Business Analyst (BLIK Payments)

Quick Facts

• Role: Business Analyst (BLIK Payments)

• Domain: Mobile banking payments (BLIK)

• Work model: Hybrid (2 days/week on-site in Warsaw)

Description

You will help develop BLIK payments in a mobile application by bridging business needs and IT delivery. The role focuses on analysis and documentation, creating user stories and acceptance criteria, and ensuring solutions comply with regulations and security standards.

Responsibilities

• Analyze and document business and functional requirements for BLIK changes in the mobile app

• Create user stories, process models, and acceptance criteria

• Ensure solutions comply with regulations and security standards

• Lead workshops and refinement sessions with business, UX/UI, and the development team

• Support the team during implementation and participate in acceptance of delivered functions

Requirements

• Minimum 3 years of experience as a business or systems analyst in mobile banking for individual customers

• Experience in developing BLIK services on the bank-issuer side

• Knowledge of retail banking products and processes

• Ability to model processes and translate business needs into IT requirements

• Experience working in Scrum/Agile

• Knowledge of Jira and Confluence

• Polish language proficiency at C1 level

Benefits

• Hybrid work model: 2 days per week in the Warsaw office (client headquarters)

• International quality and security standards (ISO 9001, ISO 27001)

• Training and certification funding

• Referral program

• Flat organizational structure and non-corporate atmosphere

• Values-driven culture: good intent, knowledge sharing, responsibility, continuous improvement, and professional communication

• Charity initiatives and inclusive work environment

• Equal development opportunities (women hold 50% of managerial and leadership positions)