and suppressible when confidence or safety conditions are not met. Product execution and spec quality Write product specs that engineering and design can execute from. Strong specs should include user goals, role-specific flows, states, API contracts, validation behavior, data requirements, audit/logging needs, i18n requirements, acceptance criteria, rollout plan, and release criteria. For AI/ML-backed features, specs should also define model inputs and outputs, evaluation criteria, red-team cases, confidence and fallback behavior, human review UX, monitoring, and go/no-go thresholds. Product operating cadence Maintain the product source of truth: what is live, what is in flight, what is blocked, what is cut, what depends on what, and what done means. Run a written cadence that gives leadership, clients, and the team clear visibility into decisions, tradeoffs, risks, and progress. What you will do Build and maintain the Bond OS roadmap across patient, provider, clinic/admin, order, prescription, commerce, API, analytics, operations, and AI/ML surfaces. Translate client, user, clinical, operational, and technical insight into clear product direction. Partner with engineering on API contracts, schemas, state machines, validation behavior, performance, reliability, and integration boundaries. Partner with design on high-craft workflows that reduce cognitive load and make complex care operations feel clear. Prioritize the smallest valuable slices that improve the platform without creating long-term product debt. Lead applied AI/ML product discovery and write the first serious AI/ML PRDs for Bond OS. Define release gates for high-consequence workflows, including safety, auditability, permissions, i18n, test coverage, and operational fallbacks. Communicate roadmap priorities and tradeoffs to internal stakeholders and, where appropriate, strategic clients. Create the product discipline that lets a small, senior team move faster without becoming sloppy. The kind of person who will thrive here You are a systems thinker with strong product taste. You can reason from first principles, write clearly, and turn ambiguity into a concrete sequence of work. You are comfortable with product depth: workflows, APIs, data models, permissions, state machines, and edge cases are part of the job. You care about craft because in healthcare software, clarity is operational leverage. Good hierarchy, clear states, thoughtful defaults, precise language, and reliable fallbacks matter. The best product decisions make the system easier to understand for patients, providers, operators, clients, and engineers. You are also practical. You can hold a big platform vision while shipping small, high-quality slices. You know how to say yes by sequencing and how to say no by explaining tradeoffs. You can work with a lean team and still build something ambitious. Experience we value We care most about judgment, taste, execution, and technical credibility. Strong candidates may bring some combination of: 6+ years of product management or product leadership experience, ideally with ownership of complex software from strategy through launch. Experience building platform, SaaS, healthcare, fintech, logistics, marketplace, developer-platform, operations, commerce, or other high-consequence software. Healthcare, health-tech, telehealth, pharmacy, e-prescribing, care operations, or regulated-data experience. Experience working directly with customers or strategic clients and translating their needs into scalable product capabilities. Technical fluency: API contracts, schemas, state machines, data models, permissions, validation, integrations, observability, and engineering tradeoffs. Strong written communication: PRDs, specs, roadmap memos, technical decision documents, launch plans, and executive updates. Experience with AI/ML product development, especially evaluation, guardrails, human-in-the-loop UX, model observability, red-teaming, drift monitoring, and responsible release processes. Familiarity with healthcare data standards such as FHIR, SDC, HL7, or LOINC. Experience in a small or fast-moving team where product judgment mattered more than process weight. Background in engineering, design, data, operations, clinical workflows, or technical product management. What success looks like First 90 days You understand the Bond OS platform across patient, provider, clinic/admin, order, prescription, commerce, API, analytics, operations, and AI/ML surfaces. The product source of truth is accurate, sequenced, and useful to the team. You have shipped or materially advanced one meaningful cross-surface platform slice through the real quality bar. The next-quarter roadmap has clear priorities, explicit tradeoffs, dependency mapping, and measurable outcomes. The first applied AI/ML capability has a serious product plan: use case, eval set, guardrails, human review, logging, fallback behavior, monitoring, and launch criteria. Clients, users, engineers, design, and leadership can see how your product decisions make the platform clearer. First 12 months Bond OS feels more unified across patient, provider, admin, operations, and client-facing workflows. Intake reliably creates usable downstream context across care, operations, analytics, and AI/ML-assisted workflows. Orders, prescriptions, status, and fulfillment handoffs are clearer and more actionable. The platform has stronger primitives for permissions, auditability, taxonomy, analytics, and operational visibility. Applied AI/ML capabilities are in production or controlled rollout with evidence, oversight, and monitoring behind them. Strategic clients experience Bond OS as a more complete, coherent, and extensible care-delivery platform. How we work Platform first: surface work should strengthen shared primitives, contracts, workflows, and data. Patient context is the spine: intake, decisions, orders, prescriptions, communications, outcomes, analytics, and AI/ML artifacts should accrue to coherent patient context. Small slices, high bar: ship the smallest valuable slice that improves the platform without lowering quality. Contracts matter: API behavior, validation, permissions, audit logs, states, and data contracts are part of the product. AI/ML earns exposure: model-backed features ship with evaluation, guardrails, human oversight, observability, fallback behavior, and monitoring. Written decisions compound: clear product writing keeps a lean team aligned and makes tradeoffs durable. Craft is leverage: the product should feel fast, clear, safe, and intentional under real operational pressure. Hiring process Intro conversation focused on platform scope, product judgment, and role fit. Product leadership conversation around roadmap, tradeoffs, and client/user discovery. Technical