June 9, 2026

Creative Lead

Senior • Hybrid

16,000 - 20,000 PLN/mo

Warsaw, Poland

Location: Warsaw (hybrid: 1-3 per week in the office)

Salary: 16.000 - 20.000 PLN B2B

Contract type: B2B

Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!


A few facts about us:

  • Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1

  • We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

  • We currently rate at 4.7/5 in both Shopify and G2.

  • Our ML team was among the first in the world to launch an AI agent - (Lyro) for customer service! 🌍

  • Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

  • Currently, we hire over 150 fantastic people.

The Role

This is a 70% hands-on / 30% leadership role. The majority of your time you'll be in the work itself - designing, producing, and iterating performance creatives. The remaining 30% is about leading: managing a team of 2 designers, giving direction, mentoring, and building a creative operation that runs with ownership and accountability.

Day to day, you'll own the full creative loop: from hook ideation and scripting, through production and editing, to reading results.
You'll also set the direction for Brand and Web design across Tidio, Lyro, and Hubi - making sure everything your team ships is aligned with each brand's challenges and goals.

Job requirements

As a Creative Lead, you will be responsible for:

  • Staying across all three brands (Tidio, Lyro, Hubi) - understanding their challenges, positioning, and priorities to ensure design output stays aligned and purposeful.

  • Leading and mentoring a team of 2 designers (Brand & Web) - giving direction, fostering a proactive, end-to-end ownership mindset, and holding people accountable in line with our values.

  • Owning the creative process end-to-end - from systemizing production workflows and managing budgets to making data-driven decisions on what to scale or cut.

  • Designing and iterating static ad creatives for Meta - testing hooks, visuals, and formats to drive CTR and conversions.

  • Producing video ads and AI UGC end-to-end - from concept and script through generation, editing, and final delivery.

  • Independently analyzing creative performance in Meta Ads Manager - reading CTR, hook rate, thumbstop, and CPA, and translating that into the next iteration.

  • Continuously delivering, testing, and iterating on creatives based on campaign performance and insights - scaling winners and refreshing assets before fatigue hits.

  • Researching TikTok & Meta trends, ad formats, and hooks, and translating them into a structured pipeline of creative ideas and angles - bridging the gap between performance and design.

  • Stacking and managing AI tools for video and UGC production (Runway, Sora, HeyGen, Arcads, Captions, Creatify, ElevenLabs, Kling, etc.) - choosing the right tool for the job, not the other way around.

  • Collaborating with UGC creators and freelancers - writing briefs and scripts, coordinating the production process, and ensuring output meets performance standards.


You are the perfect candidate if you have:

  • Hands-on experience designing performance ads for SaaS, e-commerce, or D2C.

  • Strong project and production management skills - you can run a multi-brand creative operation, juggle freelancers and internal stakeholders, and keep quality high without bottlenecks.

  • A strong understanding of the paid social funnel - you know how hook, body, and CTA work together, and what separates a top-funnel creative from a retargeting one.

  • Experience managing or mentoring designers - you know how to give direction without micromanaging and how to build accountability into team culture.

  • Experience with AI UGC, faceless ads, avatar creatives, or user-style voiceover content.

  • Proficiency in Figma, CapCut, Premiere, or After Effects - enough to deliver end-to-end without dependencies.

  • A fast, iterative working style - you'd rather ship 10 variants and test than perfect one for a week.

  • Active knowledge of social media trends - you know what's working on Meta and TikTok right now, not a year ago.

  • The ability to balance hands-on craft with team leadership - comfortable spending the majority of your time executing at a senior/staff level while also owning people, process, and direction.

  • A structured approach to creative ideation - you don't just follow trends, you turn them into repeatable frameworks and pipelines your team can execute against.

What we offer:

  • Hybrid work model with flexible hours.

  • 26 days off guaranteed in a year.

  • Great development opportunities – company-supported courses and conferences.

  • Individual work tools – MacBook Pro, Dell screen, JBL headphones. You can tailor the equipment to your needs!

  • Mental well-being program – individual therapy sessions and resources for employees.

  • Sport & wellness benefit.

  • Free access to one of the most popular e-book/audiobook services.

  • Regular social events (company-wide offsites, team events).

  • Budget for 1:1 English language classes.



Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.

