L1 IT Administrator

Quick Facts

• Role: L1 IT Administrator / IT Specialist (L1)

• Focus: End-user IT support, device administration, and cybersecurity support

Description

You will provide day-to-day administration of IT equipment and technical support for end users. The role includes installing, configuring, and updating hardware and software, diagnosing and resolving issues, and supporting IT projects and system changes. You will also contribute to increasing cybersecurity and implementing security measures.

Responsibilities

• Manage IT hardware assets and support end users (PCs, laptops, printers, mobile devices)

• Install, configure, and update hardware and software

• Diagnose and resolve technical issues during daily operations

• Collaborate on IT projects, implementation of new technologies, and system changes

• Support cybersecurity improvements and rollout of security measures

• Communicate with external vendors and internal users

• Create and maintain technical documentation and share knowledge with the team

Requirements

• At least 2 years of experience in IT support or IT administration

• Strong orientation in hardware, software, and the Windows operating system

• Basic knowledge of computer networks and network technologies

• Experience with installing, configuring, and administering IT devices

• Ability to independently diagnose and solve technical problems

• Interest in modern technologies, innovation, and ongoing learning

• Independence, reliability, attention to detail, and ability to work with colleagues

• Advantage: IT certifications or experience in cybersecurity

Benefits

• Opportunity to join IT projects and implement new technologies

• Reduced working hours: 37.5 hours per week

• Flexible start and end times and occasional work-from-home option

• 5 weeks of vacation

• Meal allowance: 120 CZK per worked day (fully covered by employer) via Pluxee card

• Employer contribution to pension savings: 500 CZK per month

• Contribution for leisure activities: 5,000 CZK per year via Pluxee card

• Bonuses and rewards

• Company events and additional perks