Jira Administrator

🏢 Summary: The offer is for an Atlassian Administrator responsible for administering, optimizing, and developing the Jira and Confluence ecosystem, including integrations and automation. The role focuses on workflow configuration, system governance, performance troubleshooting, and leading upgrades and migrations. It requires close collaboration with engineering teams and ownership of the platform’s technical setup and integrations. 🗂️ Requirements: Hands-on experience administering Jira and Atlassian stack, Strong knowledge of Jira APIs, automation, and integrations, Experience designing and configuring Jira workflows and schemes, Experience troubleshooting system performance, workflows, and plugins, Experience configuring integrations with GitHub, GCP, and CI/CD pipelines, Ability to build advanced dashboards and reporting solutions, Understanding of Agile methodologies, Knowledge of cloud and web technologies, Availability to work overlapping East Coast hours, Work permit and residence in the European Union, Immediate availability or short notice period 📃 Skills: Jira, Confluence, Atlassian, APIs, Automation, Integrations, GitHub, GCP, CI/CD, Agile, Cloud, Web, Dashboards, Reporting 🏢 Description: 🟣 You will be: administering, maintaining, and optimizing the atlassian ecosystem including jira software, jira service management, and confluence, designing and configuring jira workflows, schemes, and integrations, creating and managing projects, dashboards, filters, and advanced queries, collaborating closely with engineering teams and program management stakeholders, evaluating, installing, and managing atlassian marketplace apps, owning user management, permissions, and governance across the platform, leading system upgrades, migrations, and consolidation initiatives, documenting system configurations, processes, and operational guidelines, setting up automations to improve team efficiency and streamline workflows. 🟣 Your profile: hands-on experience administering Jira and the broader Atlassian stack, strong understanding of Jira APIs, automation, and integrations, solid knowledge of Agile methodologies and ways of working, experience troubleshooting system performance, workflows, and plugins, strong communication and stakeholder management skills, experience configuring integrations with tools such as GitHub, GCP, and CI/CD pipelines, ability to build advanced dashboards and reporting solutions, general understanding of cloud and web technologies, detail-oriented, curious, and collaborative mindset, availability to work hours overlapping with the East Coast time zone (e.g. 11:00–19:00, 12:00–20:00, or 14:00–22:00 CET). immediate availability or a short notice period is preferred. Work from the European Union region and a work permit are required. 🟣 Recruitment Process: CV review – HR call – Technical Interview – Client Interview – Decision 🎁 Benefits 🎁 ✍ Development: development budgets of up to 6,800 PLN, we fund certifications e.g.: AWS, Azure, access to Udemy, O'Reilly (formerly Safari Books Online) and more, events and technology conferences, technology Guilds, internal training, Xebia Upskill. 🩺 We take care of your health: private medical healthcare, multiSport card - we subsidise a MultiSport card, mental Health Support. 🤸‍♂️ We are flexible: B2B or employment contract, contract for an indefinite period.

🏢 Summary: Senior-level role responsible for administering, configuring, and evolving the Atlassian ecosystem (Jira and Confluence), including workflow design, integrations, and lightweight development. The position combines platform ownership, custom plugin development, and process optimization in a complex enterprise environment. Requires close collaboration with business and IT stakeholders to deliver scalable, high-impact solutions. 🗂️ Requirements: 5–7 years of Jira Administration and/or Development experience, Strong knowledge of Jira Software, Jira Service Management, Confluence (Cloud or Data Center), Experience designing complex workflows, permission schemes, screen configurations, Experience with Jira REST APIs and webhooks, Hands-on development and deployment of Jira plugins and custom gadgets, Advanced JQL for reporting and dashboards, Familiarity with XML, JSON, REST concepts, Experience with Atlassian Marketplace plugin management, Ability to document technical configurations and runbooks 📃 Skills: Jira, Confluence, JQL, REST, API, Webhooks, XML, JSON, ScriptRunner, Automation, Agile, Scrum, ITIL 🏢 Description: Svitla Systems Inc. is looking for a Senior Jira Administrator for a full-time position (40 hours per week) in Europe. Our client is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owned and licensed brands. Founded in 1997, the company celebrates imaginative play with a progressive focus on identifying emerging trends and turning them into high-quality products for consumers of all ages. It engages consumers through innovative play experiences with popular brands. In addition to toys, offerings include Metaverse gaming, costumes, and pet products. You'll own and evolve the Atlassian ecosystem, partnering closely with business and IT stakeholders to design workflows, optimize