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Warsaw, Poland

27,300 - 33,600 PLN/mo

🏢 Summary: Tech Lead role in a Java team responsible for designing, developing, and maintaining scalable, secure software solutions in a Scrum environment. The position combines hands-on Java development with technical leadership, focusing on architecture, microservices, and cloud-based systems on AWS. You will translate business requirements into robust technical solutions aligned with architectural and non-functional standards. 🗂️ Requirements: Strong commercial experience in Java development, Hands-on experience with Spring Boot in production, Experience with AWS in production environments, Experience designing microservices and distributed systems, Strong knowledge of software architecture and design patterns, Experience addressing non-functional requirements (scalability, security, performance), Experience with Docker and CI/CD pipelines, Experience building and maintaining REST APIs 📃 Skills: Java, SpringBoot, AWS, EC2, RDS, S3, CloudWatch, Microservices, Docker, CI/CD, REST, Security, Architecture, DesignPatterns, DistributedSystems 🏢 Description: Salary: 1300 - 1600 PLN/MD on B2B Work model: e lastic hybrid (Warsaw / Kraków / Tricity) or remote with occasional office visits Why choose this offer? You can expect a flexible work organization The international work environment will allow you to interact with the English language daily Scandinavian organizational culture will provide you with a work-life balance The Jit community will bring you a nice time during regular integration meetings Project We are looking for an experienced Tech Lead to join a Java development team responsible for designing, developing, and maintaining high-quality software solutions. This role combines hands-on engineering with technical leadership , focusing on building scalable, secure, and maintainable systems while mentoring the team and driving technical excellence. As a Tech Lead , you will play a key role in t ranslating business requirements into robust technical solutions , ensuring alignment with architectural standards , non-functional requirements (NFRs) , and the broader technology strategy . You will work in an autonomous, self-organizing Scrum team and actively contribute to both delivery and continuous improvement. Expected competencies and knowledge Strong hands-on experience as a Senior Software Engineer with a primary focus on Java development Ability to combine active coding with technical leadership and ownership of technical decisions within the team Proven experience in designing and delivering secure, scalable, and high-quality software solutions Extensive experience with Spring Boot and AWS in production environments Strong understanding of software architecture, design patterns, and non-functional requirements (scalability, security, performance) Experience in designing and working with microservices and distributed systems Ability to coach developers, promote best practices, and support a self-organizing Scrum team Experience working closely with Product Owners and cross-functional stakeholders to translate business requirements into technical solutions Very good communication skills and fluency in spoken and written English Technologies you'll work with Java Spring Boot (REST APIs, Security, Data) AWS (EC2, RDS, S3, CloudWatch) Microservices architecture Docker & CI/CD Nice to have: Kafka React Basic knowledge of C# Client – why choose this particular client from the Jit portfolio? Our client is a Scandinavian supplier of software and services for purchasing and tendering processes in highly formalized conditions, such as orders in accordance with public procurement law at the level of the European Union or individual member states. The delivery center is located in Utrecht. Client’s platforms allow to announce tenders and conduct the entire procedure of collecting and evaluating offers at every stage of the purchasing process. They are used both by public administration bodies at various levels in European countries and by purchasing departments of large companies and corporations. About Jit Team The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 700 experienced experts . We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme. Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity . By supporting indigenous initiatives, we ensure the circulation of good energy.

