L2 Application Specialist

Quick Facts

• Role: L2 Application Specialist (core application operations and lifecycle)

Description

You will help ensure smooth operation of core logistics/ERP systems used in pharmaceutical distribution. The work includes L2 incident and service request handling, proposing improvements to system availability and IT service quality, and participating in problem management and approved changes. You will coordinate releases of new versions, prepare test data, and perform testing with support from monitoring tools.

Responsibilities

• Ensure operations and manage the lifecycle of core systems

• Process L2 incidents and service requests

• Propose measures to increase system availability and improve IT service quality

• Participate in root-cause investigation as part of problem management and implement approved changes

• Cooperate with internal and external suppliers

• Coordinate deployment of new versions together with key users

• Prepare test data and perform testing

• Use tools to monitor systems

• Support the delivery and coordination of approved IT projects

Requirements

• Prior experience managing and developing ERP applications

• Knowledge of monitoring tools

• Good communication and organizational skills

• Independence, proactive approach, and ability to learn new things

• Conscientiousness and attention to detail

• ICT education is a plus

• Basic Linux knowledge

• Basic SQL knowledge

• Supply chain system experience is a plus

Benefits

• 10,000 CZK/year in discounts for purchases at BENU pharmacies and free or discounted preventive care services

• 3,000 CZK/year cafeteria contribution

• 3,000 CZK/month loyalty bonus after 3 years of work

• MultiSport card (discounted price 450 CZK/month, including option for companion cards)

• 150 CZK meal voucher value; canteen meals at a discounted company rate

• 5 weeks of vacation and 3 sick days per year

• Free medical care via EUC Plus

• More favorable purchase terms for Volkswagen and other selected car brands

• Discounted calls for family and close contacts via T-Mobile

• TANKARTA benefit (fuel at discounted prices in the Orlen network)

• Discounts and other benefits with selected partners (e.g., Alza.cz, UniCredit Bank, theatre tickets, hotel discounts)

• Referral bonuses for recommending new colleagues