processes, and ensure Jira and Confluence are best-in-class tools for the teams. It is a hands-on, senior-level role that combines platform administration, configuration, and lightweight development. wa This role requires working hours with overlap till 7:00 PM CET Requirements 5–7 years of hands-on experience as a Jira Administrator and/or Developer. Strong knowledge of Jira Software, Jira Service Management, and Confluence (Cloud and/or Data Center). Proven experience designing complex Jira workflows, permission schemes, and screen configurations. Experience working with Jira REST APIs and webhooks for custom integrations. Hands-on experience developing and deploying Jira plugins and custom gadgets. Strong knowledge of JQL (Jira Query Language) for advanced reporting and dashboard creation. Familiarity with XML, JSON, and REST API concepts. Experience with Atlassian Marketplace plugin evaluation and lifecycle management. Ability to document technical configurations and write clear runbooks. Strong analytical and problem-solving ability to translate business needs into technical solutions. Excellent skills for stakeholder communication; be comfortable presenting to both technical and non-technical audiences. Self-directed and organized individual with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with a continuous improvement focus. Nice to have Atlassian certifications (ACP-100, ACP-120, or equivalent). Experience with ScriptRunner, Automation for Jira, or similar tools. Background in Agile/Scrum delivery environments. Exposure to ITIL or IT service management frameworks. Responsibilities Gather business requirements and translate them into optimized Jira and Confluence configurations. Create and manage Jira projects, issue types, screens, workflows, permission schemes, and notification schemes. Design and implement Jira workflows and screen schemes for complex, high-impact initiatives. Evaluate, test, install, and configure Jira and Confluence plugins; manage licensing requirements. Support end-users across the organization with Jira and Confluence usage and best practices. Leverage Jira APIs and webhooks to build integrations with external tools and automate workflows. Develop and maintain custom XML-based Jira gadgets and dashboard components. Build and maintain reports, dashboards, and queries (JQL) tailored to team and leadership needs. Generate comprehensive documentation on workflows, configurations, and processes to support runbooks. Respond to platform incidents, investigate root causes, and implement resolutions. Identify and drive continuous improvements to Jira/Confluence to enhance adoption and efficiency. We offer US and EU projects based on advanced technologies. Competitive compensation based on skills and experience. Regular performance appraisals to support your growth. Flexibility in workspace, either remote or our welcoming office. Bonuses for article writing, public talks, other activities Generous time off, including vacation, national holidays, sick leaves, and family days. Personalized learning programs tailored to your interests and skill development. Free tech webinars and meetups organized by Svitla. Regular corporate online activities. Awesome team and a friendly, supportive community!

🏢 Summary: The role focuses on designing and implementing a KPI-driven delivery management model across multiple product teams during an organizational transformation. It involves standardizing end-to-end processes, unifying tools (including Jira migration), and establishing consistent reporting and governance to ensure high data quality and transparency. The position requires close collaboration with product, technology, and business teams to enable data-driven delivery and effective change adoption. 🗂️ Requirements: Strong analytical skills with KPI-driven process design, Proven experience in end-to-end delivery process implementation, Experience in process discovery and assessment, Ability to define and measure delivery KPIs, Practical experience in Jira configuration for reporting, Experience in designing reporting models and ensuring data quality, Experience in tool standardization and migration to Jira, Ability to collaborate with Jira administrators on technical requirements, Experience in governance implementation for prioritization and budgeting, Strong change management and process documentation skills 📃 Skills: Jira, KPIs, Reporting, CAPEX, OPEX, AzureDevOps, ProcessModeling, WorkflowDesign, DataAnalysis, Governance 🏢 Description: Delivery Manager 📍 Remote from Bulgaria Project description The project is carried out as part of an organizational transformation, where multiple product teams (both internal and external vendors) collaborate to develop and maintain digital products. The current environment is characterized by diverse ways of working, inconsistent processes, and limited transparency in delivery execution. As a result, business stakeholders lack reliable data regarding, among others, delivery predictability, prioritization efficiency, and cost allocation (CAPEX vs OPEX). The goal of the project is to design and implement a consistent, KPI-driven delivery management model across the entire