Ambulatory Pharmacy Technician II

Quick Facts

• Role: Ambulatory Pharmacy Technician II
• Setting: Fast-paced outpatient and specialty pharmacy environments (Monday–Friday; rotating weekends)

Description

Support day-to-day outpatient pharmacy operations, including prescription processing, medication preparation and dispensing support, inventory management, billing, and patient service within the technician scope of practice. Perform pharmacy procedures that support safe, effective, and cost-efficient medication therapy, including specialty medication workflows such as prior authorizations, financial assistance coordination, cold chain packaging/shipping, and patient adherence and refill reminders. Serve as a liaison between the pharmacy team, patients, providers, and information systems while ensuring compliance with all applicable regulations and accreditation standards.

Responsibilities

• Outpatient pharmacy operations: prescription processing, data entry, filling/packaging/labeling, dispensing support, point-of-sale patient service activities, inventory management, billing and claim resolution, and other technician functions under pharmacist direction
• Prior authorizations: process and submit prior authorizations for specialty medications and follow up with payers to expedite approvals
• Financial assistance: help patients obtain copay cards and grants; coordinate with pharmaceutical manufacturers and assistance programs
• Accreditation & compliance: maintain compliance with accreditation standards (e.g., URAC, ACHC) and collaborate on required documentation
• Cold chain shipping: manage cold chain packaging and coordinate/track temperature-sensitive medication shipments
• Patient management: support specialty pharmacy patients with adherence, refill reminders, and care coordination; communicate with healthcare providers
• Collaboration: work with pharmacists/providers to support seamless patient care and participate in workflow-improvement team meetings

Requirements

• Graduation from an accredited Pharmacy Technician program OR meet Board of Pharmacy requirements to obtain registration
• Registered/Credentialed Pharmacy Technician status (one of the listed pharmacy technician certifications/licensures)
• 1 year of recent relevant experience
• Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and pharmacy laws/regulations
• Knowledge of pharmacy practice settings, including narcotic delivery and procedures
• Ability to identify and use pharmaceutical/medical terms, abbreviations, and symbols used in prescribing, dispensing, and record keeping
• Basic working knowledge of legal requirements and accreditation standards (e.g., The Joint Commission, Title XXII, DHS, DEA, FDA, USP)
• Written and verbal communication skills to explain sensitive information professionally
• Strong time management and organizational skills to prioritize work and meet deadlines within SOPs
• General computer knowledge (Microsoft Office Suite) plus pharmacy-related technology such as EHR and EPIC

Benefits

No listed benefits