product conversation around APIs, data models, workflow states, and execution quality. Paid work sample or case discussion using a redacted Bond OS scenario. Final conversation with leadership. How to apply Send your resume including your LinkedIn profile link. A product artifact is encouraged but not required: a PRD, roadmap memo, technical decision document, launch plan, or case study that shows how you think and write.Pay Range$120,000—$300,000 USDBenefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off that grows with your tenure Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services At The Pharmacy Hub, we don't just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions. The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Senior Product Manager role owning the end-to-end product strategy for a 0→1 Gym vertical within a marketplace platform, building and scaling products for both consumers and gym operators. The position focuses on product-market fit, business model discovery, experimentation, and close collaboration with engineering to deliver high-quality consumer mobile and operator-facing solutions. 🗂️ Requirements: 5+ years of Product Management experience, Experience driving 0→1 products to product-market fit, Experience building marketplace products for B2C and B2B sides, Experience with consumer mobile apps, Ability to interpret and query data independently, Experience running large-scale product experiments, Technical understanding of product architecture and development, Experience working in agile full-stack product teams 📃 Skills: ProductManagement, MobileApps, Marketplaces, B2B2C, DataAnalysis, SQL, Experimentation, A/BTesting, Agile, UXResearch, ProductStrategy, AI 🏢 Description: About the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.About the right team member We're looking for a seasoned Sr. PM to drive our Gym vertical. As PM for Gym, you'll own the full product strategy for one of the most ambitious bets in our New Verticals organization. That means 0→1 product work, business model discovery, and building for both sides of a marketplace: gym-goers who want seamless access, and gym operators who need a genuine growth partner. This is a high-visibility role with a greenfield opportunity. This role is a good fit if you… Have gone 0→1 and driven a product to product-market fit in a new or undefined space Have built for both sides of a marketplace — B2C and B2B Bring strong business acumen — can navigate business model uncertainty and make tough trade-offs Are technically sharp and can weigh in on architectural decisions and independently interpret data Have a rigorous experimentation track record: you know how to design a good test and learn fast from the results Communicate with clarity across audiences — engineers, executives, and external partners alike Are execution-focused and know how to unblock teams while balancing speed and quality Have deep consumer empathy and act as a true product owner with a high bar for craft and detail Leverage AI to multiply your impact Key Responsibilities Lead product strategy for the Gym vertical Define a clear vision aligned with company goals and user needs Drive business-model discovery — figure out how ClassPass creates and captures value here Prioritize ruthlessly, balancing near-term wins with long-term bets Build for both sides of the marketplace Develop deep empathy for gym-goers and gym operators alike Build consumer products that are intuitive and operator tools that genuinely help gyms grow Partner with UX and research across both surfaces Execute with excellence Own the product lifecycle end-to-end: discovery through post-launch optimization Collaborate with engineering on feasibility, quality, and speed Drive transparency through strong documentation and cross-team communication Engage and align stakeholders Communicate vision, roadmap, and progress to senior leadership Build relationships with gym operator partners; gather feedback to shape the roadmap Partner with marketing and sales on positioning and launches Skills & experience 5+ years of PM experience, with a meaningful portion in 0→1 or new-business contexts A strong track record building high-quality products on both sides of a marketplace — consumer-facing and operator/partner-facing; B2B2C experience is a strong plus Deep experience with consumer mobile apps Technically and analytically sharp: you understand how products are built, can query data independently, and have run large-scale experiments Sharp product intuition grounded in user research and data Excellent communicator — across engineering, design, data science, business, and external partners Experience in agile, full-stack product teams from discovery through delivery What you'll accomplish By the end of year one, you'll have shipped meaningful product to both sides of the marketplace, have early signals on PMF, and be able to articulate a clear thesis for where our Gym product goes next. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130,000 to $185,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Product Manager role owning the 0→1 strategy and execution for a new Gym marketplace vertical, building products for both consumers and gym operators. The position drives product-market fit, business model discovery, and end-to-end delivery in a high-visibility, greenfield environment. Requires strong technical, analytical, and experimentation capabilities to scale a B2B2C mobile marketplace. 🗂️ Requirements: 5+ years Product Management experience, Experience driving 0→1 product development, Experience building B2C and B2B marketplace products, Experience with consumer mobile applications, Ability to run large-scale experiments, Ability to query and analyze data independently, Experience working with engineering on architecture and feasibility, Experience in Agile full-stack product teams 📃 Skills: ProductManagement, Marketplace, B2B2C, Mobile, SQL, Analytics, Experimentation, A/BTesting, Agile, UX, DataAnalysis, AI 🏢 Description: About the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.About the right team member We're looking for a seasoned Sr. PM to drive our Gym vertical. As PM for Gym, you'll own the full product strategy for one of the most ambitious bets in our New Verticals organization. That means 0→1 product work, business model discovery, and building for both sides of a marketplace: gym-goers who want seamless access, and gym operators who need a genuine growth partner. This is a high-visibility role with a greenfield opportunity. This role is a good fit if you… Have gone 0→1 and driven a product to product-market fit in a new or undefined space Have built for both sides of a marketplace — B2C and B2B Bring strong business acumen — can