EUC Deskside Support Engineer

🏢 Summary: Product Manager role owning the end-to-end mobile app experience (iOS and Android), driving engagement and conversion through data-informed, high-impact features. Responsible for app roadmap, experimentation, and alignment with marketing to support profitable demand growth. Works cross-functionally to deliver iterative improvements from discovery to release. 🗂️ Requirements: Hands-on experience shipping features on iOS and Android, Experience running A/B tests and experiments, Strong data analysis and metrics interpretation skills, Ability to use product management tools (e.g., Jira, Miro), Technical understanding to collaborate effectively with engineers, Experience defining and prioritising product roadmaps, Fluent English (spoken and written) 📃 Skills: iOS, Android, A/B testing, Analytics, Jira, Miro, AI, CRM, Performance, Data 🏢 Description: About Secret Escapes Secret Escapes is a members-only, online travel deals company, offering inspiring travel experiences and hand-picked offers to over 60 million members worldwide. Operating in 10 countries across Europe, Secret Escapes continues to grow and establish itself as a unique business, dedicated to giving our members the best range and value in luxury travel at low prices. The Role This role sits right at the top of the funnel. You own the first impression and everything that follows until a member decides to book. You'll work closely with our Marketing teams (Performance, Brand, CRM) to make sure what we build and what we promote are pulling in the same direction. What You'll Be Doing Discovery & delivery: Partner with Design and Engineering to develop a process that values high-quality outcomes and iterative growth. Prioritisation: Objectively quantify opportunities, assessing them commercially to balance business needs and team capacity so we're always working on what matters most. Dual brand stewardship: Serve both Secret Escapes and Travelist; spot what's working for one brand and apply it pragmatically to the other, without losing what makes each distinct. App ownership: Act as the primary product lead for our iOS and Android apps, driving engagement and conversion through well-prioritised, high-impact features. Profitable demand growth: Own the mobile app roadmap with a keen awareness of how product decisions support marketing effectiveness — ensuring the right foundations are in place for teams and partners to measure, optimise, and scale their activity. Stakeholder alignment: Share clear progress updates and keep stakeholders informed and involved. Be comfortable saying "no" or "not yet" when needed, keeping the squad focused on the work that makes the biggest impact. Hands-on building: Deliver product improvements end-to-end, be it for members or internal teams by taking ideas from concept to working solution without always needing design or engineering resources. Cross-squad collaboration: Work closely with other PMs across the group to manage dependencies and keep roadmaps joined up. Market & member insight: Keep an eye on market trends and what members are saying, bringing those insights back to your squad to make sure we're building the right things. What You'll Bring AI-curious mindset: You're genuinely interested in what AI tools can do for you right now, not as a future roadmap ambition, but in how you work today: writing specs faster, pulling signals from user feedback more efficiently, cutting through inbox noise. You experiment with tools to get there. Product toolkit: Comfortable using tools like Jira, Miro, and similar. Technical curiosity: Eager to learn the "how" behind our products so you can have meaningful conversations with engineers Mobile app experience: Hands-on experience shipping features on iOS and Android — you know the platform constraints, release cadences, and the quirks that come with native. Data literacy: Comfortable working with data and metrics to assess product performance, tell a clear story, and help the team make informed decisions. Test-and-learn approach: You know how to run A/B tests, use user testing tools, and apply simple frameworks to help the team decide what to build next. Organisational skills: Happy leading workshops with different stakeholders and keeping track of project timelines to make sure things stay on schedule. You'll be joining a small, highly collaborative team within Product & Tech. We have high expectations for initiative and ownership — we love it when team members spot a gap and dive in to fill it. We move fast, support each other, and always keep the members at the heart of what we do. We value progress over perfection and let data steer us in the right direction. About You Passionate about product: You genuinely enjoy the craft and the variety that comes with a broad, high-impact remit. A problem-solver: Practical and calm when things are unclear — you'd rather find a way forward than get stuck on a problem. A team player: You work well across teams and believe the best ideas come from collaboration. Flexible and helpful: Happy to get your hands dirty and contribute wherever you can make the most difference Strong communicator in English, spoken and written. How We Work Hybrid: Typically 3 days per week in the Warsaw office. Work from Anywhere: Up to 4 weeks per year, anywhere in the world. Flexible hours: Core hours 10am–4pm; schedule the rest to suit you. We are an equal opportunity employer: Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. As part of our commitment to inclusion, we are proud to be a Disability Confident Employer.

