Supervisory Pharmacy Technician (Outpatient)

Quick Facts

• Role: Supervisory Pharmacy Technician (Outpatient)

• Focus: Outpatient patient care pharmacy services and medication distribution automation

Description

This supervisory role manages the technical aspects of outpatient clinic pharmacy workflow, including ward stock distribution across multiple locations. The position coordinates automation dispensing operations, troubleshoots pharmacy automation equipment, and ensures data archiving and compliant medication handling. It also leads staff training, performance standards, and continuous process improvement using VA pharmacy procurement and formulary knowledge.

Responsibilities

• Coordinate pharmacy drug distribution activities to align clinic procedures with automation capabilities

• Evaluate and analyze workflow; coordinate ward stock distribution and related problem-solving

• Archive automated dispensing data in accordance with established guidelines

• Resolve pharmacy and automated dispensing equipment problems; troubleshoot production-compromised workflows

• Oversee ward stock, storage, inspections, and item additions/removals

• Ensure equipment cleaning and maintenance to minimize downtime

• Develop and deliver training/orientation materials for pharmacy automation operation and competency development

• Provide data for workload reporting and process improvement projects

• Manage clinic and ward medication distribution using VA procurement and formulary knowledge

• Lead team planning, workload distribution, milestone tracking, and performance oversight

• Serve as backup to other pharmacy technicians as needed

• Coordinate day-to-day maintenance and operation of pharmacy area equipment and automation

• Support performance standards, technician meetings, and accreditation/inspection readiness

Requirements

• U.S. citizenship

• Proficient in written and spoken English

• Subject to background/security investigation

• Completion of VA onboarding and pre-employment requirements (I-9)

• Urinalysis testing if selected; refusal results in denial

• Selective Service registration (for eligible males)

• Required 1–2 year trial period after acceptance

• Active national pharmacy technician certification: PTCB (CPhT) OR NHA (ExCPT)

• GS-09 eligibility: 1 year progressively complex experience equivalent to GS-08

• Physical ability to stand/sit/walk, type, lift/carry up to 40 pounds, and bend/stoop/stretch

• Seasonal influenza vaccination program participation

Benefits

A comprehensive U.S. government benefits package (eligibility depends on position type and whether full-time/part-time/intermittent).