navigate business model uncertainty and make tough trade-offs Are technically sharp and can weigh in on architectural decisions and independently interpret data Have a rigorous experimentation track record: you know how to design a good test and learn fast from the results Communicate with clarity across audiences — engineers, executives, and external partners alike Are execution-focused and know how to unblock teams while balancing speed and quality Have deep consumer empathy and act as a true product owner with a high bar for craft and detail Leverage AI to multiply your impact Key Responsibilities Lead product strategy for the Gym vertical Define a clear vision aligned with company goals and user needs Drive business-model discovery — figure out how ClassPass creates and captures value here Prioritize ruthlessly, balancing near-term wins with long-term bets Build for both sides of the marketplace Develop deep empathy for gym-goers and gym operators alike Build consumer products that are intuitive and operator tools that genuinely help gyms grow Partner with UX and research across both surfaces Execute with excellence Own the product lifecycle end-to-end: discovery through post-launch optimization Collaborate with engineering on feasibility, quality, and speed Drive transparency through strong documentation and cross-team communication Engage and align stakeholders Communicate vision, roadmap, and progress to senior leadership Build relationships with gym operator partners; gather feedback to shape the roadmap Partner with marketing and sales on positioning and launches Skills & experience 5+ years of PM experience, with a meaningful portion in 0→1 or new-business contexts A strong track record building high-quality products on both sides of a marketplace — consumer-facing and operator/partner-facing; B2B2C experience is a strong plus Deep experience with consumer mobile apps Technically and analytically sharp: you understand how products are built, can query data independently, and have run large-scale experiments Sharp product intuition grounded in user research and data Excellent communicator — across engineering, design, data science, business, and external partners Experience in agile, full-stack product teams from discovery through delivery What you'll accomplish By the end of year one, you'll have shipped meaningful product to both sides of the marketplace, have early signals on PMF, and be able to articulate a clear thesis for where our Gym product goes next. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130,000 to $185,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Product Manager role owning the 0→1 product strategy for the Gym vertical, building and scaling a two-sided marketplace for gym-goers and operators. The position focuses on driving product-market fit, leading end-to-end product lifecycle, and making data-informed, technically sound decisions. It requires strong experimentation, marketplace experience, and close collaboration with engineering on architecture and delivery. 🗂️ Requirements: 5+ years of Product Management experience, Experience delivering 0→1 products to product-market fit, Experience building B2C and B2B marketplace products, Experience with consumer mobile applications, Ability to interpret data and run large-scale experiments, Ability to collaborate with engineering on architecture and feasibility, Experience working in agile full-stack product teams, Strong understanding of business model discovery 📃 Skills: ProductManagement, MobileApps, Marketplaces, B2B2C, Experimentation, A/BTesting, DataAnalysis, SQL, Agile, UXResearch, Analytics, AI 🏢 Description: About the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.About the right team member We're looking for a seasoned Sr. PM to drive our Gym vertical. As PM for Gym, you'll own the full product strategy for one of the most ambitious bets in our New Verticals organization. That means 0→1 product work, business model discovery, and building for both sides of a marketplace: gym-goers who want seamless access, and gym operators who need a genuine growth partner. This is a high-visibility role with a greenfield opportunity. This role is a good fit if you… Have gone 0→1 and driven a product to product-market fit in a new or undefined space Have built for both sides of a marketplace — B2C and B2B Bring strong business acumen — can navigate business model uncertainty and make tough trade-offs Are technically sharp and can weigh in on architectural decisions and independently interpret data Have a rigorous experimentation track record: you know how to design a good test and learn fast from the results Communicate with clarity across audiences — engineers, executives, and external partners alike Are execution-focused and know how to unblock teams while balancing speed and quality Have deep consumer empathy and act as a true product owner with a high bar for craft and detail Leverage AI to multiply your impact Key Responsibilities Lead product strategy for the Gym vertical Define a clear vision aligned with company goals and user needs Drive business-model discovery — figure out how ClassPass creates and captures value here Prioritize ruthlessly, balancing near-term wins with long-term bets Build for both sides of the marketplace Develop deep empathy for gym-goers and gym operators alike Build consumer products that are intuitive and operator tools that genuinely help gyms grow Partner with UX and research across both surfaces Execute with excellence Own the product lifecycle end-to-end: discovery through post-launch optimization Collaborate with engineering on feasibility, quality, and speed Drive transparency through strong documentation and cross-team communication Engage and align stakeholders Communicate vision, roadmap, and progress to senior leadership Build relationships with gym operator partners; gather feedback to shape the roadmap Partner with marketing and sales on positioning and launches Skills & experience 5+ years of PM experience, with a meaningful portion in 0→1 or new-business contexts A strong track record building high-quality products on both sides of a marketplace — consumer-facing and operator/partner-facing; B2B2C experience is a strong plus Deep experience with consumer mobile apps Technically and analytically sharp: you understand how products are built, can query data independently, and have run large-scale experiments Sharp product intuition grounded in user research and data Excellent communicator — across engineering, design, data science, business, and external partners Experience in agile, full-stack product teams from discovery through delivery What you'll accomplish By the end of year one, you'll have shipped meaningful product to both sides of the marketplace, have early signals on PMF, and be able to articulate a clear thesis for where our Gym product goes next. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130,000 to $185,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Product Manager role owning a multi-product AI banking suite (chat, voice, and digital) used by financial institutions, driving product direction, optimization, and growth across a shared AI platform. Responsible for scaling AI-powered member experiences, improving automation quality, and aligning multi-channel products into a seamless system. Acts as senior individual contributor leading portfolio strategy and leveraging AI-native workflows to manage and enhance product performance. 🗂️ Requirements: 8+ years product management experience, 3+ years managing multiple products simultaneously, Experience shipping AI-powered products where AI is core, Experience optimizing and growing B2B SaaS products, Strong UX expertise for member-facing products, Experience presenting to US financial institution executives, Experience leading product direction as senior IC, Hands-on use of AI tools for analytics, automation, and workflows, Experience with multi-channel products (chat, voice, digital), Experience building or working with custom AI agents or AI workflows 📃 Skills: AI, SaaS, UX, VoiceAI, ConversationalAI, Automation, Analytics, Dashboards, Agents, MCP, Cursor, Copilot, Claude, Replit, Scripts, APIs 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: You're taking ownership of the product portfolio that drives the majority of interface.ai's current revenue: a multi-product AI suite spanning chat, voice, and digital channels, deployed across a large and growing base of financial institutions. This is an operator's challenge at a critical growth moment. Assess health across products, prioritize ruthlessly, and drive improvements that compound across the entire suite. The products share a common AI platform, and your job is to make them work together seamlessly while pushing each product's metrics higher. You'll be the senior IC and product anchor for the member-facing product pillar, setting product direction, mentoring peer PMs, breaking ties, and ensuring the existing products continue to deliver while the company invests in the future. Key Responsibilities AI-powered digital banking: The chat-based member experience, covering account management, transactions, service resolution, and more AI-powered voice banking: The same core capabilities delivered through phone-based conversational AI, with a focus on automation quality and member experience AI-powered conversion: End-to-end workflows that guide members through applications and complex financial actions across chat and voice, turning intent into completionProactive intelligence: How the platform surfaces the right information, reminders, insights, and opportunities to members at the right time across all channels Pillar leadership: Set product direction for the member-facing pillar. Mentor PMs, have input on hiring, and raise the quality bar Required Qualifications 8+ years in product management, with 3+ years managing multiple products simultaneously (not sequentially) Experience shipping "AI-powered products with a high quality bar" where AI was core to the experience, not a bolt-on feature Strong UX sensibility member-facing products demand high craft quality Track record optimizing and growing existing B2B SaaS products, not just 0-to-1 building Customer-facing: comfortable presenting to and working with US-based financial institution executives Experience as a senior IC leading a product line setting direction for and mentoring 2-3+ PMs through influence (not people management) AI-native workflow: You build with AI daily — analyzing user data, drafting specs, building dashboards, automating workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. This is how you manage the breadth of a multi-product portfolio without drowning in it. Preferred Skills Voice AI or conversational AI product experience Financial services or financial institution industry knowledge Built AI-powered products at scale (millions of end users) Experience with multi-channel product experiences (voice + chat + digital) Built custom AI agents, MCP integrations, or automated AI workflows for product management tasks Who you are? You're the operator who walks into a multi-product portfolio and within weeks knows exactly which product is healthy, which is underperforming, and which metric to move first. You don't just manage products, you manage a *system* of products that share infrastructure, serve overlapping users, and compound in value when they work together. You've been the person that enterprise customers trust. You can walk into a room of financial institution executives, understand their pain in the first ten minutes, and translate it into a product improvement by the end of the week. You balance customer empathy with business discipline: you won't build something just because a customer asks, but you'll never dismiss a pain point without investigation. You build your own tools and workflows. You use AI to track portfolio health, analyze usage patterns at scale, prototype product improvements, and automate the parts of product management that don't require human judgment — building agents, creating automated workflows, writing scripts, whatever makes the work faster. You manage a multi-product portfolio at a pace that would be impossible without AI, and that's the point. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $250,000 - $320,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. We're an in-office company in Bay area, driven by a shared commitment to excellence and velocity. This role is based in our Palo Alto office and is expected to work on-site with the team. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Technical Product Manager role owning data and AI-driven products, including business intelligence and embedded reporting features built on a commerce data platform. The position focuses on defining product strategy, refining AI-generated requirements, translating business needs into data models and workflows, and partnering closely with engineering. It emphasizes strong technical depth, SQL expertise, and hands-on involvement in architecture, data governance, and customer-facing solutions. 