🏢 Summary: Own and grow the mobile app product (iOS and Android) from discovery to delivery, driving engagement and conversion through data-informed, high-impact features. Lead the app roadmap, align with marketing, and ensure measurable, scalable product improvements. Work hands-on with design and engineering to ship, test, and optimise features that support profitable demand growth. 🗂️ Requirements: Hands-on experience shipping features on iOS and Android apps, Experience owning and managing a mobile product roadmap, Ability to run A/B tests and apply test-and-learn methodologies, Strong data analysis skills to assess product performance and metrics, Proficiency with product management tools (e.g., Jira, Miro), Ability to collaborate closely with engineering on technical implementation details, Experience working with user testing tools, Fluent English (spoken and written) 📃 Skills: iOS, Android, Jira, Miro, A/B, Analytics, AI, Data, Mobile, CRM 🏢 Description: About Secret Escapes Secret Escapes is a members-only, online travel deals company, offering inspiring travel experiences and hand-picked offers to over 60 million members worldwide. Operating in 10 countries across Europe, Secret Escapes continues to grow and establish itself as a unique business, dedicated to giving our members the best range and value in luxury travel at low prices. The Role This role sits right at the top of the funnel. You own the first impression and everything that follows until a member decides to book. You'll work closely with our Marketing teams (Performance, Brand, CRM) to make sure what we build and what we promote are pulling in the same direction. What You'll Be Doing Discovery & delivery: Partner with Design and Engineering to develop a process that values high-quality outcomes and iterative growth. Prioritisation: Objectively quantify opportunities, assessing them commercially to balance business needs and team capacity so we're always working on what matters most. Dual brand stewardship: Serve both Secret Escapes and Travelist; spot what's working for one brand and apply it pragmatically to the other, without losing what makes each distinct. App ownership: Act as the primary product lead for our iOS and Android apps, driving engagement and conversion through well-prioritised, high-impact features. Profitable demand growth: Own the mobile app roadmap with a keen awareness of how product decisions support marketing effectiveness — ensuring the right foundations are in place for teams and partners to measure, optimise, and scale their activity. Stakeholder alignment: Share clear progress updates and keep stakeholders informed and involved. Be comfortable saying "no" or "not yet" when needed, keeping the squad focused on the work that makes the biggest impact. Hands-on building: Deliver product improvements end-to-end, be it for members or internal teams by taking ideas from concept to working solution without always needing design or engineering resources. Cross-squad collaboration: Work closely with other PMs across the group to manage dependencies and keep roadmaps joined up. Market & member insight: Keep an eye on market trends and what members are saying, bringing those insights back to your squad to make sure we're building the right things. What You'll Bring AI-curious mindset: You're genuinely interested in what AI tools can do for you right now, not as a future roadmap ambition, but in how you work today: writing specs faster, pulling signals from user feedback more efficiently, cutting through inbox noise. You experiment with tools to get there. Product toolkit: Comfortable using tools like Jira, Miro, and similar. Technical curiosity: Eager to learn the "how" behind our products so you can have meaningful conversations with engineers Mobile app experience: Hands-on experience shipping features on iOS and Android — you know the platform constraints, release cadences, and the quirks that come with native. Data literacy: Comfortable working with data and metrics to assess product performance, tell a clear story, and help the team make informed decisions. Test-and-learn approach: You know how to run A/B tests, use user testing tools, and apply simple frameworks to help the team decide what to build next. Organisational skills: Happy leading workshops with different stakeholders and keeping track of project timelines to make sure things stay on schedule. You'll be joining a small, highly collaborative team within Product & Tech. We have high expectations for initiative and ownership — we love it when team members spot a gap and dive in to fill it. We move fast, support each other, and always keep the members at the heart of what we do. We value progress over perfection and let data steer us in the right direction. About You Passionate about product: You genuinely enjoy the craft and the variety that comes with a broad, high-impact remit. A problem-solver: Practical and calm when things are unclear — you'd rather find a way forward than get stuck on a problem. A team player: You work well across teams and believe the best ideas come from collaboration. Flexible and helpful: Happy to get your hands dirty and contribute wherever you can make the most difference Strong communicator in English, spoken and written. How We Work Hybrid: Typically 3 days per week in the Warsaw office. Work from Anywhere: Up to 4 weeks per year, anywhere in the world. Flexible hours: Core hours 10am–4pm; schedule the rest to suit you. We are an equal opportunity employer: Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. As part of our commitment to inclusion, we are proud to be a Disability Confident Employer.

