
Associate Agentic Search Infrastructure Engineer
ServiceNow
Mountain View, CA • 18m ago • On-site
Senior
On-site
108,800 - 157,800 USD/yr
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Potential salary for Associate Agentic Search Infrastructure Engineer role
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$108,800 – $157,800/year
Quick Facts
Role: Associate Agentic Search Infrastructure Engineer
Focus: Agent-native, composable search infrastructure (indexing, ingestion/enrichment, entity/identity context, and retrieval)
Description
Own the infrastructural substrate beneath an agentic search platform that helps agents locate, search, discover, and recommend resources across heterogeneous enterprise data. Build hybrid indexing and permission-aware ingestion/enrichment pipelines, ensuring index-time enrichments remain aligned with what agents expect at query time. Improve performance, scalability, and observability through end-to-end production operations and reliability work.
Responsibilities
Build and operate hybrid indexing technology at scale (sparse-vector keyword indices, embedding-based semantic indices, and semantic-ID indexing)
Own the full index lifecycle and expose unified contracts for search primitives and recipes
Design and run high-throughput ingestion and enrichment pipelines (parsing, chunking, embedding, entity resolution, access control)
Implement multi-modal indexing across text, structured content, and media (diagrams, images, audio, video) via a unified retrieval surface
Contribute to a knowledge graph that resolves entities across enterprise sources through canonical relationships
Optimize query latency, indexing throughput, and cluster health; apply techniques such as vector quantization to balance quality, performance, and storage cost
Own search infrastructure end to end: intake, design, rollout, and ongoing operations
Drive reliability via index lifecycle policies, capacity planning, and cluster scaling strategies
Requirements
BS or MS in Computer Science (or equivalent engineering background); PhD is a plus
Hands-on experience with search technologies; proficiency in one or more of: Lucene, Solr, Elasticsearch, OpenSearch
Vector database experience is an advantage
Enthusiasm for an in-person, on-site team culture and daily collaboration
Benefits
Base pay guideline of $108,800 - $157,800 plus equity (when applicable), variable/incentive compensation, and benefits
Health plans, flexible spending accounts, 401(k) with company match, ESPP
Matching donations, flexible time away, and family leave programs
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