🗂️ Requirements: 5+ years of product management or equivalent experience in engineering, data, or analytics, Strong technical background with understanding of system architecture, APIs, and integrations, Proficiency in SQL, Ability to work with data models, schemas, and table-level structures, Experience translating business needs into actionable product requirements, Experience collaborating with engineering and data teams on technical or platform products, Strong problem-solving and decision-making skills, Experience engaging with customers or external stakeholders in a technical capacity, Ability to pass background check, Ability to pass credit check 📃 Skills: SQL, APIs, DataModeling, SystemArchitecture, BusinessIntelligence, Reporting, Snowflake, Sigma, AI, LangChain, DataGovernance, SemanticModeling, DataQuality, Analytics, Integrations 🏢 Description: The Technical Product Manager (TPM) is a deeply technical role focused on defining the right problems, shaping high-quality product requirements, and partnering with engineering to deliver customer-impacting solutions. This role operates within an AI-enabled product model, where initial requirements and workflows may be generated by AI. The TPM is responsible for validating, refining, and ensuring those outputs are accurate, complete, and aligned with both technical and business realities. You will own products within the data and AI portfolio, including business intelligence, embedded reporting, and AI-powered features built on top of a commerce data platform. This role requires strong product judgment, technical depth, and a clear understanding of how data structures drive product outcomes. This is not a project or delivery role. It is focused on product ownership, technical decision-making, and delivering meaningful customer value. Quick Facts - Full-time role - Background check required - Credit check required Job Responsibilities - Own specific product lines, features, or datasets within a defined domain - Define product strategy, roadmap, and lifecycle across data and AI-driven products - Validate incoming requests from sales, engineering, and customers, separating true problems from noise - Partner directly with customers and internal stakeholders to understand needs, constraints, and use cases - Refine AI-generated product requirements and workflows for accuracy, completeness, and usability - Translate complex business problems into structured workflows, data models, and decision logic - Produce clear, implementation-ready product specifications, including requirements, data contracts, and acceptance criteria - Ensure requirements reflect system architecture, dependencies, integrations, and real-world constraints - Participate in architecture and design discussions, making informed technical tradeoffs - Own embedded BI and reporting capabilities, ensuring dashboards and data products are accurate, performant, and valuable - Ensure strong data governance, including semantic consistency, data quality, and reliability across product surfaces - Collaborate closely with engineering, data, and business teams to deliver high-quality product outcomes - Stay engaged throughout execution to resolve questions, guide decisions, and ensure alignment to product intent - Incorporate production feedback and customer insights into future product iterations Required Qualifications - 5+ years of experience in product management or equivalent experience in engineering, data, or analytics roles - Strong technical background with the ability to understand system architecture, APIs, and integrations - Proficiency in SQL and the ability to work directly with data models, schemas, and table-level structures - Demonstrated ability to translate customer and business needs into clear, actionable product requirements - Experience working closely with engineering and data teams on technical or platform-based products - Strong problem-solving skills and ability to make and own decisions in high-autonomy environments - Experience engaging with customers or external stakeholders in a technical capacity Preferred Qualifications - Experience in payments, fintech, or enterprise SaaS environments - Experience building or shipping data products, analytics platforms, or BI/reporting solutions - Familiarity with modern data platforms (such as Snowflake) and BI tools (such as Sigma) - Experience working in AI-enabled or automation-driven product environments - Strong understanding of AI product principles, including semantics, grounding, and data quality - Familiarity with agentic AI frameworks or orchestration tools (such as LangChain or similar) - Experience with data governance, semantic modeling, and data quality frameworks - Strong ability to identify gaps, edge cases, and risks in product or technical designs - Experience supporting complex customer or partner integrations - Ability to influence cross-functional teams without owning delivery execution Benefits - Medical, prescription, dental, and vision coverage - Life insurance - Retirement plans with company match - Commission sharing plan - Flexible hybrid working environment - Parental and other leave programs - Opportunities for professional growth and upward mobility

🏢 Summary: The Go-To-Market Operations Leader drives operational excellence across Sales and Marketing by building scalable processes, owning the revenue technology stack, and delivering accurate pipeline analytics and forecasting. The role ensures data integrity, CRM governance, AI-driven automation, and performance transparency to support predictable revenue growth. It acts as a central operational partner to Sales, Marketing, Finance, and Product leadership. 🗂️ Requirements: 10+ years experience in Sales Operations, Revenue Operations, or GTM Operations in B2B SaaS/DaaS environments, Proven experience designing and scaling SalesTech and MarTech ecosystems, Deep expertise with CRM systems (Salesforce, HubSpot), Strong experience with pipeline analytics, forecasting models, and SaaS/DaaS KPI reporting, Experience implementing automation and AI-driven insights in revenue operations, Experience managing cross-functional and technical projects, Ability to work hybrid (minimum three days per week in office) 📃 Skills: Salesforce, HubSpot, CRM, SalesTech, MarTech, Analytics, Forecasting, AI, Automation, SaaS, DaaS, Reporting, Dashboards, KPIs 🏢 Description: The position purpose As Go-To-Market Operations Leader, you are responsible for ensuring operational excellence across Spire's Marketing and Sales organizations through scalable processes, integrated tools, actionable insights, and disciplined performance governance. You are a hands-on operational leader who translates Spire's Go-To-Market strategy into reliable execution. You ensure that Sales and Marketing teams operate on accurate data, efficient workflows, and a fully integrated revenue technology stack that supports predictable growth across Commercial and Government segments. As part of Spire's Growth Marketing and GTM leadership team, you act as the central operational partner to Sales leadership, Marketing, Finance, and Product teams. Your mission is to ensure