🏢 Summary: The role focuses on building and scaling production-grade infrastructure and APIs to serve machine learning models, enabling data scientists to deliver robust, automated solutions to millions of users. You will design CI/CD pipelines, manage cloud infrastructure, and implement MLOps best practices to ensure reliable and scalable ML deployments. This position bridges data science and engineering, emphasizing DevEx, automation, and production readiness. 🗂️ Requirements: Extremely proficient in Python, Deep experience building and scaling APIs for ML model serving, Production experience with AWS, Proficiency in Docker and container orchestration, Experience with CI/CD tools (GitHub Actions, Jenkins), Proficiency with Terraform, Experience with Airflow or similar workflow tools, Familiarity with Tensorflow or similar ML frameworks, Experience in data science or data-focused software engineering, BA/BS in Computer Science, Math, Physics, Engineering, Statistics or related field, Fluency in SQL, Legal right to work in Poland 📃 Skills: Python, FastAPI, Flask, AWS, Docker, Kubernetes, GitHub, Jenkins, Terraform, Airflow, Tensorflow, PyTorch, SQL, CI/CD, MLOps, APIs 🏢 Description: We are looking for a technical powerhouse to bridge the gap between complex data science and scalable engineering . You will supercharge our Data Science team by building the automated infrastructure and APIs that deliver our models to millions of members, ensuring our recommendations are not just smart, but production-ready and bulletproof. About Secret Escapes Secret Escapes is the world's leading, members-only travel and experiences company. We inspire the world to escape by bringing hand-picked offers at unbeatable prices to millions of members worldwide. We’re backed by some of the smartest investors out there, including Google Ventures. Operating in 10 countries across Europe, Secret Escapes continues to grow and establish itself as a world-class business, dedicated to giving our members the best range and value in luxury travel deals at low prices. Secret Escapes operates a hybrid working policy and we are all in the office 3 days a week. This role will be based in our Travelist office in Poland. We offer flexible working with core hours between 10 am to 4 pm, and you have the freedom to schedule the remaining hours to suit your routine. In keeping with being an inspirational travel brand, we also have a ‘Work from Anywhere’ policy, so you can work from anywhere in the world for up to 4 weeks each year! This benefit is designed both to feed our travel passion and support parents and carers, especially during school holidays. We’re a diverse and inclusive bunch of individuals from different backgrounds and with varied interests, but the one thing we all have in common is that we’re good people (even if we do say so ourselves!). We are growing our Product, UX, and Engineering teams significantly. Come and grow with us. The Role & what you'll do Your main responsibility is to support a team of data scientists and ML Ops engineers to offer relevant inferences as an internal service. While our Data Scientists focus on experimentation, you focus on the Developer Experience (DevEx)—building the rails that allow them to ship value faster. You will act as the vital link, liaising with key stakeholders in Engineering, Data, and Product teams to ensure our machine learning capabilities are robust, scalable, and integrated seamlessly into the Secret Escapes platform. Day to day, you will be working on... Architecting and maintaining the CI/CD pipelines for our data products using GitHub Actions and Jenkins. Building, hosting, and scaling high-performance APIs (using frameworks like FastAPI or Flask) to serve ML models to our website and apps. Containerizing machine learning applications using Docker to ensure consistent deployment across our AWS environment. Orchestrating complex data workflows and pipelines using Airflow (or similar tools) to ensure data consistency and accuracy. Managing our Infrastructure as Code (IaC) using Terraform to ensure reproducible and scalable environments. Identifying opportunities to build and improve machine learning models , specifically focusing on the engineering challenges of deploying Tensorflow (or similar) models for recommendation and anomaly detection. Keeping yourself updated on new developments in your field of expertise, specifically regarding modern MLOps best practices and API design. The Team The team consists exclusively of Good Eggs. We care deeply about our customers, but also about each other. We are a creative bunch who prioritize ruthlessly. We work hard and have fun in equal measure. Must haves Extremely proficient in Python (development, scripting, and packaging). Deep experience building, hosting, and scaling APIs for ML model serving . Production experience with Cloud Infrastructure, specifically AWS. Proficiency in Containerization (Docker) and Orchestration. Solid experience with CI/CD tools, specifically GitHub Actions and Jenkins. Proficiency in Infrastructure as Code tools, specifically Terraform. Experience working with workflow management tools like Airflow. Familiarity with ML frameworks like Tensorflow (or PyTorch/similar). Solid experience in the data science field or software engineering with a data focus. BA/BS in Computer Science, Math, Physics, Engineering, Statistics or other technical fields. Fluency in SQL. And you are... Detail oriented Analytical Pragmatic Able to communicate the results of analyses in a clear and effective manner Obsessed with automation and code quality A champion of "DevOps culture" within Data Science Insatiably curious We are an equal opportunity employer: Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. We love building diverse teams and welcome applications from talent across the globe. However, for this specific position, we are unable to sponsor work permits in Poland. We strongly encourage you to apply if: You already hold the legal right to work in Poland. You are eligible to secure your own independent right to work (e.g. through a non employer sponsored visa or residence title) If you need to explore independent visa routes, we recommend checking the official website of the Polish Office for Foreigners or your local Polish Consulate for the most accurate, up to date information.

