Release Manager (Salesforce Demo Environments)

Quick Facts

• Role: Release Manager for Financial Services demo environments

• Focus: End-to-end release planning and delivery, including Salesforce metadata/OmniStudio builds and AI/Agentforce demo integration

Description

Own the end-to-end release process for the Financial Services AMER demo environment—planning and project-managing demo creation from backlog and prioritization through storyboarding, validation, build, release communication, and enablement. You’ll help define what’s possible for AI-powered demos, open-source assets, and intelligent agents used by solution engineers. Ensure quality control, risk management, and release documentation while improving release workflows.

Responsibilities

• Manage cross-functional, multi-workstream release projects to on-time completion

• Plan and deliver FINS industry demo org releases, coordinating content based on requests and system updates

• Drive testing, defect resolution, and continuous improvement of release processes

• Build and deploy Salesforce custom applications/solutions using metadata configuration

• Design and deploy OmniStudio solutions and ensure components align with release plans and business objectives

• Hands-on Agentforce experience: identify and integrate agent opportunities into story-driven demos

• Manage demo code repositories (branching, versioning, documentation, PR/code review hygiene)

• Integrate deployments and testing via CI/CD pipelines for Salesforce metadata, OmniStudio, and agent configurations

• Lead creation and curation of open-source demo assets, templates, and accelerators with packaging/documentation standards

• Collaborate with stakeholders on release strategy, approvals/sign-offs, and environment availability

• Maintain release procedures, guidelines, lessons learned, and documentation (potentially accelerated with AI tools)

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field

• Proven experience as a Release Manager with both Salesforce core and OmniStudio experience

• Strong understanding of the Salesforce development lifecycle and deployment methodologies

• At least 1 year hands-on with Salesforce OmniStudio tools (FlexCards, OmniScripts, DataRaptors, Integration Procedures)

• Hands-on experience with Git-based code repositories and collaborative workflows

• Familiarity with Agentforce (or equivalent AI agent platforms)

• Ability and willingness to help with build tasks as needed

• Excellent project management/organizational skills and strong communication/collaboration

• Ability to manage multiple priorities simultaneously

Benefits

• Work on innovation-focused demo environments that enable solution engineers to showcase the latest product capabilities

• Work-life balance support including time off programs, medical, dental, vision, and mental health support

• Paid parental leave, life and disability insurance, and 401(k)

• Employee stock purchasing program

• AI agents accelerate day-to-day impact