organization . This includes standardizing end-to-end processes (from intake to release), unifying tools (including an ongoing or planned migration to Jira), and defining clear and consistent reporting mechanisms. A key focus is ensuring high data quality and consistency at the source, enabling reliable reporting and data-driven decision-making. The project involves close collaboration with product, technology, and business teams to translate reporting and governance needs into practical processes and tool configurations. An important element is also the effective implementation of changes within the organization, ensuring that new ways of working are not only designed but fully adopted by teams. Technical requirements (must have): Strong analytical skills and the ability to start from business reporting needs (KPIs) and design delivery processes “backwards” (from report to process) Proven experience in defining, implementing, and optimizing end-to-end delivery processes (from intake to release) Ability to analyze and assess processes (process discovery & assessment), including quickly understanding current team workflows and identifying gaps, inefficiencies, and inconsistencies Ability to translate business expectations into measurable KPIs (e.g., lead time, cycle time, SLA adherence, prioritization efficiency) Practical experience in designing Jira configurations (not necessarily at an admin level), including: Issue hierarchy structure (Epic / Feature / Story / Task) Component structure for reporting purposes Fields for tracking CAPEX vs OPEX Workflow alignment to ensure proper KPI reporting Ability to define reporting models (e.g., lead time from issue creation to delivery, on-time delivery vs priority) and ensure proper data collection Experience in designing data-driven processes, ensuring each delivery stage supports future reporting and transparency Ability to effectively collaborate with Jira administrators by clearly defining requirements and ensuring proper implementation Experience in tool standardization and migrations (e.g., Azure DevOps → Jira), including: Maintaining reporting consistency across teams Managing access and visibility restrictions for external vendors Strong change management and communication skills, including: Clear process documentation Effective communication of changes to stakeholders Acting as a change champion and supporting adoption Training teams on new ways of working Ability to define and implement governance principles in prioritization, budgeting (CAPEX/OPEX), and delivery monitoring Focus on building transparency for business stakeholders through structured and reliable reporting Benefits: Collaborative and supportive team culture Exposure to innovative projects  in the biopharmaceutical industry Opportunity to work with global teams and stakeholders 📩 If you’re interested and meet the qualifications, please send your CV to Alina Pchelnikova at alina.pchelnikova@dcvtechnologies.co.uk

🏢 Summary: Senior role focused on advanced administration, configuration, and optimization of Jira (Cloud/Data Center) environments. The position involves scripting and automation, designing complex workflows and schemes, and managing integrations with other development tools. The role also covers performance troubleshooting, upgrades, and overall maintenance of the Atlassian ecosystem. 🗂️ Requirements: 3-5 years of experience administering Atlassian environments (Jira, Confluence), Proven experience in scripting and automation in Jira, Strong knowledge of Jira architecture, workflows, permission schemes, and project configuration, Experience with plugins and tool integrations, Experience managing Jira Cloud and Data Center instances 📃 Skills: Jira, Confluence, Groovy, ScriptRunner, Automation, Bitbucket, CICD, Atlassian, DataCenter, Cloud, Workflows, Permissions, Plugins, Integrations 🏢 Description: Zakres obowiązków: Zaawansowane administrowanie, konfigurowanie i utrzymywanie instancji Jira (Cloud/Data Center). Tworzenie i optymalizacja skryptów (np. w Groovy/ScriptRunner) w celu automatyzacji złożonych procesów i workflow. Projektowanie i implementacja niestandardowych schematów, typów zadań, pól i uprawnień, zgodnie z zaawansowanymi potrzebami biznesowymi. Zarządzanie integracjami Jiry z innymi narzędziami (np. Confluence, Bitbucket, systemy CI/CD). Rozwiązywanie skomplikowanych problemów technicznych i wydajnościowych. Pełnienie roli eksperta i mentora dla zespołu w zakresie najlepszych praktyk i możliwości platformy Atlassian. Monitorowanie stanu aplikacji, przeprowadzanie aktualizacji i zarządzanie licencjami. Wymagania: Minimum 3-5 lat doświadczenia w administrowaniu środowiskiem Atlassian (Jira, Confluence). Udokumentowane doświadczenie w tworzeniu skryptów i automatyzacji w Jirze (np. przy użyciu ScriptRunner, Automation for Jira). Głęboka znajomość architektury Jiry, w tym schematów (workflow, uprawnień, notyfikacji), uprawnień i konfiguracji projektów. Doświadczenie w pracy z dodatkami (pluginami) i integracjami. Umiejętność analitycznego myślenia i samodzielnego rozwiązywania złożonych problemów. Dobre zdolności komunikacyjne i umiejętność współpracy z zespołami technicznymi i biznesowymi.