🏢 Summary: On-site IT Support Engineer role providing Level 1–2 technical support for end users in a Poland office, ensuring reliable local IT operations and alignment with global IT processes. The position focuses on hands-on troubleshooting, asset management, Microsoft 365 support, and coordination with regional and global IT teams. 🗂️ Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent experience, 1–2 years of experience in IT support, desktop support, or service desk, Experience with Windows 10 and 11 administration and basic macOS support, Hands-on support for mobile devices, printers, and peripherals, Experience with Microsoft 365 including Outlook, Teams, and SharePoint, Experience with ticketing systems and incident management aligned with SLAs, Knowledge of IMAC activities including workstation setup and troubleshooting, Experience managing IT assets and inventory lifecycle, Understanding of identity and access management concepts, Familiarity with basic ITIL concepts including incident, request, and change management, Foundational understanding of AI concepts and use of AI-powered tools 📃 Skills: Windows, macOS, Microsoft365, Outlook, Teams, SharePoint, OneDrive, ITIL, Ticketing, IMAC, ActiveDirectory, AV, Printers, Mobile, SLA, Inventory, AI 🏢 Description: Description We are looking for an On-site IT Support Engineer to provide day-to-day technical support for our Poland office. This role is focused on end-user support, local IT operations, and close cooperation with regional and global IT teams to ensure smooth and reliable technology services. The position combines hands-on technical troubleshooting with user support, asset management, and consistent execution of global IT processes. Requirements As the on-site IT support engineer for the Poland office, this role focuses on end-user support, local infrastructure coordination, and consistent execution of global IT processes. Provide Level 1–2 on-site and remote IT support for end users (Windows/Mac, mobile devices, printers, peripherals). Log, track, and resolve incidents and service requests in the ticketing system in line with SLAs. Support employee onboarding and offboarding, including device setup, access requests, and equipment returns. Manage local IT assets (laptops, accessories, meeting room equipment), ensuring accurate inventory and lifecycle tracking. Perform IMAC activities, including workstation setup, moves, changes, and local troubleshooting. Support Microsoft 365 and collaboration tools (Outlook, Teams, SharePoint, meeting room A/V). Coordinate with regional/global IT teams and vendors for escalations and advanced support. Maintain documentation, support compliance activities, and follow information security policies. Experience, and Certifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). 1–2 years of experience in IT support / desktop support / service desk (on-site and/or remote), ideally in an office environment. Good working knowledge of end-user computing (Windows 10/11, basic Mac support), mobile devices, printers, and standard troubleshooting practices. Familiarity with Microsoft 365 (Outlook, Teams, OneDrive/SharePoint) and meeting room / A/V basics; understanding of common identity/access concepts is a plus. Experience handling IT assets and inventory updates; comfortable following standard processes for device lifecycle, repairs, and replacements. Ability to coordinate with vendors and regional/global IT teams for escalations and scheduled on-site visits, providing clear information and follow-through. Well-organized and able to prioritize multiple tickets and tasks, documenting work clearly and escalating appropriately. Experience with ticketing tools and basic ITIL concepts (incident, request, change) is an advantage. Foundational understanding of AI concepts, including how machine learning models  work, common AI use cases, and basic principles of data handling. Ability to use AI‑powered tools and platforms to support daily tasks, with strong attention to detail and commitment to maintaining data accuracy. Fluent command of the Polish language (C1/C2) What you can expect from us: Unique professional and personal development at one of the pioneer companies in professional insurance support. Ongoing professional training – to onboard you for a good start and your further professional development. Your own growth training budget - use internal and external development opportunities and take advantage of your own budget. LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.. 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program. Private life insurance - 80% of the premium is covered by an employer. Employee referral program - we appreciate you recommending your friends to join us. Additional days off - to celebrate your birthday, moreover, if you want to do a volunteering work, feel free to do so with some extra days off. Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events. Lively and modern office in the City Centre with parking space for employees. A supportive and friendly atmosphere created by passionate people.

🏢 Summary: Senior Software Engineer role focused on designing and building a next-generation, cloud-native Order Management System for airlines. The position involves developing high-scale, low-latency microservices on Google Cloud Platform to replace legacy ticketing with a modern Offer & Order ecosystem. The engineer will drive architecture, ensure software quality, and contribute to mission-critical systems processing millions of transactions daily. 🗂️ Requirements: 6+ years experience in Agile/Scrum software development, Degree in Computer Science or equivalent certification, Advanced backend development in Java, Experience with Spring and Web Services, Hands-on experience with Google Cloud Platform, Experience in cloud-native microservices architecture, Strong knowledge of algorithms and data structures, Experience with CI/CD pipelines, Experience with containerization and orchestration, Ability to troubleshoot high-volume low-latency systems, Legal work permit in Poland 📃 Skills: Java, Spring, GCP, Microservices, REST, CI/CD, Git, Maven, Jenkins, Docker, Kubernetes, Algorithms, DataStructures, Scrum 🏢 Description: Join our global, decision-driving team based in Krakow and become a key player in fundamentally transforming the global travel industry. We are designing, building, and maintaining a next-generation, high-scale, and low-latency Order Management System for airlines. Our mission is to replace legacy ticketing with a modern, e-commerce-driven "Offer & Order" ecosystem. We develop scalable, microservice-based, and cloud-oriented architectures running on Google Cloud Platform (GCP). This is a mission-critical platform where we leverage AI productivity tools to securely process millions of global transactions and support millions of traveling passengers daily. If you want to tackle complex state management, work with mature Scrum processes, and build a massive market differentiator, this journey is for you. Responsibilities: As a Senior Software Engineer, you will plan, design, develop, and test complex software systems, having a direct impact on our architectural direction. Your main duties will include: Development & Design: Developing, coding, testing, and debugging complex software solutions and new cloud-native microservices using advanced technologies. Architecture & Innovation: Actively designing prototypes, proposing