that the organization can plan, execute, measure, and improve revenue performance with confidence and transparency. Success in this role is measured by sales efficiency, pipeline transparency, forecast accuracy, and operational scalability. Role focus Provide leadership with reliable pipeline visibility and forecasting accuracy Ensure operational excellence across Sales and Marketing Build and maintain an integrated SalesTech and MarTech ecosystem Enable data-driven decision making across GTM teams Establish governance across CRM, reporting, processes, and revenue operations Act as the operational partner to Sales, Marketing and Finance leadership Core responsibilities Sales Operations Governance & Process Excellence You define and enforce the operational standards that enable scalable booking and revenue execution. Responsibilities include: Designing and maintaining standardized Sales Operations processes across regions and segments Defining pipeline stages, qualification standards, and performance metrics Establishing governance across CRM usage, reporting standards, and operational workflows Driving alignment between Sales, Marketing, Customer Success, and Product teams Ensuring consistent operating models across Commercial and Government sales motions Revenue Technology Stack Ownership (SalesTech & MarTech) You own the evolution and operational integrity of the GTM technology ecosystem. Responsibilities include: Defining and executing the SalesTech and MarTech roadmap Ensuring integration across core platforms such as CRM (e.g., Salesforce), marketing automation (Hubspot), analytics, and enablement tools Automating business processes wherever possible to reduce manual work and improve data reliability Working closely with IT and engineering teams on system integrations and architecture Continuously evaluating and improving the GTM tech stack to support growth and efficiency This role requires a hands-on operator who understands both the technical and business implications of GTM systems. Pipeline Analytics, Forecasting & Revenue Insights You ensure leadership has full transparency into revenue performance. Responsibilities include: Owning pipeline analytics, conversion metrics, and coverage analysis Managing forecasting processes and improving forecast accuracy Delivering performance dashboards for Sales leadership and executive teams Providing insights into pipeline health, sales efficiency, and revenue risks Supporting Finance with bookings tracking, forecasting alignment, and revenue planning inputs Business Reviews & Performance Cadence You establish the operational rhythm of Spire's Sales & Marketing organization. Responsibilities include: Owning the operational framework for: Weekly pipeline reviews Monthly performance reviews Quarterly business reviews (QBRs) Ensuring consistent reporting standards across Sales leadership Providing structured insights to support executive and board-level discussions Enabling Sales leadership to make fast, informed decisions based on reliable data Cross-Functional Leadership & Stakeholder Management You serve as a central partner across Spire's leadership team. Responsibilities include: Partnering closely with: Sales leadership Marketing leadership Finance Product Management Customer Success Aligning revenue operations with corporate planning and budgeting cycles Driving transparency and accountability across GTM performance Coordinating cross-functional initiatives that improve revenue execution AI-Driven Sales Operations & Automation You leverage modern AI capabilities to improve operational intelligence and efficiency. Responsibilities include: Identifying and implementing AI-driven analytics and automation across the revenue lifecycle Supporting Sales teams with AI-enhanced tools for pipeline management and decision support Continuously evaluating emerging AI capabilities across the GTM (Marketing & Sales) technology stack Sales Enablement, Training & Operational Readiness You ensure that Sales teams operate with the tools, knowledge, and operational discipline required to execute consistently across markets. Responsibilities include: Designing and maintaining structured Sales training formats and training kits aligned with Spire's GTM motions Delivering operational training on pipeline management, forecasting discipline, CRM usage, and reporting standards Ensuring Sales teams understand and adopt SalesTech and MarTech tools used across the revenue lifecycle Partnering with Marketing and Product teams to ensure Sales collateral and messaging are correctly applied in customer conversations Supporting onboarding and ramp-up of new Sales team members through standardized operational training programs This function ensures that Sales Operations not only provides tools and data, but also drives the operational discipline required for predictable revenue execution Deliverables Pipeline analytics and conversion insights Executive performance dashboards Bookings reporting and forecasting frameworks Budget and planning insights for Finance Governance of CRM, SalesTech, MarTech, and reporting standards Sales training program including formats and enablement kits Sales collateral and pitch frameworks aligned with GTM positioning Desired skillset 10+ years of experience in Sales Operations, Revenue Operations, or GTM Operations in technology-driven B2B environments supporting SaaS and DaaS recurring revenue business models Proven experience designing and scaling SalesTech and MarTech ecosystems Deep expertise with CRM systems (e.g., Salesforce, HubSpot) and revenue analytics tools Strong experience with pipeline analytics, forecasting models, and performance reporting by developing SaaS and DaaS KPIs and pro-actively managing and holding teams accountable Demonstrated ability to work directly with Sales leadership, Finance, and executive stakeholders Hands-on experience implementing automation and AI-driven insights in revenue operations Strong analytical, structured, and problem-solving capabilities Ability to balance strategic planning with operational execution Experience managing cross-functional and technical projects Excellent stakeholder management and communication skills Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office. Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. The anticipated base salary range for this position is listed below. Final base salary for this role will be based on the location, skills, experience and qualifications. In addition to base compensation, this role may be eligible for annual equity awards and our employee benefits program, including vacation, sick, and personal time off; optional medical, dental, vision, life, and disability coverage; a 401(K) plan; health and wellness reimbursement program; and participation in the Employee Stock Purchase Plan. Salary Range $130,000—$145,000 USD Global Perks Name Your Satellite Program (NYSP) Launch Attendance Generous Time Off Policy Education Assistance Program Employee Assistance Program (EAP) Employee Stock Purchase Program (ESPP) Family Leave Fitness Reimbursement Employee Referral Program Healthy snacks & beverages in every office