Technology

Jit Team

AI SDLC Engineer

Mid

Hybrid

Gdynia, Poland

20,000 - 26,000 USD/mo

🏢 Summary: Hybrid developer role focused on transforming the software development lifecycle through active use of AI tools and agents across real production projects. The position combines hands-on development (Java/.NET/frontend/cloud) with driving AI adoption, automation, and process optimization within teams. The role involves building internal AI-based solutions and scaling AI-supported SDLC practices organization-wide. 🗂️ Requirements: Active software developer, Strong expertise in Java or .NET or frontend ecosystem, Active daily use of AI tools in development workflow, Understanding of full SDLC from analysis to production, Ability to demonstrate measurable impact of work, Willingness to work in hybrid model 📃 Skills: Java, .NET, Frontend, Cloud, AI, Claude, Copilot, Cursor, Playwright, SDLC, Automation 🏢 Description: Salary: 1000-1300 PLN net / MD Hybrid work: we expect a positive attitude toward working in a hybrid model . We can hire in any of our locations (Gdynia/Gdańsk, Warsaw, Rzeszów, Kraków) . Why choose this offer? A strong impact on how the entire organization works Work on real projects (not just POCs) More about this offer We are looking for a proactive developer who will help us transform the way we build software . We are creating an environment where most of the SDLC (analysis, UX, code, testing, documentation) is supported by AI (Claude Code, agents, automations). We already have teams working in this model — now we want to scale this approach across the entire organization. Requirements Active developer Strong expertise in one of the following ecosystems: Java / .NET / frontend - we expect any level of experience with these technologies Active use of AI in daily work (not just ChatGPT for “assistance”) Understanding of the SDLC end-to-end (analysis → production) Enjoyment of working with people and driving changes in how they operate Ability to demonstrate concrete impact: “I did X → result Y” Nice to have skills Experience with AI agents (e.g. Claude Code, Cursor, Copilot, etc.) Test automation experience (e.g. Playwright) Experience in measuring team productivity Experience in building internal tools / platforms Duties Work as a developer (Java / .NET / frontend / cloud) Build internal AI-based solutions (agents, workflows, automations) Join teams and help them change the way they work: demonstrate how to use AI in daily tasks, support the implementation of specific practices (code, testing, analysis, UX) Measure effectiveness (time, quality, throughput) Report the level of AI adoption in teams (usage, impact, maturity) Create and maintain standards for working with AI (prompting, agents, memory, workflows) Share knowledge and help build an internal community About Jit Team The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 700 experienced experts . We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme. Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity . By supporting indigenous initiatives, we ensure the circulation of good energy.

Technology

Jit Team

Senior Drupal & AI Developer

Senior

Remote

Warsaw, Poland

20,000 - 28,000 PLN/hr

🏢 Summary: 100% remote B2B role focused on designing and implementing GenAI solutions using Google Vertex AI, integrated with a Drupal-based high-traffic platform. The position centers on building RAG, AI Search, and agent-based architectures, along with scalable data pipelines and Python backend services. It is a long-term, production-oriented project emphasizing architectural quality, reliability, and observability. 🗂️ Requirements: Strong Python experience in AI projects (RAG, Agentic AI, or Search AI), Senior-level experience with Google Vertex AI (Vertex AI Search, Vertex RAG) or equivalent LLM platforms, Commercial experience with PHP, Experience with Drupal architecture and custom module development, Experience designing and maintaining data pipelines, Experience with API-based integrations, Hands-on experience with AI agent architectures and multi-agent orchestration, Experience with observability and monitoring for AI systems, Working knowledge of Kubernetes, Ability to design production-grade, scalable AI systems 📃 Skills: Python, VertexAI, RAG, LLM, Drupal, PHP, Kubernetes, REST, LangFuse, ADK, A2A, Git, CICD, HTML5, CSS3, JavaScript 🏢 Description: Salary: 1000 - 1400 PLN/day net+vat on B2B Work model: 100% remote Why choose this offer? Work on a high-traffic content and marketing platform used by millions of users Real impact on user-facing campaigns, landing pages, and editorial content Modern development environment with scalable architecture Project The project focuses on designing, implementing, and maintaining advanced GenAI solutions built around Google Vertex AI, with a strong emphasis on Vertex AI Search and Vertex RAG. The core goal is to integrate these capabilities into an existing Drupal-based platform, enabling intelligent search, retrieval-augmented generation, and AI-driven workflows powered by structured and unstructured data. The role is heavily centered on Vertex AI architecture, integrations, and data pipelines, with Drupal acting primarily as a consumer of AI-driven data and services. The project also includes building and orchestrating AI agents, implementing observability for AI systems, and developing robust backend services in Python. The overall setup is production-oriented, long-term, and focused on scalability, reliability, and architectural quality. Expected competences and knowledge Strong Python & AI experience (top priority): We are looking for someone with very solid Python skills and proven project-based experience in one or more of the following areas: RAG (Retrieval-Augmented Generation), Agentic AI, or Search AI. Google Vertex AI: Senior-level experience with Vertex AI, particularly Vertex AI Search and Vertex RAG, is highly preferred — or equivalent hands-on experience with other LLM/AI platforms. PHP (commercial experience): Commercial knowledge of PHP is required; it does not need to be current — experience from several years ago is acceptable. Kubernetes: Working-level familiarity sufficient to navigate and support a Kubernetes-based infrastructure (not an expert/DevOps role, but the ability to operate confidently within the environment). Proven track record in designing and maintaining data pipelines and API-based integrations Hands-on experience with AI agent architectures, including ADK (Google), A2A protocol, and multi-agent orchestration patterns Experience with observability and monitoring for AI systems, including tools such as LangFuse Solid experience with Drupal, including architecture understanding, custom module development, and ongoing maintenance Ability to work independently on complex architectures and make high-impact technical decisions Strong understanding of production-grade system design and AI integration best practices Responsibilities Design, implement, and evolve solutions based on Vertex AI Search and Vertex RAG Build and maintain API integrations between Vertex AI services and Drupal Develop and operate data pipelines feeding search and RAG systems Create and maintain Python-based backend services and internal tooling Maintain and extend existing Drupal architecture , focusing on integrations and stability Implement and orchestrate AI agents , including multi-agent collaboration patterns Ensure observability, monitoring, and reliability of GenAI components using tools like LangFuse Contribute to architectural decisions and guide best practices for AI-driven systems Technologies you'll work with Drupal PHP Python HTML5, CSS3, JavaScript REST APIs Kubernetes Git CI/CD tools and modern development workflows Client – why choose this particular client from the Jit portfolio? Our Client dominates the Polish e-commerce arena as the market leader since 1999 . With a user base of over 20 million and growing, this well-established platform is at the forefront of e-commerce, constantly striving for growth through market expansion and investment. As a major player in technology, our Client boasts a talented IT team of over 1,000 employees who focus on developing their own cutting-edge technologies. Jit Team has had a successful partnership with our Client since spring 2021 , with multiple software development teams dedicated to our Client's platforms. These teams operate autonomously, designing platform components through micro-services. Working with our Client offers a chance to contribute to a solution used by millions on a daily basis and to tackle the challenge of delivering software at a massive scale , where even a single second of delay can have a significant impact. This project provides a unique opportunity to work with state-of-the-art technologies and tools, making it a rare and valuable experience. About Jit Team The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 700 experienced experts . We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme. Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity . By supporting indigenous initiatives, we ensure the circulation of good energy.