architectural enhancements, and handling the complete lifecycle of dynamic travel baskets and seamless legacy system integrations. Quality & Best Practices: Encouraging high coding standards, promoting best practices, and ensuring top-tier software quality. Mentorship & Leadership: Providing technical mentorship and cultural/competency-based guidance to the team, sharing larger business/product context, and mentoring on specific tech stacks. Collaboration: Regularly interacting with architects, product managers, and technical panels to align business requirements with advanced technology. Representing the team in cross-functional and cross-team meetings. Requirements: Experience & Education: 6+ years of related professional experience in fast-paced software development within an Agile/Scrum environment. Degree in Computer Science, a related field, or equivalent professional certifications. Technical Expertise: Deep knowledge of the Java ecosystem, including advanced backend programming, solution design, Spring, and Web Services. Strong grasp of cloud technologies, particularly Google Cloud Platform (GCP) and cloud-native application development. Solid understanding of computer science fundamentals, including algorithms, data structures, and computational complexity. Practical experience with CI/CD pipelines and containerization tools (e.g., Git, Maven, Jenkins, Docker, Kubernetes). Proven ability to troubleshoot intricate software issues and handle high-volume, low-latency transaction systems. Communication & Personal Attributes: Excellent English communication skills (both written and verbal) for seamless daily collaboration in a global environment. Exceptional analytical and problem-solving skills. Strong interpersonal skills with the ability to influence technical decisions and gain acceptance from others in sensitive situations without damaging relationships. Self-disciplined, commitment-oriented, and passionate about continuous learning and staying up-to-date with industry trends. Must possess a legal work permit in Poland Benefits: General benefits - depends on the form of employment Hybrid work model combining office & remote work - 3 x per week work from the office Attractively located office with collaboration spaces Onsite parking space for employees Referral program with financial bonus Life Insurance Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment Access to internal Learning Platform with multiple trainings oriented for professional growth Lifestyle benefits: Access to MyBenefit platform (Multisport included) Team Building activities Charity initiatives Working environment promoting diversity and inclusion Health benefits: Private medical care - Platinum Package

🏢 Summary: Senior Cloud Engineer role focused on designing, building, and operating automated multi-cloud VM provisioning and OS golden image platforms across AWS and Azure in a regulated enterprise environment. The position combines hands-on infrastructure engineering, CI/CD ownership, security hardening, and incident handling. This is a B2B contract role with hybrid work from Warsaw and responsibility for reliable, compliant cloud automation at scale. 🗂️ Requirements: Minimum 3 years of experience in cloud engineering or similar role, Strong hands-on experience with AWS, Strong hands-on experience with Azure, Production experience with Terraform at scale, Hands-on experience with Packer and golden image engineering, Experience with Ansible for post-provisioning automation, Knowledge of OIDC-based CI/CD authentication and federation, Scripting skills in Python, Scripting skills in Bash or Shell, Scripting skills in PowerShell, Experience with CI/CD pipelines and infrastructure automation, Understanding of secure and auditable cloud infrastructure 📃 Skills: AWS, Azure, Terraform, Packer, Ansible, Python, Bash, PowerShell, GitHub, OIDC, IAM, EntraID, EventBridge, Lambda, CI/CD, CMDB 🏢 Description: Project details: 2-3 days per week from the office (Warsaw), the rest remotely Business trips: occasional, max twice a year to Denmark Contract: B2B, till the end of the year + possible extensions About the Role We are looking for an experienced Senior Cloud Engineer to join a highly technical infrastructure and security-focused team responsible for designing, building, and operating internal automation platforms for public cloud virtual machines. This role is ideal for someone who enjoys working close to infrastructure, automation, compliance, and DevOps engineering. You will be involved in building and maintaining two key internal platforms: one focused on multi-cloud VM provisioning across Azure and AWS, and another dedicated to OS golden image creation, hardening, distribution, and patching. You will work in a regulated enterprise environment, where reliability, security, auditability, and automation quality are critical. The team not only builds the platforms but also operates them, so this is a hands-on DevOps role combining engineering, automation, reliability, incident handling, and continuous improvement. Key responsibilities Designing and maintaining fully automated VM provisioning workflows across Azure and AWS. Owning end-to-end CI/CD pipelines, from request intake to deployed and CMDB-registered virtual machines. Developing and maintaining Python-based service applications for request validation, transformation, cloud account verification, and CMDB integration. Creating and maintaining Terraform configurations for VM provisioning, account initialization, and management infrastructure. Maintaining secure CI/CD authentication and cross-account OIDC federation across GitHub Actions, AWS IAM, and Azure Entra ID. Supporting event-driven provisioning automation using AWS EventBridge, Lambda, and GitHub dispatch workflows. Extending post-provisioning automation with Ansible for Linux and PowerShell for Windows. Designing, building, and hardening OS golden images for Azure and AWS. Creating and maintaining Packer templates for multi-region image creation across Europe, the US, and China. Implementing Windows and Linux hardening, including compliance agents, domain integration, patching, and security configuration. Supporting Azure patching and compliance automation across cloud and hybrid environments. Handling incidents and ensuring platform reliability across multiple environments. Requirements Minimum 3 years of experience in cloud engineering or a similar role. Strong hands-on experience with both AWS and Azure. Production experience with Terraform at scale. Hands-on experience with Packer and golden image engineering. Experience with Ansible for post-provisioning automation. Knowledge of modern CI/CD authentication patterns, including OIDC-based federation. Good scripting skills in Python, Bash/Shell, and PowerShell. Experience working with CI/CD pipelines and infrastructure automation. Strong understanding of secure, reliable, and auditable cloud infrastructure. Good communication skills, ownership mindset, and attention to detail. Nice to have Cloud certifications such as AWS Certified Solutions Architect or Azure Solutions Architect. Experience with Bicep, Azure Durable Functions, Azure Maintenance Configuration, or Azure Machine Configuration. Experience with ServiceNow, CMDB integrations, compliance tooling, or regulated enterprise environments. Familiarity with security and compliance agents such as Nessus, Splunk Universal Forwarder, FlexNet, or Azure Arc.

