Outpatient Pharmacy Technician (Rotational)

Quick Facts

• Role: Outpatient Rotational Pharmacy Technician

• Schedule: Full-Time, Monday through Friday, weekends and holidays

• Supervision: Works under the supervision of a pharmacist

Description

The Outpatient Rotational Pharmacy Technician supports multiple operational areas in an outpatient pharmacy, including dispensing and distribution, automated equipment operation, and technical documentation. The technician cross-covers across roles such as fill stations, mail packing, automated dispensing equipment maintenance, window and triage, community care, and controlled substance dispensing. The position also includes troubleshooting automation issues, processing order/reject problems, and ensuring compliance and safe handling procedures.

Responsibilities

• Maintain competence across outpatient pharmacy distribution operational roles and assist central outpatient pharmacy dispensing and distribution

• Perform GS-6 outpatient technician duties accurately and efficiently across multiple stations (fill stations, mail packing, ADE maintenance, window, breaker, triage, community care, controlled substances)

• Accurately label and dispense medications; ensure dispensing documentation is completed

• Prepare outgoing mail for daily pickup, including overnight and/or priority packages

• Monitor prescriptions for out-of-stocks and ensure timely fulfillment

• Use EHR/computer systems and automated pharmacy equipment/software systems

• Follow hazardous medication handling procedures using required PPE, hazardous waste disposal, spill response, and MSDS references

• Provide cross-coverage for the Lead Controlled Substance Technician, including controlled substance prescription filling and inventory record accuracy

• Assist Outpatient Clinical Pharmacists with report processing, CMOP rejects, Internet refills not processed, bad address rejects, canceling/stopping CMOP orders, and related tasks

• Troubleshoot automated equipment malfunctions and request vendor service

• Restock medications and perform regular physical inventory to maintain stock levels; coordinate with procurement as needed

• Evaluate community care prescriptions for authorization and triage appropriately

• Process returned mail and triage orders for destruction or re-mailing; contact patients, update addresses, and document in the Electronic Health Record when appropriate

• Communicate professionally and effectively with patients and staff

• Assist the pharmacy technician supervisor with implementing policies/procedures and technician orientation/training

Benefits

• Competitive salary and regular salary increases

• Paid Time Off: 37–50 days of annual paid leave per year (including annual leave, sick leave, and Federal holidays)

• Parental leave (after 12 months of employment)

• Child care subsidy eligibility (after 60 days of employment)

• Retirement: traditional federal pension and federal 401K (up to 5% contribution)

• Federal health/vision/dental/term life/long-term care insurance options

• Opportunities to earn credit toward annual leave accrual based on prior experience or military service