🏢 Summary: B2B role focused on development, administration and maintenance of Jira and Confluence environments, including process modeling, automation and system integrations. The position involves platform enhancement, migration projects and close cooperation with business and technical teams. Hybrid work model with start planned for mid‑2026. 🗂️ Requirements: Minimum 3 years of experience in Jira and Confluence administration, Experience in configuring and maintaining Atlassian platforms, Knowledge of Java or Groovy, Basic knowledge of HTML, Knowledge of REST and SOAP, Practical experience with Linux (RedHat/CentOS), Experience in business process modeling, Understanding of Agile and Scrum methodologies 📃 Skills: Jira, Confluence, Java, Groovy, HTML, REST, SOAP, Linux, RedHat, CentOS, Agile, Scrum 🏢 Description: Poszukujemy doświadczonej osoby, która będzie odpowiadać za rozwój, administrację oraz utrzymanie środowiska Jira i Confluence. Szukamy specjalisty, który potrafi łączyć kompetencje techniczne z rozumieniem procesów biznesowych i wspierać organizację w efektywnym wykorzystaniu narzędzi Atlassian. Zadania: Administracja, konfiguracja i utrzymanie systemów Jira oraz Confluence Projektowanie, modelowanie i automatyzacja procesów biznesowych Rozwój funkcjonalności platformy Atlassian Integracja Jira i Confluence z innymi systemami Wsparcie użytkowników oraz rozwiązywanie bieżących problemów Udział w projektach migracyjnych i rozwoju środowiska Współpraca z zespołami biznesowymi i technicznymi przy analizie wymagań oraz wdrażaniu rozwiązań Wymagania: Minimum 3 lata doświadczenia w administracji i konfiguracji Jira oraz Confluence Znajomość języków Java lub Groovy Podstawowa znajomość HTML Znajomość technologii REST oraz SOAP Praktyczna znajomość systemów Linux (RedHat/CentOS) Znajomość metodyk Agile i Scrum Umiejętność modelowania procesów biznesowych Bardzo dobre umiejętności komunikacyjne i nastawienie na współpracę Mile widziane: Doświadczenie w tworzeniu dodatków i rozszerzeń do Jira Znajomość JavaScript Doświadczenie w przekładaniu wymagań biznesowych na działające rozwiązania Znajomość relacyjnych baz danych oraz SQL Znajomość UML Podstawowa konfiguracja serwerów Apache lub NGINX Doświadczenie analityczne i projektowe w obszarze IT Swobodna komunikacja w języku angielskim Dodatkowe informacje: Projekt: Rozwój i utrzymanie procesów biznesowych realizowanych na platformie Jira i Confluene. W zakres działań wchodzi również rozwój technologiczny środowiska oraz udział w projektach migracyjnych. Start: czerwiec/lipiec 2026 Forma współpracy: B2B Stawka: 140 - 170 zł/h Tryb pracy: Hybryda - 1-2 x w tygodniu z biura

🏢 Summary: The role focuses on comprehensive administration and optimization of the JIRA environment, including workflow configuration, permissions management, automation, and system integrations. The position involves developing plugins, implementing integrations via APIs, monitoring performance, and ensuring process consistency and high-quality documentation. It is a technically oriented role centered on Atlassian systems management and integration. 🗂️ Requirements: Higher education in Computer Science or related field, Commercial experience in Atlassian systems administration, Strong knowledge of JIRA Software, Strong knowledge of JIRA Service Management, Ability to develop JIRA plugins using Java, Ability to use REST API for integrations, Basic programming skills in Groovy or Python, Ability to write and optimize JQL queries, Knowledge of Microsoft SQL Server configuration, Knowledge of PostgreSQL, Ability to read technical documentation in English 📃 Skills: JIRA, JIRA Software, JIRA Service Management, Java, Groovy, Python, REST, JQL, SQL, Microsoft SQL Server, PostgreSQL, ScriptRunner, API 🏢 Description: Na tym stanowisku będziesz odpowiadać za spójność procesów – od konfiguracji workflow i schematów uprawnień, po wdrażanie automatyzacji i integracji z zewnętrznymi systemami. Jeśli masz doświadczenie w administracji systemami Atlassian i chcesz w pełni wykorzystać swoje techniczne umiejętności, zapewniając utrzymanie wysokiej jakości dokumentacji procesowej - aplikuj! Profil stanowiska Wykształcenie wyższe informatyczne lub pokrewne Doświadczenie w administracji systemami Atlassian: dobra znajomość JIRA Software i JIRA Service Management Znajomość: Java w stopniu umożliwiającym tworzenie pluginów do JIRA REST API, podstaw programowania (Groovy/Python) na potrzeby integracji