Technology

Jit Team

Senior Software Engineer (C/C++)

Senior

Hybrid

Warsaw, Poland

18,900 - 26,000 PLN

🏢 Summary: Hybrid B2B role in a financial project focused on end-to-end ownership of a legacy system (4450 / LETU), including analysis of data flows, integrations, incident handling, and lifecycle decisions. The position involves working across C/C++ codebase, UI layer, VBA templates, and Java integrations while supporting regulatory changes and deployments. The role combines maintenance, modernization, and operational stability improvements in an international Scrum environment. 🗂️ Requirements: Strong C programming skills, Strong C++ programming skills, Experience with legacy system maintenance, Ability to analyze data flows and system integrations, Experience with incident investigation and debugging, Experience with CI/CD pipelines, Experience working in Scrum, Knowledge of credit domain, Experience with code packaging and deployment, Ability to work with VBA and Java components 📃 Skills: C, C++, DScreen, VBA, Java, Scrum, CI/CD, GitHub, Copilot 🏢 Description: Salary: 900 - 1300 PLN/day on B2B Work model: hybrid from Warszawa (2/3 days per week from the office) Why choose this offer? You can expect a flexible work organization The international work environment will give you the opportunity to interact with the English language on a daily basis Scandinavian organizational culture will provide you with work-life balance, you will gain time for additional training (financed by Jit) The Jit community will bring you a nice time during regular integration meetings Project You will be involved in a financial project focused on taking end-to-end ownership of 4450 / LETU and related components, including analysis of data flows, integrations, and dependencies across systems, support for mandatory regulatory or business-driven changes, incident investigation and debugging, packaging and deployment activities, as well as contributing to lifecycle decisions regarding maintainability, modernisation, or decommissioning of the solution . Responsibilities you'll have Take end-to-end ownership of 4450 / LETU and related components Analyse and understand data flows, integrations, and dependencies across systems Support mandatory regulatory or business-driven changes Investigate incidents and perform debugging activities Support packaging and deployment activities Work across C / C++ codebase, DScreen UI layer, VBA-based document templates, and minor Java integration components Drive knowledge consolidation through reverse engineering and KT structuring Improve documentation and operational stability Contribute to lifecycle decisions: maintain vs. modernise vs. decommission Participate in effort vs. value trade-off discussions with stakeholders Expected competences and knowledge C / C++ Scrum CI/CD Use of GitHub Copilot Domain knowledge of credit Technologies you'll work with C C++ DScreen VBA Java GitHub Copilot Client – why choose this particular client from the Jit portfolio? Jit Team has had an over-decade-long relationship with the leading financial group in the Nordic countries, and we are privileged to be our client's premier partner in Poland. At present, over 200 Jit personnel are engaged in the completion of more than 60 projects for this Norwegian major provider of financial services with a global presence and a strong focus on modern technology. Our customer's work atmosphere is epitomized by the Scandinavian culture , which is conducive to people who place emphasis on work-life balance and feedback culture . Furthermore, all projects are executed in international teams, giving constant exposure to the English language. About Jit Team The Human Factor of IT - it’s not just a slogan, it’s a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 770 experienced experts , to whom we offer developmental projects, a wide range of benefits, and a proprietary professional development programme. Together with clients from around the world, we create innovative IT solutions delivered by highly specialised and efficient teams. Behind our maxim are also charitable and educational activities. We support schools, universities, and educational institutions by conducting workshops, running educational projects, sponsoring events, and donating learning equipment. We offer internships that help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We also support numerous charitable organisations helping people in need, children, and the elderly. We are a Polish company and we share what we have achieved over more than 15 years of activity. By supporting local initiatives, we contribute to the circulation of good energy.

