Senior Facilities Outsourced Vendor Analyst

Quick Facts

Senior Facilities Outsourced Vendor Analyst

Description

Own governance of outsourced facilities services, ensuring scope, service levels, and performance meet agreed expectations. Consolidate global reporting from site leads, monitor KPIs and SLAs, validate supplier invoices, and manage operational change control. Partner with Finance to track savings commitments and resolve variances against plan.

Responsibilities

• Lead governance of outsourced facilities services to ensure operational compliance with scope, service levels, and performance expectations
• Coordinate input from site leads and consolidate global reporting for recurring governance reviews
• Monitor global and regional KPIs and SLAs and ensure performance is tracked and reported
• Partner with Finance to track savings commitments, monitor glidepath performance, and resolve variances
• Review and validate supplier invoices for alignment with delivered services and approved pricing
• Manage operational change control processes, ensuring scope changes are documented, reviewed, and approved

Requirements

• Outsourced facilities management expertise, preferably within a manufacturing environment
• Ability to interpret operational and financial data; analyze dashboards and identify performance trends
• Strong problem-solving and communication skills to coordinate resolutions with suppliers
• Proficient in PowerPoint, Excel, Teams, and Visio; AI fluency preferred
• Bachelor’s degree in Business, Finance, or related field OR 5+ years of experience managing outsourced facilities management vendors

Benefits

• Comprehensive benefits package including paid vacation and sick leave, medical/dental/vision insurance, and life and disability insurance
• Flexible spending and health savings accounts; employee assistance program
• Eligibility for bonuses under STI or other plans (role-dependent)
• Potential participation in an annual long-term incentive program (role-dependent)
• Tuition reimbursement, transit support, employee stock purchase plan
• Eligibility for the WD Savings 401(k) plan