oraz biegłość w zapytaniach JQL podstaw konfiguracji Microsoft SQL Server baz danych, w tym PostgreSQL języka angielskiego w stopniu umożliwiającym czytanie dokumentacji technicznej Gotowość do przyswajania wiedzy i nowych umiejętności Umiejętność analitycznego myślenia oraz pracy w zespole Profesjonalne podejście do obowiązków – dobre umiejętności komunikacyjne oraz samodzielność Mile widziana znajomość technologii/rozwiązań w obszarze integracji systemów i mechanizmów umożliwiających wdrożenie ich w procesy JIRA Twoje zadania Administracja systemem JIRA Pełne zarządzanie instancją JIRA (konfiguracja projektów, uprawnień, workflow, pół niestandardowych, automatyzacji, ScriptRunner itd.) Dokumentowanie konfiguracji Utrzymywanie ustalonej spójności i weryfikacja przestrzegania ustalonych zasad przez użytkowników Reagowanie na bieżące zgłoszenia Monitorowanie wydajności JIRA, eliminacja powtarzalnych zadań poprzez natywną automatyzację Sugerowanie zmian, identyfikacja wąskich gardeł, proaktywne proponowanie zmian Integracja JIRA z innymi systemami wewnętrznymi poprzez API czy narzędzia middleware Raportowanie na potrzeby powyższych działań i na potrzeby kierownictwa Podstawowa administracja na poziomie systemowym Dla Ciebie Możliwość korzystania z zaawansowanych narzędzi AI i Google Workspace Prywatna opieka medyczna w Allianz - dostęp do specjalistów i badań diagnostycznych dla Ciebie i Twoich najbliższych System kafeteryjny - możesz wybrać pełne dofinansowanie do karty Multisport czy przeznaczyć środki na kulturę, wypoczynek lub sport i zakupy Współpraca z różnymi zespołami kompetencyjnymi, która pozwoli Ci na poznanie nowych technologii i poszerzenie wiedzy w obszarze IT Możliwość pracy w modelu hybrydowym po okresie wdrożenia (2 dni pracy zdalnej, 3 dni pracy z biura)

🏢 Summary: B2B offer for an Atlassian Administrator (SME) responsible for configuring, optimizing and supporting Jira, Confluence and Jira Service Management Data Centre environments. The role focuses on process improvement, automation, service workflow design and user enablement, including Advanced Roadmaps planning and reporting. Hybrid work model based in Kraków. 🗂️ Requirements: Experience with Jira Software, Experience with Confluence, Experience with Jira Service Management, Ability to configure workflows, projects, fields, screens and permissions, Ability to configure automations, request types, portals, SLA and queues in JSM, Knowledge of Advanced Roadmaps and task hierarchy management, Experience with knowledge base integration in JSM 📃 Skills: Jira, Confluence, JSM, AdvancedRoadmaps, Automation, SLA, Workflows, DataCentre, Cloud, Python, NodeJS 🏢 Description: Administrator Atlassian (SME) Forma współpracy: B2B | Lokalizacja: hybrydowo, Kraków Poszukujemy eksperta Atlassian, który wesprze zespoły w efektywnym korzystaniu z Jira i Confluence Data Centre. Osoba na tym stanowisku będzie pomagać w usprawnianiu procesów, wdrażaniu najlepszych praktyk oraz szkoleniu użytkowników, aby maksymalnie wykorzystać możliwości platform. Zakres obowiązków: Wsparcie użytkowników Jira, Confluence i Jira Service Management (JSM) w codziennej pracy. Doradztwo w zakresie konfiguracji projektów, workflowów, pól, ekranów oraz uprawnień. Projektowanie i utrzymanie struktur informacji w Confluence, w tym przestrzeni, szablonów i zasad zarządzania. Tworzenie i utrzymywanie automatyzacji w Jira/JSM w celu redukcji ręcznej pracy i zwiększenia spójności procesów. Współpraca przy projektowaniu procesów serwisowych i realizacyjnych, workflowów zgłoszeń/incydentów, zatwierdzeń i raportowania. Przygotowywanie dokumentacji, przewodników „how-to”, prowadzenie szkoleń i onboardingów użytkowników. Wsparcie planowania projektów i raportowania przy użyciu narzędzi typu Advanced Roadmaps. Wymagania: Doświadczenie w Jira Software, Confluence i Jira Service Management. Umiejętność konfiguracji automatyzacji, typów zgłoszeń/portali, SLA, kolejek i integracji bazy wiedzy w JSM. Znajomość Advanced Roadmaps (Plans) i zarządzania hierarchią zadań oraz zależnościami między zespołami. Dobre umiejętności komunikacyjne i współpracy z interesariuszami technicznymi i nietechnicznymi. Nastawienie na ciągłe doskonalenie procesów, doświadczenia użytkownika i mierzalnych wyników. Mile widziane: Doświadczenie z Jira i Confluence Cloud, w tym świadomość różnic funkcjonalnych i ograniczeń aplikacji. Podstawowa znajomość programowania (Python, NodeJS). Wsparcie środowisk hybrydowych i planowanie adopcji platformy Cloud. Oferujemy: Atrakcyjne wynagrodzenie w formule B2B. Pracę w modelu hybrydowym (biuro w Krakowie + praca zdalna). Elastyczne godziny pracy i przyjazne środowisko. Pakiet benefitów: prywatna opieka medyczna, karta sportowa, budżet szkoleniowy, wydarzenia integracyjne. Możliwość rozwoju w obszarze narzędzi Atlassian i procesów IT oraz wsparcie w zdobywaniu certyfikacji.