🏢 Summary: Senior Cloud Engineer role focused on designing, building, and modernizing scalable, secure AWS environments, including greenfield projects, migrations, and advanced Data/Big Data initiatives. The position emphasizes cloud-native architecture, Infrastructure as Code, CI/CD automation, container orchestration, and cost optimization. You will lead technical implementations and guide clients through best practices in AWS-based transformations. 🗂️ Requirements: Strong expertise in AWS services (EC2, EKS, Lambda, RDS, S3, IAM, VPC, API Gateway, CloudWatch), Experience designing infrastructure with Terraform and AWS CDK, Hands-on experience with CI/CD pipelines (GitHub Actions, GitLab, Jenkins, AWS CodePipeline), Experience in scripting or programming (Python, TypeScript, Go, Bash), Practical experience with Docker and Kubernetes/ECS/EKS, Knowledge of IAM, encryption, access control, and secure VPC architecture, Experience with monitoring tools (CloudWatch, Prometheus, Grafana, ELK/EFK), Understanding of AWS Well-Architected Framework, AWS certifications (Solutions Architect, DevOps Engineer, or Advanced Networking), Fluency in English and Polish 📃 Skills: AWS, EC2, EKS, Lambda, RDS, S3, IAM, VPC, APIGateway, CloudWatch, Terraform, CDK, GitHub, GitLab, Jenkins, CodePipeline, Python, TypeScript, Go, Bash, Docker, Kubernetes, ECS, Prometheus, Grafana, ELK, EFK, Route53, TransitGateway 🏢 Description: Ready for an adventure with AWS ? Join Us! As a leading AWS Partner in Europe , we support organizations at every stage of their cloud journey. Our strength comes from deep experience in cloud-native architectures and modernization initiatives. By joining our team, you’ll have the opportunity to shape secure, scalable platforms on AWS, work hands-on with advanced Data & AI technologies, and guide clients through transformative cloud projects. Here, your work will directly impact how businesses innovate, grow, and unlock new value through cloud technologies. As a Senior Cloud Engineer , you will have the opportunity to participate and lead projects across greenfield initiatives ( designing and building infrastructure from scratch), AWS migrations and modernization efforts, as well as advanced Data and Big Data projects . This role will allow you to develop your expertise in cloud-native architecture, security, automation (IaC, CI/CD, Kubernetes), and working with large-scale data platforms. Additionally, you will be involved in FinOps initiatives, gaining hands-on experience in cost optimization and efficient cloud environment management. Your Responsibilities: Architect and implement scalable, secure, and cost-effective cloud solutions on AWS , guiding clients through best practices in cloud-native design and modernization Design, build, and maintain AWS infrastructure using Infrastructure as Code ( IaC ) tools such as Terraform and AWS CDK Develop and manage CI/CD pipelines using tools like Github Actions, GitLab Pipelines, Jenkins or AWS CodePipeline , ensuring smooth and automated deployment processes Monitor, diagnose, and optimize system performance , ensuring high availability, fault tolerance, and scalability across distributed systems Manage containerized applications using Docker , and orchestrate workloads with Kubernetes, Amazon ECS, or EKS Implement robust security practices , including IAM policies, access control, encryption, and compliance auditing aligned with industry standards Deploy and manage observability stacks using tools such as Amazon CloudWatch, Prometheus, and Grafana for proactive monitoring and alerting Write code to automate tasks and workflows using scripting and programming languages such as Python, TypeScript, Go, or Bash Troubleshoot and resolve infrastructure and deployment issues , collaborating closely with development teams to ensure smooth delivery Maintain clear technical documentation , contribute to internal standards, and support knowledge sharing across teams Lead technical webinars , write blog posts , and publish case studies to share insights and promote thought leadership in the AWS ecosystem Represent the company at conferences and industry events, engaging with the cloud community and staying ahead of emerging trends Requirements: Strong AWS expertise across services such as EC2, EKS, Lambda, RDS, S3, IAM, VPC, API Gateway, CloudWatch with a solid grasp of the AWS Well-Architected Framework across design, security, and operational excellence IaC: you design, build, and manage AWS infrastructure using Terraform and AWS CDK, delivering repeatable, version-controlled, and auditable deployments Hands-on experience building and maintaining pipelines in GitHub Actions, GitLab Pipelines, Jenkins, or AWS CodePipeline to enable automated, zero-downtime releases and fast iteration Expierence in software development and scripting using Python, TypeScript, Go, or Bash Containerization & Orchestration: practical experience with Docker and orchestration via Kubernetes, Amazon ECS, or EKS to support scalable microservices architectures Security, Compliance & Networking: you implement IAM policies, encryption, access control, and design secure, high-availability network architectures using VPC, Transit Gateway, Route 53 , and hybrid connectivity solutions Experience with Amazon CloudWatch, Prometheus, Grafana, and ELK/EFK to enable proactive monitoring, alerting, and incident response Client-facing mindset - you can act as a trusted advisor to enterprise clients, translating business goals into scalable cloud-native solutions; you enjoy supporting cloud adoption, modernization, and digital transformation initiatives, and you're comfortable contributing to pre-sales and solutioning work alongside sales teams AWS Certifications - you already hold and actively pursue relevant AWS certifications (e.g., Solutions Architect, DevOps Engineer, Advanced Networking) that back up your hands-on expertise Fluency in both English and Polish , written and spoken Benefits: Continuous learning and growth – we invest in your development through internal training, knowledge-sharing sessions, and hands-on learning from real projects. We also support growth beyond the organization by actively engaging in the AWS Community, including conference talks and industry events. Training budget – dedicated funds to support certifications, courses, and professional development aligned with your career goals. Medical care package – comprehensive private healthcare to help you stay healthy and focused. Multisport card co-financing – because staying active matters, both in and outside of work. Language learning platform access – improve your language skills at your own pace, whenever it suits you. Flexible working hours & remote work – work when and where you’re most productive. Company events – time for integration and some fun. Stay up to date with us: Follow our blog regularly and participate in the events we organize.

