E-commerce SaaS Implementation Specialist (AI-first)

Quick Facts

• Role: E-commerce SaaS Implementation Specialist (AI-first) for the Hungarian market

• Work mode: Full remote

• Team: CZ/SK implementation team

• Primary focus: WMS and e-commerce integrations/configuration

Description

You will own and deliver Base.com implementations for Hungarian customers—from post-sales handover to a fully working setup. You will scope and design solutions (including WMS, order/product flows, and ERP/integration needs), and build add-ons/scripts/middleware when native features are not enough, using AI tools as a standard part of the workflow.

Responsibilities

• Communicate with Hungarian customers throughout the implementation.
• Conduct scoping: understand the client’s webshop, ERP, warehouse processes, marketplaces, orders, and shipping.
• Design and price solutions (estimate hours and costs).
• Implement WMS: receiving, storage locations, picking, packing, and shipping; train warehouse teams.
• Support client expansion to new markets and sales channels, including B2B/B2C marketplaces.
• Configure Base.com: order flow, product flow, integrations, automations, and sales channels.
• When native features are insufficient, build solutions with AI (add-ons, scripts, middleware, integrations with local Hungarian systems).
• Use Claude and other AI tools to analyze client data/feeds and API documentation, map fields, assist with code, and prepare Hungarian deliverables.
• Create precise technical tasks for developers (in English) when platform changes are required.
• Train customers, audit implementations/settings, and drive go-live to completion.
• Collaborate with implementation, sales, and support teams in the CZ/SK region.

Requirements

• Hungarian at native-speaker level.
• Slovak or Czech proficiency for internal communication and training.
• English proficiency to write technical task descriptions and read documentation.
• Strong understanding of e-commerce operations (webshop, warehouse, orders, shipping).
• Technical mindset: understanding how systems communicate (APIs, webhooks, XML/CSV feeds, FTP/SFTP).
• Active daily use of AI tools (Claude/ChatGPT or similar), including the ability to assign tasks and critically review outputs.
• Ability to explain technical solutions clearly and patiently.
• Independent and able to finish tasks end-to-end in a remote setup.

Benefits

• Full remote from anywhere with flexible working hours.
• Long-term collaboration on IČO or HPP, approximately 150 hours per month.
• Platform training and mentoring from experienced implementers (possible to start as a junior).
• Compensation: €2,400–€3,200 per month based on skills and experience.
• Annual budget of €1,250 for development, free time, or home-office equipment.
• Access to AI tools used by the team and encouragement to use them fully.
• Opportunity to contribute to growth of the Hungarian market.
• Access to know-how from a seasoned CZ/SK team.