🏢 Summary: The offer is for a Junior Jira Administrator responsible for supporting daily platform administration, basic project configuration, and user support. The role involves translating business requests into Jira configuration changes and maintaining technical documentation. It also includes collaboration with senior administrators on more complex implementation tasks. 🗂️ Requirements: Basic knowledge of Atlassian ecosystem (Jira, Confluence), Experience in Jira project configuration, Ability to configure workflows and custom fields, Understanding of business requirements analysis, Ability to manage permissions and boards (Kanban/Scrum), Technical documentation skills 📃 Skills: Jira, Confluence, Atlassian, Kanban, Scrum, Workflows, Documentation, Permissions, Configuration 🏢 Description: Zakres obowiązków: Wsparcie w codziennej administracji platformą Jira. Prosta konfiguracja projektów: tworzenie nowych projektów, zarządzanie uprawnieniami, konfigurowanie tablic (Kanban/Scrum). Analiza zgłoszeń biznesowych i przekładanie ich na zmiany w konfiguracji Jiry (np. dodawanie nowych pól, modyfikacja workflow). Wsparcie użytkowników końcowych w rozwiązywaniu bieżących problemów i odpowiadanie na pytania dotyczące działania systemu. Tworzenie i utrzymywanie dokumentacji technicznej dotyczącej konfiguracji. Współpraca ze starszymi administratorami przy bardziej złożonych zadaniach i projektach wdrożeniowych. Wymagania: Podstawowa znajomość ekosystemu Atlassian (Jira, Confluence) – np. z perspektywy zaawansowanego użytkownika lub stażu. Zdolność analitycznego myślenia i umiejętność rozumienia potrzeb biznesowych. Bardzo dobra organizacja pracy i dbałość o szczegóły. Chęć do nauki i rozwoju w obszarze administracji systemami IT. Komunikatywność i pozytywne nastawienie do wspierania innych

🏢 Summary: The offer is for an experienced Project Manager to lead complex, multi-market IT transformation initiatives within a strategic program in the financial services sector. The role focuses on end-to-end project delivery, aligning business and IT teams, and ensuring effective governance, risk management, and stakeholder communication. You will drive process optimization and technology initiatives using Agile practices and Jira-based project tracking. 🗂️ Requirements: Minimum 5 years of Project Management experience in IT transformation, business applications, or infrastructure projects, Experience managing full project lifecycle from requirements analysis to implementation and optimization, Strong knowledge of SDLC and Agile methodologies, Experience in risk management, change management, and dependency tracking, Experience working with technical teams and senior stakeholders, Practical experience with Jira including task management and reporting, Ability to combine Project Management, Business Analysis, and Change Management, Very good English skills (B2/C1) 📃 Skills: ProjectManagement, SDLC, Agile, Jira, RiskManagement, ChangeManagement, BusinessAnalysis, KPI, Roadmapping, StakeholderManagement 🏢 Description: Billennium is a global technology company with over 20 years of experience, committed to innovation and empowering businesses. As an employer, we offer a supportive, growth-focused environment where collaboration and creativity thrive. Join us to shape the future of technology together! About the Client Our client is a leading company in the debt management and financial services sector, operating across multiple international markets. You will join a strategic transformation program focused on process optimization, technology initiatives, and improving collaboration across business areas, IT teams, and global markets. What you will do • Lead complex transformation initiatives within a multi-market program, ensuring alignment between business, IT teams, international units, and program governance structures • Manage end-to-end project delivery, including planning, roadmap creation, milestones tracking, dependencies, risks, budget, and quality monitoring • Work closely with business process owners to