🏢 Summary: Senior Windows Systems Engineer role focused on designing, deploying, and optimizing Virtual Desktop Infrastructure (VDI) in a large-scale enterprise environment. The position involves managing Windows 11 virtual desktops, automating infrastructure with PowerShell, and supporting Citrix and RDS platforms for global users. Hybrid work model based in Warsaw. 🗂️ Requirements: 7+ years experience with Windows OS and VDI (Citrix, RDS), Expert knowledge of Windows OS internals, Strong Group Policy management experience, Hands-on experience with VMware ESX and RedHat OpenShift, Strong PowerShell scripting skills, Experience supporting large-scale enterprise environments, Fluent Polish and English, Legal right to work in the EU 📃 Skills: Windows, VDI, Citrix, RDS, Windows11, PowerShell, VMware, ESX, OpenShift, GroupPolicy, WindowsServer, Virtualization 🏢 Description: Empower Virtual Desktop Innovation — Shape the Future of Windows Environments! Warszawa-based opportunity with hybrid work model. As a Senior Windows Systems Engineer – Virtual Desktop Infrastructure , you will be working for our client, a leader in enterprise IT solutions, committed to delivering seamless digital workplaces. You will play a critical role in supporting and developing virtual desktop and Windows environments for thousands of users worldwide, driving innovation and operational excellence in a dynamic, global setting. Your main responsibilities: Deploy, support, and optimize VDI solutions such as Citrix and RDS to ensure reliable and secure desktop experiences. Manage Windows 11 virtual applications and desktops across large-scale enterprise environments. Perform routine upgrades, maintenance, and handle complex escalations to maintain system stability. Automate infrastructure tasks using PowerShell scripting to improve efficiency. Develop sustainable infrastructure solutions supporting a global environment of over 80,000 machines. Collaborate with cross-functional teams to implement innovative desktop infrastructure enhancements. Support and contribute to the deployment of enterprise-level Windows and virtualization technologies. Maintain detailed documentation of system configurations and procedures. You're ideal for this role if you have: 7+ years of systems engineering experience with Windows OS and VDI (Citrix, RDS). Deep knowledge of Windows OS internals and Group Policy management. Hands-on experience with virtualization platforms such as VMware ESX and RedHat OpenShift. Strong PowerShell scripting skills for automation. Proven support experience in large-scale enterprise environments. Excellent communication skills in English, both verbal and written. It is a strong plus if you have: Experience with Windows Server 2016+ and server platform management. Prior work within the financial services sector. Knowledge of on-premises infrastructure engineering and management. Relevant certifications such as Microsoft Certified: Windows Server or VMware Certified Professional. Language Required for the role: Fluent in Polish and English, with strong command of both languages. Eligibility for the role: Only candidates with an existing legal right to work in the European Union will be considered for this role. #MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

🏢 Summary: Remote Full-Stack Software Engineer role focused on designing, building, and maintaining scalable web applications using modern backend and frontend technologies. The position involves end-to-end feature ownership, customer collaboration, and development of secure, high-performance systems. The engineer will work with Python, FastAPI, React, and cloud-native tools in a distributed team. 🗂️ Requirements: Approximately 5 years of professional software development experience, Strong backend development experience with Python and FastAPI, Experience with NGINX, Strong frontend development skills with React and TypeScript, Experience with Vite, Experience with MSSQL, Experience with SQLAlchemy, Hands-on experience with Docker, Hands-on experience with Kubernetes, Experience designing and consuming REST APIs, Experience with relational databases, Ability to design secure, scalable systems, Fluent English communication skills, EU citizenship, Residence in Poland 📃 Skills: Python, FastAPI, NGINX, React, TypeScript, Vite, MSSQL, SQLAlchemy, Docker, Kubernetes, REST, SQL, CI/CD, Cloud 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking a highly experienced Full-Stack Software Engineer to join a remote development team. The role focuses on designing, building, and maintaining scalable web applications using modern backend and frontend technologies. The ideal candidate is autonomous, proactive, and comfortable working directly with customers to translate business needs into robust technical solutions. Project information: Type of project: IT Services Office location: Poland Work mode: Remote Budget: 140-160 PLN net /h - b2b Only candidates with citizenship in the European Union and residence in Poland Start date: ASAP (depending on candidate availability) Project scope: Design, develop, and maintain backend services and REST APIs using Python and FastAPI Build modern, responsive frontend applications using React, TypeScript, and Vite Own features end-to-end, from backend logic to frontend user interfaces Collaborate directly with customers and stakeholders to gather requirements and provide technical guidance Design and optimize database schemas and queries using MSSQL and SQLAlchemy Deploy, operate, and maintain applications using Docker and Kubernetes Ensure best