Technology

Jit Team

Senior Flutter Developer

Senior

Hybrid

Gdansk, Poland

19,000 - 27,300 PLN/mo

🏢 Summary: Hybrid Flutter and React developer role focused on building and maintaining mobile (iOS/Android) and web applications in the e-commerce domain. The position involves developing new features, integrating with backend APIs, and contributing to architectural decisions. The offer emphasizes modern technologies, technical ownership, and impact on product direction. 🗂️ Requirements: Strong experience with Flutter and Dart, Experience building mobile applications for iOS and Android, Knowledge of mobile architectures (MVVM, MVC or similar), Experience integrating REST or GraphQL APIs, Ability to debug and optimize mobile applications, Strong knowledge of React, Proficiency in JavaScript or TypeScript, Experience with modern frontend development (Hooks, state management), Solid knowledge of HTML and CSS, Experience implementing UI based on Figma designs 📃 Skills: Flutter, Dart, React, JavaScript, TypeScript, HTML, CSS, REST, GraphQL, MVVM, MVC, Figma, iOS, Android, Hooks, StateManagement 🏢 Description: Salary: 1000 - 1300 pln/md B2B Work model: elastic hybrid from Gdynia (at least 2 days per week from the office) Why choose this offer? We focus on modern technologies and a flexible approach – working in an environment where efficiency, collaboration, and autonomy matter. An organizational culture driven by innovation , transparency , and strong partnership within the team. The opportunity to work with leading brands in the e-commerce industry. A smaller organizational structure that allows for a real impact on project direction and technology decisions. Responsibilities (Flutter / Mobile) Design and develop mobile applications (iOS / Android) using Flutter Implement user interfaces based on designs and design systems (Figma) Integrate mobile applications with backend services ( REST / GraphQL APIs ) Ensure high code quality, performance, and application stability Participate in mobile architecture and technical decision-making Maintain and further develop existing mobile applications Additional Responsibilities (React / Web Frontend) Develop and maintain web applications using React Implement responsive and user-friendly interfaces Collaborate on building and maintaining shared UI components Integrate frontend applications with backend services and manage application state Competences and knowledge Flutter / Mobile Strong experience with Flutter and Dart Proven experience in building mobile applications for iOS and Android Understanding of mobile application architectures (e.g. MVVM, MVC , or similar) Experience with API integration Ability to debug, optimize, and improve mobile application performance Frontend / React Strong knowledge of React and JavaScript / TypeScript Experience with modern frontend development (hooks, state management) Solid understanding of HTML and CSS (or CSS-in-JS solutions) Nice to Have Experience with publishing applications to App Store and Google Play Familiarity with CI/CD pipelines for mobile or frontend projects Experience with testing ( unit / widget / e2e ) Knowledge of Material Design guidelines Experience working in Agile / Scrum product teams Understanding of backend systems or overall system architecture Client – why choose this particular client from the Jit portfolio? Polish clothing company originating from Gdańsk is one of the notable examples of business success. Over more than thirty years of its existence, it has come a long way from a small local import company to a major player in the apparel market. Today, it operates in over 25 markets , runs a network of more than 2,000 physical stores , and is rapidly expanding its international e-commerce presence. In recent years, the company has been focusing its investments primarily on IT, which has become a key driver of its business growth. About Jit Team The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 700 experienced experts . We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme. Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity . By supporting indigenous initiatives, we ensure the circulation of good energy.