analyze needs, structure requirements, prioritize initiatives, and support decision-making • Coordinate cooperation between multiple stakeholders, ensuring transparent communication and consistent information flow across markets and teams • Prepare project reports, KPI dashboards, analyses, and recommendations to support operational and strategic decisions • Organize and facilitate project meetings, status updates, alignment sessions, and decision-making forums • Maintain project governance using Jira and tracking tools, ensuring visibility of progress, blockers, dependencies, and delivery status What we are looking for • Minimum 5 years of experience in Project Management , preferably within IT transformation, business applications, or infrastructure projects • Experience managing the full project lifecycle: goal definition, requirements analysis, roadmap creation, delivery, implementation, and optimization • Strong understanding of SDLC , Agile methodologies, and cooperation with technical teams • Experience in risk management, change management, dependency tracking, and stakeholder communication • Ability to work effectively with senior stakeholders across business, IT, management, and international teams • Practical experience with Jira (creating tasks, reporting, dashboards, tracking progress and project metrics) • Ability to combine areas of Project Management, Business Analysis, and Change Management • Very good English communication skills ( B2/C1 ) Nice to have • Experience in the financial services industry • Knowledge of Lean Management methodologies • Experience working with multiple markets, countries, or distributed organizational units • Experience in fast-paced transformation environments Soft skills • Strong ownership mindset with the ability to drive topics independently and proactively • Ability to manage ambiguity, structure incomplete information, and turn it into actionable plans • Strategic, process-oriented, and analytical approach to solving complex challenges • Excellent communication skills with the ability to adapt communication style to different audiences • Strong organization skills with focus on quality, priorities, and successful delivery Perks and benefits • Comprehensive benefits – enjoy Udemy for Business, private medical care, Multisport card, veterinary package, language lessons, and shopping vouchers • Flexibility – adaptable working hours and remote/hybrid work options to suit your lifestyle & location • Career growth – access to professional development opportunities and partnerships with Microsoft, AWS, Snowflake, Salesforce & more • Global collaboration – work with a diverse, international team • Innovative environment – be part of a forward-thinking and growth-oriented workplace • Engaging community – participate in team-building events, hackathons, and CSR initiatives • A pleasant surprise to start your journey with us in the form of a welcome pack Recruitment process • HR call • Technical interview • Interview with the dedicated client • Final decision / feedback 👉 Sounds interesting? 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🏢 Summary: Senior Atlassian System Engineer role focused on administering, stabilizing, and scaling Jira and Confluence in a large enterprise environment. The position involves designing workflows, governance models, automations, and integrations to ensure a secure, scalable, and user-friendly Atlassian ecosystem. You will collaborate with cross-functional teams to optimize service management, knowledge sharing, and platform standards across global teams. 🗂️ Requirements: 4+ years administering Jira and Confluence in enterprise environments, Strong hands-on Jira workflow, field, screen, and permission configuration, Experience managing Confluence spaces, templates, and permissions, Automation rules, dashboards, filters, and reporting configuration, User, group, and access management in enterprise Atlassian setups, Experience with marketplace apps, integrations, APIs, or scripting, Understanding of platform governance and scalable administration practices, Ability to translate business needs into Jira and Confluence solutions, Experience with AI tools for problem-solving and documentation, Fluency in English 📃 Skills: Jira, Confluence, Atlassian, Automation, APIs, SSO, SCIM, JSM, Scripting, Dashboards, Reporting, Integrations, AtlassianAccess, Cloud 🏢 Description: N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact. Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Senior Atlassian System Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers. We are looking for a Senior Atlassian Systems Expert who can quickly assess, stabilize, improve, and document our Jira and Confluence setup while working closely with our internal Atlassian expert. Employee Tech is responsible for delivering a secure, scalable, and frictionless digital workplace experience for employees across Europe, Canada, and India. Within that landscape, Jira and Confluence play a central role in how teams plan work, manage service delivery, document decisions, and share knowledge across functions. In this role, you will work closely with our clients’ Atlassian expert to help design, administer, and continuously improve our Jira and Confluence environments. You will help shape platform standards for workflows, permissions, spaces, templates, reporting, and knowledge architecture while ensuring the platform remains reliable, usable, and aligned with business needs. A key part of the role will be helping our clients scale and govern the Atlassian ecosystem through smart configuration, automation, and integrations. This includes improving request workflows, permission models, and reporting, supporting enterprise administration practices, and partnering with teams to make Jira and Confluence easier to use at scale. Experience with automation, marketplace apps, APIs, SSO/SCIM-aware environments, and service management use cases is highly valuable. Responsibilities: Own and operate our Atlassian platform end-to-end, with primary responsibility for Jira and Confluence administration, configuration, and continuous improvement. Partner with our Atlassian expert to advise teams on best practices for workflows, project setup, spaces, permissions, and knowledge structure. Design, maintain, and improve Jira workflows, issue types, screens, fields, automations, dashboards, and reports to support business and operational processes. Administer Confluence spaces, templates, permissions, and content governance to enable effective knowledge management and collaboration. Manage and optimize roles, groups, and permission models across the Atlassian environment in partnership with security and platform stakeholders. Evaluate, configure, and support integrations and marketplace apps that extend Jira and Confluence capabilities while maintaining platform stability and governance. Drive automation and standardization to reduce manual work, improve data quality, and create consistent user experiences across teams. Troubleshoot complex platform issues and serve as an escalation point for configuration, permissions, automation, and adoption challenges. Support day-to-day operational tickets and user requests as needed during periods of high workload or increased support demand. Partner closely with Employee Tech, Security, PMO, Engineering, and Business stakeholders to balance governance, usability, and scalability. Create and maintain documentation, standards, and enablement materials to improve adoption and reduce key-person dependency. Requirements: Strong hands-on experience administering Jira and Confluence (4+ years) in a medium to large enterprise environment. Practical experience with: Workflow, field, screen, and permission configuration in Jira Confluence spaces, permissions, templates, and content organization Automation rules, dashboards, filters, and reporting User, group, and access management in enterprise Atlassian environments Marketplace apps, integrations, APIs, or scripting for platform enhancement Strong understanding of platform governance, permissions strategy, and scalable administration practices. Experience partnering with technical and non-technical stakeholders to translate process needs into effective Jira and Confluence solutions. Comfort balancing standardization and flexibility in a growing, multi-team environment. Demonstrated ability to use AI tools (e.g. ChatGPT) to accelerate problem-solving, system design, and documentation while applying strong engineering judgment and security awareness. Comfort working in a global, distributed environment across time zones. Clear, pragmatic communication skills; you can explain platform concepts to both technical and non-technical audiences. Experience with Jira Service Management, Atlassian Access, SSO/SCIM, or cloud migrations is a strong plus . Fluency in English is required; German is a plus.