🏢 Summary: Senior Product Manager, Platform role focused on building and scaling internal platform capabilities that enhance developer experience, infrastructure, security, and SDLC operations. The position drives platform strategy, roadmap, and execution to deliver scalable, secure, and reliable tooling for engineering teams. It partners cross-functionally to improve CI/CD, observability, infrastructure abstraction, and overall developer productivity. 🗂️ Requirements: Experience building Platform as a Product at enterprise scale, Experience delivering developer tools, services, and APIs, Ability to work with infrastructure, CI/CD, observability, security, and platform architecture, Hands-on experience with Kubernetes ecosystem, CI/CD pipelines, Infrastructure-as-Code, observability tools, or GenAI coding tools, Experience defining and tracking technical metrics and KPIs, Experience leading cross-functional engineering initiatives 📃 Skills: Kubernetes, EKS, Karpenter, Kyverno, CI/CD, GitHub, Azure, Terraform, Pulumi, CloudFormation, NewRelic, Datadog, Grafana, Copilot, Cursor, GenAI, APIs, SRE, SDLC, Infrastructure, Observability, Security 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.About the Role We're seeking a Senior Product Manager, Platform to serve our internal product development squads and help guide us towards the platform of the future for Playlist. This role sits at the intersection of developer experience, infrastructure, security, and software development lifecycle (SDLC) operations. You'll work cross-functionally with engineering, SRE, security, and application teams to deliver intuitive, scalable, and secure platform capabilities that accelerate developer productivity and enable our business objectives. What You'll Do Developer Engagement & Advocacy Be the voice of our internal developers. Collect pain points, usage patterns, and feedback from engineering teams across Mindbody to develop an informed POV on the biggest opportunities for Platform teams to better serve the organization. Evangelize platform capabilities. Help development squads understand what the platform offers, how to best leverage platform products and other tools, and where opportunities exist for partnership and collaboration. Roadmap Synthesis: Work with AI tooling and analytics to synthesize this information and integrate it into strategic planning. Platform Strategy & Execution Own the platform roadmap across key themes including reliability & performance, platform modernization, developer experience, and operational excellence. Drive initiatives to improve developer experience, CI/CD workflows, infrastructure abstraction, security, and observability. Partner with security, compliance, and architecture teams to ensure platform capabilities are scalable, secure, and meet enterprise standards. Measurement & Impact Work with platform squads to define North Star metrics and establish a framework for tracking success metrics that demonstrate business impact. Measure platform adoption and effectiveness. Communicate the value of platform investments to leadership and stakeholders through data-driven storytelling. What You'll Bring Required Enterprise developer tooling experience: Proven track record building "Platform as a Product" either internally at scale or as an external offering. Developer-focused product management: Deep experience building tools, services, and APIs consumed by developers. You understand what makes developers productive and can translate technical requirements into product strategy. Technical depth: Ability to engage credibly with engineering teams on technical topics including infrastructure, CI/CD, observability, security, platform architecture, and GenAI Coding Tools. Hands on experience with one or more of the following areas: Kubernetes ecosystem (EKS, Karpenter, or Kyverno), CI/CD (Github Actions, Azure DevOps), Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation), Observability (New Relic, Datadog, or Grafana), GenAI Coding Tools (Copilot, Cursor) Cross-functional leadership: Track record of driving complex initiatives across multiple engineering teams, with influence rather than authority. Data-driven decision making: Experience defining metrics that matter and using data to prioritize, communicate impact, and drive continuous improvement. Nice to Have Previous experience as an SRE, software engineer, or in a similar technical role Experience with platform modernization and legacy system migrations Familiarity with developer portal tools, service catalogs, and internal developer platforms Experience in SaaS or B2B environments serving technical audiences Experience collaborating and aligning with global teams and moving projects forward asynchronously Success in Your First Year 30 Days: Build relationships across platform and application development squads. Establish regular touchpoints with key developer teams and their leaders. Begin synthesizing feedback from support channels. 90 Days: Deliver a refined platform vision and 2026 roadmap aligned with strategic themes. Launch developer engagement initiatives. Establish baseline metrics for platform health and developer satisfaction. 6 Months: Drive measurable improvements in key metrics (deployment time, DevEx scores, platform infrastructure adoption). Increase platform visibility and adoption across engineering. Establish the platform as a trusted partner to development teams. 1 Year: Demonstrate clear business impact through improved reliability, faster delivery cycles, and higher developer satisfaction. Position the platform for scale as Mindbody grows. Build a community of platform advocates across the organization. Why This Role Matters Platform Engineering at Mindbody touches every aspect of our technical operation—from how quickly we ship features to how reliably our services run to how secure our customer data remains. This role has the unique opportunity to accelerate every engineering team's effectiveness, enabling us to deliver better experiences for the millions of consumers and businesses who rely on Mindbody. As the first dedicated Platform PM, you'll shape not just what we build, but how we think about internal platforms as products. You'll establish practices, metrics, and relationships that will scale with the company for years to come. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: AI Product Manager role focused on defining and delivering AI-enhanced capabilities for a framework-agnostic UI component library, embedding agentic workflows and automated SDLC tooling into engineering practices. The position owns the product roadmap, backlog, and stakeholder alignment to drive measurable outcomes in an AI-powered development environment. 🗂️ Requirements: 3+ years experience as Product Owner or Product Manager in software engineering, Experience managing complex backlogs across multiple workstreams, Strong knowledge of Scrum and Kanban frameworks, PMBOK knowledge, Working knowledge of AI/LLM-powered tooling and prompt engineering, Understanding of agentic workflows and MCP concepts, Experience with CI/CD pipelines and SDLC automation, Experience with GitLab and automated code review tools, Ability to define acceptance criteria for AI features, Experience with delivery metrics and data-driven prioritization, Ability to produce PRDs and structured technical documentation, Business-level English (C1+) 📃 Skills: AI, LLM, MCP, CI/CD, GitLab, Scrum, Kanban, PMBOK, SDLC, LangChain, SemanticKernel, CrewAI, PowerBI, Grafana, Stencil, HTML 🏢 Description: (#5027) About the Role: AI Product Manager responsible for driving the success of AI products by combining expertise in product management principles with a deep understanding of AI technologies and their applications. We are looking for an AI-savvy Product Manager to join the project programme for our Client. The Engineering team builds and maintains a framework-agnostic UI component library used across Client’s software products, and is now actively embedding AI-assisted workflows, MCP-based agentic infrastructure, and automated SDLC tooling into its engineering practice. In this role you will own the product backlog, define and prioritise the roadmap for AI-enhanced capabilities, align cross-functional stakeholders (engineering, architecture, Client’s PMs), and drive measurable delivery outcomes in a fast-moving agentic tooling context. About the Client: Our Client is the largest engineering company in Europe, and holds the position of global market leader in industrial AI, automation, and industrial software. Become a part of Client’s innovation department which is creating and managing cutting-edge technical architectures, serves as a shared platform for research and development within Client's large organization. It primarily focuses on research and development including broad incorporation of Artificial Intelligence (AI), cloud-based software, high-performance computing, etc. Responsibilities: Product Strategy & Roadmap Define and maintain the AI product roadmap for the  UI component library product, aligned with Client’s Digital Innovation department’s strategic objectives. Translate business goals and engineering insights into a prioritised, well-groomed backlog using PMBOK and agile best practices. Lead quarterly UI component library roadmap reviews with stakeholders and N-iX leadership. AI & Agentic Infrastructure Ownership Own the product definition for AI-integrated SDLC tooling: issue analysers, GitLab analytics skills, Claude Code agents, MCP server configurations, and automated reporting pipelines. Work closely with the UI Architect, Engineering Leads to evaluate and prioritise new AI capabilities for integration into the  UI component library development lifecycle. Define acceptance criteria for agentic features, including observable behaviour, error handling, and handoff points between human and AI agents. Backlog & Delivery Management Manage and refine a complex backlog spanning UI components, AI tooling, DevOps automation, and platform quality. Coordinate and execute releases planning and scope management Aligning on business needs, performing AI-analysis for advancing the prioritization process, ensuring the issues and new features are structured and validated with business stakeholders/consumers. Stakeholder Alignment & Communication Act as the primary bridge between Client’s product stakeholders and the vendor’s and N-iX’s engineering teams, ensuring clear, timely, and transparent communication. Produce executive-level product roadmaps reports aligned to Company’s brand guidelines. Identify, track, and escalate risks and dependencies in the delivery timeline. Consumer & Quality Focus Maintain the consumer-facing  UI component library roadmap based on user requests and feedback; facilitate correction actions for input requirements from component consumers. Champion quality gate automation, testing framework improvements, and CI/CD pipeline coverage as product-level acceptance criteria. Key Skills & Requirements: Product Ownership 3+ years of experience as a Product Owner or Product Manager in a software engineering environment. Proven track record of managing complex backlogs with competing priorities across multiple workstreams. Strong command of agile frameworks (Scrum, Kanban) and PMBOK knowledge areas. AI & Technical Fluency Working knowledge of AI/LLM-powered tooling - including prompt engineering, agentic workflows, and MCP (Model Context Protocol) concepts. Ability to define product requirements for AI features without requiring deep ML expertise; comfort working alongside AI infrastructure and agent teams. Familiarity with modern SDLC automation: CI/CD pipelines, GitLab, automated code review, AI-assisted issue triage, and analytics-driven PM. Stakeholder & Delivery Management Demonstrated ability to manage enterprise stakeholders in a distributed, multi-vendor delivery model. Experience translating technical delivery progress into executive-ready communications (status reports, roadmap decks, risk registers). Data-driven mindset: comfortable with delivery metrics (cycle time, throughput, burndown, eNPS) as inputs to backlog prioritisation. Communication & Documentation Excellent written and verbal communication in English (business-level required; C1+). Ability to produce well-structured PRDs, discovery outputs, acceptance criteria, and stakeholder presentations. Nice to have: Experience with UI platform or design system products (component libraries, Stencil.js, web components). Familiarity with MCP server architecture, LLM agent orchestration frameworks (LangChain, Semantic Kernel, CrewAI), or agentic infrastructure patterns. Background working within large enterprise engineering organisations. Experience using AI-powered PM analytics or GitLab data pipelines for project health reporting. Proficiency with data visualisation tools (Power BI, Grafana, custom HTML/PDF reports). Certifications: Advantageous AI Product Management certification (e.g., Pragmatic Institute AI PM, Product School AI PM Certificate) ITIL 4 Foundation — for service and change management context in enterprise delivery