practices in security, performance, scalability, and maintainability Participate in architecture discussions and contribute to technical decision-making Troubleshoot production issues and provide reliable operational support Work closely with product, design, and engineering teams to deliver high-quality solutions on time Requirements: Approximately 5 years of professional software development experience Strong autonomy and ability to manage tasks with minimal supervision Proven experience in customer-facing or stakeholder-facing roles Solid backend development experience with Python, FastAPI, and NGINX Strong frontend development skills with React, TypeScript, and Vite Experience working with relational databases, particularly MSSQL, and ORM tools like SQL Alchemy Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes Understanding of secure, scalable, and maintainable system design Experience in cloud environments (optional) Knowledge of CI/CD pipelines and DevOps best practices (optional) Experience working in agile or product-driven teams (optional) Strong verbal and written communication skills in English Self-driven, accountable, and results-oriented Comfortable working directly with customers and taking ownership of delivered solutions Team-oriented mindset with a proactive approach to problem-solving We offer: Remote working model Full-time job agreement based on b2b contract Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible Multisport card (also for an accompanying person) Life insurance

🏢 Summary: Hybrid IT Administrator role focused on maintaining and improving the company’s IT environment, ensuring hardware lifecycle management, infrastructure stability, and effective user support. The position involves managing networks, access rights, security practices, and daily technical issues while supporting onboarding and offboarding processes. Strong on-site presence in Poznan is required to support office operations and teamwork. 🗂️ Requirements: 2–3 years experience in IT Support, Helpdesk (L2), or IT Administrator role, Experience with macOS administration, Experience with Windows administration, Knowledge of LAN, Wi-Fi, and VPN networking, Understanding of hardware diagnostics, Practical knowledge of cybersecurity principles (MFA, phishing, password hygiene, least privilege), Experience with access management and user account administration, Experience with Google Workspace, Slack, or Jira, Ability to manage hardware lifecycle and software licenses, Upper-Intermediate English level, Availability to work hybrid with minimum 4 days per week in office (Poznan) 📃 Skills: macOS, Windows, LAN, WiFi, VPN, MFA, Cybersecurity, Networking, Hardware, GoogleWorkspace, Slack, Jira, ITSupport, Helpdesk, AccessManagement 🏢 Description: IT ADMINISTRATOR LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office) *We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication. Key Duties and Services: A Roadmap to Your Professional Success Your Mission : Ensuring continuity, day-to-day stability, and steady improvement of the company’s IT environment - focusing on hardware life-cycle, team support, access management and infrastructure stability. Scope of services: Monitoring and maintaining the stability of office networks (LAN, Wi-Fi, VPN) and assisting in the scalability of our IT setup Managing computer equipment purchases, inventory, and lifecycle; full installation and configuration of hardware for the team (Onboarding/Offboarding) Managing access rights, software licenses, and permissions across internal tools (Google Workspace, Slack, Jira etc.), including creating and securing employee accounts Tracking, diagnosing, and resolving daily technical issues, providing hands-on, friendly IT support Monitoring basic threats/alerts, maintaining security policies (MFA, password hygiene), and promoting cybersecurity awareness within the team? Proposing new, smart solutions for automating routine IT tasks, documenting internal IT processes, and managing the costs of hardware, mobile devices, and software licenses Here’s the set we are required: 2-3 years of experience in a similar IT Support, Helpdesk (L2) or IT Administrator position Strong communication skills and user-facing confidence Solid experience with macOS and Windows administration Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege) Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN) Strong sense of ownership, proactivity, and independence in managing daily tasks English knowledge at least Upper-Intermediate level Nice to have: Interest in automation / development (Python, Bash, PowerShell) Experience with Google Workspace, Jira, and MDM tools (Jamf/Kandji) in corporate environments Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi) Career Advancement at Your Fingertips: Explore Opportunities with Us By joining us you will get: Flexible working hours and hybrid flexibility Private medical healthcare offered by Luxmed Benefit System - MultiSport Card An inspiring, modern workplace with a great atmosphere based on the nordic working culture Our main office in Poznan (Poland): In-house gym Underground parking for bicycles, and scooters, including electric chargers Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals Espeo Day: regular lunch or breakfast & office integration We are animal friendly Navigating the Hiring Process: What does the recruitment process for that position look like? HR Screening with Talent Acquisition Specialist (30 min) Technical Interview with IT & Security Lead (60 min) Interview with Hiring Manager (15 min) Job Offer